Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241645 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124427 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451211 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307556 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb cable) The car stereo display shows the song curre...
Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb...
Newbie
2872 Views
3 replies
2 likes
PlanPremium DeviceiPhone 14 proOperating SystemiOS 16.3 My Question or IssueWhen I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correctly) under "Home" that I am offline.The problem is that under "Recently Played",...
Plan Premium Device iPhone 14 pro Operating System iOS 16.3 My Question or Issue When I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correct...
Casual Listener
2226 Views
3 replies
0 likes
I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not todayI didn’t use the account since then, until i log in today and see thisplease respond in this email if you can391B25DE-4BCF-4A28-AF0B-B978F9...
I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not today I didn’t use the account since then, until i log in today and see this please respond...
Casual Listener
908 Views
4 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12 My Question or IssueOver the last few months, I have had a consistent issue with my queue not loading the last song that is added to the queue. It makes editing the queue very difficult an...
Plan Premium Country Canada Device iPhone XR Operating System iOS 12 My Question or Issue Over the last few months, I have had a consistent issue with my queue not loading th...
Visitor
3193 Views
6 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
622 Views
2 replies
0 likes
No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off doesn’t show up. I deleted and reinstalled it, i sig...
No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off d...
Newbie
2183 Views
5 replies
1 likes
PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueThe “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” button or more options. There is no way to swipe the blue spotify is offline messag...
Plan Premium Country Device iPhone 11 Operating System iOS 16 My Question or Issue The “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” bu...
Moderator
499 Views
1 replies
0 likes
My playlist has abt 18 artists from 20+ playlists and the only music I have been able to access for the past 4 days is suggested songs. I’ve updated my app and phone and turned off auto play but nothing works. Please help!!
My playlist has abt 18 artists from 20+ playlists and the only music I have been able to access for the past 4 days is suggested songs. I’ve updated my app and phone and turned off auto play but noth...
Moderator
441 Views
1 replies
0 likes
With the duo plan when I open the app I get a 2 second logging in screen that immediately pops up and disappears. It is clunky and has only started when me and my partner switched from individual to duo plans. No fix yet and ongoing for several weeks...
With the duo plan when I open the app I get a 2 second logging in screen that immediately pops up and disappears. It is clunky and has only started when me and my partner switched from individual to ...
Moderator
397 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone 13Operating SystemIOS 15.4.1 My Question or IssueSpotify doesn`t download in background. App must be opened, and with unblocked screen to download music Steps to reproduceOpen Spotify Create PlaylistClick downloadBlo...
Plan Premium Country USA Device Iphone 13 Operating System IOS 15.4.1 My Question or Issue Spotify doesn`t download in background. App must be opened, and with unblocked screen to do...
Visitor
2810 Views
3 replies
0 likes
PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12.3.1Spotify VersionSpotify 8.5.14 My Question or IssueIt used to be the case that I could look at a big list of all my downloaded podcast episodes, and easily delete en mass the ones I've alrea...
Plan Premium Country UK Device iPhone 7 Operating System iOS 12.3.1 Spotify Version Spotify 8.5.14 My Question or Issue It used to be the case that I could look at ...
Visitor
6296 Views
3 replies
10 likes
PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 16) My Question or IssueIf I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start playing. I can listen to every other just but not to this song. It’s also not s...
Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 16) My Question or Issue If I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start pla...
Spotify Star
2592 Views
15 replies
0 likes
Hello,I had an issue I reported here in the forums late last year. Unfortunately the thread was hijacked by another user reporting a similar (but not identical) issue so I was unable to resolve the problem back then. However, I've recently almost com...
Hello, I had an issue I reported here in the forums late last year. Unfortunately the thread was hijacked by another user reporting a similar (but not identical) issue so I was unable to resolve t...
Regular
774 Views
4 replies
0 likes
I created a playlist with specific music for me to workout to, and Spotify keeps adding additional songs to it as part of the playlist. It's annoying and I want to find a way to turn it off but have been unsuccessful thus far. How do I turn this off?
I created a playlist with specific music for me to workout to, and Spotify keeps adding additional songs to it as part of the playlist. It's annoying and I want to find a way to turn it off but have ...
Roadie
920 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easierPlanFreeCountryus DeviceIpod touch 5th genOperating SystemIOS 9.3.5 I had bought a ipod touch 5 gen for fun.It was working good until one day(Today)I couldn't chose th...
None of the below information is required. However, the more you provide the easier Plan Free Country us Device Ipod touch 5th gen Operating System IOS 9.3.5 I had bought a i...
Moderator
459 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 10Operating SystemWindows 10 My Question or IssueFor the last few days I’ve notice a significant decrease in the volume that Spotify plays at on my Google Home mini. The same thing is happening on all 3 of my mini...
Plan Premium Country Canada Device iPhone 10 Operating System Windows 10 My Question or Issue For the last few days I’ve notice a significant decrease in the volume that Spotify play...
Moderator
1416 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 13.7 My Question or IssueHave looked (endlessly, lol) but haven't found this exact problem: the customized order of my playlists USED to appear in Carplay as it does on the Desk app but ...
Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.7 My Question or Issue Have looked (endlessly, lol) but haven't found this exact problem: the customized ord...
Visitor
5996 Views
8 replies
3 likes
My iPhone app keeps crashing, I'm on iOS 16.3 and tried everything to fix it. Below is a list of things I've tried:- Clean delete + restart + reinstall - Reset iPhone settings - Try with WiFi and cellular - Logout on all devices Nothing works. I can ...
My iPhone app keeps crashing, I'm on iOS 16.3 and tried everything to fix it. Below is a list of things I've tried: - Clean delete + restart + reinstall - Reset iPhone settings - Try with WiFi...
Moderator
1183 Views
3 replies
1 likes
PlanPremiumCountryUKDevice(iPhone 14 Pro)Operating System(iOS 16.2) My Question or IssueWhen the user is presented with the new UI for Car Mode, content at the top of the ViewController appears to be constrained to the superview rather than the safe ...
Plan Premium Country UK Device (iPhone 14 Pro) Operating System (iOS 16.2) My Question or Issue When the user is presented with the new UI for Car Mode, content at the top of the Vie...
Moderator
700 Views
1 replies
1 likes
If I log out, it shows up, but the lyrics don’t. And if I close the app it goes back to not having the like button
If I log out, it shows up, but the lyrics don’t. And if I close the app it goes back to not having the like button
Roadie
542 Views
1 replies
0 likes
