Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

251641 Views

27 replies

5 likes

  • 251641 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

136967 Views

119 replies

13 likes

Other
  • 136967 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3706 Views

0 replies

0 likes

iOS
  • 3706 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

311654 Views

62 replies

16 likes

  • 311654 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

135244 Views

19 replies

38 likes

  • 135244 Views
  • 19 replies
  • 38 likes

why is autoplay playing songs not similar to the music to the playlist?

ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.

Visitor

ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Superuser Contribution App won't even open. When I click on it, it just stays at the Home Screen.

I have re-downloaded the app many times and turned off my phone. I am on a family plan and the other members accounts are working just fine.

Visitor

I have re-downloaded the app many times and turned off my phone. I am on a family plan and the other members accounts are working just fine.

Dian

Spotify Legend

650 Views

3 replies

2 likes

  • 650 Views
  • 3 replies
  • 2 likes

Refusing to play any music by Leonard Cohen

My premium Spotify has suddenly stopped playing any music by Leonard Cohen, despite his whole catalogue being available on Spotify and appearing normally. Selecting one of his songs simply results in nothing happening. All other music plays as normal...

Visitor

My premium Spotify has suddenly stopped playing any music by Leonard Cohen, despite his whole catalogue being available on Spotify and appearing normally. Selecting one of his songs simply results in...

Songthrush

Roadie

976 Views

2 replies

0 likes

  • 976 Views
  • 2 replies
  • 0 likes

Solved!! Device (Denon) takes 25 secs to play (and skips last part of song)

Plan Premium, Country Austria, Device Denon, HW & Operating System allUntil yesterday Spotify had me jump with anger for at least two weeks by skipping the last part of almost any song when I played on the big Denon -- no matter where I streamed. (iP...

Casual Listener

Plan Premium, Country Austria, Device Denon, HW & Operating System all Until yesterday Spotify had me jump with anger for at least two weeks by skipping the last pa...

gue22

Casual Listener

1332 Views

1 replies

0 likes

  • 1332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch - Bluetooth headphones not showing up

Hi, I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc. However, the headphones don’t show up as an audio output in the Spotify app on my watch (and theref...

Casual Listener

Hi,   I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc.  However, the headphones don’t sh...

drckarcher

Casual Listener

1570 Views

2 replies

0 likes

  • 1570 Views
  • 2 replies
  • 0 likes

Solved!! why can’t i play certain songs

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it’s still in my recent search history, there’s also ...

Casual Listener

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it...

heisenburger3629

Casual Listener

1002 Views

4 replies

0 likes

  • 1002 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I share the link in messenger it says “Page not found”

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

Regular

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

iea

Regular

2615 Views

4 replies

0 likes

  • 2615 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sleep Timer with Spotify Connect gives weird message

When I try and set the sleep timer using Spotify Connect playing through an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer is running.”I attached a screen shot of the message. Phone...

Casual Listener

When I try and set the sleep timer using Spotify Connect playing through  an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer i...

elixir963

Newbie

13462 Views

16 replies

3 likes

  • 13462 Views
  • 16 replies
  • 3 likes

Solved!!Superuser Contribution My Library no longer displays songs only playlists, artists and albums

Plan - PremiumCountry - NZDevice - iPhone XRVersion 8.4.97.900 My Question or IssueWith the latest update, I no longer have the option to see songs in my library. It only displays playlists, artists and albums ( like in the screenshot attached ). Whi...

Casual Listener

Plan - Premium Country - NZ Device - iPhone XR Version 8.4.97.900   My Question or Issue With the latest update, I no longer have the option to see songs in my library. It o...

Alex

Spotify Legend

7965 Views

3 replies

0 likes

  • 7965 Views
  • 3 replies
  • 0 likes

feedback survey

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just a page that tells the user that they just took the...

Visitor

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just...

1505 Views

0 replies

0 likes

  • 1505 Views
  • 0 replies
  • 0 likes

Superuser Contribution Whenever I ask Siri to play something it plays always karaoke version

I am always using Siri on my iPhone while I drive, and I use the feature to ask for songs using Siri. But nearly 90% of the times it finds the song but it is always the karaoke version. Which is totally ridiculous because if you search for the same t...

Visitor

I am always using Siri on my iPhone while I drive, and I use the feature to ask for songs using Siri. But nearly 90% of the times it finds the song but it is always the karaoke version. Which is tota...

Eni

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps cutting out

PlanFreeCountryUSADeviceiPhone 8Operating System(iOS 14.2 hello, my music cuts out every time I attempt to start music. I will listen to a song, maybe get through a song or 2, but then eventually a song will play and it will cut out at the 15-30 seco...

Visitor

  Plan Free Country USA Device iPhone 8 Operating System (iOS 14.2   hello,   my music cuts out every time I attempt to start music. I will listen to a song, maybe get thr...

abres

Visitor

17068 Views

8 replies

5 likes

  • 17068 Views
  • 8 replies
  • 5 likes

Superuser Contribution Carplay nested playlists?

So this https://community.spotify.com/t5/Ongoing-Issues/Apple-Carplay-cannot-see-playlists-more-than-one-level-deep/idi-p/1839716 (from 2017) is still a problem in 2023. Spotify randomly plays music from ten playlists I have under a subfolder when I ...

Visitor

So this https://community.spotify.com/t5/Ongoing-Issues/Apple-Carplay-cannot-see-playlists-more-than-one-level-deep/idi-p/1839716 (from 2017) is still a problem in 2023. Spotify randomly plays music ...

AlejaR

Moderator

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music not saving place iPhone app

When I am listening to Spotify on my iPhone app, when I close the app and reopen, the app does not go back to where I was playing the album/playlist. Usually, the app doesn’t have the song showing to press play where I left off but other times it goe...

Regular

When I am listening to Spotify on my iPhone app, when I close the app and reopen, the app does not go back to where I was playing the album/playlist. Usually, the app doesn’t have the song showing to...

Eni

Moderator

1809 Views

10 replies

0 likes

  • 1809 Views
  • 10 replies
  • 0 likes

Spotify Connect max volume when a web page asks for MediaDevices access

I'm developing a feature for a web page where the users can record video and audio using the browser's MediaDevices API. When testing it on the same phone where my Spotify Connect client was running, playing musing on my Sonos speakers (two Sonos Mov...

Spotify Legend

I'm developing a feature for a web page where the users can record video and audio using the browser's MediaDevices API. When testing it on the same phone where my Spotify Connect client was running,...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes