Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

IOS quantizes volume increments of 5 (0-5-10) Way to loud.

IOS quantizes volume increments of 5 (0-5-10) Way to loud.

When using the Spotify app volume can only increase in steps of 5

so 4,5,6,7 is rounded to app value 5. 8,9,10,11,12 is rounded to app value 10.

basically leaving 3 volumes available on the speaker device 0,5,10 where 0 is no volume, 5 is to soft, 10 is LOUD, 15 is crazy stupid breaking your device loud. This needs fixing. It renders the IOS app USELESS.

naturally the volume intervals are fine for the onboard iphone / ipad speakers, but none of the 3rd pty speaker (in my case KEF LS50 and samsung 2022 soundbars) scale well.

PLEASE NOTE: As soon as the IOS app is closed, volume works as intended on the the device itself. Just to be very clear, it’s the IOS app overuling only allowing and quantizing to these values of 0,5,10,15 etc. USELESS, please fix.

 

i.e. Starting playing via app, the volume is 5, closing app, manually set volume to 7 on device, the apps pull is the back to 5 as soon as app is started. Closing app again, setting volume manually to 9, starting app pulls it to 10. Ridiculous that this passes QA testing. 😞


easy fix, update app volume increments in steps of +/-1 (100 steps to go from 0% tot 100%) rather than -/+5 (20 steps to go from 0% to 100%)

or create a tickbox to let the user choose between the 2 volume scaling schemes)

Reply
1 Reply

Hey @Raphie,

 

Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.

 

We appreciate the time you're taking in making this report. We're currently receiving some reports of this same issue on iOS devices. This is now under investigation by internal teams and we hope to get it resolved as soon as possible.

 

Feel free to add your vote by hitting the "Thumbs up" button and subscribe to this thread to be aware of any updates. We appreciate your patience and understanding.

 

If you have any additional questions, don't hesitate to ask.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts