How long will it take?

Reply

How long will it take?

Adamnell
Casual Listener
I've just finnished my trail and have upgraded to premium. I've logged in and out 5 times and it still says I need to upgrade. When should it start to work?
3 Replies

Re: How long will it take?

David
Spotify Legend
Hello.

I've just taken a look at your account and it couldn't seem to locate a payment on it at all. Would you have set up this paid account with a different email address at all?
Airhorn Enthusiast

Re: How long will it take?

Adamnell
Casual Listener
I got a Spotify Receipt through just after I paid? Same email address

Re: How long will it take?

David
Spotify Legend
Hey Adam,

Could you possibly send through an email to us via our contact form? Pop up to the "About Us" section above and click on "contact form". Our payments team may need to try and track this payment down.
Airhorn Enthusiast
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