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I have a different interface compared to my friends

Solved!

I have a different interface compared to my friends

 

Plan

Premium

Country

Hong Kong

Device

iPhone XS

Operating System

iOS 13.1.3

 

My Question or Issue

I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs under each artist which make it very convenient to listen to the songs they liked, while my interface doesn’t show anything under all the artists even though I liked some of their songs. They are also using iPhones so I’m wondering what’s the reason behind this? Is it a change I am not able to enjoy because I’m a new user? Thank you very much in advance. 

 

Reply

Accepted Solutions
Marked as solution

Hello @Tyhxd,

 

Thanks for reaching out about this here in the Community.

 

Tests are constantly run in order to improve Spotify and if you're interface is different when compared to your friends', here you'll find more info regarding why. 

 

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.

 

Have a nice day!

Mario Moderator
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View solution in original post

8 Replies
Marked as solution

Hello @Tyhxd,

 

Thanks for reaching out about this here in the Community.

 

Tests are constantly run in order to improve Spotify and if you're interface is different when compared to your friends', here you'll find more info regarding why. 

 

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.

 

Have a nice day!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

This isn't a solution, just a reason. You didn't fix the problem. And without the liked songs list when you click an artist you've made your app garbage.

Hi, I get the error that your country and payment method do not match. Help me.

Hey @iremgkhsynglu,

 

Thanks for posting here.

 

In case you're travelling and want to update the country on your Premium account, you'll need to also add a new payment method that was issued in your new country or region.

 

You can open a different browser and give these steps a go in order to do these changes.

 

Hope this helps. If you need anything else, the Community is here for you.

 

Ver Moderator
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Thanks for sharing community.

 

My CC Pay

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IndigoCard

Hi there folks,

 

Thank you for your reply.

 

We're glad that things got cleared up for you 🙂

Let us know if we can help you with anything else.

 

Take care!

JeremyModerator
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Live, love, laugh and listen to music 🙂

the old inferface also doesn't include lyrics... still waiting for a fix here.

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