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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36824 Views

40 replies

10 likes

  • 36824 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102244 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298943 Views

61 replies

16 likes

  • 298943 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125705 Views

19 replies

38 likes

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  • 19 replies
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Since last update, spotify is refusing to load on iphone

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

Casual Listener

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

MateusM

Spotify Star

431 Views

1 replies

0 likes

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Superuser Contribution Spotify not giving pop ups

PlanPremiumCountryUsaDeviceiPhone 14Operating SystemiOS 16.1 currently updating to 16.2 My Question or IssueOkay, so this has happened quite a few times. I can’t remember what I did to fix it in the past, but at this point I feel like I’ve tried ever...

Newbie

Plan Premium Country Usa Device iPhone 14 Operating System iOS 16.1 currently updating to 16.2   My Question or Issue Okay, so this has happened quite a few times. I can’t remember wha...

AlejaR

Moderator

453 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution When i play a song in “playlist” it switches back to first song in playlist

Whenever i play a song in my playlist the next song will be the first song in the playlist it is happening again and again. Even i try queue songs it happens the same way the queued songs aren’t playing.

Visitor

Whenever i play a song in my playlist the next song will be the first song in the playlist it is happening again and again. Even i try queue songs it happens the same way the queued songs aren’t play...

Dian

Spotify Legend

419 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution spotify stops when i am using another app

every time i open the facebook app or vinted app the music playing in spotify stops, no matter if i am in low battery mode or not. This Has nothing to do with watching videos, because i can listen to spotify and watch reels on instagram, what can I d...

Visitor

every time i open the facebook app or vinted app the music playing in spotify stops, no matter if i am in low battery mode or not. This Has nothing to do with watching videos, because i can listen to...

Dian

Spotify Legend

2568 Views

1 replies

0 likes

  • 2568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trash taste podcast doesn't play

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I go to anything else and try to play it or any other p...

Visitor

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I g...

Joan

Moderator

1420 Views

2 replies

1 likes

  • 1420 Views
  • 2 replies
  • 1 likes

Superuser Contribution how can i turn off/disable spotify adding random songs to my playlist?

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Visitor

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Kiril

Moderator

1954 Views

3 replies

1 likes

  • 1954 Views
  • 3 replies
  • 1 likes

Superuser Contribution I deleted and reinstalled app but not letting me login. I can login online

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to login on the app. I can login on the web browser. ...

Visitor

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to...

Dian

Spotify Legend

346 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution offline mode doesn’t work

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it still doesn’t work. please help

Newbie

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it s...

OscarDC

Moderator

406 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Liked songs playing randomly in various playlist

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 16.2 My Question or IssueWhen listening to playlist (for example, Spotify's R&B Christmas) instead of playing the next song on that playlist, a very random song that I've liked (i.e. Ali...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Max Operating System iOS 16.2   My Question or Issue When listening to playlist (for example, Spotify's R&B Christmas) instead of play...

Novy

Moderator

322 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

liked songs removed

hello, i opened my spotify app on mu iphone and i saw that all my liked songs removed and i didnt do that. i want my liked songs back.

Visitor

hello, i opened my spotify app on mu iphone and i saw that all my liked songs removed and i didnt do that. i want my liked songs back.

Amay

Spotify Star

452 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution when a song finishes playing the next one doesn't play even with spotify op

when a song finishes playing the next one doesn't play even with spotify open. I have to close and reopen spotify to play the next song, when I enter it seems to be bugged I already deleted the app many times but that error continues

Casual Listener

when a song finishes playing the next one doesn't play even with spotify open. I have to close and reopen spotify to play the next song, when I enter it seems to be bugged I already deleted the app m...

AlejaR

Moderator

1368 Views

5 replies

1 likes

  • 1368 Views
  • 5 replies
  • 1 likes

Local Files behave incorrectly on Apple devices when used with Windows

PlanPremiumCountryUSADevice(iPhone SE 2, Desktop Computer)Operating SystemiOS 16, Windows 10 My Question or IssueWhen adding local songs to a playlist using Windows, the same songs are inaccessible on iOS even when the identical files are loaded to t...

Casual Listener

Plan Premium Country USA Device (iPhone SE 2, Desktop Computer) Operating System iOS 16, Windows 10   My Question or Issue When adding local songs to a playlist using Windows, the same...

505 Views

0 replies

0 likes

local files on iphone
local files unplayable
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Superuser Contribution [iOS][Playlists] Queued song starts from where it is queued

I have an issue with queueing the same song that is currently playing. When press queue, and the curren song ends and the queued song starts (same as current). If not queued at the beginning of the song, the queued one starts from the point it got qu...

Casual Listener

I have an issue with queueing the same song that is currently playing. When press queue, and the curren song ends and the queued song starts (same as current). If not queued at the beginning of the s...

AlejaR

Moderator

1455 Views

3 replies

0 likes

iOS
Playlists
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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Queue disappears after closing spotify app

Hi, Why does songs in my queue disappear every time i shut down my pc or restart spotify app? This **bleep** started about two weeks ago and is getting quite annoying

Casual Listener

Hi,   Why does songs in my queue disappear every time i shut down my pc or restart spotify app? This **bleep** started about two weeks ago and is getting quite annoying

Eni

Moderator

8046 Views

5 replies

1 likes

  • 8046 Views
  • 5 replies
  • 1 likes

Solved!! Sportify App on Apple Watch Crashinh

PlanPremiumCountrySingaporeDeviceIPhone 14 Pro MaxOperating SystemIOS 16.2 My Question or IssueThe spotify app on my apple watch crashes when I tried to enter the download section of the app and when I enter any playlist, it shows the following error...

Newbie

Plan Premium Country Singapore Device IPhone 14 Pro Max Operating System IOS 16.2   My Question or Issue The spotify app on my apple watch crashes when I tried to enter the download se...

Jimzy

Newbie

1305 Views

1 replies

0 likes

Apple Watch
IOS 16.2
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  • 1 replies
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playlist description text utf-8 interpreted at iso latin-1

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in:"equality implies substitutability and u r irreplaceable "turns into iso latin-1 characters.happens on iOS spotify 8.7.92

Visitor

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in: "equality implies substitutability and u r irreplaceable 💝" turns i...

537 Views

0 replies

0 likes

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Superuser Contribution La playlist se coupe toute seule après la lecture d'une musique

La playlist se coupe toute seule après la lecture d'une musique et impossible de la relancer depuis l'application. Ce problème intervient de manière aléatoire. Problème sur iOS iphone 11

Visitor

La playlist se coupe toute seule après la lecture d'une musique et impossible de la relancer depuis l'application. Ce problème intervient de manière aléatoire. Problème sur iOS iphone 11

Alex

Spotify Legend

469 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution “Liked songs” playlist won’t shuffle if I click “enhance”

Plan- PremiumCountry- USA Device- iPhone 13 Pro Operating System- 15.6.1 Liked songs playlist won’t shuffle if I have “enhance” option selected. Worked fine until yesterday. I have 8,468 liked songs, if I click “enhance it goes to 12,701 songs, and a...

Regular

Plan- Premium Country- USA   Device- iPhone 13 Pro  Operating System- 15.6.1   Liked songs playlist won’t shuffle if I have “enhance” option selected. Worked fine until...

Eni

Moderator

1061 Views

4 replies

1 likes

  • 1061 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why does my 'recently played artists' stop updating only in group sessions

Why does my 'recently played artists' stopupdating only when I am listening in agroup session, yet it seems to work fine formy other friends when they are in groupsessions?

Visitor

Why does my 'recently played artists' stop updating only when I am listening in a group session, yet it seems to work fine for my other friends when they are in group sessions?

AlejaR

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes