How to change unlimited into premium?

[Amelytje]

Hi,

When I filled in my spotify care code I chose for unlimited because I thought that that was similar to premium and that it was the only option I had. Now I found out that unlimited is for laptops and computers (and my iPad too).... I really want the premium account on my iPhone...
Doses anyone know what to do?

Thanks

[jeremygoh]

Hello @Amelytje

It's covered in the Spotify Support section, here's more details on how to do so:
https://support.spotify.com/us/learn-more/faq/#!/article/Unlimited-to-Premium

[Amelytje]

I tried but they want me to change the way I'm paying for it.. Though I'm not paying with creditcard or anything, just with a spotify card you can buy in the stores...

Any other option maybe?

[Peter__]

If you have any issues getting swapped over, get in touch with the customer services team directly using the online contact form and they will be more than happy to lend a hand. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

[Amelytje]

Thanks. I already emailed them, so I'm waiting for their answer.. Do you know how long that'll take? Not that it's too late when they answer, 'cause then I just threw €10 away..

[jeremygoh]

They usually reply within a few hours to 1 to 2 working days MAX.