Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Have Spotify on my iPad. Try to login on my iPhone,keeps telling me I already have an account.

Have Spotify on my iPad. Try to login on my iPhone,keeps telling me I already have an account.

 
Reply
1 Reply

@Debby2311

 

Be sure to use the 'Login' button and not 'Sign Up'.

 

Also, try using your username, instead of your email address to login.

 

If you don't remember your username, log into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

 

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts