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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43072 Views

43 replies

10 likes

  • 43072 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108399 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1611 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301638 Views

62 replies

16 likes

  • 301638 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127615 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution iPhone not showing music when locked

I’ve tried everything to sort this out from following tips and tricks on the internet, deleting the app, making sure all the settings are correct and nothing is working! Everything settings wise on my phone and Spotify is correct so I don’t understan...

Visitor

I’ve tried everything to sort this out from following tips and tricks on the internet, deleting the app, making sure all the settings are correct and nothing is working! Everything settings wise on m...

OscarDC

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old albums in New Releases

PlanPremiumCountryCyprusDeviceiPhone 11Operating SystemiOS 16.0.2App version8.7.68.568My Question or IssueIn New Releases I see only old albums released in 2021.

Regular

Plan Premium Country Cyprus Device iPhone 11 Operating System iOS 16.0.2 App version 8.7.68.568 My Question or Issue In New Releases I see only old albums released in 2021.

Alex

Spotify Legend

3749 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Favorites on the iPhone have a different order than on the PC

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10).I created the list of my favorite songs (about 400 songs). The sorgs order was correct at the beggining. But after the week or more I checked t...

Casual Listener

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10). I created the list of my favorite songs (about 400 songs). The sorgs order was correct at ...

mikekuzm

Casual Listener

623 Views

2 replies

0 likes

Favorite Songs
iphone
order
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  • 2 replies
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Superuser Contribution Highly distorted sound using amplifier

I am on premium planI have Spotify on my iPad running iOS 15.6.1connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier i had an Onkyo amplifier with a usb input on the front. I was able to stream Spotify fro...

Casual Listener

I am on premium plan I have Spotify on my iPad running iOS 15.6.1 connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier   i had an Onkyo amplifier...

Brummer68

Casual Listener

692 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Devices Menu Disappears After A Few Seconds

Plan Premiuum Country USA Device iPad Pro Operating System iPadOS 15.1 My Question or Issue When I tap on the icon for the devices menu, the menu pops up for a couple seconds and then disappears. I have tried uninstalling and reinstalling the app, bu...

Regular

Plan Premiuum   Country USA   Device iPad Pro   Operating System iPadOS 15.1       My Question or Issue When I tap on the icon for the devi...

1AHM

Casual Listener

2774 Views

11 replies

0 likes

  • 2774 Views
  • 11 replies
  • 0 likes

Hide song

How to hide a song everywhere and forever on Spotify?

Regular

How to hide a song everywhere and forever on Spotify?

timobeesycamore

Visitor

3103 Views

7 replies

3 likes

  • 3103 Views
  • 7 replies
  • 3 likes

Superuser Contribution When I try to select a playlist on Apple Watch SE Cell, the app crashes

Plan PremiumFree/PremiumCountry Czech Republic Device Apple Watch SE Cellular(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I want to select music from downloaded tr...

Regular

Plan Premium Free/Premium Country Czech Republic   Device Apple Watch SE Cellular (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows ...

Diver63

Visitor

3414 Views

18 replies

2 likes

  • 3414 Views
  • 18 replies
  • 2 likes

Superuser Contribution Add playlist to another playlist failing

PlanPremiumCountryUSADeviceiPad 12.9 (M1) Gen 5Operating SystemiPad OS 16.2 My Question or IssuePossible bug: While selecting the option to add a playlist to another playlist (3 dot menu in front of a playlist -> add to a playlist) does nothing and r...

Newbie

Plan Premium Country USA Device iPad 12.9 (M1) Gen 5 Operating System iPad OS 16.2   My Question or Issue Possible bug: While selecting the option to add a playlist to another playli...

MihailY

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
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Superuser Contribution The Cast does not work on iphone,

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on to see the list of cast devices for few seconds, the...

Visitor

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on ...

Vasil

Moderator

697 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Apple Watch sync to "My Shazam Tracks"

PlanPremiumCountryGermany DeviceApple Watch 4Operating SystemwatchOS 5 Hey there, so I got an Apple Watch 4 with the Shazam app installed (also installed on my iPhone). My Shazam account is also linked with my Spotify account to automatically sync my...

Newbie

Plan Premium Country Germany   Device Apple Watch 4 Operating System watchOS 5   Hey there,   so I got an Apple Watch 4 with the Shazam app installed (also installed on my ...

Justathought1

Newbie

5249 Views

3 replies

7 likes

  • 5249 Views
  • 3 replies
  • 7 likes

Superuser Contribution Spotify app closes within 5 seconds of opening it on my iphone 14, ios 16.2

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can still run my spotify on my old phone that is hooked u...

Regular

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can...

Lyubka

Moderator

1536 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Spotify-app shuts down after one minute when I open another app.

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open.I have tried all your typical advice and solutions: restarted my phone several times, cleared the queue, logged out of the app, everyt...

Regular

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open. I have tried all your typical advice and solutions: restarted my phone several ti...

Lyubka

Moderator

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
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Superuser Contribution Won’t play complete playlist

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the playlist and select a different song and it will se...

Visitor

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the ...

Joan

Moderator

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle function suggests the same song twice

PlanPremiumCountryIndonesiaDeviceiPhone11Operating SystemiOS 16 My Question or IssueShuffled songs are played twiceand when I tried to remove them manually, both of them gets removed

Casual Listener

Plan Premium Country Indonesia Device iPhone11 Operating System iOS 16   My Question or Issue Shuffled songs are played twice and when I tried to remove them manually, both of them ge...

Lyubka

Moderator

698 Views

2 replies

0 likes

  • 698 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS app] erasing previously downloaded podcast on its own

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-download the episodes. It is not due to space as I hav...

Casual Listener

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-dow...

Lyubka

Moderator

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes