Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43058 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108380 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
436979 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301620 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
The song Short Stay by 50 cent stops at 1:41, even though the original record is 2:50. It looks like there is some bug causing the song to be played for a shorter amount of time.
The song Short Stay by 50 cent stops at 1:41, even though the original record is 2:50. It looks like there is some bug causing the song to be played for a shorter amount of time.
Moderator
458 Views
1 replies
0 likes
it’s impossible for me to hear a part of yhe song as i literally cannot skip i just have to hear the whole song? idk why it just disappeared i even deleted n reinstalled
it’s impossible for me to hear a part of yhe song as i literally cannot skip i just have to hear the whole song? idk why it just disappeared i even deleted n reinstalled
Spotify Legend
491 Views
1 replies
0 likes
Plan - PremiumCountry - USA Device - iPhone 14 Pro + Apple Watch Series 8Operating System - iOS 16.2, WatchOS 9.2 My Question As far as I can tell, there seems to be 2 modes on the Spotify app via Apple Watch.A mode that connects the watch to the pho...
Plan - Premium Country - USA Device - iPhone 14 Pro + Apple Watch Series 8 Operating System - iOS 16.2, WatchOS 9.2 My Question As far as I can tell, there seems to ...
Not applicable
425 Views
1 replies
0 likes
Basically when I go on to Spotify and hit liked songs all of them are listed but when I hit one to listen to it’s just a blurb and won’t play fully
Basically when I go on to Spotify and hit liked songs all of them are listed but when I hit one to listen to it’s just a blurb and won’t play fully
Spotify Star
345 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XOperating SystemiOS 16.2 My Question or IssueWhen attempting to load a downloaded playlist or album on a slow/inconsistent wifi connection, the loading screen takes significantly longer than it should. It's clear tha...
Plan Premium Country UK Device iPhone X Operating System iOS 16.2 My Question or Issue When attempting to load a downloaded playlist or album on a slow/inconsistent wifi connection, ...
Moderator
1876 Views
3 replies
1 likes
tenho o spotify premium e fiz o download das musicas, só que ultimamente quando estou sem internet, as musicas não tocam, geralmente travam no segundo 10
tenho o spotify premium e fiz o download das musicas, só que ultimamente quando estou sem internet, as musicas não tocam, geralmente travam no segundo 10
Moderator
395 Views
1 replies
0 likes
I read a document about how to cancel a dislike button for a song. However, I don't understand the method described in the manual. Why do they say to turn off the hide unplayable track in the playback and then press the dislike button again?
I read a document about how to cancel a dislike button for a song. However, I don't understand the method described in the manual. Why do they say to turn off the hide unplayable track in the playbac...
Moderator
484 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 14 My Question or IssueWhen I play a song on a radio station, for some reason it generates a queue that doesn't match what it shows on the radio playlist screen. It doesn't do this for...
Plan Premium Country United States Device iPhone XR Operating System iOS 14 My Question or Issue When I play a song on a radio station, for some reason it generates a queue that does...
Regular
2585 Views
7 replies
2 likes
Kan inte spela Spotify på Apple watch 8 med e-sim utan telefon. Apple music och radio fungerar på apple watch utan telefon. Har premium family. Det var tänkt ut och springa och lyssna på Spotify utan telefon.
Kan inte spela Spotify på Apple watch 8 med e-sim utan telefon. Apple music och radio fungerar på apple watch utan telefon. Har premium family. Det var tänkt ut och springa och lyssna på Spotify utan...
Moderator
555 Views
1 replies
0 likes
Hello. when joining a family subscription, an error occurs that the address is incorrect, although the address is actually correct, it also does not allow you to buy a family subscription
Hello. when joining a family subscription, an error occurs that the address is incorrect, although the address is actually correct, it also does not allow you to buy a family subscription
Spotify Legend
448 Views
1 replies
0 likes
Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?
Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?
Moderator
430 Views
1 replies
0 likes
PlanFreeCountryThe United States of AmericaDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueI have no issue playing music on Spotify at all except for when I try to open a new app on my phone while music is playing. For example, if I get a ...
Plan Free Country The United States of America Device iPhone 7 Operating System iOS 13.3 My Question or Issue I have no issue playing music on Spotify at all except for when I try to...
Newbie
1776 Views
2 replies
0 likes
I can not skip this i have reinstalled as well this is just on mobile
I can not skip this i have reinstalled as well this is just on mobile
Spotify Legend
298 Views
1 replies
0 likes
Plan: PremiumCountry: Canada Device: iPhoneX My Question or IssueI basically only listen to music that i've downloaded. My work wifi blocks a lot of connections, including to Spotify. If my phone is connected to wifi, the albums page takes minutes to...
Plan: Premium Country: Canada Device: iPhoneX My Question or Issue I basically only listen to music that i've downloaded. My work wifi blocks a lot of connections, incl...
Spotify Star
3030 Views
7 replies
0 likes
Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it is not. Although all other apps work fine. I tried t...
Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it i...
Roadie
386 Views
1 replies
0 likes
My Question or IssueHello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play except for jocko. I use an iPhone 13 Pro with updated iOS. Have ...
My Question or Issue Hello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play exc...
Moderator
671 Views
1 replies
2 likes
PlanPremiumCountryNorway DeviceiPhone 13 pro, iOs 16.1.1 (but been like this for a while)My Question or IssueAfter «liked songs» has been enhanced, I can no longer just swipe to queue songs. If I just want to queue one of the enhanced songs I need to...
Plan Premium Country Norway Device iPhone 13 pro, iOs 16.1.1 (but been like this for a while) My Question or Issue After «liked songs» has been enhanced, I can no longer just swipe to ...
Spotify Star
703 Views
1 replies
1 likes
Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song ends, they propose you similar songs and the songs they propose is e...
Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song en...
Moderator
539 Views
1 replies
0 likes
It also takes away the option to replay a song
It also takes away the option to replay a song
Roadie
437 Views
1 replies
0 likes
Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...
Plan: Premium Country: USA Device: iPhone 12 My Question or Issue Randomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occ...
Roadie
769 Views
1 replies
0 likes
