Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
64163 Views
16 replies
37 likes

64163 Views
16 replies
37 likes

Superuser Contribution Cant connect to Philips Multiroom SW100 SW750 since update 2018 Aug 21

PlanPremiumCountry Sweden Device iPhone 7Operating SystemiOS 11 My Question or Issue Since the update around Aug 21st 2018 all of my Philips Multiroom speakers SW100, SW700 and SW750 can not be connected using Spotify Connect.Using the previous versi...

xhjema
Casual Listener
Plan Premium Country Sweden Device iPhone 7 Operating System iOS 11 My Question or Issue Since the update around Aug 21st 2018 all of my Philips Multiroom speakers ...
2018-08-28 10:14:13 PM
2022-08-17 4:21:23 PM
AndersTheSwede
Regular
4228 Views
13 replies
1 likes
Connect problem
iOS
Philips

4228 Views
13 replies
1 likes

Solved!!Superuser Contribution twitter bug

PlanPremiumCountryPoland Device(iPhone 13 Pro max)Operating System(iOS 15.6) My Question or Issuewhen I listen to music and open twitter , while I drag the timeline down to update timeline , it makes sound in the new version from twitter , this sound...

olvatito
Newbie
Plan Premium Country Poland Device (iPhone 13 Pro max) Operating System (iOS 15.6) My Question or Issue when I listen to music and open twitter , while I drag the timeline down...
2022-08-15 5:05:18 PM
2022-08-16 8:51:12 PM
AlejaR
Moderator
2126 Views
1 replies
0 likes
Twitter-Spotify

2126 Views
1 replies
0 likes

Superuser Contribution Casting a personal mix like Chill Mix to a Nest Audio is playing an old version of the playlist

PlanPremiumCountryUSADeviceiPhone 13 Pro Max, iOS 15.6Google Nest AudioOperating SystemiOS 15.6 My Question or IssueWhenever I cast my personalized playlist like “Chill mix” to a nest audio, an old version of the playlist keeps getting queued up. I’v...

AvidListener1
Casual Listener
Plan Premium Country USA Device iPhone 13 Pro Max, iOS 15.6 Google Nest Audio Operating System iOS 15.6 My Question or Issue Whenever I cast my personalized playlist like “C...
2022-08-14 6:50:12 AM
2022-08-16 4:02:12 AM
AvidListener1
Casual Listener
247 Views
2 replies
0 likes

247 Views
2 replies
0 likes

Play song/playlist radio feature not showing

PlanFreeCountryIndiaDeviceIphone13Operating SystemIos15.6 My Question or Issueradio feature of spotify not showing in ios version of my app but with same id and same subscription (free) feature showing in my android macbook and windows devices.

user-removed
Visitor
Plan Free Country India Device Iphone13 Operating System Ios15.6 My Question or Issue radio feature of spotify not showing in ios version of my app but with same id and same subscrip...
2022-08-16 1:41:01 AM
2022-08-16 1:45:12 AM
user-removed
Not applicable
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Superuser Contribution Spotify Won't Play on Airplay with Airport Express

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I have an Airport Express connected to my wireless network strictly to stream music. Spotify has streamed correctly in the past, but lately, no sound plays. I'm able to s...

Mr_Suburbs
Newbie
Plan Free Country USA Device iPhone 8 Operating System iOS 12.1.2 My Question or Issue I have an Airport Express connected to my wireless network strictly to ...
2019-01-24 4:38:00 AM
2022-08-15 11:29:32 PM
AlejaR
Moderator
3377 Views
4 replies
7 likes

3377 Views
4 replies
7 likes

Superuser Contribution ALL Downloaded songs on my iphone all of a sudden turn grey when offline and no longer available

Plan PremiumFree/Premium PremiumCountry USA Device iPhone 10, IOS 15.5(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis keeps happening every few months and ALWAYS when...

Jonaudio1
Casual Listener
Plan Premium Free/Premium Premium Country USA Device iPhone 10, IOS 15.5 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc....
2022-06-07 2:37:57 AM
2022-08-15 5:50:03 PM
AlejaR
Moderator
462 Views
5 replies
0 likes

462 Views
5 replies
0 likes

Solved!!Superuser Contribution Lyric flag button causes app to become unresponsive

PlanFreeCountryAustraliaDeviceiPhone 13 miniOperating SystemiOS 15.5 15.6 (I recently updated and the error still occurs) My Question or IssueI found incorrect lyrics for a track and tried to use the flag icon on the iOS app. As soon as I tap the ico...

franfunayama
Casual Listener
Plan Free Country Australia Device iPhone 13 mini Operating System iOS 15.5 15.6 (I recently updated and the error still occurs) My Question or Issue I found incorrect lyrics for a t...
2022-07-28 5:30:19 AM
2022-08-15 7:30:56 AM
franfunayama
Casual Listener
2025 Views
13 replies
3 likes

2025 Views
13 replies
3 likes

Solved!!Superuser Contribution Browser Web player on iOS not working

PlanFreeCountryCanadaDeviceiPod touch 7th generationOperating SystemiOS 15.6My Question or IssueI’m trying to use the web player on my browser which is set to desktop site but it doesn’t work it either reloads over and over or shows error-dialog.gene...

Antonov1
Regular
Plan Free Country Canada Device iPod touch 7th generation Operating System iOS 15.6 My Question or Issue I’m trying to use the web player on my browser which is set to desktop site but it do...
2022-08-03 9:19:39 PM
2022-08-15 6:19:20 AM
Antonov1
Regular
1564 Views
6 replies
0 likes

1564 Views
6 replies
0 likes

Solved!!Superuser Contribution [iOS] Bug: Audio cuts out when placed on wireless charger

This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the phone on a wireless charger (brand doesn't matter, I've tried A...

Kubra1286
Casual Listener
This bug has happened on iOS 14.5, then 14.6, and now the 15.0 beta on an iPhone 12 Pro. When listening to music through either bluetooth or just the speaker on my iPhone and placing the pho...
2021-07-12 12:15:47 AM
2022-08-15 6:06:09 AM
Andrewwalton
Visitor
8547 Views
31 replies
10 likes
iOS

8547 Views
31 replies
10 likes

Superuser Contribution Spotify Stops Playing Short Playlist Randomly if Spotify Not on Screen

If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from the beginning. Also, this only happens when I try to lis...

dnwalker
Casual Listener
If I go to another app or turn off the display, Spotify will stop playing in the middle of a song, not immediately but randomly. After returning to the app, pressing play restarts the song from...
2021-02-02 9:15:38 PM
2022-08-14 10:37:52 PM
Eni
Moderator
587 Views
3 replies
0 likes

587 Views
3 replies
0 likes

Superuser Contribution How can I get the heart button instead of album cover??

Plan Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Wendy_Gal
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2022-08-13 10:06:31 PM
2022-08-14 10:26:50 PM
OscarDC
Moderator
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Superuser Contribution Why is there a dark overlay on the canvas videos?

PlanPremiumCountryUnited StateDeviceiPhone XROperating SystemLatest iOS as of 5/18/22 My Question or IssueWhy did Spotify add a dark overlay to its canvas videos? I like to screen record these canvas videos and share them to my instagram, but now tha...

an_olivas
Newbie
Plan Premium Country United State Device iPhone XR Operating System Latest iOS as of 5/18/22 My Question or Issue Why did Spotify add a dark overlay to its canvas videos? I ...
2022-05-18 7:18:53 PM
2022-08-14 9:20:26 PM
Drah27
Newbie
4017 Views
16 replies
7 likes
Canvas
iphone
Mobile

4017 Views
16 replies
7 likes

Superuser Contribution High CPU usage on iPad Air 2020

DeviceiPad Air 20202Operating SystemiOS 15.5 My Question or Issue Spotify highly load CPU of my iPad even when it is playing music in background. I profiled it and saw problem, but stack-trace doesn't contain readable function names because it's prod...

west0r
Casual Listener
Device iPad Air 20202 Operating System iOS 15.5 My Question or Issue Spotify highly load CPU of my iPad even when it is playing music in background. I profiled it and saw problem...
2022-07-16 10:51:53 AM
2022-08-14 3:26:51 PM
Alex
Spotify Legend
2048 Views
3 replies
0 likes

2048 Views
3 replies
0 likes

I have premium on my laptop but want it also on my iPhone my phone only shows a free account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Dryhop
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-08-13 4:09:59 PM
2022-08-14 12:51:50 PM
Ximzend
Spotify Star
157 Views
1 replies
0 likes

157 Views
1 replies
0 likes

Superuser Contribution iOS Music stops playing and app gets stuck.

PlanPremiumCountryGibraltarDeviceiPhone 13 Pro MaxOperating SystemiOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the last couple of weeks.

RoBorge
Newbie
Plan Premium Country Gibraltar Device iPhone 13 Pro Max Operating System iOS 15.6 Music randomly stops playing and app gets stuck. Has been happening for the las...
2022-08-10 9:16:02 PM
2022-08-14 10:16:35 AM
Lyubka
Moderator
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Solved!! Where can i find the number of songs in my playlists?

Since the latest Spotify iOS update i can no longer find the number of songs in each of my playlists. (See the attached image)The number of songs is gone. PlanPremiumCountrySwedenDeviceiPhone XS MaxOperating SystemiOS 12,2 My Question or Issue

Bandisto
Gig Goer
Since the latest Spotify iOS update i can no longer find the number of songs in each of my playlists. (See the attached image) The number of songs is gone. 😞 Plan Premium Country ...
2019-05-25 9:19:03 PM
2022-08-13 4:29:37 PM
FF31416
Newbie
25925 Views
8 replies
1 likes

25925 Views
8 replies
1 likes

Superuser Contribution Track stops playing after a few seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify track stops playing after a few seconds into the song and to play the song again, i h...

hideonbushy
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
2020-11-15 9:34:18 AM
2022-08-12 5:42:05 PM
OscarDC
Moderator
23793 Views
11 replies
2 likes
Tracks stops playing

23793 Views
11 replies
2 likes

Superuser Contribution My playlists are broken - playlist not playing properly

Plan: PremiumCountry: USA Device: All devices Operating System: All OS My Question or Issue I deleted some older playlists and downloaded songs and created a couple of new playlists. Here is the issue that started happening after I did the above as o...

pablomotta
Visitor
Plan: Premium Country: USA Device: All devices Operating System: All OS My Question or Issue I deleted some older playlists and downloaded songs and created a...
2022-08-10 10:46:00 PM
2022-08-11 11:15:56 PM
Eni
Moderator
1001 Views
1 replies
1 likes

1001 Views
1 replies
1 likes

Superuser Contribution Not playing when offline

PlanPremiumCountryCZDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueI cannot play downloaded songs when offline. When i tap the play button, it changes to pause button, but nothing happened - app reports, that playback is in progress, but ...

Hnizdo_1
Newbie
Plan Premium Country CZ Device iPhone 8 Operating System iOS 15.6 My Question or Issue I cannot play downloaded songs when offline. When i tap the play button, it changes to pause bu...
2022-08-10 9:05:18 PM
2022-08-11 9:17:09 PM
AlejaR
Moderator
209 Views
1 replies
0 likes

209 Views
1 replies
0 likes

Superuser Contribution Swipe to queue on an artists page has unexpected behavior

PlanPremiumCountryUnited States DeviceiPhone 12Operating SystemiOS 15.6 My Question or IssueThis issue has happened to me for almost a year, through multiple re-installs of the app. In the video I've attached, I'm swiping my finger directly right-to-...

wesleyweisen
Newbie
Plan Premium Country United States Device iPhone 12 Operating System iOS 15.6 My Question or Issue This issue has happened to me for almost a year, through multiple re-instal...
2022-08-10 2:54:36 AM
2022-08-11 5:48:45 PM
jrham
Roadie
311 Views
2 replies
0 likes

311 Views
2 replies
0 likes

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