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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29994 Views

40 replies

9 likes

  • 29994 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94550 Views

115 replies

12 likes

Other
  • 94550 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
  • 975 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293649 Views

60 replies

15 likes

  • 293649 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123640 Views

19 replies

38 likes

  • 123640 Views
  • 19 replies
  • 38 likes

Superuser Contribution Highly distorted sound using amplifier

I am on premium planI have Spotify on my iPad running iOS 15.6.1connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier i had an Onkyo amplifier with a usb input on the front. I was able to stream Spotify fro...

Casual Listener

I am on premium plan I have Spotify on my iPad running iOS 15.6.1 connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier   i had an Onkyo amplifier...

Brummer68

Casual Listener

662 Views

2 replies

0 likes

  • 662 Views
  • 2 replies
  • 0 likes

Superuser Contribution Devices Menu Disappears After A Few Seconds

Plan Premiuum Country USA Device iPad Pro Operating System iPadOS 15.1 My Question or Issue When I tap on the icon for the devices menu, the menu pops up for a couple seconds and then disappears. I have tried uninstalling and reinstalling the app, bu...

Regular

Plan Premiuum   Country USA   Device iPad Pro   Operating System iPadOS 15.1       My Question or Issue When I tap on the icon for the devi...

1AHM

Casual Listener

2608 Views

11 replies

0 likes

  • 2608 Views
  • 11 replies
  • 0 likes

Hide song

How to hide a song everywhere and forever on Spotify?

Regular

How to hide a song everywhere and forever on Spotify?

timobeesycamore

Visitor

2990 Views

7 replies

3 likes

  • 2990 Views
  • 7 replies
  • 3 likes

Superuser Contribution When I try to select a playlist on Apple Watch SE Cell, the app crashes

Plan PremiumFree/PremiumCountry Czech Republic Device Apple Watch SE Cellular(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I want to select music from downloaded tr...

Regular

Plan Premium Free/Premium Country Czech Republic   Device Apple Watch SE Cellular (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows ...

Diver63

Visitor

3194 Views

18 replies

2 likes

  • 3194 Views
  • 18 replies
  • 2 likes

Superuser Contribution Add playlist to another playlist failing

PlanPremiumCountryUSADeviceiPad 12.9 (M1) Gen 5Operating SystemiPad OS 16.2 My Question or IssuePossible bug: While selecting the option to add a playlist to another playlist (3 dot menu in front of a playlist -> add to a playlist) does nothing and r...

Newbie

Plan Premium Country USA Device iPad 12.9 (M1) Gen 5 Operating System iPad OS 16.2   My Question or Issue Possible bug: While selecting the option to add a playlist to another playli...

MihailY

Moderator

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Cast does not work on iphone,

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on to see the list of cast devices for few seconds, the...

Visitor

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on ...

Vasil

Moderator

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Apple Watch sync to "My Shazam Tracks"

PlanPremiumCountryGermany DeviceApple Watch 4Operating SystemwatchOS 5 Hey there, so I got an Apple Watch 4 with the Shazam app installed (also installed on my iPhone). My Shazam account is also linked with my Spotify account to automatically sync my...

Newbie

Plan Premium Country Germany   Device Apple Watch 4 Operating System watchOS 5   Hey there,   so I got an Apple Watch 4 with the Shazam app installed (also installed on my ...

Justathought1

Newbie

5132 Views

3 replies

7 likes

  • 5132 Views
  • 3 replies
  • 7 likes

Superuser Contribution Spotify app closes within 5 seconds of opening it on my iphone 14, ios 16.2

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can still run my spotify on my old phone that is hooked u...

Regular

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can...

Lyubka

Moderator

1445 Views

9 replies

0 likes

  • 1445 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify-app shuts down after one minute when I open another app.

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open.I have tried all your typical advice and solutions: restarted my phone several times, cleared the queue, logged out of the app, everyt...

Regular

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open. I have tried all your typical advice and solutions: restarted my phone several ti...

Lyubka

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won’t play complete playlist

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the playlist and select a different song and it will se...

Visitor

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the ...

Joan

Moderator

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle function suggests the same song twice

PlanPremiumCountryIndonesiaDeviceiPhone11Operating SystemiOS 16 My Question or IssueShuffled songs are played twiceand when I tried to remove them manually, both of them gets removed

Casual Listener

Plan Premium Country Indonesia Device iPhone11 Operating System iOS 16   My Question or Issue Shuffled songs are played twice and when I tried to remove them manually, both of them ge...

Lyubka

Moderator

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS app] erasing previously downloaded podcast on its own

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-download the episodes. It is not due to space as I hav...

Casual Listener

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-dow...

Lyubka

Moderator

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

[Mobile][Your Library] Multiple Profiles under one user (like Netflix and Disney Plus)

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify curated playlists. At the moment, it looks like I’m a...

Newbie

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify cu...

Jalew

Newbie

1106 Views

2 replies

0 likes

Mobile
Your Library
  • 1106 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre filters not showing.

PlanPremiumUnited States DeviceiPhone 12Operating SystemiOS 16.0.2 I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a few months they've disappeared, but I see some people still have the ability to ...

Visitor

Plan Premium United States   Device iPhone 12 Operating System iOS 16.0.2   I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a f...

Joan

Moderator

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue while playing songs

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working)Plan - free userCountry - India DeviceiPhone 13 pro maxOperating SystemiOS 15.0.2

Visitor

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working) Plan - free user Country - India   Device iPhone 13 p...

Lyubka

Moderator

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes