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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 50257 Views
  • 15 replies
  • 36 likes
  • 50257 Views
  • 15 replies
  • 36 likes

Superuser Contribution [iOS][Other] Can’t exit the queue screen after clicking the queue on the iPad app

After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again. App version is 8.7.30.1342

  • Visitor
  • After checking the queue on the ipad app, there’s no way to exit the screen. The only way is to close the app completely open again.  App version is 8.7.30.1342
  • Alex
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify podcasts keep stopping on my phone

PlanFreeCountryUnited KingdomDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueI mainly listen to podcasts while driving to work and back and recently they've just seemed to stop working. They'll play for about 10-15 seconds then stop fo...

  • Regular
  • Plan Free Country United Kingdom Device (iPhone X) Operating System (iOS 15.5)   My Question or Issue I mainly listen to podcasts while driving to work and back and recently they've ju...
  • Alex
  • Spotify Legend
  • 1497 Views
  • 7 replies
  • 0 likes
  • Podcasts
    Query
  • 1497 Views
  • 7 replies
  • 0 likes

Solved!! My published playlist does not show up when others search for it

HelloI made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a search for that exact name, the search results come back ...

  • Music Fan
  • Hello I made public one of my playlists about a month ago. It shows up on my iPad and on my desktop Windows PC and my iPhone as being public. The playlist has a unique name; when someone does a s...
  • dandv
  • Music Fan
  • 86000 Views
  • 20 replies
  • 4 likes
  • 86000 Views
  • 20 replies
  • 4 likes

Superuser Contribution Can’t reorder playlists iOS 15.5

PlanPremium FamilyCountry USA DeviceiPhone 11 ProOperating SystemiOS 15.5 My Question or IssueI can’t change the order of songs in my unsorted playlists using my iPhone 11 Pro with iOS 15.5. The desktop app, however, works fine. I have a family premi...

  • Roadie
  •   Plan Premium Family Country USA   Device iPhone 11 Pro Operating System iOS 15.5   My Question or Issue I can’t change the order of songs in my unsorted playlists using my...
  • OscarDC
  • Moderator
  • 949 Views
  • 9 replies
  • 0 likes
  • 949 Views
  • 9 replies
  • 0 likes

Superuser Contribution App crash after selecting four „not interested“

PlanPremiumCountryDE DeviceiPhone 13 Pro MaxOperating SystemiOS 15.5Spotify version8.7.40.1558 My Question or IssueWhen I select „not interested on this playlist“ four times, app is crashing. Reinstall and log out / login didn’t help. It always crash...

  • Music Fan
  • Plan Premium Country DE   Device iPhone 13 Pro Max Operating System iOS 15.5 Spotify version 8.7.40.1558   My Question or Issue When I select „not interested on this playlist“ ...
  • Dian
  • Spotify Legend
  • 770 Views
  • 13 replies
  • 0 likes
  • 770 Views
  • 13 replies
  • 0 likes

Superuser Contribution Unable to browse playlists in Car

PlanPremiumCountryUKDeviceIphone 11 ProOperating SystemiOS 15.5 My Question or IssueHello, I am unable to view playlists on the car. Whilst I does show the selected track that's playing, the only way I can view playlists is to use the phone which is ...

  • Visitor
  • Plan Premium Country UK Device Iphone 11 Pro Operating System iOS 15.5   My Question or Issue Hello,   I am unable to view playlists on the car. Whilst I does show the selected ...
  • Dian
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does the cover art for my local files load on pc but not on my phone?

This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and downloaded them onto my phone, they had no cover art, d...

  • Newbie
  • This has never been an issue until a few days ago, when I downloaded a few songs to local file into spotify. The songs looked like they were working fine but when I added them to my playlist and down...
  • Alex
  • Spotify Legend
  • 449 Views
  • 1 replies
  • 1 likes
  • 449 Views
  • 1 replies
  • 1 likes

Play on Spotify button is missing on Instagram story

Hello, Apparently this was a common issue which was solved before, but I’m still having problems. When I try to share a song on Instagram, only the album cover appears. The link of the song and “Play on Spotify” button at the top is not seen. Can you...

  • Newbie
  • Hello,   Apparently this was a common issue which was solved before, but I’m still having problems. When I try to share a song on Instagram, only the album cover appears. The link of the song ...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Superuser Contribution Seeing iPhone on Spotify list of devices

Recently upgraded to iPhone 13. Spotify app works fine on the phone however Alexa does not show up on the iPhone Spotify device list so I cannot play Spotify from my phone onto my Alexa speaker. What are my doing wrong? The Alexa showed up on my old ...

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  • Newbie
  • Recently upgraded to iPhone 13. Spotify app works fine on the phone however Alexa does not show up on the iPhone Spotify device list so I cannot play Spotify from my phone onto my Alexa speaker.&nbsp...
  • Dian
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Spotify on Carplay only works with Cellular Data on

Plan PremiumCountryUSDevice(iPhone X)Operating System(iOS 15.5) My Question or IssueSpotify no longer works with the Apple Carplay. It will not play when plugged in with cable. When not using Carplay and going through Bluetooth option it will show Sp...

  • Newbie
  • Plan  Premium Country US Device (iPhone X) Operating System (iOS 15.5)   My Question or Issue Spotify no longer works with the Apple Carplay. It will not play when plugged in with...
  • 899 Views
  • 0 replies
  • 1 likes
  • 899 Views
  • 0 replies
  • 1 likes

Superuser Contribution Searching for a podcast breaks currently playing playlist

This is a problem I’ve been having on the iOS version of Spotify since the big changes last year.If I search for a podcast while listening to a playlist, the latest episode of that podcast will start playing at the end of the song that’s currently pl...

  • Music Fan
  • This is a problem I’ve been having on the iOS version of Spotify since the big changes last year. If I search for a podcast while listening to a playlist, the latest episode of that podcast will s...
  • Eni
  • Moderator
  • 803 Views
  • 3 replies
  • 0 likes
  • 803 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts won’t play

Podcasts won’t play they just buffer. Songs are playing fine. I’m using WiFi which is working fine. Tried downloading them first they download fine but then still won’t play. Plenty of storage left, cleared the cache too but still no luck. Premium ac...

  • Visitor
  • Podcasts won’t play they just buffer. Songs are playing fine. I’m using WiFi which is working fine. Tried downloading them first they download fine but then still won’t play. Plenty of storage left, ...
  • Yordan
  • Moderator
  • 636 Views
  • 3 replies
  • 0 likes
  • 636 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stops playing after 9 seconds and trouble loading podcasts & playlist.

I am having problems with music that stops playing 9/10 seconds in along with loading podcast along with playlists. Tried on both data and WiFi. I did the app reinstall and cleared cache still no lock. I am using an iPhone 12 with the app all up to d...

  • Newbie
  • I am having problems with music that stops playing 9/10 seconds in along with loading podcast along with playlists. Tried on both data and WiFi. I did the app reinstall and cleared cache still no loc...
  • Dian
  • Spotify Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium user - spotify only playing part of a song

premium familyIphone 6s My Question or Issue spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song. Very annoying.Is there a way to fix this?

  • Casual Listener
  • premium family Iphone 6s   My Question or Issue   spotify has started only playing part of songs on both shuffle and normal play before it skips to the next song.  Very annoying. ...
  • Dian
  • Spotify Legend
  • 9547 Views
  • 5 replies
  • 0 likes
  • 9547 Views
  • 5 replies
  • 0 likes

Merch notification won't stop popping up on Premium

Spotify asked me to fill out a merchandise survey. It asked me questions like "Have you seen band merchandise recommendations?" I answered no, because honestly I don't really care for band merch. I thought I was doing Spotify a favor by giving my opi...

  • Newbie
  • Spotify asked me to fill out a merchandise survey. It asked me questions like "Have you seen band merchandise recommendations?" I answered no, because honestly I don't really care for band merch. I t...
  • phantomwizard
  • Regular
  • 934 Views
  • 2 replies
  • 1 likes
  • 934 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unable to play or download Episodes from a specific Podcast across multiple devices

PlanPremium CountryUK DeviceiPhone 12 mini / iPad 7th Gen Operating SystemiOS 15.2 My Question or IssueI am unable to play or download episodes from a specific podcast (Guardian Football Weekly). When I select 'Play' on an episode, nothing happens. W...

  • Regular
  • Plan Premium   Country UK   Device iPhone 12 mini / iPad 7th Gen   Operating System iOS 15.2   My Question or Issue I am unable to play or download episodes from a sp...
  • Eni
  • Moderator
  • 3060 Views
  • 10 replies
  • 1 likes
  • apple
    iOS 15
    unable
  • 3060 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Can't delete or take off songs in my playlist on my iphone

So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked on the three dots next to the song, scrolled down, ...

  • Newbie
  • So i just installed spotify, created a playlist, and added my own songs. While I was adding songs i accidentally added two of the same song. So I did what I had done with my android phone. I clicked ...
  • Vasil
  • Moderator
  • 1121 Views
  • 3 replies
  • 0 likes
  • 1121 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay not working on iPhone XR

Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue.I have cleared cache, redownloaded the app, have restarted my device. Nothing have solved this permanently. Autopl...

  • Visitor
  • Hi, I have been facing issues with autoplay on my iPhone. Me and my wife both share a premium plan and both have been facing this issue. I have cleared cache, redownloaded the app, have restarted my...
  • carlito143
  • Regular
  • 421 Views
  • 6 replies
  • 0 likes
  • 421 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Harman Kardon Aura Plus can't connect to "Spotify Connect"

I've been having issue with connecting the speaker to play "Spotify Connect". It's used to work fine before but now it won't connect. when I choose the speaker in the device list on Spotify desktop(Windows 10) or even iPad, it keeps pending said "Con...

  • Casual Listener
  • I've been having issue with connecting the speaker to play "Spotify Connect". It's used to work fine before but now it won't connect. when I choose the speaker in the device list on Spotify desktop(W...
  • OggyBugs
  • Casual Listener
  • 2205 Views
  • 6 replies
  • 0 likes
  • 2205 Views
  • 6 replies
  • 0 likes