Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
Rastereyes
Casual Listener
81814 Views
19 replies
37 likes

81814 Views
19 replies
37 likes

Superuser Contribution Local files no longer works for supervised iPhones?

PlanPremiumCountryUKDevice(iPhone SE 2nd gen)Operating System(iOS 15) I'm guessing Spotify has many many customers using an iPhone provided by and 'supervised' (ie locked down) by their employer. I'm one. With these iPhones, the old way of syncing Sp...

modestporpoise
Casual Listener
Plan Premium Country UK Device (iPhone SE 2nd gen) Operating System (iOS 15) I'm guessing Spotify has many many customers using an iPhone provided by and 'supervised' (ie locked down)...
2022-09-13 9:18:46 PM
2022-09-20 11:45:54 PM
modestporpoise
Casual Listener
443 Views
4 replies
0 likes

443 Views
4 replies
0 likes

Superuser Contribution Spotify audio speed - not playing in vehicle bluetooth other than 1x speed

Device: iPhone 12 ProOperating System: iOS 15.4.1 In my 2017 Dodge Ram truck/vehicle (which uses RAM Uconnect multimedia system), Spotify podcasts will only play (sound coming through) while on 1x speed. Any speed higher (1.2-3.0x) and the sound stop...

mquiring1
Visitor
Device: iPhone 12 Pro Operating System: iOS 15.4.1 In my 2017 Dodge Ram truck/vehicle (which uses RAM Uconnect multimedia system), Spotify podcasts will only play (sound coming th...
2022-04-02 2:22:22 AM
2022-09-20 10:41:14 PM
Eni
Moderator
1387 Views
8 replies
0 likes

1387 Views
8 replies
0 likes

Superuser Contribution Search tab is empty on iOS

From some time, my search tab is empty and I have no idea what to do iPhone 13 Pro MaxiOS 16, but this problem started on 15Latest Spotify app according to app storeVery stable internet connection, tried on multiple networks, mobile dataPremium user ...

yoanignatov
Regular
From some time, my search tab is empty and I have no idea what to do iPhone 13 Pro Max iOS 16, but this problem started on 15 Latest Spotify app according to app store Very stable i...
2022-09-13 10:59:44 AM
2022-09-20 6:03:07 PM
Eni
Moderator
911 Views
10 replies
1 likes

911 Views
10 replies
1 likes

Superuser Contribution Offline button missing in Iphone12

I recently updated my Spotify app. Now I can’t find the button to put Offline mode. I have a Premium for students account. I used to go to Settings>Playback>Offline. Now I don’t have the Playback option in my settings. PlanPremiumCountry Italy Device...

mariapia_171
Newbie
I recently updated my Spotify app. Now I can’t find the button to put Offline mode. I have a Premium for students account. I used to go to Settings>Playback>Offline. Now I don’t have the Playba...
2022-09-19 1:32:22 PM
2022-09-20 2:15:41 PM
Alex
Spotify Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Superuser Contribution Iphone 13 Stuck in Offline Mode

PlanPremiumCountryUSDeviceIphone 13 Pro My Question or IssueSpotify is displaying Offline mode at all times, even when the setting is disabled. If connected to WiFi, I can sometimes view my playlists but the app is not consistently connecting. On dat...

Tkmteam
Visitor
Plan Premium Country US Device Iphone 13 Pro My Question or Issue Spotify is displaying Offline mode at all times, even when the setting is disabled. If connected to Wi...
2022-09-03 10:29:30 PM
2022-09-20 9:10:06 AM
cmarco69
Casual Listener
797 Views
2 replies
0 likes

797 Views
2 replies
0 likes

Superuser Contribution Search page missing all playlists

PlanPremiumCountryUSDeviceiPhone 13Operating SystemiOS 15.7 My Question or Issue For the past couple of weeks I noticed that the usual playlists that showed up on the search page under the "browse all" on top of the page have not been loading whatsoe...

julesxx
Newbie
Plan Premium Country US Device iPhone 13 Operating System iOS 15.7 My Question or Issue For the past couple of weeks I noticed that the usual playlists that showed up on the ...
2022-09-19 6:01:37 AM
2022-09-20 8:24:12 AM
Dian
Spotify Legend
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Superuser Contribution Shuffle only works once

My shuffle button only works once. It works the first time, but after it turns into a normal play button and only pauses and unpauses the song playing. I’ve tried turning the shuffle switch on and off and nothing happens.This is so mind-bumbling anno...

Dorodorodoku
Newbie
My shuffle button only works once. It works the first time, but after it turns into a normal play button and only pauses and unpauses the song playing. I’ve tried turning the shuffle switch on and of...
2022-09-18 7:20:19 PM
2022-09-20 8:18:49 AM
Jeremy
Spotify Legend
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Spotify automatically logged in new iPhone?

PlanPremiumCountrySpainDevice(iPhone 11)Operating System(iOS 13) My Question or Issue Hi Guys, I'm just curious about the following behavior which I never had in any other iPhone before. I got a new iPhone and configured as a new device (without rest...

Deividddfg
Newbie
Plan Premium Country Spain Device (iPhone 11) Operating System (iOS 13) My Question or Issue Hi Guys, I'm just curious about the following behavior which I never had in any o...
2019-09-24 10:40:15 AM
2022-09-20 6:36:16 AM
hanzg
Newbie
3739 Views
2 replies
0 likes

3739 Views
2 replies
0 likes

Superuser Contribution Spotify Session kicking me and my gf

PlanPremiumCountryPhilippinesDeviceIphone 11 pro for bothOperating SystemiOS 15/16 My Question or Issue Everytime me and my gf make a spotify session, the app automatically kicks each one of us. Even when we are not touching anything, it says that on...

carl101
Visitor
Plan Premium Country Philippines Device Iphone 11 pro for both Operating System iOS 15/16 My Question or Issue Everytime me and my gf make a spotify session, the app automatica...
2022-09-18 7:05:36 PM
2022-09-19 7:39:52 PM
Eni
Moderator
251 Views
1 replies
0 likes

251 Views
1 replies
0 likes

Solved!!Superuser Contribution Downloaded songs on desktop are grayed out, won't play on iPhone

PlanPremiumCountryUnited StatesDeviceiPhone SE, generic Dell laptopOperating SystemiOS 15.6.1, Windows 10 My Question or IssueI have a 50 songs in my "Downloads" folder on my laptop.I've located them with Spotify on desktop and they show up in "Local...

souttoa
Casual Listener
Plan Premium Country United States Device iPhone SE, generic Dell laptop Operating System iOS 15.6.1, Windows 10 My Question or Issue I have a 50 songs in my "Downloads" folder on my...
2022-09-11 10:16:38 PM
2022-09-19 4:56:40 PM
souttoa
Casual Listener
1536 Views
6 replies
0 likes

1536 Views
6 replies
0 likes

Superuser Contribution Time slider is not moving when lyrics for a song is in full screen mode

DeviceIphone 13 proOperating SystemiOS 15.6.1 Spotify app version 8.764 My Question or IssueStart listening to any songOpen lyrics and tap More to open it on full screenThe slider stops at the time you open this screen (for example, 0:02) and is not ...

Defixio
Casual Listener
Device Iphone 13 pro Operating System iOS 15.6.1 Spotify app version 8.764 My Question or Issue Start listening to any song Open lyrics and tap More to open it on full ...
2022-09-12 8:07:25 PM
2022-09-19 3:03:18 PM
Kiril
Moderator
1251 Views
5 replies
1 likes

1251 Views
5 replies
1 likes

Superuser Contribution Premium but still playing ads

PlanPremiumCountryUS DeviceiPhone 12Operating SystemiOS 12.1 My Question or IssueI’m premium account But ads(both of audio or visual ads) while listening to regular music content I tried this, logging out > restarting your device > logging back in to...

Hope7782
Casual Listener
Plan Premium Country US Device iPhone 12 Operating System iOS 12.1 My Question or Issue I’m premium account But ads(both of audio or visual ads) while listening to regular mu...
2022-09-17 9:59:24 AM
2022-09-18 12:01:09 PM
Kiril
Moderator
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution App Not Shuffling Offline

Plan: PremiumCountry: USADevice(iPhone XR) My Question or IssueI have Spotify Premium (and have had it for years) and always keep the app updated. One of the reasons I purchased Premium, was so I could download my playlists and play when I am offline...

rbi2a8ql0lgkbcns9qp
Visitor
Plan: Premium Country: USA Device (iPhone XR) My Question or Issue I have Spotify Premium (and have had it for years) and always keep the app updated. One of the reasons I purchased P...
2022-09-16 3:20:22 PM
2022-09-18 8:54:14 AM
Dian
Spotify Legend
284 Views
1 replies
0 likes

284 Views
1 replies
0 likes

Superuser Contribution Add filter to podcasts

PlanPremium CountrySweden DeviceIphone 13Operating SystemIOS 16 My Question or IssueWhy isnt there a filter on podcasts, example when Im in Joe Rogan podcast I want to be able to search/filter his specific episodes on his podcast page.

rezzzz
Visitor
Plan Premium Country Sweden Device Iphone 13 Operating System IOS 16 My Question or Issue Why isnt there a filter on podcasts, example when Im in Joe Rogan podcast I ...
2022-09-16 1:57:34 PM
2022-09-18 8:46:13 AM
Dian
Spotify Legend
221 Views
1 replies
0 likes

221 Views
1 replies
0 likes

Superuser Contribution Not playing full playlist before repeating songs

PlanPremiumCountryNew ZealandDeviceiPhone 13Operating SystemiOS 15.6 My Question or IssueMy playlist isn’t doing a full round before repeating songs. And it is sometimes really often (like 10-20 songs)

Themitch03
Casual Listener
Plan Premium Country New Zealand Device iPhone 13 Operating System iOS 15.6 My Question or Issue My playlist isn’t doing a full round before repeating songs. And it is sometimes real...
2022-09-11 11:30:51 AM
2022-09-17 11:02:41 PM
Eni
Moderator
320 Views
3 replies
0 likes

320 Views
3 replies
0 likes

Solved!!Superuser Contribution Can’t play playlist in order

I just started playing my Discover Weekly playlist on my iPhone and it is shuffling the playlist. I can’t see anyway to turn off the shuffling option to make it play in order. I selected the first song in the playlist to start it going but the now pl...

countryboy
Regular
I just started playing my Discover Weekly playlist on my iPhone and it is shuffling the playlist. I can’t see anyway to turn off the shuffling option to make it play in order. I selected the first so...
2022-09-12 12:34:47 PM
2022-09-17 12:56:59 PM
countryboy
Regular
562 Views
4 replies
0 likes

562 Views
4 replies
0 likes

Superuser Contribution Offline sync local files to iphone

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueHi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other as devices ready to sync but when I download the playlist on my laptop ...

Hanamaru21
Visitor
Plan Premium Country USA Device iPhone 11 My Question or Issue Hi, I've been trying to transfer my local files from my computer to my iPhone to no avail. They both recognize each other...
2021-05-06 11:18:22 PM
2022-09-17 11:31:33 AM
Yordan
Moderator
16615 Views
7 replies
0 likes

16615 Views
7 replies
0 likes

Superuser Contribution Music stops

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueAfter a few hours the music stops playing, I put the cell phone connected to a speaker at the company and after a while the music stops playing.

exportadorasf
Regular
Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS) My Question or Issue After a few hours the music stops playing, I put the cell phone connected to a speaker at th...
2022-09-02 8:32:38 PM
2022-09-16 9:12:45 PM
OscarDC
Moderator
922 Views
13 replies
0 likes

922 Views
13 replies
0 likes

Shuffling using the play button?

PlanPremiumCountryUSA Deviceiphone 13Operating Systemios 15.6.1 My Question or IssueSay I have a playlist. I put it on shuffle mode. It USED to be the case that when I hit the "play" button -- it gave me a shuffled track, and when I hit the play butt...

busypenguin
Visitor
Plan Premium Country USA Device iphone 13 Operating System ios 15.6.1 My Question or Issue Say I have a playlist. I put it on shuffle mode. It USED to be the ...
2022-09-07 10:13:31 PM
2022-09-16 5:05:52 AM
Dene111
Regular
611 Views
3 replies
5 likes

611 Views
3 replies
5 likes

Kids Spotify App

Plan - Premium family Country - USA Device - Apple Watch 6 SE Apple iphone 12Operating SystemiOS 16 and all update performed Still having trouble, I purchased Apple cellular watches for my kids and a family Spotify plan to find out we can’t run kids ...

Bleiplein
Visitor
Plan - Premium family Country - USA Device - Apple Watch 6 SE Apple iphone 12 Operating System iOS 16 and all update per...
2022-09-15 8:39:02 PM
632 Views
0 replies
1 likes

632 Views
0 replies
1 likes

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