Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

231147 Views

53 replies

13 likes

  • 231147 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

154387 Views

507 replies

108 likes

  • 154387 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107481 Views

19 replies

38 likes

  • 107481 Views
  • 19 replies
  • 38 likes

Unable to open link

PlanPremiumCountryUnited StatesDeviceiPhone 12 My Question or Issuerecently I’ve been trying to open this link of this merger playlist I made myself. (It wasn’t directly made in Spotify but on a playlist merger website) I’ve opened many links for pla...

Visitor

Plan Premium Country United States Device iPhone 12   My Question or Issue recently I’ve been trying to open this link of this merger playlist I made myself. (It wasn’t directly made in ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

Superuser Contribution iPhone Podcast Bug or Feature?

PlanPremium CountryUSA DeviceiPhone 13S Operating SystemiOS 15.4.1 My Question or IssueWhen I am listening to podcasts I have to press play on them twice as it immediately pauses after the first press. It does this with earbuds, AirPods, and on speak...

Casual Listener

Plan Premium   Country USA   Device iPhone 13S   Operating System iOS 15.4.1   My Question or Issue When I am listening to podcasts I have to press play on them twice...

Kiril

Moderator

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

searching my songs

I am on the premium plan in America on iOS. Whenever I try and search my library for a song, nothing comes up. I just went into my library and search for five different songs that I already have and it doesn’t show anything. How do I search for a son...

Visitor

I am on the premium plan in America on iOS. Whenever I try and search my library for a song, nothing comes up. I just went into my library and search for five different songs that I already have and ...

Billy-J

Spotify Star

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't delete my playlists or change my playlist's covers

All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "change image", nothing happened. Then when I pressed th...

Visitor

All of a sudden yesterday I could not change the cover on my playlists or delete the playlist itself. When I tried to change the picture I could press the edit button, but once I tried pressing "chan...

Fvi

Visitor

2164 Views

2 replies

0 likes

  • 2164 Views
  • 2 replies
  • 0 likes

Login fails on iPad 4th Generation iOS 10.3.3

PlanPremiumCountryGermanyDevice(iPad 4, 32gb, 2012)Operating SystemiOS 10.3.3 Hi there,I just got an old iPad 4 from my father. Specs above. I'm able to install an older, officially working version of spotify but everytime I want to log in it says "s...

Casual Listener

Plan Premium Country Germany Device (iPad 4, 32gb, 2012) Operating System iOS 10.3.3   Hi there, I just got an old iPad 4 from my father. Specs above. I'm able to install an older, off...

Aliceflow

Casual Listener

3090 Views

4 replies

1 likes

  • 3090 Views
  • 4 replies
  • 1 likes

Any way to sort playlists on Apple Music?

Hello! New Apple Music user who just switched from Spotify just yesterday here. I was wondering if there was any way to sort my playlists in a custom order, instead of the existing "Title", "Recently Added", "Recently Played" and "Playlist Type" pres...

Regular

Hello! New Apple Music user who just switched from Spotify just yesterday here. I was wondering if there was any way to sort my playlists in a custom order, instead of the existing "Title", "Recently...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Superuser Contribution My Top Songs Don’t Change

Hello, I’ve had my spotify account for several years, and I’ve run into the annoying problem that my top songs don’t change at all. Like ever. Even though some of the songs up there I have rarely listened to, or haven’t listened to in 2 years, and tr...

Newbie

Hello,   I’ve had my spotify account for several years, and I’ve run into the annoying problem that my top songs don’t change at all. Like ever. Even though some of the songs up there I have r...

Dkbragg

Newbie

1425 Views

3 replies

0 likes

  • 1425 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify pauses when turning off headphones while streaming to other device

DeviceiPhone 11Operating SystemiOS 15 My Question or Issue When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify pauses the music when the headphones are turned off. Would be great if there is...

Casual Listener

Device iPhone 11 Operating System iOS 15   My Question or Issue   When streaming music to a wireless speaker and at the same time have headphones connected to the phone, Spotify paus...

pizzaispizza

Casual Listener

4392 Views

7 replies

0 likes

  • 4392 Views
  • 7 replies
  • 0 likes

Spotify doesn't pause when disconnecting from Echo Auto (when the car turns off)

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro Max, Echo AutoOperating SystemiOS 15.5 My Question or IssueI just bought an Echo Auto, connected it to my car, and set it up in the app. I have Spotify set as my default music player in Alexa, so whe...

Newbie

Plan Premium Country United States Device iPhone 12 Pro Max, Echo Auto Operating System iOS 15.5   My Question or Issue I just bought an Echo Auto, connected it to my car, and set it u...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Superuser Contribution Renaming blend doesn't work

PlanPremiumCountryU.S. DeviceiPad Mini (6th gen)Operating System(iOS 15.4.1 My Question or IssueWhen attempting to rename a blend, clicking "Rename" in the little three dot menu causes the menu to pop up for a second then disappear. This same behavio...

Newbie

Plan Premium Country U.S.   Device iPad Mini (6th gen) Operating System (iOS 15.4.1   My Question or Issue When attempting to rename a blend, clicking "Rename" in the little thre...

1987jdh

Regular

2400 Views

8 replies

0 likes

  • 2400 Views
  • 8 replies
  • 0 likes

Superuser Contribution Disable shuffle by default

PlanPremiumCountryUSDeviceiphone 6S/carplayOperating SystemiOS My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search, and there are tons of shuffle play questions, can't find this specific i...

Casual Listener

Plan Premium Country US Device iphone 6S/carplay Operating System iOS   My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search...

exxe999

Visitor

23170 Views

46 replies

7 likes

  • 23170 Views
  • 46 replies
  • 7 likes

Superuser Contribution One Podcast won’t play!

PlanPremiumCountryU.S.A DeviceiPhone 13 ProOperating System(iOS 15.4.1) Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. All other podcasts and songs play on my phone but one of my podcasts will only pl...

Casual Listener

Plan Premium Country U.S.A   Device iPhone 13 Pro Operating System (iOS 15.4.1)   Hello, I’ve been having an issue with a specific podcast on Spotify that won’t play on my phone. ...

Alex

Spotify Legend

1460 Views

5 replies

1 likes

  • 1460 Views
  • 5 replies
  • 1 likes

Superuser Contribution Edit playlist button unusable

Device: iPhone SE 2nd generation The “…” menu is blocked by the play button so it is nearly impossible to tap.

Casual Listener

Device: iPhone SE 2nd generation    The “…” menu is blocked by the play button so it is nearly impossible to tap. 

Dian

Spotify Legend

327 Views

2 replies

0 likes

  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why different types of image sizes on playlist top?

   PlanPremiumCountrySwedenDeviceiPhone 13 ProOperating SystemiOS 15.4.1 My Question or IssueWhy does some playlist have large images on top and some just a small one? I would like to have the big size on my own playlists. Possible?

Casual Listener

      Plan Premium Country Sweden Device iPhone 13 Pro Operating System iOS 15.4.1   My Question or Issue Why does some playlist have large images on top and some just a sm...

Eni

Moderator

453 Views

2 replies

0 likes

  • 453 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Search bar within playlists for iPhone

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which.

Regular

There is no way to search for a song in a playlist. I saw other treads for Android and Windows but nothing for iPhones. I would love a dropdown or pinned search; it doesn't matter which. 

MrLachesis

Newbie

2441 Views

13 replies

4 likes

Mobile
Playlists
  • 2441 Views
  • 13 replies
  • 4 likes

Superuser Contribution Battery drain while using Spotify iOS 15.4.1

PlanPremiumCountrySwitzerland Deviceiphone 13 pro maxOperating SystemiOS 15.4.1 My QuestionI have recently bought iphone 13 pro max and noticed massive battery drain while using Spotify - above 30%. I have seen other users dealt with similar issues b...

Newbie

  Plan Premium Country Switzerland  Device iphone 13 pro max Operating System iOS 15.4.1   My Question I have recently bought iphone 13 pro max and noticed massive battery d...

Dian

Spotify Legend

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Naim Uniti Nova no longer appears on Spotify Connect

PlanPremiumCountryUAE Device(iPhone 13pro, MacBook Pro 2012)Operating System(iOS 15.4.1, macOS Catalina 10.15.4) I no longer can see Naim Uniti Nova Streamer in the device list for Spotify Connect. It does not appear as Airplay/Commcast device either...

Newbie

Plan Premium Country UAE   Device (iPhone 13pro, MacBook Pro 2012) Operating System (iOS 15.4.1, macOS Catalina 10.15.4)   I no longer can see Naim Uniti Nova Streamer in the devi...

Alex

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music don’t play

PlanPremiumCountryUSA DeviceiPhone 11Operating SystemiOS 11 My Question or IssueI can’t play the song and it play song just last 5 seconds pls help

Casual Listener

  Plan Premium Country USA  Device iPhone 11 Operating System iOS 11   My Question or Issue I can’t play the song and it play song just last 5 seconds pls help

Kiril

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with Spotify

Recently the sound keeps going out from the app on my iPhone when I’m listening on my portable Bluetooth speaker. It’s not my speaker because it works fine with YouTube. I’ll be listening to a song and it stops having sound and it shows that it’s pla...

Visitor

Recently the sound keeps going out from the app on my iPhone when I’m listening on my portable Bluetooth speaker. It’s not my speaker because it works fine with YouTube. I’ll be listening to a song a...

Kiril

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution play on multiple bose devices with one or more account

PlanPremiumCountryGermanyDeviceiphone 11 or ipadOperating Systemios latest My Question or IssueI have a premium spotify account. I have severl bose touch 500 speaker on varios floors with presets. all are on the same wifi network. I have linked them ...

Visitor

Plan Premium Country Germany Device iphone 11 or ipad Operating System ios latest   My Question or Issue I have a premium spotify account. I have severl bose touch 500 speaker on vario...

Alex

Spotify Legend

1761 Views

1 replies

0 likes

  • 1761 Views
  • 1 replies
  • 0 likes