Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

237619 Views

56 replies

13 likes

  • 237619 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158846 Views

507 replies

108 likes

  • 158846 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108243 Views

19 replies

38 likes

  • 108243 Views
  • 19 replies
  • 38 likes

Spotify doesn't pause when disconnecting from Echo Auto (when the car turns off)

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro Max, Echo AutoOperating SystemiOS 15.5 My Question or IssueI just bought an Echo Auto, connected it to my car, and set it up in the app. I have Spotify set as my default music player in Alexa, so whe...

Newbie

Plan Premium Country United States Device iPhone 12 Pro Max, Echo Auto Operating System iOS 15.5   My Question or Issue I just bought an Echo Auto, connected it to my car, and set it u...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Superuser Contribution Renaming blend doesn't work

PlanPremiumCountryU.S. DeviceiPad Mini (6th gen)Operating System(iOS 15.4.1 My Question or IssueWhen attempting to rename a blend, clicking "Rename" in the little three dot menu causes the menu to pop up for a second then disappear. This same behavio...

Newbie

Plan Premium Country U.S.   Device iPad Mini (6th gen) Operating System (iOS 15.4.1   My Question or Issue When attempting to rename a blend, clicking "Rename" in the little thre...

1987jdh

Regular

2456 Views

8 replies

0 likes

  • 2456 Views
  • 8 replies
  • 0 likes

Superuser Contribution Disable shuffle by default

PlanPremiumCountryUSDeviceiphone 6S/carplayOperating SystemiOS My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search, and there are tons of shuffle play questions, can't find this specific i...

Casual Listener

Plan Premium Country US Device iphone 6S/carplay Operating System iOS   My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search...

exxe999

Visitor

23786 Views

46 replies

7 likes

  • 23786 Views
  • 46 replies
  • 7 likes

Superuser Contribution One Podcast won’t play!

PlanPremiumCountryU.S.A DeviceiPhone 13 ProOperating System(iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. All other podcasts and songs play on my phone but one of my podcasts will only pl...

Casual Listener

Plan Premium Country U.S.A   Device iPhone 13 Pro Operating System (iOS 15.4.1)   Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. ...

Alex

Spotify Legend

1476 Views

5 replies

1 likes

  • 1476 Views
  • 5 replies
  • 1 likes

Superuser Contribution Edit playlist button unusable

Device: iPhone SE 2nd generation The “…” menu is blocked by the play button so it is nearly impossible to tap.

Casual Listener

Device: iPhone SE 2nd generation    The “…” menu is blocked by the play button so it is nearly impossible to tap. 

Dian

Spotify Legend

329 Views

2 replies

0 likes

  • 329 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why different types of image sizes on playlist top?

   PlanPremiumCountrySwedenDeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or IssueWhy does some playlist have large images on top and some just a small one? I would like to have the big size on my own playlists. Possible?

Casual Listener

      Plan Premium Country Sweden Device iPhone 13 Pro Operating System iOS 15.4.1   My Question or Issue Why does some playlist have large images on top and some just a sm...

Eni

Moderator

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Search bar within playlists for iPhone

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which.

Regular

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which. 

MrLachesis

Newbie

2456 Views

13 replies

4 likes

Mobile
Playlists
  • 2456 Views
  • 13 replies
  • 4 likes

Superuser Contribution Battery drain while using Spotify iOS 15.4.1

PlanPremiumCountrySwitzerland Deviceiphone 13 pro maxOperating SystemiOS 15.4.1 My QuestionI have recently bought iphone 13 pro max and noticed massive battery drain while using Spotify - above 30%. I have seen other users dealt with similar issues b...

Newbie

  Plan Premium Country Switzerland  Device iphone 13 pro max Operating System iOS 15.4.1   My Question I have recently bought iphone 13 pro max and noticed massive battery d...

Dian

Spotify Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Superuser Contribution Naim Uniti Nova no longer appears on Spotify Connect

PlanPremiumCountryUAE Device(iPhone 13pro, MacBook Pro 2012)Operating System(iOS 15.4.1, macOS Catalina 10.15.4) I no longer can see Naim Uniti Nova Streamer in the device list for Spotify Connect. It does not appear as Airplay/Commcast device either...

Newbie

Plan Premium Country UAE   Device (iPhone 13pro, MacBook Pro 2012) Operating System (iOS 15.4.1, macOS Catalina 10.15.4)   I no longer can see Naim Uniti Nova Streamer in the devi...

Alex

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music don’t play

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 11 My Question or IssueI can’t play the song and it play song just last 5 seconds pls help

Casual Listener

  Plan Premium Country USA  Device iPhone 11 Operating System iOS 11   My Question or Issue I can’t play the song and it play song just last 5 seconds pls help

Kiril

Moderator

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify

Recently the sound keeps going out from the app on my iPhone when I’m listening on my portable Bluetooth speaker. It’s not my speaker because it works fine with YouTube. I’ll be listening to a song and it stops having sound and it shows that it’s pla...

Visitor

Recently the sound keeps going out from the app on my iPhone when I’m listening on my portable Bluetooth speaker. It’s not my speaker because it works fine with YouTube. I’ll be listening to a song a...

Kiril

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution play on multiple bose devices with one or more account

PlanPremiumCountryGermanyDeviceiphone 11 or ipadOperating Systemios latest My Question or IssueI have a premium spotify account. I have severl bose touch 500 speaker on varios floors with presets. all are on the same wifi network. I have linked them ...

Visitor

Plan Premium Country Germany Device iphone 11 or ipad Operating System ios latest   My Question or Issue I have a premium spotify account. I have severl bose touch 500 speaker on vario...

Alex

Spotify Legend

1771 Views

1 replies

0 likes

  • 1771 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS] Songs keep getting added to wrong playlist

Family PlanPremiumUSAiPhone 8Software version 15.4.1 I usually sort my playlists by season and year (e.g. Summer 2021, Summer 2022, etc). Recently I've noticed that when I try to add a song to a playlist on mobile, and I use the "Add to playlist" > "...

Newbie

Family Plan Premium USA iPhone 8 Software version 15.4.1   I usually sort my playlists by season and year (e.g. Summer 2021, Summer 2022, etc). Recently I've noticed that when I try to add...

Alex

Spotify Legend

684 Views

1 replies

0 likes

Adding Songs to Playlist
iOS
Mobile
Playlist search
  • 684 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded songs don't play properly

PlanPremiumCountryUAE DeviceiPhone 12 MiniOperating SystemiOS 15.4.1Spotify 8.7.26.1172 My Question or IssueAny downloaded song I have in my library, whether I play it online or offline, does not play properly. It plays the first 5 or so seconds, and...

Casual Listener

Plan Premium Country UAE  Device iPhone 12 Mini Operating System iOS 15.4.1 Spotify 8.7.26.1172   My Question or Issue Any downloaded song I have in my library, whether I play it...

n3lla

Casual Listener

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

Superuser Contribution an abnormal cyan border on lyrics

i keep getting this cyan colored border on lyrics tab its irritating PlanPremiumCountryindiaDevice(iPhone 11)Operating System(iOS 15.4.2) My Question or Issuehow to remove this border

Newbie

i keep getting this cyan colored border  on lyrics tab its irritating  Plan Premium Country india Device (iPhone 11) Operating System (iOS 15.4.2)   My Question or Issue how...

CarlosE

Spotify Legend

13471 Views

32 replies

42 likes

  • 13471 Views
  • 32 replies
  • 42 likes

Superuser Contribution Mobile data saving

hii, I’ve turn on the “save mobile data” option (it might not say exactly like that because i use spotify in another language) and now I can’t turn it off. The button is locked. Anyone having the same issue?

Visitor

hii, I’ve turn on the “save mobile data” option (it might not say exactly like that because i use spotify in another language)  and now I can’t turn it off. The button is locked. Anyone having t...

Elena

Moderator

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing from playlists

I start playing my playlists and no matter what playlist I go to, the song starts then 10 seconds after I plays, it stops. Then the app stops working. I have an iPhone XR.

Visitor

I start playing my playlists and no matter what playlist I go to, the song starts then 10 seconds after I plays, it stops. Then the app stops working. I have an iPhone XR. 

OscarDC

Moderator

731 Views

4 replies

1 likes

  • 731 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution How to play downloaded podcasts in shuffle mode?

Plan: PremiumCountrySpainDeviceiPhone 12 miniOperating SystemiOS 15 My Question or IssueHi, All I can't find the shuffle option when I download items from a podcast. I can only play the newest or the oldest. I usually listen to everything, music, pod...

Newbie

Plan:  Premium Country Spain Device iPhone 12 mini Operating System iOS 15   My Question or Issue Hi, All   I can't find the shuffle option when I download items from a pod...

lshalev

Casual Listener

1843 Views

2 replies

0 likes

iOS
podcast
  • 1843 Views
  • 2 replies
  • 0 likes

Superuser Contribution Apple Car Play, Only some artists listed.

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first.1. Many people have this issue, there are multiple posts about this and in each post multip...

Casual Listener

I will post all of my technical info below. But my first big ask to the tech support team is to please read my issue before responding. A little pretext first. 1. Many people have this issue, ther...

Lorenzo_NGG

Roadie

1501 Views

5 replies

0 likes

  • 1501 Views
  • 5 replies
  • 0 likes

Superuser Contribution Radio playback starts if track is paused in last few seconds

PlanPremiumCountryUnited StatesDeviceiPhone XS MaxOperating SystemiOS 15.4.1 My Question or IssueI've noticed a few times that if I pause a track in the middle of album playback in the last few seconds, the app will pause it, then start a new album r...

Casual Listener

Plan Premium Country United States Device iPhone XS Max Operating System iOS 15.4.1   My Question or Issue I've noticed a few times that if I pause a track in the middle of album playb...

Eni

Moderator

671 Views

3 replies

1 likes

  • 671 Views
  • 3 replies
  • 1 likes