HELP: Freezing songs on Playstation

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HELP: Freezing songs on Playstation

rhiggins1704
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My music keeps freezing after approx. 3 secs on my PS4. I am able to play music on my laptop but if I try to play through PS4, it freezes. I have lowered my MTU, deleted and reinstalled, even logged out of each device... Nothing is working. Please help!!

 

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Re: HELP: Freezing songs on Playstation

rhiggins1704
Casual Listener

I would just like to add an update; it was resolved. I don't know how (I would assume a patch update) but I can now play all my songs without issue.

 

Thank you :)

 

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Re: HELP: Freezing songs on Playstation

Rock Star 6
Rock Star 6

Hey @rhiggins1704,

 

Thanks for reaching out. Welcome to the community!

 

They Spotify tech teams took a look backstage, and this issue should now be fixed! Please make sure you're rocking the latest version of the Spotify app.

 

For more information, check out this thread.

 

If you're on the latest version of the app and you're still experiencing this, just let me know, and I'll walk you through some troubleshooting steps!

 

Happy listening :)

 

 

 

 

NoahRock Star 6
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Solution!

Re: HELP: Freezing songs on Playstation

rhiggins1704
Casual Listener

I would just like to add an update; it was resolved. I don't know how (I would assume a patch update) but I can now play all my songs without issue.

 

Thank you :)

 

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