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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 36462 Views
  • 15 replies
  • 36 likes
  • 36462 Views
  • 15 replies
  • 36 likes

Superuser Contribution THIS IS SERIOUS !

Please help man! Make the app normal ! I used to love this app but now I just hate this UI. All my playlists are now shuffled and I can’t select a random song from them. I can’t even scroll through the lyrics of a song playing. None of it was there i...

  • Visitor
  • Please help man! Make the app normal ! I used to love this app but now I just hate this UI. All my playlists are now shuffled and I can’t select a random song from them. I can’t even scroll through t...
  • Novy
  • Moderator
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch pauses my music when it is bumped

PlanPremiumCountryUSADeviceiPhone 8, Apple Watch series 5, Airpods My Question or IssueI started having this issue a few weeks ago where anytime I would touch or bump my watch, wearing it or not, while listening to Spotify, it would disconnect from m...

  • Regular
  •   Plan Premium Country USA Device iPhone 8, Apple Watch series 5, Airpods   My Question or Issue I started having this issue a few weeks ago where anytime I would touch or bump my ...
  • Pharoe
  • Visitor
  • 5113 Views
  • 24 replies
  • 6 likes
  • 5113 Views
  • 24 replies
  • 6 likes

Superuser Contribution Album Art not showing up properly under “your library”

Scrolling through “your library” more than half of my album covers only show a grey cd instead of the cover art. But when I tap into the albums they show up correctly. PlanDuo Device(iPhone 13)

  • Casual Listener
  • Scrolling through “your library” more than half of my album covers only show a grey cd instead of the cover art. But when I tap into the albums they show up correctly.   Plan Duo   Dev...
  • Dian
  • Spotify Legend
  • 3602 Views
  • 6 replies
  • 0 likes
  • 3602 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify keeps switching to Radio

Sometimes it randomly, in the middle of a song, skips a few songs and then switches from the previous playlist I've listened to, to radio instead. Is there a way to fix this?

  • Casual Listener
  • Sometimes it randomly, in the middle of a song, skips a few songs and then switches from the previous playlist I've listened to, to radio instead. Is there a way to fix this?
  • Jeremy
  • Spotify Legend
  • 416 Views
  • 1 replies
  • 1 likes
  • 416 Views
  • 1 replies
  • 1 likes

Superuser Contribution recently played

PlanPremiumDeviceiPhone 11Operating SystemiOS 15 My Question or Issuethere is 7 albums and playlists on my recently played section that have been staying there for months now, after them there is albums that i actually played recently. is there any w...

  • Casual Listener
  •   Plan Premium Device iPhone 11 Operating System iOS 15   My Question or Issue there is 7 albums and playlists on my recently played section that have been staying there for months...
  • Alex
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

playlist edit

I came up with an idea for playlists. First of all could you add the 3 dots to add playlists to que and stuff to your liked songs. Also, could you add a feature where if you press on the 3 dots of a playlist (also in your liked songs) there is an opt...

  • Visitor
  • I came up with an idea for playlists.   First of all could you add the 3 dots to add playlists to que and stuff to your liked songs.   Also, could you add a feature where if you press o...
  • 263 Views
  • 0 replies
  • 0 likes
  • blend playlist
    Blends
    Ideas
  • 263 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs aren’t playing offline

My downloaded songs won’t play offline. They show up under downloaded playlists. Each playlist and song has the green download button. Even on offline mode they won’t play. What’s the point in paying for premium and not being able to use this feature...

  • Visitor
  • My downloaded songs won’t play offline. They show up under downloaded playlists. Each playlist and song has the green download button. Even on offline mode they won’t play. What’s the point in paying...
  • Dian
  • Spotify Legend
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Solved!! Playlist covers change back

I have removed pictures I had saved as playlist covers, but the 4 album cover collage is not showing up on my iphone? can anyone help me with this?

  • Casual Listener
  • I have removed pictures I had saved as playlist covers, but the 4 album cover collage is not showing up on my iphone? can anyone help me with this?
  • felicia4
  • Visitor
  • 12176 Views
  • 4 replies
  • 0 likes
  • 12176 Views
  • 4 replies
  • 0 likes

Superuser Contribution Home page won’t load

When I minimise the song I’m playing to go to the Home Screen, I’m welcomed by a blank page. Only the good morning/evening message and the three buttons on the top right appear, my recently played and suggested play lists and albums, however, don’t. ...

  • Visitor
  • When I minimise the song I’m playing to go to the Home Screen, I’m welcomed by a blank page. Only the good morning/evening message and the three buttons on the top right appear, my recently played an...
  • Alex
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with the “new” option don’t play this song

PlanPremiumDevice(iPhone 8 Plus)Operating System(iOS 13) My Question or IssueI was listening a song as always, and I accidentally pushed the option “don’t play this song” and when I wanted to remove that option it doesn’t work, I push the opposite op...

  • Visitor
  • Plan Premium Device (iPhone 8 Plus) Operating System (iOS 13)   My Question or Issue I was listening a song as always, and I accidentally pushed the option “don’t play this song” and whe...
  • Alex
  • Spotify Legend
  • 750 Views
  • 3 replies
  • 0 likes
  • 750 Views
  • 3 replies
  • 0 likes

Autoplay will not work on any devices

Student PremiumUnited States iPhone 11, 2020 MacBook AirOperating SystemiOS 15.2.1 Around 2-3 days ago my Spotify has not been auto playing songs on current or new devices I log onto too. It will play one song all the way through and then just stop. ...

  • Regular
  •   Student Premium United States   iPhone 11, 2020 MacBook Air Operating System iOS 15.2.1   Around 2-3 days ago my Spotify has not been auto playing songs on current or new dev...
  • Avila8J
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • autoplay not working
    iOS 15.2.1
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution UI not optimized for iPhone 12 mini

PlanPremiumCountryUSADeviceiPhone 12 miniOperating SystemiOS 15.0 My Question or IssueAfter numerous updates to the Spotify iOS app, the screen UI is continuously shifted upwards for my iPhone 12 mini and it’s annoying to look at and have album/playl...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 mini Operating System iOS 15.0   My Question or Issue After numerous updates to the Spotify iOS app, the screen UI is continuously shifted upw...
  • Eni
  • Moderator
  • 673 Views
  • 3 replies
  • 0 likes
  • 673 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution iOS Spotify -> BMW F11 2013 metadata not syncing after first song

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS 15.1 My Question or Issue As the title says - metadata not syncing with my BMW F11 2013. The firmware update that I have on the vehicle's head unit is UPD05074 which is the latest...

  • Casual Listener
  • Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS 15.1   My Question or Issue   As the title says - metadata not syncing with my BMW F11 2013. The fir...
  • AndresM
  • Spotify
  • 874 Views
  • 4 replies
  • 0 likes
  • 874 Views
  • 4 replies
  • 0 likes

Spotify Skipping Songs in Ford Fiesta via USB

PlanFree & Premium IssueCountryUnited KingdomDeviceiPhone 6SOperating SystemiOS 12.2My Question or IssueWhen I try to use spotify in my 2014 Ford Fiesta via USB, it skips each song after it starts playing about 1 second in. This is such a fustrating ...

  • Newbie
  • Plan Free & Premium Issue Country United Kingdom Device iPhone 6S Operating System iOS 12.2 My Question or Issue When I try to use spotify in my 2014 Ford Fiesta via USB, it skips each s...
  • maltheskov
  • Newbie
  • 931 Views
  • 1 replies
  • 2 likes
  • 931 Views
  • 1 replies
  • 2 likes

Superuser Contribution I don’t see the song that I liked on my like songs playlist.How can I fix

I am on my iPhone. When I like/love a song it doesn’t show up on my like song playlist like it usually do. How can I fix this?

  • Visitor
  • I am on my iPhone. When I like/love a song it doesn’t show up on my like song playlist like it usually do. How can I fix this?
  • Kiril
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution iphone 3

Hi all, I've heard there's some way of downloading Spotify on Iphone 3, anyone any ideas? Tried searching on the Forum but found nothing Cheers, Brian

  • Casual Listener
  • Hi all,  I've heard there's some way of downloading Spotify on Iphone 3, anyone any ideas? Tried searching on the Forum but found nothing   Cheers,   Brian
  • Jeremy
  • Spotify Legend
  • 2146 Views
  • 7 replies
  • 0 likes
  • 2146 Views
  • 7 replies
  • 0 likes

Superuser Contribution Album won’t play.

PlanPremiumCountryU.S.DeviceiPhone 6Operating SystemiOS 10 My Question or IssueFor some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” album by logic. I have tried updating, restarting the app, and even deleting it ...

  • Visitor
  • Plan Premium Country U.S. Device iPhone 6 Operating System iOS 10   My Question or Issue For some reason I am not able to play any songs from the “Confessions of a Dangerous Mind” albu...
  • Yordan
  • Moderator
  • 872 Views
  • 4 replies
  • 0 likes
  • Issue playing songs
  • 872 Views
  • 4 replies
  • 0 likes

When does an app version become unsupported?

Ipad 6th GenerationIOS 14.8.1 Spotify version: 8.6.84Dec 1, 2021 Hello community put simply, I was just wondering when an actual Spotify version becomes unsupported on the App Store? Does the user get a notification informing them that XXX version wi...

  • Music Fan
  • Ipad 6th GenerationIOS 14.8.1 Spotify version: 8.6.84 Dec 1, 2021   Hello community put simply, I was just wondering when an actual Spotify version becomes unsupported on the App Store? ...
  • danielmcgee
  • Music Fan
  • 466 Views
  • 2 replies
  • 0 likes
  • 466 Views
  • 2 replies
  • 0 likes

I want to go to the bottom of the playlist quickly. How can I do?

PlanPremiumCountryTurkeyDevice(iPhone 7)Operating System(iOS 11.4 Developer beta 6) My Question or IssueHi, I have so much more music (near 700) in my playlist, I know how to top of the playlist (just tap the clock at the top of the screen). I want t...

  • Newbie
  • Plan Premium Country Turkey Device (iPhone 7) Operating System (iOS 11.4 Developer beta 6)   My Question or Issue Hi, I have so much more music (near 700) in my playlist, I know h...
  • Jordan_3901
  • Newbie
  • 7491 Views
  • 5 replies
  • 8 likes
  • 7491 Views
  • 5 replies
  • 8 likes