Hacked account?!

[rossdot1]

Hi guys! rossdot1 here..

Recently all my playlists have been deleted and I have new playlists in their place. Playlists that I have never seen or listened to before. It seems I have lost all my music. I use premium. Can someone tell me what has happened?

Thanks

[user-removed]

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

[peteranti]

Do you still have access to your account? 

If so, go to spotify.com and log in.

On your account overview page, click 'Sign out everywhere'

Then change your password by clicking the 'change password' link on the sidebar and following the instructions.

Regarding your lost playlists, you might be able to recover them by going to 'recover playlists' from the same sidebar.

Good luck!

Let us know if this helped.