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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36427 Views

40 replies

10 likes

  • 36427 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101681 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1266 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298526 Views

61 replies

16 likes

  • 298526 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125571 Views

19 replies

38 likes

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Superuser Contribution The manual for canceling the dislike button is strange.

I read a document about how to cancel a dislike button for a song. However, I don't understand the method described in the manual. Why do they say to turn off the hide unplayable track in the playback and then press the dislike button again?

Visitor

I read a document about how to cancel a dislike button for a song. However, I don't understand the method described in the manual. Why do they say to turn off the hide unplayable track in the playbac...

Joan

Moderator

471 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Radio queue doesn't match radio playlist

PlanPremiumCountryUnited StatesDeviceiPhone XROperating SystemiOS 14 My Question or IssueWhen I play a song on a radio station, for some reason it generates a queue that doesn't match what it shows on the radio playlist screen. It doesn't do this for...

Newbie

Plan Premium Country United States Device iPhone XR Operating System iOS 14   My Question or Issue When I play a song on a radio station, for some reason it generates a queue that does...

Oizo123

Regular

2545 Views

7 replies

2 likes

  • 2545 Views
  • 7 replies
  • 2 likes

Superuser Contribution Spotify på apple watch

Kan inte spela Spotify på Apple watch 8 med e-sim utan telefon. Apple music och radio fungerar på apple watch utan telefon. Har premium family. Det var tänkt ut och springa och lyssna på Spotify utan telefon.

Visitor

Kan inte spela Spotify på Apple watch 8 med e-sim utan telefon. Apple music och radio fungerar på apple watch utan telefon. Har premium family. Det var tänkt ut och springa och lyssna på Spotify utan...

Joan

Moderator

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution when joining a family subscription, an error occurs that the address is inc

Hello. when joining a family subscription, an error occurs that the address is incorrect, although the address is actually correct, it also does not allow you to buy a family subscription

Visitor

Hello. when joining a family subscription, an error occurs that the address is incorrect, although the address is actually correct, it also does not allow you to buy a family subscription

Dian

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing music from playlist and only the ones suggested

Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?

Visitor

Have Spotify for many years and never a problem and literally since January this year Spotify stopped playing the musics from my playlist or plays one or 2 and then only the suggested musics! Why?

Joan

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Music stops or skips like a CD when I open a new app

PlanFreeCountryThe United States of AmericaDeviceiPhone 7Operating SystemiOS 13.3 My Question or IssueI have no issue playing music on Spotify at all except for when I try to open a new app on my phone while music is playing. For example, if I get a ...

Visitor

Plan Free Country The United States of America Device iPhone 7 Operating System iOS 13.3   My Question or Issue I have no issue playing music on Spotify at all except for when I try to...

pointingfinger

Newbie

1756 Views

2 replies

0 likes

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  • 2 replies
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Downloaded but slow to load

Plan: PremiumCountry: Canada Device: iPhoneX My Question or IssueI basically only listen to music that i've downloaded. My work wifi blocks a lot of connections, including to Spotify. If my phone is connected to wifi, the albums page takes minutes to...

Casual Listener

Plan: Premium Country: Canada   Device: iPhoneX   My Question or Issue I basically only listen to music that i've downloaded.  My work wifi blocks a lot of connections, incl...

Billy-J

Spotify Star

3000 Views

7 replies

0 likes

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spotify is offline

Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it is not. Although all other apps work fine. I tried t...

Visitor

Hello, suddenly spotify stopped working on cellular. Just like that. Once it was alright, suddenly it was not. And I havent changed any settings on my phone. On Wi-Fi it all working. On cellular it i...

kaworu_bloodpaw

Roadie

372 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Jocko Podcast won’t play

My Question or IssueHello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play except for jocko. I use an iPhone 13 Pro with updated iOS. Have ...

Newbie

  My Question or Issue Hello , I listen to the jocko podcasts daily and this morning I went to play it and it will not load any audio. Every other podcast on the app seems to load and play exc...

Lyubka

Moderator

654 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

When liked songs is enhanced you cant queue the new songs

PlanPremiumCountryNorway DeviceiPhone 13 pro, iOs 16.1.1 (but been like this for a while)My Question or IssueAfter «liked songs» has been enhanced, I can no longer just swipe to queue songs. If I just want to queue one of the enhanced songs I need to...

Newbie

Plan Premium Country Norway   Device iPhone 13 pro, iOs 16.1.1 (but been like this for a while) My Question or Issue After «liked songs» has been enhanced, I can no longer just swipe to ...

MateusM

Spotify Star

683 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution [iPhone] Hide button not working

Hi I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song ends, they propose you similar songs and the songs they propose is e...

Newbie

Hi    I can't hide songs that i dont want to listen on spotify, when i click on the button, it's like nothing happened. For example when i'm listening an artist album and the last song en...

OscarDC

Moderator

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
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Songs randomly freezing

Plan: PremiumCountry: USA Device: iPhone 12 My Question or IssueRandomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occurs on wifi and data. It occurs in downloaded songs and not downloaded songs. The pa...

Casual Listener

Plan: Premium Country: USA    Device: iPhone 12   My Question or Issue Randomly when I am listening to songs with my Bluetooth headphones, it will just stop randomly. It occ...

kaworu_bloodpaw

Roadie

758 Views

1 replies

0 likes

Freezing
Songs freezing app
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Superuser Contribution Spotify keeps opening and closing Google Maps while driving

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navigation to the background. Whenever, I switch it bac...

Visitor

For a while now, Spotify has been doing something kind of dangerous. While I drive and am actively navigating via Google Maps, my Spotify app will take over my IOS screen and send my Google Maps navi...

Lyubka

Moderator

1814 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution local files not appearing on iphone

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i can find, uninstall and reinstall, turning on wifi...

Casual Listener

ive been trying to get my local files from my pc to connect to my iphone. i have done this before with relative ease, but now it is is fighting me tooth and nail for no reason. ive tried everything i...

Dian

Spotify Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify (iOS) is not giving me the option to download songs individually

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reinstalled the app … I’ve made sure I have the premium ...

Visitor

I have a premium Spotify account and have had it for a while . I’ve always been able to download audio I like. Now whenever I want to download I can’t find the option to do so. I’ve deleted and reins...

AlejaR

Moderator

3062 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Live Events Not Loading

PlanPremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 15.6 My Question or IssueWhen I attempt to see concerts via Live Events, the feature fails to load. This is happening on my iPhone app, Windows desktop app and also in the browser. I first e...

Newbie

Plan Premium Country USA Device iPhone 13 Pro Operating System iOS 15.6   My Question or Issue When I attempt to see concerts via Live Events, the feature fails to load. This is happen...

Lyubka

Moderator

2768 Views

5 replies

2 likes

  • 2768 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution App keeps opening a playlist link on safari when launched

Plan PremiumCountry. U.K.Device IPhone 11 ProOperating System iOS My Question or Issuesince yesteday when I tried to open a playlist someone shared on Instagram stories (it never opened in my app from safari but crashed) the app constantly opens a Sp...

Visitor

Plan Premium Country. U.K. Device IPhone 11 Pro Operating System iOS   My Question or Issue since yesteday when I tried to open a playlist someone shared on Instagram stories (it neve...

MaestroTyee

Newbie

27943 Views

15 replies

1 likes

  • 27943 Views
  • 15 replies
  • 1 likes

Superuser Contribution Downloaded music dont work in offline mode

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working. It might happen when I changed subscription from ...

Visitor

Hi, from a few days i have problem with downloaded music while the app is on offline mode. I did a clean reinstall with FAQ tutorial, logout on every device on spotify web and still it is not working...

AlejaR

Moderator

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes