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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36824 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102244 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1289 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298945 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125705 Views

19 replies

38 likes

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Superuser Contribution Favoriten sind weg/Favorites are gone

Meine Lieblingssongs, die ich seit über 5 Jahren sammle, sind einfach weg. Ich habe mich ab- und wieder angemeldet, die App deinstalliert und wieder neu runtergeladen, aber es hilft nichts. Was kann ich tun?/my favorites folder which i have been fill...

Visitor

Meine Lieblingssongs, die ich seit über 5 Jahren sammle, sind einfach weg. Ich habe mich ab- und wieder angemeldet, die App deinstalliert und wieder neu runtergeladen, aber es hilft nichts. Was kann ...

AlejaR

Moderator

650 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Podcast sort criteria lost after leaving screen

Whenever I set podcast sort order and filter played/unplayed. If I leave the show and go back in then what I set is lost.a capture of the problemhttps://imgur.com/a/o3NgpCMiOS 16.2Spotify 8.7.92.521I have tried to clear cache.

Casual Listener

Whenever I set podcast sort order and filter played/unplayed. If I leave the show and go back in then what I set is lost. a capture of the problem https://imgur.com/a/o3NgpCM iOS 16.2 Spoti...

Alex

Spotify Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Requiero de un reembolso ya que el modo offline no está funcionando

Me gustaría un reembolso ya que he tenido este problema durante al menos los últimos 3 meses y no ha habido ninguna respuesta o solución al respecto, yo pago Spotify por esta modalidad y si no funciona será mejor que me hagan la devolución de mi dine...

Casual Listener

Me gustaría un reembolso ya que he tenido este problema durante al menos los últimos 3 meses y no ha habido ninguna respuesta o solución al respecto, yo pago Spotify por esta modalidad y si no funcio...

Jose_M

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution After hearting/liking a song in a playlist, the subsequent played song(s) show as “liked”

After hearting/liking a song in a playlist (ie discover weekly), any subsequent played song(s) show as “hearted/liked” in the UI. Upon clicking the already filled in heart to “unlike”, a UI message appears indicating that song is now added to “liked ...

Regular

After hearting/liking a song in a playlist (ie discover weekly), any subsequent played song(s) show as “hearted/liked” in the UI. Upon clicking the already filled in heart to “unlike”, a UI message a...

Yordan

Moderator

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Can not give spotify app access to local network

Device: iPhoneOperating System: iOS 16.2 In the Spotify app settings (in the iOS setting app) I can not see the option to allow the Spotify app to access the lokal network. Also in the iOS settings app via privacy -> local network I do not see the sp...

Casual Listener

Device: iPhone Operating System: iOS 16.2   In the Spotify app settings (in the iOS setting app) I can not see the option to allow the Spotify app to access the lokal network. Also in the iOS...

Lucky10

Casual Listener

4243 Views

2 replies

0 likes

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  • 2 replies
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i hate the update

PlanPremiumCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue i’ve had my spotify premium for several months now, probably just before summer of 2018, and my layout has always been square-like; there was a “+” and check button to ad...

Casual Listener

Plan Premium Country  USA Device iPhone 7 Operating System iOS 12   My Question or Issue  i’ve had my spotify premium for several months now, probably just before summer of 2...

user-removed

Not applicable

3112 Views

7 replies

9 likes

  • 3112 Views
  • 7 replies
  • 9 likes

I hate the new Spotify. Please change it back.

...at least until it's ready for use. Signed, The entire Spotify community

Regular

...at least until it's ready for use.   Signed,   The entire Spotify community

user-removed

Not applicable

4670 Views

14 replies

24 likes

  • 4670 Views
  • 14 replies
  • 24 likes

App constantly crashing :(

Plan: PremiumCountry: USADevice: iPhone XR iOS 16.2 The app will crash when:I open it after a few hours of not using it I play from a new playlist (i.e. I start listening to a different playlist than I wasn’t originally listening to)I queue a song (w...

Visitor

Plan: Premium Country: USA Device: iPhone XR iOS 16.2   The app will crash when: I open it after a few hours of not using it I play from a new playlist (i.e. I start listening to a diffe...

MateusM

Spotify Star

523 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Most recent search not showing up

I searched for an artist last night, but it's not showing up in the recent searches list.Why is this?

Roadie

I searched for an artist last night, but it's not showing up in the recent searches list. Why is this?

Alex

Spotify Legend

1172 Views

3 replies

1 likes

  • 1172 Views
  • 3 replies
  • 1 likes

Superuser Contribution Paused Music every 5 mins

My music has been pausing every 5 mins constantly and I never know why. Nobody else has access to my profile but me so this shouldn’t be happening.

Visitor

My music has been pausing every 5 mins constantly and I never know why. Nobody else has access to my profile but me so this shouldn’t be happening. 

Eni

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
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Superuser Contribution Sound keeps cutting out for a split second

Never had this problem for many years prior, but recently I'm getting split second cut-outs in sound while playing from my iPhone. This is at home on a solid wifi connection.Any idea what is going on here, and how to fix it? Thanks!

Roadie

Never had this problem for many years prior, but recently I'm getting split second cut-outs in sound while playing from my iPhone. This is at home on a solid wifi connection. Any idea what is going ...

Eni

Moderator

5123 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution shuffle alarm for ios

PlanPremiumCountryIsraelDevice(iPhone 12 pro)Operating System(iOS) My Question or IssueHello everyoneI want to wake up every morning with a different songI saw that it exists on Android devices and I didn't find it under IOS.I would appreciate your h...

Newbie

Plan Premium Country Israel Device (iPhone 12 pro) Operating System (iOS)   My Question or Issue Hello everyone I want to wake up every morning with a different song I saw that it ex...

Lyubka

Moderator

929 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs not downloading

I’ve been trying to download my songs for the past 2 hours it downloads 5 songs and then just doesn’t download anymore PlaniPhone 8 Plus Operating iPhone My Question or IssueI’ve been trying to download my songs for the past 2 hours it downloads 5 so...

Visitor

I’ve been trying to download my songs for the past 2 hours it downloads 5 songs and then just doesn’t download anymore  Plan iPhone 8 Plus  Operating  iPhone  My Question or ...

MihailY

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to songs downloaded from pc

PlanFreeCountry DeviceiPhone 12Operating SystemiOS 16 My Question or IssueI can't listen to songs downloaded from pc, on my phone. Anytime I try to listen to the songs, they get auto skipped, but i can listen to them if i play them on pc first. Is th...

Casual Listener

  Plan Free Country   Device iPhone 12 Operating System iOS 16   My Question or Issue I can't listen to songs downloaded from pc, on my phone. Anytime I try to listen to the...

Eni

Moderator

472 Views

3 replies

0 likes

  • 472 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't let me play songs in Recently Played continuously

using: latest iphone app ios, and latest spotify app I was always able to play the list of songs in my recently played, one after the other.But now it only plays one song, and then creates a radio based of that song. It will not play the list of song...

Roadie

using: latest iphone app ios, and latest spotify app   I was always able to play the list of songs in my recently played, one after the other. But now it only plays one song, and then creates...

OscarDC

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Many songs in Daily Mixes do not play via Sonos Arc

PlanPremiumCountryUSA DeviceSonos Arc soundbar My Question or IssueLately my Spotify Daily Mixes have not played most tracks displayed on the custom playlist when I select my Sonos Arc soundbar as my current device from either the iOS or macOS Spotif...

Regular

Plan Premium Country USA   Device Sonos Arc soundbar    My Question or Issue Lately my Spotify Daily Mixes have not played most tracks displayed on the custom playlist when I ...

Eni

Moderator

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone not showing music when locked

I’ve tried everything to sort this out from following tips and tricks on the internet, deleting the app, making sure all the settings are correct and nothing is working! Everything settings wise on my phone and Spotify is correct so I don’t understan...

Visitor

I’ve tried everything to sort this out from following tips and tricks on the internet, deleting the app, making sure all the settings are correct and nothing is working! Everything settings wise on m...

OscarDC

Moderator

351 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Old albums in New Releases

PlanPremiumCountryCyprusDeviceiPhone 11Operating SystemiOS 16.0.2App version8.7.68.568My Question or IssueIn New Releases I see only old albums released in 2021.

Regular

Plan Premium Country Cyprus Device iPhone 11 Operating System iOS 16.0.2 App version 8.7.68.568 My Question or Issue In New Releases I see only old albums released in 2021.

Alex

Spotify Legend

3685 Views

19 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution Favorites on the iPhone have a different order than on the PC

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10).I created the list of my favorite songs (about 400 songs). The sorgs order was correct at the beggining. But after the week or more I checked t...

Casual Listener

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10). I created the list of my favorite songs (about 400 songs). The sorgs order was correct at ...

mikekuzm

Casual Listener

608 Views

2 replies

0 likes

Favorite Songs
iphone
order
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Superuser Contribution Highly distorted sound using amplifier

I am on premium planI have Spotify on my iPad running iOS 15.6.1connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier i had an Onkyo amplifier with a usb input on the front. I was able to stream Spotify fro...

Casual Listener

I am on premium plan I have Spotify on my iPad running iOS 15.6.1 connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier   i had an Onkyo amplifier...

Brummer68

Casual Listener

678 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes