Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35866 Views

40 replies

10 likes

  • 35866 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101106 Views

115 replies

12 likes

Other
  • 101106 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
  • 1248 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298078 Views

61 replies

16 likes

  • 298078 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125407 Views

19 replies

38 likes

  • 125407 Views
  • 19 replies
  • 38 likes

Custom Order of Playlists not reflected in Carplay

PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating SystemiOS 13.7 My Question or IssueHave looked (endlessly, lol) but haven't found this exact problem: the customized order of my playlists USED to appear in Carplay as it does on the Desk app but ...

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro Max Operating System iOS 13.7   My Question or Issue Have looked (endlessly, lol) but haven't found this exact problem: the customized ord...

Heinzdaniels

Visitor

5601 Views

8 replies

3 likes

  • 5601 Views
  • 8 replies
  • 3 likes

Superuser Contribution My iPhone app keeps crashing, I'm on iOS 16.3

My iPhone app keeps crashing, I'm on iOS 16.3 and tried everything to fix it. Below is a list of things I've tried:- Clean delete + restart + reinstall - Reset iPhone settings - Try with WiFi and cellular - Logout on all devices Nothing works. I can ...

Regular

My iPhone app keeps crashing, I'm on iOS 16.3 and tried everything to fix it. Below is a list of things I've tried: - Clean delete + restart + reinstall - Reset iPhone settings - Try with WiFi...

Vasil

Moderator

1138 Views

3 replies

1 likes

  • 1138 Views
  • 3 replies
  • 1 likes

Superuser Contribution [iOS] New Car Mode UI - Safe Area Constraints

PlanPremiumCountryUKDevice(iPhone 14 Pro)Operating System(iOS 16.2) My Question or IssueWhen the user is presented with the new UI for Car Mode, content at the top of the ViewController appears to be constrained to the superview rather than the safe ...

Newbie

Plan Premium Country UK Device (iPhone 14 Pro) Operating System (iOS 16.2)   My Question or Issue When the user is presented with the new UI for Car Mode, content at the top of the Vie...

Joan

Moderator

641 Views

1 replies

1 likes

bug
iOS
UI
UX
  • 641 Views
  • 1 replies
  • 1 likes

Why did my like button disappear and how can I fix it?

If I log out, it shows up, but the lyrics don’t. And if I close the app it goes back to not having the like button

Visitor

If I log out, it shows up, but the lyrics don’t. And if I close the app it goes back to not having the like button

kaworu_bloodpaw

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPad doesn't save filters in podcasts section.

When I enter in to a podcast and then apply a filter like "Unplayed" and sort by "Oldest to Newest" the filter aren't saved. So, the next time I enter to the previous podcasts the selection is lost.

Newbie

When I enter in to a podcast and then apply a filter like "Unplayed" and sort by "Oldest to Newest" the filter aren't saved. So, the next time I enter to the previous podcasts the selection is lost.

Joan

Moderator

567 Views

1 replies

1 likes

  • 567 Views
  • 1 replies
  • 1 likes

Superuser Contribution can't disable autoplay

PlanFreeDeviceiPhone 11My Question or IssueI've disabled Autoplay on all devices at least ten times now. And Spotify keeps playing suggested tracks regardless. It's infuriating and pushing me to stop using the app.

Visitor

  Plan Free Device iPhone 11 My Question or Issue I've disabled Autoplay on all devices at least ten times now. And Spotify keeps playing suggested tracks regardless. It's infuriating and ...

wideopeniris

Regular

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution no video in the most recent episodes of joe rogan podcast

i do not have the video available for the 4 most recent episodes of joe rogan podcasts (neither in the ios app, nor on the mac desktop app), only audio, despite having premium subscription. and i have to admit, it really sucks

Visitor

i do not have the video available for the 4 most recent episodes of joe rogan podcasts (neither in the ios app, nor on the mac desktop app), only audio, despite having premium subscription. and i hav...

Dian

Spotify Legend

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can Spotify combine two accounts opened by the same person ?

I’m trying to make a payment and it’s getting applied somewhere else because the app keeps asking me if I want to downgrade

Visitor

I’m trying to make a payment and it’s getting applied somewhere else because the app keeps asking me if I want to downgrade

Lyubka

Moderator

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Superuser Contribution My playlist keeps resetting when I connect to Bluetooth on iOS

When I get out of my car and back into it and connect to Bluetooth. My Spotify shows that I have nothing playing and a blank square in the drop down. After about a minute it will restart my current playlist from the beginning no matter where I’m at i...

Visitor

When I get out of my car and back into it and connect to Bluetooth. My Spotify shows that I have nothing playing and a blank square in the drop down. After about a minute it will restart my current p...

Joan

Moderator

906 Views

1 replies

1 likes

  • 906 Views
  • 1 replies
  • 1 likes

Superuser Contribution não consigo ouvir uma música em específico que conseguia ouvir antes

tem uma música que se chama California World Tour do Yung Buda, eu conseguia ouvir perfeitamente mas agora mesmo indo no álbum ela não toca, todas as outras sim mas apenas ela que não um amigo meu foi ver e conseguia ouvir perfeitamente, não entendo ...

Casual Listener

tem uma música que se chama California World Tour do Yung Buda, eu conseguia ouvir perfeitamente mas agora mesmo indo no álbum ela não toca, todas as outras sim mas apenas ela que não um amigo meu ...

MihailY

Moderator

844 Views

3 replies

0 likes

  • 844 Views
  • 3 replies
  • 0 likes

App crashes when using Siri

I asked Siri to play some music on Spotify. It all went flawlessly. I then opened the app and opened the lyrics and when the song ended, the app crashed. I tried this multiple times and I got the same results. This only happens when I open the lyrics...

Visitor

I asked Siri to play some music on Spotify. It all went flawlessly. I then opened the app and opened the lyrics and when the song ended, the app crashed. I tried this multiple times and I got the sa...

Billy-J

Spotify Star

1592 Views

9 replies

0 likes

  • 1592 Views
  • 9 replies
  • 0 likes

my music hub looks very weird and I don’t know how to make it go back

My music hub is very weird looking. The like song button is now above the timeline for the music and the three dots and other buttons are under the album cover. And it doesn’t show the playlist name at the top

Newbie

My music hub is very weird looking. The like song button is now above the timeline for the music and the three dots and other buttons are under the album cover. And it doesn’t show the playlist name ...

kaworu_bloodpaw

Roadie

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing wrong playlist

After listening to playlist A and then putting on playlist B, if I switch from headphones to car play it will play the start of playlist A instead of continuing playlist .Premium iPhone 10Queue is empty

Visitor

After listening to playlist A and then putting on playlist B, if I switch from headphones to car play it will play the start of playlist A instead of continuing playlist . Premium iPhone 10 Que...

Joan

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution App lässt sich nicht starten

Seit gestern Abend lässt sich meine App nicht mehr starten, hab schon mehrmals deinstalliert und neu geladen. Bringt alles nichts.

Visitor

Seit gestern Abend lässt sich meine App nicht mehr starten, hab schon mehrmals deinstalliert und neu geladen. Bringt alles nichts.

Joan

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing Liked Songs on an Apple Watch with Family Plan

I’m having issues playing my Liked Songs from my Apple Watch (Series 6) when I don’t have my iPhone 12 (iOS 16.3) with me. I’m on a Family plan (sub account and wife is the account owner) and can play my playlists, albums, etc. however when I try to ...

Visitor

I’m having issues playing my Liked Songs from my Apple Watch (Series 6) when I don’t have my iPhone 12 (iOS 16.3) with me.   I’m on a Family plan (sub account and wife is the account owner) an...

MihailY

Moderator

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Bose 500 speaker sound control via Spotify app not working

The Bose speaker app is able to control the volume normally (increase or decrease it), but the Spotify app connected via AirPlay is unable to control volume on the speaker. The volume slider control works up & down, but the speaker volume does not ch...

Visitor

The Bose speaker app is able to control the volume normally (increase or decrease it), but the Spotify app connected via AirPlay is unable to control volume on the speaker. The volume slider control ...

DML71

Gig Goer

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto Download for Podcasts not Starting until specific podcast page is opened

I have been using the Auto Download feature for podcasts since it was launched a few months ago, but it seems to only start downloading the episodes once the specific podcast page is opened in the app. I'm using an Iphone 13 pro max with updated spot...

Regular

I have been using the Auto Download feature for podcasts since it was launched a few months ago, but it seems to only start downloading the episodes once the specific podcast page is opened in the ap...

AlejaR

Moderator

1706 Views

3 replies

0 likes

  • 1706 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to change albums

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hebrew ver on IOS16.2 not showing Artists Info

PlanPremiumCountryIsraelDevice(iPhone SE 2022)Operating System(iOS 16.2) My Question or IssueHebrew ver not showing Artists Info, can i change to the English version?Any fix for this issue?

Regular

Plan Premium Country Israel Device (iPhone SE 2022) Operating System (iOS 16.2)   My Question or Issue Hebrew ver not showing Artists Info, can i change to the English version? Any fi...

Keef_

Regular

1437 Views

6 replies

0 likes

  • 1437 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Local files no longer able to added to other playlists?

I have added local files to Spotify using the iOS/iTunes method. These files appear in the local files playlist, but I am finding I can no longer add them to other playlists like before. Has this functionality been removed?

Regular

I have added local files to Spotify using the iOS/iTunes method. These files appear in the local files playlist, but I am finding I can no longer add them to other playlists like before. Has this fun...

AlejaR

Moderator

1211 Views

8 replies

0 likes

  • 1211 Views
  • 8 replies
  • 0 likes