Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly!
Plan
Premium
country
italy
device
iPhone XS
Operating System
iOS 13.5.1
Solved! Go to Solution.
Hey there folks,
Thanks for reaching out to the Community about this.
If the Spotify app crashes upon launching on iOS devices after the last update it's possible that you're experiencing an issue that we're currently looking into.
Check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well.
It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.
Hope this helps. Let us know if you have any more questions.
Same here, very frustrating..
edit says: reinstalling the app doesn't help..
edit says again: iPhone X, iOS 13.5.1
Same here, with iPhoneX and iOS 13.5.1
Hey there folks,
Thanks for reaching out to the Community about this.
If the Spotify app crashes upon launching on iOS devices after the last update it's possible that you're experiencing an issue that we're currently looking into.
Check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well.
It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.
Hope this helps. Let us know if you have any more questions.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…