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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67802 Views
  • 16 replies
  • 37 likes
  • 67802 Views
  • 16 replies
  • 37 likes

[Apple TV][Partnership] Apple TV App too loud!

Hi there,I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so annoying having to turn the volume down 35+ % each tim...

  • Regular
  • Hi there, I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so a...
  • moses410
  • Newbie
  • 1189 Views
  • 3 replies
  • 9 likes
  • apple TV
    Partnership
  • 1189 Views
  • 3 replies
  • 9 likes

Stop shuffling every playlist when I click the first song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueThis only happens on my iPhone: When I find a playlist and tap the first song, it's automatically in shuffle mode. How can you not get this very basic feature right???

  • Music Fan
  • Plan Premium Country USA Device iPhone 11 Operating System iOS 15.6   My Question or Issue This only happens on my iPhone: When I find a playlist and tap the first song, it's automatic...
  • Loxer
  • Community Legend
  • 380 Views
  • 1 replies
  • 4 likes
  • 380 Views
  • 1 replies
  • 4 likes

Superuser Contribution Radio doesn't work - "This playlist was deleted"

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 13 My Question or IssueI can't get the app to play radio stations. I click on the dots, select radio but I get a message saying "This playlist was deleted" - have I done something wrong? (I'm new...

  • Regular
  • Plan Premium Country UK Device iPhone SE Operating System iOS 13   My Question or Issue I can't get the app to play radio stations. I click on the dots, select radio but I get a messag...
  • Grabla001
  • Visitor
  • 10824 Views
  • 17 replies
  • 2 likes
  • 10824 Views
  • 17 replies
  • 2 likes

Superuser Contribution Auto play is not working

PlanPremiumCountryAustraliaDeviceiphone 11Operating SystemiOS 13.7 My Question or IssueMy Autoplay is not working when I search a song, no follow up / similar songs will play. I've tried the autoplay button in settings, turning my phone on and off, c...

  • Visitor
  •   Plan Premium Country Australia Device iphone 11 Operating System iOS 13.7   My Question or Issue My Autoplay is not working when I search a song, no follow up / similar songs w...
  • elevatorboy
  • Regular
  • 18241 Views
  • 45 replies
  • 8 likes
  • autoplay
  • 18241 Views
  • 45 replies
  • 8 likes

Superuser Contribution queue up problem

It constantly adds the first music when I change the order of the playlist.I made a video, I'm adding a linkhttps://youtube.com/shorts/WzFYmtUAjU4?feature=share PlanPremiumCountryTurkey DeviceiPhone se 2020Operating System(iOS 10, Android Oreo, Windo...

  • Newbie
  • It constantly adds the first music when I change the order of the playlist. I made a video, I'm adding a link https://youtube.com/shorts/WzFYmtUAjU4?feature=share  Plan Premium Country Tur...
  • Kiril
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

  • Casual Listener
  • Plan: Premium Country: Romania   Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5   I can't change the song, spotify won't even let me connect to my...
  • Mel_leeee
  • Newbie
  • 34611 Views
  • 75 replies
  • 9 likes
  • Apple Watch
    iOS
    watchOS
  • 34611 Views
  • 75 replies
  • 9 likes

Superuser Contribution Local files won't play on mobile even though they're downloaded

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them to play, they do not play. The blurb that tells you ...

  • Newbie
  • I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them t...
  • 1298774414
  • Newbie
  • 825 Views
  • 2 replies
  • 0 likes
  • 825 Views
  • 2 replies
  • 0 likes

iOS11 iPad Where are the volume controls?

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main Spotify now playing screen? This is pretty much essential basic funcitonal...

  • Regular
  • I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access.   May I ask why there is no way to adjust the volume of the music on the main...
  • Musician952
  • Visitor
  • 7099 Views
  • 3 replies
  • 0 likes
  • 7099 Views
  • 3 replies
  • 0 likes

Musica para de tocar

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueDepois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de som na empresa e depois de um tempo a musica para de tocar.

  • Regular
  • Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS)   My Question or Issue Depois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de s...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error 30 and 101

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be greatly appreciated.

  • Visitor
  • I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be...
  • Alex
  • Spotify Legend
  • 2287 Views
  • 4 replies
  • 0 likes
  • 2287 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify and Discord problems

Device(iPhone SE 2nd Generation)Operating System(iOS 16 beta (but still didn't work with official iOS 15)) My Question or IssueSo I somehow managed to make the Discord status show the music I listen to in Spotify on iPhone, but I found another proble...

  • Newbie
  • Device (iPhone SE 2nd Generation) Operating System (iOS 16 beta (but still didn't work with official iOS 15))   My Question or Issue So I somehow managed to make the Discord status show th...
  • OscarDC
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not receiving push notifications on my iPhone and iPad

PlanPremiumCountryPuerto RicoDeviceiPhone 11Operating SystemiOS 13 My Question or IssueI have noticed recently that I’m not receiving push notification from the Spotify app. I’m receiving notifications through email, from new music from my favorite a...

  • Casual Listener
  •   Plan Premium Country Puerto Rico Device iPhone 11 Operating System iOS 13   My Question or Issue I have noticed recently that I’m not receiving push notification from the Spoti...
  • juliodelahoz
  • Visitor
  • 1437 Views
  • 4 replies
  • 0 likes
  • 1437 Views
  • 4 replies
  • 0 likes

Superuser Contribution Skip forward/back unavailable on certain tracks

Plan: Family PremiumCountry: U.S. Device: iPhone 12 Pro Max Operating System: Latest iOS I have noticed while listening to The Avett Brothers (Gleam III album) the skip back and forward buttons are absent, and only the buttons to go to the beginning ...

  • Regular
  • Plan: Family Premium Country: U.S.   Device: iPhone 12 Pro Max   Operating System: Latest iOS   I have noticed while listening to The Avett Brothers (Gleam III album) the skip b...
  • OscarDC
  • Moderator
  • 655 Views
  • 10 replies
  • 0 likes
  • 655 Views
  • 10 replies
  • 0 likes

Superuser Contribution Please consider and improve TV apps (Apple TV & Samsung TV): so buggy

Lately I migrated again from  Music to Spotify to give the app another shot. I am a huge fan of your social features and by our mobile app that is so snappy on iPhone. My main concern is about your Apple TV and Samsung TV apps.After given them a try...

  • Composer
  • Lately I migrated again from  Music to Spotify to give the app another shot. I am a huge fan of your social features and by our mobile app that is so snappy on iPhone.   My main concern is ab...
  • Kiril
  • Moderator
  • 1076 Views
  • 1 replies
  • 2 likes
  • AppleTV
    lyrics
    SamsungTV
    TV
  • 1076 Views
  • 1 replies
  • 2 likes

Superuser Contribution Impossible to play 99% of my saved songs

I downloaded all my songs and now it’s impossible to play them offline. Premium family ok. HELP please I’m getting crazy. Im paying for nothing

  • Visitor
  • I downloaded all my songs and now it’s impossible to play them offline.  Premium family ok.  HELP please I’m getting crazy. Im paying for nothing 
  • Eni
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Previous Song' button disabled by new 'Shuffle' button hidden icon

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.6.1 My Question or IssueI am unable to use the 'Previous Song' back caret button. I assume this is due to the Enhancement Shuffle option that was just added. I am able to use th...

  • Visitor
  • Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.6.1   My Question or Issue I am unable to use the 'Previous Song' back caret button. I assume this is du...
  • Eni
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify rewind button will not rewind even after i press it

PlanPremiumCountryUnited StatesDeviceiPhone SE 2.0Operating SystemIOS 15 My Question or IssueSpotify Rewind Button will not work even after i press it numerous times. Swiping the album cover does work however, just not the rewind button. The fast for...

  • Visitor
  •   Plan Premium Country United States Device iPhone SE 2.0 Operating System IOS 15   My Question or Issue Spotify Rewind Button will not work even after i press it numerous times....
  • a-bloke
  • Casual Listener
  • 852 Views
  • 3 replies
  • 1 likes
  • 852 Views
  • 3 replies
  • 1 likes

Superuser Contribution Play the playlist from the beginning through Siri?

PlanPremiumCountryUSADeviceiPhone X, iPad pro 2019Operating SystemiOS 13 My Question or IssueHow to play a playlist from the beginning on Spotify through Siri?

  • Visitor
  • Plan Premium Country USA Device iPhone X, iPad pro 2019 Operating System iOS 13   My Question or Issue How to play a playlist from the beginning on Spotify through Siri?
  • Jeremy
  • Spotify Legend
  • 1280 Views
  • 3 replies
  • 0 likes
  • 1280 Views
  • 3 replies
  • 0 likes