Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47674 Views
  • 15 replies
  • 36 likes
  • 47674 Views
  • 15 replies
  • 36 likes

Superuser Contribution I don’t see the song that I liked on my like songs playlist.How can I fix

I am on my iPhone. When I like/love a song it doesn’t show up on my like song playlist like it usually do. How can I fix this?

  • Visitor
  • I am on my iPhone. When I like/love a song it doesn’t show up on my like song playlist like it usually do. How can I fix this?
  • Kiril
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iphone 3

Hi all, I've heard there's some way of downloading Spotify on Iphone 3, anyone any ideas? Tried searching on the Forum but found nothing Cheers, Brian

  • Casual Listener
  • Hi all,  I've heard there's some way of downloading Spotify on Iphone 3, anyone any ideas? Tried searching on the Forum but found nothing   Cheers,   Brian
  • Jeremy
  • Spotify Legend
  • 2219 Views
  • 7 replies
  • 0 likes
  • 2219 Views
  • 7 replies
  • 0 likes

Superuser Contribution Album won’t play.

PlanPremiumCountryU.S.DeviceiPhone 6Operating SystemiOS 10 My Question or IssueFor some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” album by logic. I have tried updating, restarting the app, and even deleting it ...

  • Visitor
  • Plan Premium Country U.S. Device iPhone 6 Operating System iOS 10   My Question or Issue For some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” albu...
  • Yordan
  • Moderator
  • 897 Views
  • 4 replies
  • 0 likes
  • Issue playing songs
  • 897 Views
  • 4 replies
  • 0 likes

When does an app version become unsupported?

Ipad 6th GenerationIOS 14.8.1 Spotify version: 8.6.84Dec 1, 2021 Hello community put simply, I was just wondering when an actual Spotify version becomes unsupported on the App Store? Does the user get a notification informing them that XXX version wi...

  • Music Fan
  • Ipad 6th GenerationIOS 14.8.1 Spotify version: 8.6.84 Dec 1, 2021   Hello community put simply, I was just wondering when an actual Spotify version becomes unsupported on the App Store? ...
  • danielmcgee
  • Music Fan
  • 562 Views
  • 2 replies
  • 0 likes
  • 562 Views
  • 2 replies
  • 0 likes

I want to go to the bottom of the playlist quickly. How can I do?

PlanPremiumCountryTurkeyDevice(iPhone 7)Operating System(iOS 11.4 Developer beta 6) My Question or IssueHi, I have so much more music (near 700) in my playlist, I know how to top of the playlist (just tap the clock at the top of the screen). I want t...

  • Newbie
  • Plan Premium Country Turkey Device (iPhone 7) Operating System (iOS 11.4 Developer beta 6)   My Question or Issue Hi, I have so much more music (near 700) in my playlist, I know h...
  • Jordan_3901
  • Newbie
  • 8031 Views
  • 5 replies
  • 8 likes
  • 8031 Views
  • 5 replies
  • 8 likes

Superuser Contribution It doesn't play my downloaded music

PlanPremiumCountry Device(iPhone 7 plus)Operating System(iOS 15.5) My Question or IssueThe problem I have is that, when I download offline music on Spotify, it does not play my downloaded music, I have been dealing with this problem for more than 5 d...

  • Visitor
  • Plan Premium Country   Device (iPhone 7 plus) Operating System (iOS 15.5)   My Question or Issue The problem I have is that, when I download offline music on Spotify, it does not ...
  • Eni
  • Moderator
  • 257 Views
  • 1 replies
  • 1 likes
  • 257 Views
  • 1 replies
  • 1 likes

*

Ok

  • Visitor
  • Ok
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recently Played Artists

Spotify,You recently removed the feature "Recently Played Artists" from friends' public pages and I request that you add it back on. This was a popular feature that helped me to discover new music that my friends were listening to. It was optional be...

  • Casual Listener
  • Spotify, You recently removed the feature "Recently Played Artists" from friends' public pages and I request that you add it back on. This was a popular feature that helped me to discover new m...
  • Dian
  • Spotify Legend
  • 1189 Views
  • 11 replies
  • 0 likes
  • 1189 Views
  • 11 replies
  • 0 likes

Superuser Contribution error in settings "Couldn't Open Link - The link you tried to open appeared to be a Spotify link, bu

plan: premiumcountry: USdevice: iphone 7OS: latestSpotify version: latestmy question or issue: whenever I try opening an option in the settings, it gives me this error "Couldn't Open Link - The link you tried to open appeared to be a Spotify link, bu...

  • Visitor
  • plan: premium country: US device: iphone 7 OS: latest Spotify version: latest my question or issue: whenever I try opening an option in the settings, it gives me this error "Couldn't Open Link -...
  • Jeremy
  • Spotify Legend
  • 2400 Views
  • 1 replies
  • 0 likes
  • 2400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics still not showing

PlanPremiumCountryAustraliaDeviceiPad and iPhone Operating SystemLatest on both devices My Question or IssueEveryone seems to have the new lyrics feature but my current account doesn't. I made a new account and then it had the feature on both my phon...

  • Newbie
  • Plan Premium Country Australia Device iPad and iPhone  Operating System Latest on both devices   My Question or Issue Everyone seems to have the new lyrics feature but my current ...
  • Alex
  • Spotify Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Play Certain Podcasts

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating System iOS 15.5 My Question or IssueCertain podcasts, such as “Pride of Detroit: for Detroit Lions fans” refuse to play at all. I’ll select an episode and hit play but the progress bar will ...

  • Newbie
  • Plan Premium Country United States Device iPhone 13 Pro Operating System  iOS 15.5   My Question or Issue Certain podcasts, such as “Pride of Detroit: for Detroit Lions fans” ...
  • Jeremy
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist name gone every time (Takedown Notification)

PlanPremiumCountryGermanyDeviceIphone11 , Dekstop PCOperating System(iOS, Windows) My Question or Issue:Every time I put in a title for my playlist its gone after a few minutes/hrs, the name is "NIGHTDRIVE RAP" but it happens with every other name as...

  • Casual Listener
  • Plan Premium Country Germany Device Iphone11 , Dekstop PC Operating System (iOS, Windows)   My Question or Issue: Every time I put in a title for my playlist its gone after a few minut...
  • Alex
  • Spotify Legend
  • 402 Views
  • 4 replies
  • 0 likes
  • 402 Views
  • 4 replies
  • 0 likes

New feature in the app

Hey, This isn’t a problem i need help with, but is a suggestion. I think that would be great to have more freedom to organize the playlists in spotify, like being able to create different pastes/segments and not leaving all the playlist gather togeth...

  • Visitor
  • Hey,  This isn’t a problem i need help with, but is a suggestion. I think that would be great to have more freedom to organize the playlists in spotify, like being able to create different past...
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I add all songs of an artist to a playlist?

PlanFreeCountryUSADeviceiPhone 7Operating SystemiOS 8 My Question or IssueAll I can find is that you have to add each album individually, but there should be an easier way right? Dinar Detectives

  • Regular
  • Plan Free Country USA Device iPhone 7 Operating System iOS 8   My Question or Issue All I can find is that you have to add each album individually, but there should be an easier way ri...
  • Dian
  • Spotify Legend
  • 1105 Views
  • 1 replies
  • 3 likes
  • 1105 Views
  • 1 replies
  • 3 likes

Superuser Contribution Al cabo de 1 minuto se para

Hola, hace unos dias que no puedo utilizar el Spotify con normalidad desde mi Iphone. El problema es que al cabo de un minuto y medio deja de funcionar, la cancion se pone en modo pausa y hasta al cabo de un rato no puedo a volver a escuchar ninguna ...

  • Newbie
  • Hola, hace unos dias que no puedo utilizar el Spotify con normalidad desde mi Iphone. El problema es que al cabo de un minuto y medio deja de funcionar, la cancion se pone en modo pausa y hasta al ca...
  • Dian
  • Spotify Legend
  • 845 Views
  • 3 replies
  • 0 likes
  • 845 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sharing a song via text message option no longer an option.

PlanPremium CountryThe U.S. DeviceiPhone 13 ProOperating SystemIOS 15.5 When selecting the share button I no longer see the option to share via text message if this feature made it easy to share music with friends. if this feature was removed please ...

IMG_4FCD2BD1AC51-1.jpeg
  • Casual Listener
  • Plan Premium  Country The U.S.   Device iPhone 13 Pro Operating System IOS 15.5   When selecting the share button I no longer see the option to share via text message if this...
  • Deseree
  • Visitor
  • 5608 Views
  • 6 replies
  • 3 likes
  • 5608 Views
  • 6 replies
  • 3 likes

Not starting radio at first song

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro MaxOperating SystemiOS 15.5 My Question or IssueI’m having trouble starting a radio. I go to press play on the first song and it won’t start. It will start if I press shuffle or if I go to an album o...

  • Newbie
  • Plan Premium Country United States Device iPhone 13 Pro Max Operating System iOS 15.5   My Question or Issue I’m having trouble starting a radio. I go to press play on the first song a...
  • Loxer
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS]Spotify says pairing successful, but Apple TV is still stuck on activation code screen.

Hello. After my spotify app wouldn't load up, I uninstalled it restarted my apple tv, then reinstalled the spotify app. It directed me to go to spotify.com/pair. I logged in, input the code, and received a message saying pairing was successful you ca...

  • Casual Listener
  • Hello. After my spotify app wouldn't load up, I uninstalled it restarted my apple tv, then reinstalled the spotify app. It directed me to go to spotify.com/pair. I logged in, input the code, and rece...
  • E26than
  • Visitor
  • 1239 Views
  • 3 replies
  • 4 likes
  • Connect
    iOS
  • 1239 Views
  • 3 replies
  • 4 likes

Superuser Contribution Podcast Keeps Playing the Same Previously Played Podcast When Finished

On Spotify Premium/StudentUnited States iPhone 7 PlusiOS 12.2 I've been listening to the RadioLab podcast quite a bit, and want to continue on with the episodes. Except every single time one episode ends, it goes right back to the same exact one I've...

  • Newbie
  • On Spotify Premium/Student United States   iPhone 7 Plus iOS 12.2   I've been listening to the RadioLab podcast quite a bit, and want to continue on with the episodes. Except every si...
  • ScarletPanduh
  • Newbie
  • 11547 Views
  • 6 replies
  • 8 likes
  • 11547 Views
  • 6 replies
  • 8 likes

Superuser Contribution Getting Error in App Store

PlanPremiumCountryTurkeyDeviceiPhone 6Operating SystemiOs 12.5.5 My IssueHello. I recently bought an Iphone 6 device. But the error I received when I tried to install the Spotify application : It can install iOS 13.0 and above. Is there any solving/d...

  • Newbie
  • Plan Premium Country Turkey Device iPhone 6 Operating System iOs 12.5.5   My Issue Hello. I recently bought an Iphone 6 device. But the error I received when I tried to install the Spo...
  • Eni
  • Moderator
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes