My playlist keeps resetting when I connect to Bluetooth on iOS

[#1]

When I get out of my car and back into it and connect to Bluetooth. My Spotify shows that I have nothing playing and a blank square in the drop down. After about a minute it will restart my current playlist from the beginning no matter where I’m at in the playlist

[Joan]

Hi there,

Thanks for reaching out. Could you please provide us the following:

• The exact makes, models and OS/Firmware versions of all your affected devices
• The exact Spotify Versions you use.
• When did this start happening?
• Is this on all devices or only on specific one(s)?
• Does this happen only when connecting to your car or to other devices too?
• Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.