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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29432 Views

40 replies

9 likes

  • 29432 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94136 Views

115 replies

12 likes

Other
  • 94136 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

958 Views

0 replies

0 likes

iOS
  • 958 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293448 Views

60 replies

15 likes

  • 293448 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123549 Views

19 replies

38 likes

  • 123549 Views
  • 19 replies
  • 38 likes

Superuser Contribution Live Events Not Loading

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15.6 My Question or IssueWhen I attempt to see concerts via Live Events, the feature fails to load. This is happening on my iPhone app, Windows desktop app and also in the browser. I first e...

Newbie

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15.6   My Question or Issue When I attempt to see concerts via Live Events, the feature fails to load. This is happen...

Lyubka

Moderator

2623 Views

5 replies

2 likes

  • 2623 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution App keeps opening a playlist link on safari when launched

Plan PremiumCountry. U.K.Device IPhone 11 ProOperating System iOS My Question or Issuesince yesteday when I tried to open a playlist someone shared on Instagram stories (it never opened in my app from safari but crashed) the app constantly opens a Sp...

Visitor

Plan Premium Country. U.K. Device IPhone 11 Pro Operating System iOS   My Question or Issue since yesteday when I tried to open a playlist someone shared on Instagram stories (it neve...

MaestroTyee

Newbie

27696 Views

15 replies

1 likes

  • 27696 Views
  • 15 replies
  • 1 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

Visitor

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...

AlejaR

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speakers not grouping anymore

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The speaker grouping disappeared and I cannot group them ...

Visitor

I have 4 sonos speakers for years - two old "Sonos1" speakers and two new ones. I had two of the speakers grouped together and until yesterday I could select that grouping without any problem. The sp...

AlejaR

Moderator

1759 Views

1 replies

0 likes

  • 1759 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrong Song Playing when clicking next song in Library/Playlists

PlanPremiumCountryCanadaDevice(iPhone 8, Dell Laptop)Operating System(iOS 13.1.1, Windows 10) My Question or IssueHi there. Everytime I try to play a song in my library by clicking the arrow for the next song in the playlist, I keep getting random in...

Casual Listener

Plan Premium Country Canada Device (iPhone 8, Dell Laptop) Operating System (iOS 13.1.1,  Windows 10)   My Question or Issue Hi there. Everytime I try to play a song in my library...

KennyZeeZee

Visitor

18314 Views

9 replies

0 likes

  • 18314 Views
  • 9 replies
  • 0 likes

Superuser Contribution Crackling/bad quality when playing wireless via bluetooth, not wired

PlanPremium DeviceIphone 7Operating SystemiOS 12 My Question or Issue I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when I listen to my music there is this crackling/bad sound quality present when the bass hits....

Newbie

  Plan Premium  Device Iphone 7 Operating System iOS 12   My Question or Issue  I got my Beats Studio 3's last week. Was hyped to workout without a cable again, but when ...

lolgocryaboutit

Visitor

11923 Views

5 replies

0 likes

  • 11923 Views
  • 5 replies
  • 0 likes

Hello

I have a new iPhone and when I download my Spotify app I can’t downloads songs

Visitor

I have a new iPhone and when I download my Spotify app I can’t downloads songs 

MateusM

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!! can't see artist's info on the IPhone app

Hi guys, When I click on the artist's info link (usually placed at the bottom of each artist's page), I am directed to a black page (i.e., black screen) instead of seeing the full info about the artist.This is happening with all artists, while it use...

Regular

Hi guys,   When I click on the artist's info link (usually placed at the bottom of each artist's page), I am directed to a black page (i.e., black screen) instead of seeing the full info about...

Keef_

Regular

1837 Views

11 replies

0 likes

  • 1837 Views
  • 11 replies
  • 0 likes

Superuser Contribution Earbud gesture bug while changing playback speed

PlanPremiumCountryGermanyDeviceiPhone 12Operating SystemiOS 16.1.2App Version8.7.94.551 My Question or IssueMy earbuds have gesture control. A single tap pauses and plays the current title. When I change the playback speed to any other than 1x this g...

Regular

Plan Premium Country Germany Device iPhone 12 Operating System iOS 16.1.2 App Version 8.7.94.551   My Question or Issue My earbuds have gesture control. A single tap pauses and plays...

Eni

Moderator

914 Views

3 replies

0 likes

  • 914 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Title Disappearing

PlanPremiumCountryCanadaDeviceiPhone Xs My Question or IssueFor the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "Your Library" tab of the Spotify app. For example, I create monthly playlis...

Casual Listener

Plan Premium Country Canada Device iPhone Xs   My Question or Issue For the past few months, whenever I have created a new playlist, the playlist title is sometimes missing from the "You...

Chrismix1

Visitor

15107 Views

12 replies

0 likes

iOS
Playlist Titles
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  • 12 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Adding albums to playlists

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do

Visitor

I find it quite annoying that in order to add an album to a playlist you have to individually do it instead of being able to add all the songs at once like you used to be able to do 

Eni

Moderator

523 Views

1 replies

0 likes

iOS
Playlists
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filters not displaying for songs

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

Visitor

My filters have disappeared from playlists. I have completed the steps to clear the cache and uninstall but the issue is still persisting

kaworu_bloodpaw

Roadie

555 Views

2 replies

1 likes

  • 555 Views
  • 2 replies
  • 1 likes

Superuser Contribution Entire listening session clearing suddenly

PlanPremiumDeviceiPhone 12Operating SystemiOS 12 My Question or IssueI have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling through the Next From: Liked Songs list during my listening session and ...

Casual Listener

Plan Premium Device iPhone 12 Operating System iOS 12   My Question or Issue I have been using Spotify for years, and a strange problem has just started happening. I'm used to scrolling ...

Lyubka

Moderator

543 Views

1 replies

0 likes

Other
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads not visible on Apple Watch SE

PlanPremiumCountryUSA DeviceApple Watch SE My Question or IssueI just bought a new apple watch SE the other day. The watch and my phone are completely up to date and so is the spotify app. For some reason, on my watch, the app does not show "Downlaod...

Newbie

Plan Premium Country USA   Device Apple Watch SE   My Question or Issue I just bought a new apple watch SE the other day. The watch and my phone are completely up to date and so is...

Jules_brown92

Visitor

10697 Views

3 replies

0 likes

  • 10697 Views
  • 3 replies
  • 0 likes

Superuser Contribution Share friend blend links are web player instead of open.spotify for mobile

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

Visitor

Ie. in iMessage blend links don't show album cover or the play button but songs outside the blend playlist do

Eni

Moderator

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

New AirPods Pro do not connect to call while listening to spotify

PlanPremiumCountryGermanyDeviceIphoneMy Question or IssueWhen I receive and accept a call while listening to music on Spotify with the new AirPods Pro, the music stops but the AirPods do not connect to the call or only do so on one side and the perso...

Visitor

Plan Premium Country Germany Device Iphone My Question or Issue When I receive and accept a call while listening to music on Spotify with the new AirPods Pro, the music stops but the AirPods d...

ToolboxT

Roadie

1611 Views

1 replies

0 likes

  • 1611 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution radio option on ios

hey . i just bought today the iphone 14 pro max , and decided to try spotify.for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and i cant find it on my phone

Casual Listener

hey . i just bought today the iphone 14 pro max , and decided to try spotify. for some wierd reason , i cant find the "radion button" whenever i click the 3 dots... this option works on my PC and ...

Eni

Moderator

736 Views

2 replies

0 likes

  • 736 Views
  • 2 replies
  • 0 likes

Assinatura gratuita

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

Visitor

Paguei mas ainda passa propaganda e fala que assinatura gratuita. Paguei 19,90

Bittencourt

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution When using Connect I can't turn on/off Canvas

DeviceiPhone XrOperating SystemiOS 16.2 My Question or IssueWhen playing over Spotify Connect I want to be able to turn on and off Canvas, but since it's within the Playback settings which are completely inaccessible when using Connect I can't. I und...

Music Fan

Device iPhone Xr Operating System iOS 16.2   My Question or Issue When playing over Spotify Connect I want to be able to turn on and off Canvas, but since it's within the Playback settings...

Dian

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes