I'm a premium user. But I still get ads?

[#1]

I am a confirmed premium user but I'm still getting ads.

[#2]

Hey there!

While Spotify doesn’t play ads that interrupt the music listening experience of Premium subscribers, some podcasts may include advertising, host-read endorsements, or sponsorship messages.

Can you confirm for us if you're getting ads in podcasts or in music?

If you hear ad breaks in your playlists, this would not be expected and we'll try our best to solve it. We'd recommend starting by  logging out > restarting your device > logging back in to sync up your subscription status with your device.

You might also be logging in to a free account instead. This article will help you locate your Premium account.

Keep us in the loop here!

[Awesome_Sauce]

• I've been getting ads while listening to Podcasts, but they aren't from the podcast people. It's a break in the show with a separate scrub bar, but I'm allowed to skip though it with the "forward/backwards 15 seconds" button. Really annoying that premium doesn't cover this, enough to cancel my subscription all together since I'll be getting ads anyway. 

[Awesome_Sauce]

I've also had this exact problem for years now. I'm considering ending my premium subscription since it's not giving me anything while I listen to podcasts. Just a waste of money. Premium is premium, across the board. There's no podcast premium option to even choose, and even if they made us choose I would stop using Spotify all together. Make premium all encompassing like EVERY other service does. 

[Meli01]

Hello Elena, I paid for Premium Individual 2 days ago & still getting ads in Music. Please help

[Listentothesound83]

Is there a place in the agreement that we missed where it states ads will not be for music but will be shown for podcasts? Why do you have distinction between the two? Paid service is paid service? Spotify advertises ads free with subscription.....but does not mention...oh yeah, only for music but podcasts will be filled with ads. Unless I missed the huge sign somewhere?? 

[orsi11]

My plan is premium but it still has advertising on the iPhone

[OtisBDriftwood]

So is there a way to block ads in podcasts as a premium user? If not, why not? I have been paying for the premium subscription for years for the ad-free service, but now there are a lot of ads while listening to podcasts even if I'm paying for an ad-free service. Why am I paying for the premium subscription if it's ruined by the exact reason I got a premium subscription in the first place? And it's not like they are part of the podcasts, because the podcasts can be in English and the ads in Finnish, so they are clearly directed to users in my country by Spotify.

[danielcvv]

Same here. At the start and end of any podcast episode, I have ads. I usually listen to history podcast before sleeping and I wake up with some McDonalds or other random stuff

[Midz1]

Ditto, I've been getting Ads, specific ads for local businesses here in Cairns Australia and Australian based ads all the way through my podcasts, at the begining of my podcasts.  Why am I paying premium to have to listen to ads! Very unimpressed and will be cancelling my premium account.

[Rosie_riveter]

Same. Streaming music and had three ads that were “unskippable” … confirmed I’m on premium. So strange. 

[Vero20]

Hi I'm also a premium user and I have the same problem when listing to podcasts. It’s increasing, so now there’s 2-3 ad breaks in every 40min episode, there’s usually 3 consecutive ads every break, and they’re in a different language from the podcast. The podcast itself also advertises their other shows so it makes me not want to listen to podcasts on Spotify at all, cause I have to have my phone on me constantly to skip them.

[FreyAskr]

Hi I am still getting ads, too. Not just the integrated Podcast ads. The other day it played the same ad FOUR TIMES BACK TO BACK 🤣 what on earth?

[Spo-tifee_more_like]

I have a family premium account and have been getting ads. These start playing in the middle of podcasts. I don't understand why I'm paying a hefty monthly fee for this service and then getting plastered with unsolicited ads. To me this is double dipping, which isn't far off theft. Shame on Spotify. 

[Timbarooni]

Hey! Thanks for the info. I’m wondering if you can suggest other podcast apps that don’t charge you a subscription fee and also still play ads? Thanks!

[#16]

The ads continue to play. I’ve check my account shows - active premium individual. I’ve logged out and back in - TWICE. Ads keep playing, please advise Why is this happening ?

[Nanwatkins]

I agree I just signed up for Spotify tonight, and was so excited to go for my hour long walk. I do not listen to podcasts and was only listening to music. The music that I selected to put in a playlist wasn’t played and just random songs were played and there were at least six ads in an hour long walk. If this is what premium is I’m out. If it’s a glitch or I am having this issue because I just signed up then I will give it a chance, but I cannot believe how disappointing this was. 

[#18]

Que puedo aser si ya pague

[KimSanka]

So, I use Spotify almost exclusively for listening to podcasts and pay them to not get ads but I stll get ads. Hmmm, what to do??? 😉

[KimSanka]

It is two years later. I normally don't get ads but recently I started getting ads on Podcasts. Not reading by the podcast host but loud long ads in a language I don't speak and they are played twice. I got 3 or 4 of those blocks during one podcast just an hour ago. Is this the current policy? I am paying Spotify to not get ads. Why would I keep paying you?

[mandiblephone]

Yes, same issue here. Doing a 30 day trial of premium, but still getting ads AND still can’t rewind or start songs over. Did ‘all the things’ that are supposed fixes (log out/in, restart device, etc. Even deleted app and reinstalled. Still same issues. This is ridiculous

[cimitree]

can't enjoy anymore due to concert popups and other**bleep**. Can't believe $20 a month is not enough. Now you have to make me watch ads. Canceling for apple music. Screw you.