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Crash with the last update

Solved!

Crash with the last update

xjayrookie

With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly!

Plan

Premium


country

italy

 

device 

iPhone XS 

 

Operating System

iOS 13.5.1

 

 

Reply

Accepted Solutions
Marked as solution

Ivan

Hey there folks,

 

Thanks for reaching out to the Community about this. 
 

If the Spotify app crashes upon launching on iOS devices after the last update it's possible that you're experiencing an issue that we're currently looking into. 

 

Check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions.   

View solution in original post

4 Replies

Hendrik6

Same here, very frustrating..

 

edit says: reinstalling the app doesn't help..

edit says again: iPhone X, iOS 13.5.1

BUDcher

Same here, with iPhoneX and iOS 13.5.1

liranrom3010
same here!!
Marked as solution

Ivan

Hey there folks,

 

Thanks for reaching out to the Community about this. 
 

If the Spotify app crashes upon launching on iOS devices after the last update it's possible that you're experiencing an issue that we're currently looking into. 

 

Check out this Ongoing Issue and add your vote to it by clicking on the +VOTE button. Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions.   

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