Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245987 Views

27 replies

5 likes

  • 245987 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

130896 Views

119 replies

13 likes

Other
  • 130896 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3279 Views

0 replies

0 likes

iOS
  • 3279 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309695 Views

62 replies

16 likes

  • 309695 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133434 Views

19 replies

38 likes

  • 133434 Views
  • 19 replies
  • 38 likes

Superuser Contribution Deseo saber que cuenta pago con mi tarjeta?

Realice varias cuentas y las pagaba con mi tarjeta, cancele todas porque quiero hacer dúo con mi esposo pero me realizó un pago de una cuenta que no sé cuál sea me aparece ese nombre al pago, como sé que cuenta es?

Visitor

Realice varias cuentas y las pagaba con mi tarjeta, cancele todas porque quiero hacer dúo con mi esposo pero me realizó un pago de una cuenta que no sé cuál sea  <snip - moderator edit>&...

Eni

Moderator

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing on all speakers including receiver

Spotify version8.8.4.551PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16.1.2 My Question or IssueI want to play Spotify on ALL my connected speakers. I have two Alexa speakers, a couple of Chromecasts and a Denon Receiver - all of which...

Roadie

Spotify version 8.8.4.551 Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16.1.2   My Question or Issue I want to play Spotify on ALL my connected speakers. &nbsp...

Alex

Spotify Legend

3881 Views

3 replies

0 likes

  • 3881 Views
  • 3 replies
  • 0 likes

quero trocar meu email. pois nao tenho mais acesso á ele

não tenho acesso ao email cadastrado, quero mudar, porém não ne lembro da senha cadastrada.

Visitor

não tenho acesso ao email cadastrado, quero mudar, porém não ne lembro da senha cadastrada.

Bittencourt

Spotify Star

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding random songs to my playlist

I have autoplay turned off, that’s why I am posting— every help forum post seems to be from a few years ago, suggesting to turn autoplay off, or explaining the “enhance playlist” feature which I do not have enabled, or if I do, I’m not sure how to tu...

Casual Listener

I have autoplay turned off, that’s why I am posting— every help forum post seems to be from a few years ago, suggesting to turn autoplay off, or explaining the “enhance playlist” feature which I do n...

1usernameisenough

Casual Listener

851 Views

3 replies

0 likes

  • 851 Views
  • 3 replies
  • 0 likes

Solved!! Grey hearts for unliked songs

PlanFreeCountry DeviceiPhone 13Operating SystemiOS 16.3 My Question or Issue Hi I uninstalled and installed Spotify again and I noticed that all the unliked songs have grey hearts instead of empty ones. When I unlike a song, the green heart turns emp...

Casual Listener

Plan Free Country   Device iPhone 13 Operating System iOS 16.3   My Question or Issue   Hi I uninstalled and installed Spotify again and I noticed that all the unliked song...

Newbee

Casual Listener

893 Views

3 replies

0 likes

  • 893 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music Stops Playing

PremiumUSAiPhone 8iOS 11.4 Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a network issue because of being in offline mode. I’ve tried lowerin...

Casual Listener

Premium USA iPhone 8 iOS 11.4   Spotify keeps pausing randomly. It can be several times in a song or sometimes not at all. Even while in offline mode it still does it. I don’t think it’s a ...

Eni

Moderator

1006 Views

3 replies

1 likes

  • 1006 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlists not being displayed in the sidebar

I just downloaded Spotify on a new iPad Air, and none of my playlists are showing up in the sidebar like they do in the mobile and laptop version. Is this just part of the iPad interface? I enjoy that feature so I don’t have to scroll through all my ...

Visitor

I just downloaded Spotify on a new iPad Air, and none of my playlists are showing up in the sidebar like they do in the mobile and laptop version. Is this just part of the iPad interface? I enjoy tha...

evilZardoz

Casual Listener

2452 Views

3 replies

2 likes

  • 2452 Views
  • 3 replies
  • 2 likes

Superuser Contribution When will we be able to list all the songs from an artifact on an iPhone?

Plan Premium Device iPhoneYou can’t list all the songs from an artist. 
I see posts about this from 8 years ago and the response is basically “Not now, it’s on the to do list”
. This is infuriating. It’s basic. Even the top 20 would be an improvement...

Visitor

Plan Premium Device iPhone You can’t list all the songs from an artist. 
I see posts about this from 8 years ago and the response is basically “Not now, it’s on the to do list”
. This is infuriating...

AlejaR

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Live count for a new release not matching the weekly count

When i log in on my spotify for artists on iphone6s and check on the live count on the first screen it says i have total 700 plays for my latest release, however now that the week is almost over it still says around 200 total when i check on my overa...

Newbie

When i log in on my spotify for artists on iphone6s and check on the live count on the first screen it says i have total 700 plays for my latest release, however now that the week is almost over it s...

AlejaR

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

I just

WANT HIFI NOW 

Casual Listener

WANT HIFI NOW 

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

[iOS][Other] Bring back the Artist/Song name location on the Now Playing screen

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways people can quickly navigate to the artist’s page or...

Music Fan

The new UI for the Now Playing screen makes it impossible to navigate with one hand. The artist and song name should be located back at the lower portion of the UI because these are the primary ways ...

1260 Views

0 replies

2 likes

iOS
Other
  • 1260 Views
  • 0 replies
  • 2 likes

Superuser Contribution Why is the Home of Spotify on Apple Carplay so bad and totally not usable

I'm using the latest IOS version of the spotify with Iphone 11 Pro Max. Everytime I connect to my car, spotify switches to Home and there isn't any single item related to me there. This is quite annoying. Why does it show totally meaningless things s...

Regular

I'm using the latest IOS version of the spotify with Iphone 11 Pro Max.    Everytime I connect to my car, spotify switches to Home and there isn't any single item related to me there. Thi...

-gp3_vseu8j1w

Casual Listener

2460 Views

4 replies

0 likes

  • 2460 Views
  • 4 replies
  • 0 likes

Why can’t I play this song?

https://open.spotify.com/track/20ElwUQqRxURFxU6Aci0X3?si=S7bA0D9bQDKsvS0nlcyI2w

Visitor

https://open.spotify.com/track/20ElwUQqRxURFxU6Aci0X3?si=S7bA0D9bQDKsvS0nlcyI2w

kaworu_bloodpaw

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping podcast quits out of Queue menu

Starting ~2 months ago, whenever I skip a podcast by swiping to the left from the queue menu in the app, the queue menu quits out as if I had pushed the down arrow in the top left. This makes it annoying to skip multiple podcasts consecutively as I h...

Casual Listener

Starting ~2 months ago, whenever I skip a podcast by swiping to the left from the queue menu in the app, the queue menu quits out as if I had pushed the down arrow in the top left. This makes it anno...

OscarDC

Moderator

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music has stopped playing in random

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually knows what I am talking about. It’s nothing to do wi...

Visitor

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually k...

OscarDC

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade skipping up to a minute

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already at the chorus.

Newbie

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already...

Eni

Moderator

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Chromecast with Google TV takes a long time

PlanPremiumCountryFinland DeviceiPhone 13 miniChromecast with Google TVOperating SystemiOS 16.2 My Question or IssueI've had a lot of connection issues after switching from Chromecast Ultra to Chromecast with Google TV (UHD). If Google TV's Spotify a...

Regular

Plan Premium Country Finland   Device iPhone 13 mini Chromecast with Google TV Operating System iOS 16.2   My Question or Issue I've had a lot of connection issues after switchi...

muurain

Regular

2166 Views

4 replies

0 likes

  • 2166 Views
  • 4 replies
  • 0 likes