Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[iPhone] Hide button not working

[iPhone] Hide button not working

Hi 

 

I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song ends, they propose you similar songs and the songs they propose is everytime the same, finally i have to listen it everyday cause spotify can't hide it..

 

is there a solution ? by the way can you totally blacklist an artist ?

Reply
1 Reply

Hey @goldExp,

 

Thank you for reaching out to the Community and welcome. We hope you don't mind us moving your post out of the Chats section to one of our Help boards as it fits better here.

 

Usually, this type of issue is related to some damaged cache stored on your device. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.

 

For your second question, you can hide an artist directly from the artist page on the mobile app. Just open the profile of the artist you want to hide, hit the 3-dot menu next to the follow button and select the option "Don't play this". This will prevent music made by that artist from being played, but can keep appearing on the recommendation as a grayed out song.

 

Hope this helps. If you have any additional questions, don't hesitate to ask.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts