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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36847 Views

40 replies

10 likes

  • 36847 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102289 Views

115 replies

12 likes

Other
  • 102289 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1293 Views

0 replies

0 likes

iOS
  • 1293 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298969 Views

61 replies

16 likes

  • 298969 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125713 Views

19 replies

38 likes

  • 125713 Views
  • 19 replies
  • 38 likes

Spotify not playing on iOS app

Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are playing but will not move past 0:00 on the sing progr...

Visitor

Spotify won't play music from iOS app. seemingly no reason for this as I have memory left on device, and updated software. Tried clearing cache data, and restarting device. Songs will say they are pl...

Billy-J

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing after one song

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemIOS 16.1.2 My Question or Issueafter I close the app and open it again later after one song plays everything stops working. After I close the app and open it later one song plays from my playlis...

Newbie

Plan Premium Country USA Device iPhone 12 Pro Operating System IOS 16.1.2   My Question or Issue after I close the app and open it again later after one song plays everything stops wor...

AlejaR

Moderator

1108 Views

1 replies

1 likes

  • 1108 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to stream on Apple Watch through airpods alone without iphone

I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by uninstalling and reinstalling app on the watch and ip...

Visitor

I cannot see my airpods on the connect to a device option when trying to stream spotify on apple watch alone not through iphone. I have a premium subscription and I have tried all possible ways by un...

AlejaR

Moderator

1450 Views

3 replies

0 likes

  • 1450 Views
  • 3 replies
  • 0 likes

spotify premium on Iphone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists that do not appear in search results

Plan FreeCountry japanDevice iphone7Operating System ios 15.7.1 I am using the iphone app and there are public playlists that do not appear in the search results when using the entire search results or narrowing down the playlist search in Japanese. ...

Regular

    Plan Free Country japan Device iphone7 Operating System ios 15.7.1   I am using the iphone app and there are public playlists that do not appear in the search results when...

Lyubka

Moderator

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlists won’t delete or change image

I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist. I have tried the clearing cachet in app, deleting the app and restarting phone and then re-downloading. Anyone have...

Visitor

I have an iPhone and when I go to change a playlist cover photo it won’t let me. This is also the case when I go to delete a playlist.  I have tried the clearing cachet in app, deleting the...

Eni

Moderator

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts player often has incorrect timestamp

PlanPremiumCountryPolandDeviceiPhone XS My Question or Issue I'd like to report a bug with the podcasts player on iOS. The current podcast time is often not tracked correctly. Examples:1) Listen to a podcast. Kill the app. Restart. Very often the tim...

Casual Listener

Plan Premium Country Poland Device iPhone XS   My Question or Issue   I'd like to report a bug with the podcasts player on iOS. The current podcast time is often not tracked correc...

RandysCookbook

Casual Listener

2918 Views

7 replies

0 likes

iOS
Podcasts
  • 2918 Views
  • 7 replies
  • 0 likes

Now playing bar missing on iphone

PlanFree/Premium: PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016): iPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) iOS 16.1.2 My Question or IssueNow playing bar is missing from iPhone app, i have cleared the...

Newbie

Plan Free/Premium: Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016): iPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 16.1.2  ...

Billy-J

Spotify Star

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Podcast Played Location

Plan PremiumCountry UKDevice Recent iPhoneMy Question or Issue:Poor compatibility with Podcasts and Spotify connect. For example if listening to and completing a Podcast via “connect” it doesn’t show as Played on the iOS device, and when switching fr...

Newbie

Plan Premium Country UK Device Recent iPhone My Question or Issue: Poor compatibility with Podcasts and Spotify connect. For example if listening to and completing a Podcast via “connect” it...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify Links on Instagram Not Working

PlanFreeCountryUnited StatesDevice(iPhone 6S)Operating System(iOS 12) My Question or IssueI'm an artist that has music on Spotify and I usually promote it on my Instagram. Although I could promote through my Instagram Story, I typically leave a link ...

Visitor

Plan Free Country United States Device (iPhone 6S) Operating System (iOS 12)   My Question or Issue I'm an artist that has music on Spotify and I usually promote it on my Instagram. Al...

pulsarimpianti

Newbie

9239 Views

3 replies

3 likes

  • 9239 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can we please add an option to stop the queue from adding things I don't explicitly add?

PlanPremiumCountry USADeviceLaptopOperating SystemWin 10 I cannot get my queue to stop repopulating from playlist radio or wherever else. This disables shuffle. I have no idea how it began becaue I always use shuffle and never use the queue directly....

Newbie

  Plan Premium Country  USA Device Laptop Operating System Win 10   I cannot get my queue to stop repopulating from playlist radio or wherever else. This disables shuffle. I ...

AlejaR

Moderator

1344 Views

3 replies

1 likes

  • 1344 Views
  • 3 replies
  • 1 likes

Superuser Contribution Offline Podcast episode downloads every two days again

Hi,I've a premium account and use Spotify with the iPhone app.A podcast with ads download offline episodes every two days. It seems to affect the podcast with ads before and after the episode only. Episodes of other podcasts does not download again.I...

Casual Listener

Hi, I've a premium account and use Spotify with the iPhone app. A podcast with ads download offline episodes every two days. It seems to affect the podcast with ads before and after the episode...

Kiril

Moderator

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle feature not working

I have a premium account. I can’t enable shuffle to my liked songs while “Enhanced” mode is turned on. I can’t even click the icon when I do, it automatically reverts to playing songs in order.

Casual Listener

I have a premium account. I can’t enable shuffle to my liked songs while “Enhanced” mode is turned on. I can’t even click the icon when I do, it automatically reverts to playing songs in order.

BigToad

Casual Listener

1103 Views

6 replies

2 likes

  • 1103 Views
  • 6 replies
  • 2 likes

Superuser Contribution Recent updates killed now playing (if playback is on other device)

PlanPremiumCountryGermany Device(iPhone 12 Pro Max / Windows) Operating System(IOS fully patched / Windows 11 fully patched) My Question or Issue When playing on a remote device (my windows 11 Computer in this case), the now playing widget is not sho...

Regular

Plan Premium Country Germany    Device (iPhone 12 Pro Max / Windows)   Operating System (IOS fully patched / Windows 11 fully patched)   My Question or Issue   W...

MihailY

Moderator

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify iPhone not able to connect to spotify group

PlanPremiumCountryNLDeviceiPhone 13Operating SystemiOS 16.1.1 (but also on 15.x)My Question or IssueSince a few iphone app versions, the iphone app refuses to connect to a chromecast speaker group. It does connect to the individual chromecasts. The g...

Casual Listener

Plan Premium Country NL Device iPhone 13 Operating System iOS 16.1.1 (but also on 15.x) My Question or Issue Since a few iphone app versions, the iphone app refuses to connect to a chromecas...

OscarDC

Moderator

429 Views

1 replies

0 likes

iphone
speaker groups
  • 429 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle doesnt work in car!?!?

PlanPremiumCountryCanada DeviceIphone 11 Pro Operating SystemiOS 13.3.1 My Question or Issue Been reading up on this and cannot understand why an app with 100M+ users is unable to sort a simple shuffle function? My playlist has more than a 100 songs ...

Newbie

Plan Premium Country Canada   Device Iphone 11 Pro   Operating System iOS 13.3.1   My Question or Issue   Been reading up on this and cannot understand why an app wit...

OscarDC

Moderator

744 Views

2 replies

1 likes

  • 744 Views
  • 2 replies
  • 1 likes

Superuser Contribution Currently playing song not showing/syncing between iPhone and iMac

Currently playing not showing/syncing between iPhone and iMac. This is an ongoing issue. Currently playing song is seldom displayed/synced correctly. Keep quitting and restarting the iMac app, the song playing on my iPhone is not showing up.Playing m...

Roadie

Currently playing not showing/syncing between iPhone and iMac.   This is an ongoing issue. Currently playing song is seldom displayed/synced correctly.  Keep quitting and restarting the ...

Lyubka

Moderator

3966 Views

5 replies

1 likes

  • 3966 Views
  • 5 replies
  • 1 likes

Superuser Contribution Disconnects from MusicCast and Airplay when paused for too long

On my iPhone, when I pause music to go do something else, it disconnects from MusicCast or Airplay if I left it paused for too long. The song I left off on is still there and at the same point when I paused but when I hit play again, it forgot I was ...

Regular

On my iPhone, when I pause music to go do something else, it disconnects from MusicCast or Airplay if I left it paused for too long. The song I left off on is still there and at the same point when I...

Dian

Spotify Legend

841 Views

1 replies

1 likes

  • 841 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can’t play downloaded songs offline with Premium on iPhone

It all started yesterday, i was going to work and as always, i listen offline to my playlist that i downloaded months ago. And when i select the playlist, the green arrow is there but the songs show up dark. And i got a notification saying “this song...

Newbie

It all started yesterday, i was going to work and as always, i listen offline to my playlist that i downloaded months ago. And when i select the playlist, the green arrow is there but the songs show ...

Dian

Spotify Legend

1793 Views

5 replies

2 likes

  • 1793 Views
  • 5 replies
  • 2 likes

Superuser Contribution Local files (neither from PC nor iOS) not showing up in the App.

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 16.1) My Question or IssueThe songs from my Local Files library on the PC do not show up in the iOS-App anymore.And also after copying files to the iOS file system they still not show up ...

Music Fan

Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 16.1)   My Question or Issue The songs from my Local Files library on the PC do not show up in the iOS-App anymore...

iklemp

Music Fan

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes