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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43077 Views

43 replies

10 likes

  • 43077 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108405 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1611 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301641 Views

62 replies

16 likes

  • 301641 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127618 Views

19 replies

38 likes

  • 127618 Views
  • 19 replies
  • 38 likes

[Mobile][Your Library] Multiple Profiles under one user (like Netflix and Disney Plus)

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify curated playlists. At the moment, it looks like I’m a...

Newbie

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify cu...

Jalew

Newbie

1194 Views

2 replies

0 likes

Mobile
Your Library
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  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre filters not showing.

PlanPremiumUnited States DeviceiPhone 12Operating SystemiOS 16.0.2 I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a few months they've disappeared, but I see some people still have the ability to ...

Visitor

Plan Premium United States   Device iPhone 12 Operating System iOS 16.0.2   I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a f...

Joan

Moderator

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue while playing songs

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working)Plan - free userCountry - India DeviceiPhone 13 pro maxOperating SystemiOS 15.0.2

Visitor

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working) Plan - free user Country - India   Device iPhone 13 p...

Lyubka

Moderator

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't link Local Files between my PC and iPhone

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the same WiFi network, but they won't sync. I tried restar...

Newbie

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the sam...

denden1088

Casual Listener

1174 Views

3 replies

1 likes

  • 1174 Views
  • 3 replies
  • 1 likes

Since last update, spotify is refusing to load on iphone

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

Casual Listener

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

MateusM

Spotify Star

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not giving pop ups

PlanPremiumCountryUsaDeviceiPhone 14Operating SystemiOS 16.1 currently updating to 16.2 My Question or IssueOkay, so this has happened quite a few times. I can’t remember what I did to fix it in the past, but at this point I feel like I’ve tried ever...

Newbie

Plan Premium Country Usa Device iPhone 14 Operating System iOS 16.1 currently updating to 16.2   My Question or Issue Okay, so this has happened quite a few times. I can’t remember wha...

AlejaR

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i play a song in “playlist” it switches back to first song in playlist

Whenever i play a song in my playlist the next song will be the first song in the playlist it is happening again and again. Even i try queue songs it happens the same way the queued songs aren’t playing.

Visitor

Whenever i play a song in my playlist the next song will be the first song in the playlist it is happening again and again. Even i try queue songs it happens the same way the queued songs aren’t play...

Dian

Spotify Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify stops when i am using another app

every time i open the facebook app or vinted app the music playing in spotify stops, no matter if i am in low battery mode or not. This Has nothing to do with watching videos, because i can listen to spotify and watch reels on instagram, what can I d...

Visitor

every time i open the facebook app or vinted app the music playing in spotify stops, no matter if i am in low battery mode or not. This Has nothing to do with watching videos, because i can listen to...

Dian

Spotify Legend

2587 Views

1 replies

0 likes

  • 2587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trash taste podcast doesn't play

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I go to anything else and try to play it or any other p...

Visitor

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I g...

Joan

Moderator

1437 Views

2 replies

1 likes

  • 1437 Views
  • 2 replies
  • 1 likes

Superuser Contribution how can i turn off/disable spotify adding random songs to my playlist?

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Visitor

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Kiril

Moderator

1972 Views

3 replies

1 likes

  • 1972 Views
  • 3 replies
  • 1 likes

Superuser Contribution I deleted and reinstalled app but not letting me login. I can login online

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to login on the app. I can login on the web browser. ...

Visitor

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to...

Dian

Spotify Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution offline mode doesn’t work

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it still doesn’t work. please help

Newbie

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it s...

OscarDC

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs playing randomly in various playlist

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 16.2 My Question or IssueWhen listening to playlist (for example, Spotify's R&B Christmas) instead of playing the next song on that playlist, a very random song that I've liked (i.e. Ali...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Max Operating System iOS 16.2   My Question or Issue When listening to playlist (for example, Spotify's R&B Christmas) instead of play...

Novy

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

liked songs removed

hello, i opened my spotify app on mu iphone and i saw that all my liked songs removed and i didnt do that. i want my liked songs back.

Visitor

hello, i opened my spotify app on mu iphone and i saw that all my liked songs removed and i didnt do that. i want my liked songs back.

Amay

Spotify Star

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when a song finishes playing the next one doesn't play even with spotify op

when a song finishes playing the next one doesn't play even with spotify open. I have to close and reopen spotify to play the next song, when I enter it seems to be bugged I already deleted the app many times but that error continues

Casual Listener

when a song finishes playing the next one doesn't play even with spotify open. I have to close and reopen spotify to play the next song, when I enter it seems to be bugged I already deleted the app m...

AlejaR

Moderator

1395 Views

5 replies

1 likes

  • 1395 Views
  • 5 replies
  • 1 likes

Local Files behave incorrectly on Apple devices when used with Windows

PlanPremiumCountryUSADevice(iPhone SE 2, Desktop Computer)Operating SystemiOS 16, Windows 10 My Question or IssueWhen adding local songs to a playlist using Windows, the same songs are inaccessible on iOS even when the identical files are loaded to t...

Casual Listener

Plan Premium Country USA Device (iPhone SE 2, Desktop Computer) Operating System iOS 16, Windows 10   My Question or Issue When adding local songs to a playlist using Windows, the same...

518 Views

0 replies

0 likes

local files on iphone
local files unplayable
  • 518 Views
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Superuser Contribution [iOS][Playlists] Queued song starts from where it is queued

I have an issue with queueing the same song that is currently playing. When press queue, and the curren song ends and the queued song starts (same as current). If not queued at the beginning of the song, the queued one starts from the point it got qu...

Casual Listener

I have an issue with queueing the same song that is currently playing. When press queue, and the curren song ends and the queued song starts (same as current). If not queued at the beginning of the s...

AlejaR

Moderator

1487 Views

3 replies

0 likes

iOS
Playlists
  • 1487 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Queue disappears after closing spotify app

Hi, Why does songs in my queue disappear every time i shut down my pc or restart spotify app? This **bleep** started about two weeks ago and is getting quite annoying

Casual Listener

Hi,   Why does songs in my queue disappear every time i shut down my pc or restart spotify app? This **bleep** started about two weeks ago and is getting quite annoying

Eni

Moderator

8102 Views

5 replies

1 likes

  • 8102 Views
  • 5 replies
  • 1 likes

Solved!! Sportify App on Apple Watch Crashinh

PlanPremiumCountrySingaporeDeviceIPhone 14 Pro MaxOperating SystemIOS 16.2 My Question or IssueThe spotify app on my apple watch crashes when I tried to enter the download section of the app and when I enter any playlist, it shows the following error...

Newbie

Plan Premium Country Singapore Device IPhone 14 Pro Max Operating System IOS 16.2   My Question or Issue The spotify app on my apple watch crashes when I tried to enter the download se...

Jimzy

Newbie

1321 Views

1 replies

0 likes

Apple Watch
IOS 16.2
  • 1321 Views
  • 1 replies
  • 0 likes

playlist description text utf-8 interpreted at iso latin-1

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in:"equality implies substitutability and u r irreplaceable "turns into iso latin-1 characters.happens on iOS spotify 8.7.92

Visitor

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in: "equality implies substitutability and u r irreplaceable 💝" turns i...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes