Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • AeroZ
  • Composer
  • 174 Views
  • 1 replies
  • 2 likes
  • 174 Views
  • 1 replies
  • 2 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 16030 Views
  • 1 replies
  • 2 likes
  • 16030 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 88756 Views
  • 125 replies
  • 33 likes
  • 88756 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 20843 Views
  • 8 replies
  • 0 likes
  • 20843 Views
  • 8 replies
  • 0 likes

Superuser Contribution Group Sessions not working - 'Sorry couldn't find that' error

iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969. Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, couldn't find that'. Happens regardless if i create the link and s...

  • Newbie
  • iPhone 11, running iOS 14.7.1 - Spotify premium version 8.6.50.969.    Generating and sending group session links takes any user it is sent to, to a webpage error which just says 'sorry, ...
  • CarlosE
  • Moderator
  • 2481 Views
  • 9 replies
  • 5 likes
  • Group Session
  • 2481 Views
  • 9 replies
  • 5 likes

Superuser Contribution Spotify keeps opening when connected to USB in car

For some reason whenever my phone is connected to the usb port of my mini convertible, spotify keeps opening even after i have closed the app. I have tried this on multiple phones and its doing the same on them all. Anybody have any ideas as i would ...

  • Casual Listener
  • For some reason whenever my phone is connected to the usb port of my mini convertible, spotify keeps opening even after i have closed the app. I have tried this on multiple phones and its doing the s...
  • CarlosE
  • Moderator
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution Slide to like a song on Recently Played page.

PlanPremiumCountryChileDeviceiPhone 6sOperating SystemiOS 14.7.1 My Question or IssueThe new Recently Played feature is amazing, nevertheless, I was listening to new music and I didn't have anything close to me to add songs I liked to my Liked Songs,...

  • Regular
  • Plan Premium Country Chile Device iPhone 6s Operating System iOS 14.7.1   My Question or Issue The new Recently Played feature is amazing, nevertheless, I was listening to new music an...
  • Eni
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify goes on pause when accidental power off/on

harley davidson rg aquatic radio DeviceiPhone 8My Question or Issuewhen i accidently turn off the radio and put it back on, spotify connected on bluetooth goes to pause, need to stop to put it back in play, dam fustrating, setting is on autoplay.... ...

  • Casual Listener
  • harley davidson rg aquatic radio   Device iPhone 8 My Question or Issue when i accidently turn off the radio and put it back on, spotify connected on bluetooth goes to pause, need to stop t...
  • Alex
  • Moderator
  • 750 Views
  • 3 replies
  • 0 likes
  • 750 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot play on Google Device

PlanPremiumCountryThailand Device(iPhone 12Pro)Operating System(iOS 14) My Question or IssueI can link Spotify Account to Google Home app on my iPhone but it cannot play on Mi Smart Speaker (powered by Google Assistant). I tried many ways such as unl...

  • Newbie
  • Plan Premium Country Thailand   Device (iPhone 12Pro) Operating System (iOS 14)   My Question or Issue I can link Spotify Account to Google Home app on my iPhone but it cannot pl...
  • Alex
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist deleted after making it offline

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 14.7 My Question or IssueI created a few playlists on the plane last week (on Airplane Mode), and the playlists didn't save. I don't know if there is any way to recover them?

  • Casual Listener
  • Plan Premium Country USA Device iPhone X Operating System iOS 14.7   My Question or Issue I created a few playlists on the plane last week (on Airplane Mode), and the playlists didn't ...
  • Ver
  • Spotify Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs from Local Files not showing up on iPhone

PlanPremiumDeviceiPhone XOperating SystemWindows 10 My Question or IssueI was able to sync couple months ago but now I cannot. Costs me hours to do but still not work.Songs imported from local files can be played on desktop but not showing up on iPho...

  • Casual Listener
  • Plan Premium Device iPhone X Operating System Windows 10   My Question or Issue I was able to sync couple months ago but now I cannot. Costs me hours to do but still not work. Songs imp...
  • CarlosE
  • Moderator
  • 341 Views
  • 4 replies
  • 0 likes
  • 341 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify iOS app suddenly started to play a random song

PlanPremiumCountryTurkey Device(iPhone X)Operating System(iOS 14.6) My Question or Issue Hello everyone! This morning I woke up to a hard rock song that Spotify decided to play on its own. I had never listened to that song/band before and I've verifi...

  • Casual Listener
  • Plan Premium Country Turkey  Device (iPhone X) Operating System (iOS 14.6)   My Question or Issue   Hello everyone!    This morning I woke up to a hard rock song...
  • CarlosE
  • Moderator
  • 5982 Views
  • 5 replies
  • 1 likes
  • 5982 Views
  • 5 replies
  • 1 likes

Superuser Contribution My iPhone disconnects and I loose all downloaded music

Hello everybody, I have about 2200 songs that I've set to "available offline". I download them all with no problem. But after some time, I open the Spotify app and I'm no longer connected to Spotify, therefore losing all my downloaded tracks. Does an...

  • Casual Listener
  • Hello everybody,   I have about 2200 songs that I've set to "available offline". I download them all with no problem. But after some time, I open the Spotify app and I'm no longer connected to...
  • Elena
  • Moderator
  • 441 Views
  • 4 replies
  • 2 likes
  • 441 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can't sync devices

I am trying to do a local file upload on my computer, but I can't even sync my devices. Both desktop and mobile versions are up-to-date, local file is enabled on the mobile version, and both devices are on the same Wi-Fi and connected to the same acc...

  • Casual Listener
  • I am trying to do a local file upload on my computer, but I can't even sync my devices. Both desktop and mobile versions are up-to-date, local file is enabled on the mobile version, and both devices ...
  • rswh66
  • Regular
  • 492 Views
  • 3 replies
  • 0 likes
  • 492 Views
  • 3 replies
  • 0 likes

Superuser Contribution Pair with Apple TV HD

I’m not able to pair Spotify with Apple TV HDOn the website it says that pairing was done, but my Apple TV stays in the Pairing screen. PlanPremiumCountryNetherlandsDeviceApple TV HD (4th gen.)

  • Casual Listener
  • I’m not able to pair Spotify with Apple TV HD On the website it says that pairing was done, but my Apple TV stays in the Pairing screen.  Plan Premium Country Netherlands Device Apple...
  • MafeG
  • Spotify Legend
  • 11340 Views
  • 21 replies
  • 3 likes
  • 11340 Views
  • 21 replies
  • 3 likes

Superuser Contribution Podcasts section saying I have more episodes than I actually have

PlanPremiumCountryUKDevice(iPhone 7Operating systemiOS 14.7.1 My Question or IssueWhen I go to the downloaded podcasts section it says I always have 1 more podcast than I actually do. I have OCD so this really irritates me. Is there a way to fix this...

  • Newbie
  •   Plan Premium Country UK Device (iPhone 7 Operating system iOS 14.7.1   My Question or Issue When I go to the downloaded podcasts section it says I always have 1 more podcast th...
  • Alex
  • Moderator
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Showing Podcasts and no music

PlanPremiumCountryUnited StatesDeviceiPhone 11 Max ProOperating SystemiOS13 My Question or IssueMy home tab on the iOS app is only showing more podcast recommendations and not music. How can I get back to showing music recommendations instead?

  • Visitor
  • Plan Premium Country United States Device iPhone 11 Max Pro Operating System iOS13   My Question or Issue My home tab on the iOS app is only showing more podcast recommendations and no...
  • thatsdusantokyo
  • Casual Listener
  • 4633 Views
  • 11 replies
  • 8 likes
  • 4633 Views
  • 11 replies
  • 8 likes

Track play breaks

PlanPremiumCountryRussiaDeviceiPhone 7 plusOperating System14.7.1IssueTrack plays until 1:15, then it breaks and no sound goes on, but time decreases and play button is active.Broken track

  • Casual Listener
  • Plan Premium Country Russia Device iPhone 7 plus Operating System 14.7.1 Issue Track plays until 1:15, then it breaks and no sound goes on, but time decreases and play button is active. Bro...
  • AdamDam
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

[iOS][Your Library] iPhone app stops playing songs after 5 seconds

When I’m listening to Spotify on my iPhone, certain songs will stop after 5 seconds or just flat out not play at all. It’s always songs that I have downloaded.

  • Visitor
  • When I’m listening to Spotify on my iPhone, certain songs will stop after 5 seconds or just flat out not play at all. It’s always songs that I have downloaded. 
  • MateusM
  • Spotify Star
  • 221 Views
  • 1 replies
  • 2 likes
  • iOS
    Your Library
  • 221 Views
  • 1 replies
  • 2 likes

Superuser Contribution (Apple TV) TvOS 14 Multiple Audio Output not working

Plan: PremiumCountry: United States Device: Apple TV HD 4th generationOperating SystemtvOS 14.3 My Question or Issue:Multiple audio output stopped working on tvOS 14 of the Apple TV. This issue was originally posted here and declared fixed by Spotify...

  • Music Fan
  •   Plan: Premium Country: United States   Device: Apple TV HD 4th generation Operating System tvOS 14.3   My Question or Issue: Multiple audio output stopped working on tvOS 14...
  • JoeH76
  • Music Fan
  • 356 Views
  • 2 replies
  • 0 likes
  • apple TV
    tvOS
  • 356 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue keeps disappearing

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using ...

  • Casual Listener
  • I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening...
  • Ver
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution LG TV will not sign in using my iPhone

PlanPremiumCountryPolandDeviceiPhone XSOperating SystemiOS 14 My Question or IssueMy LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but doesnt progress any further, stuck at login screen using iOS. The Spotify connec...

  • Newbie
  • Plan Premium Country Poland Device iPhone XS Operating System iOS 14   My Question or Issue My LG TV won't sign in using Spotify Connect on my iPhone. The app opens on the TV, but does...
  • Alex
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify have to be open on the iPhone to download playlists to Apple Watch?

PlanPremiumCountryUSA DeviceiPhone 12 Pro, Apple Watch 6 LTEOperating SystemLatest iOS as of date of this post My Question or Issue Does the Spotify app on the iPhone have to be open while songs download to the Apple Watch? The process seems to take ...

  • Music Fan
  • Plan Premium Country USA   Device iPhone 12 Pro, Apple Watch 6 LTE Operating System Latest iOS as of date of this post   My Question or Issue   Does the Spotify app on the ...
  • Eni
  • Moderator
  • 431 Views
  • 1 replies
  • 0 likes
  • apple
    Apple Watch
    downloads
    iOS
    iphone
    Playlists
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files on desktop not syncing to Iphone

PlanPremiumCountry: USA DeviceIphone 8, Mac Pro (desktop computer)Operating SystemMac OS Sierra My Question or IssueSpotify on my computer has playlists entirely made up of songs from my local files. These playlists used to play fine on my iPhone. Su...

  • Regular
  • Plan Premium Country: USA   Device Iphone 8, Mac Pro (desktop computer) Operating System Mac OS Sierra   My Question or Issue Spotify on my computer has playlists entirely made up...
  • Cayuga_Duck
  • Visitor
  • 8913 Views
  • 5 replies
  • 2 likes
  • 8913 Views
  • 5 replies
  • 2 likes