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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226186 Views

53 replies

13 likes

  • 226186 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

151570 Views

506 replies

108 likes

  • 151570 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106197 Views

19 replies

38 likes

  • 106197 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution ‘and more’ not available on playlists

PlanFree/PremiumCountryU.KDevice(iPhone SE 2020)Operating System(iOS 16.1)I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not working. This issue started recently, I have tried deleting the app ...

Casual Listener

Plan Free/Premium Country U.K Device (iPhone SE 2020) Operating System (iOS 16.1) I can no longer view the list of songs in a playlist that isn’t my own because the ‘and more’ button is not w...

AlejaR

Moderator

1100 Views

3 replies

0 likes

iOS
  • 1100 Views
  • 3 replies
  • 0 likes

Superuser Contribution AppleTV songs stop and it backs out of playlist

Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine). When I play it, then enable shuffle, and within 30 seconds, the song stops and it backs out to the main menu...

Visitor

Not sure if this is a known issue, but I've got a playlist (nothing fancy, songs searched/added, works on mac, phone, Tesla, etc. just fine).   When I play it, then enable shuffle, and within ...

AlejaR

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening History does NOT show streamings from Spotify Connect speakers(like Sonos)

PlanPremiumCountryCanadaDeviceiPhone SE 2020Operating SystemiOS 16.1.1 My Question or IssueListening history does not show streamings from speakers

Newbie

Plan Premium Country Canada Device iPhone SE 2020 Operating System iOS 16.1.1   My Question or Issue Listening history does not show streamings from speakers

Kiril

Moderator

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution iOS 16 Beta / Spotify Connect: Volume keeps lowering

PlanPremiumCountrySwedenDeviceiPhone 12 ProOperating SystemiOS 16 Public Beta 3 My IssueWhile I understand that this might be caused by the iOS 16 Public Beta, and may be addressed in future app update: every time I connect to Spotify Connect on my Y...

Casual Listener

Plan Premium Country Sweden Device iPhone 12 Pro Operating System iOS 16 Public Beta 3   My Issue While I understand that this might be caused by the iOS 16 Public Beta, and may be add...

biuroimagazyn

Music Fan

7412 Views

44 replies

8 likes

  • 7412 Views
  • 44 replies
  • 8 likes

Solved!!Superuser Contribution The queue button has gone from the now playing screen.

When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist are different but apparently my app wasn’t updated. ...

Casual Listener

When I start playing my playlists that I made the now playing button has vanished. Can’t find it anywhere in the now playing screen. Also noticed that the way to songs are displayed in the playlist a...

AlejaR

Moderator

501 Views

4 replies

0 likes

  • 501 Views
  • 4 replies
  • 0 likes

Can't start playback

PlanPremiumCountry DeviceiPad ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) I can't start playback because a notification is blocking the play button in the Spotify app. Please see attached screenshot.

Casual Listener

  Plan Premium Country   Device iPad Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I can't start playback because a notification is blocking the play bu...

Amay

Spotify Star

452 Views

1 replies

0 likes

Playback popup notification problem
  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i choose BT devices to connect to it shows me someone is listening

I clicked on the "current device" section (iOS), already connected to my headphones, but it showed me under a different connectable device that someone is listening. Are they listening to my audio or is it just showing me that device is being used by...

Visitor

I clicked on the "current device" section (iOS), already connected to my headphones, but it showed me under a different connectable device that someone is listening. Are they listening to my audio or...

AlejaR

Moderator

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Discover Weekly missing

I can no longer find Discover Weekly in my iPhone APP. I have an iPhone 13 running iOS 16.1.1 and the latest Spotify update. It used to be on my home page I think or in My mixes, I'm not sure. But now it's nowhere. I can still find it on the Spotify ...

Visitor

I can no longer find Discover Weekly in my iPhone APP. I have an iPhone 13 running iOS 16.1.1 and the latest Spotify update. It used to be on my home page I think or in My mixes, I'm not sure. But no...

MateusM

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution My lyrics sharing button is not showing apparently. I am on student plan.

Lyrics share button is not showing up. I tried reinstalling the app and clearing the catch. I tried basically everything. I am on student plan right now. Is there any way to fix this

Visitor

Lyrics share button is not showing up. I tried reinstalling the app and clearing the catch. I tried basically everything. I am on student plan right now. Is there any way to fix this

Eni

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Apple Watch app not showing music

Student Premium, USAiPhone 7/Apple Watch Series 3iOS 12.1.4/watchOS 5.0.1 I recently got a replacement iPhone 7 and loaded a backup of my old device onto it. When I played music on my old iPhone (also a 7), the watch app would automatically open and ...

Casual Listener

Student Premium, USA iPhone 7/Apple Watch Series 3 iOS 12.1.4/watchOS 5.0.1   I recently got a replacement iPhone 7 and loaded a backup of my old device onto it. When I played music on my ol...

Alfie3

Visitor

81960 Views

24 replies

1 likes

  • 81960 Views
  • 24 replies
  • 1 likes

Superuser Contribution Syncing issue between windows and iphone

PlanPremiumCountryAustraliaDeviceiphone 8+Operating SystemiOS 13, Windows 10 My Question or IssueI'm unable to get local files songs to sync or download on my iphone. I've reinstalled both apps on windows and iphone twice, reset both devices, have bo...

Newbie

Plan Premium Country Australia Device iphone 8+ Operating System iOS 13, Windows 10   My Question or Issue I'm unable to get local files songs to sync or download on my iphone. I've re...

altecice

Newbie

14826 Views

10 replies

1 likes

Local files for Spotify Mobile
Local files not downloading
Sync issue
  • 14826 Views
  • 10 replies
  • 1 likes

Superuser Contribution BUG IOS: Repeat ad nauseam 8.7.78.426

Plan: PremiumCountry: USA Device: iPhone 13Operating System: IOS 15.6.1 My Question or Issue: The repeat button is gone. Now podcasts keep repeating ad nauseam after they finished. instead of just ending. Since there is no repeat button, there is no ...

Regular

Plan: Premium Country: USA   Device: iPhone 13 Operating System: IOS 15.6.1   My Question or Issue:  The repeat button is gone. Now podcasts keep repeating ad nauseam after...

Eni

Moderator

1065 Views

9 replies

0 likes

8.7.78.426
bug
iOS
  • 1065 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect works from my iPhone even when I switch WLAN

Hi.I have two separate WLANs at home. In one I have my Denon Home 150 with an iPad. In the other my iPhone. I can play music on the Denon over Spotify Connect from both. This is also the case when I'm in another building with yet another WLAN. Apple ...

Casual Listener

Hi. I have two separate WLANs at home. In one I have my Denon Home 150 with an iPad. In the other my iPhone. I can play music on the Denon over Spotify Connect from both. This is also the case when ...

Millersoft

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast category not showing

All of my podcasts are normal and work fine except for the Health and Fitness category. Whenever I click that it opens that category page but it just shows the category heading and nothing else. Blank screen. All the other categories work and search ...

Visitor

All of my podcasts are normal and work fine except for the Health and Fitness category. Whenever I click that it opens that category page but it just shows the category heading and nothing else. Blan...

Kiril

Moderator

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify app for iOS constantly crashes?

Whenever I listen to music for a while, eventually the app starts to crash. My song will pause and I'll be unable to unpause it. It'll shuffle through a couple songs, say it's playing but there will be no audio. Then the app will close. Even when it ...

Visitor

Whenever I listen to music for a while, eventually the app starts to crash. My song will pause and I'll be unable to unpause it. It'll shuffle through a couple songs, say it's playing but there will ...

MihailY

Moderator

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download not working

I am having a reoccurring issue with Spotify after I log out of all devices I am still unable to Download songs to my device offline please fix this reoccurring problem

Visitor

I am having a reoccurring issue with Spotify after I log out of all devices I am still unable to Download songs to my device offline please fix this reoccurring problem

Dian

Spotify Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Having problems

So I have Spotify premium and I have songs downloaded.. usually if you don’t have internet around you can listen the music that’s downloaded, but it’s been two days where I try to put music with no internet and it doesn’t work.. it seems like I need ...

Visitor

So I have  Spotify premium and I have songs downloaded.. usually if you don’t have internet around you can listen the music that’s downloaded, but it’s been two days where I try to put music wit...

Eni

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums/Playlists on repeat not starting at beginning

Premium, US, iPhone 13, iOS 16 Whenever a playlist or album is set to repeat it doesn’t start over from the beginning - it goes to somewhere in the middle (at the same place each time) and then continues in order from there. Turning shuffle/repeat on...

Visitor

Premium, US, iPhone 13, iOS 16   Whenever a playlist or album is set to repeat it doesn’t start over from the beginning - it goes to somewhere in the middle (at the same place each time) and t...

Lyubka

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eu tô com o dinheiro na conta e o Spotify não pega tem outra forma de paga?

O Spotify tentou debitar o valor do pagamento mas não era o suficiente pra pagar a assinatura aí eu adicionei o dinheiro suficiente aí o Spotify não debitou ainda

Visitor

O Spotify tentou debitar o valor do pagamento mas não era o suficiente pra pagar a assinatura aí eu adicionei o dinheiro suficiente aí o Spotify não debitou ainda

Vasil

Moderator

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes