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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43044 Views

43 replies

10 likes

  • 43044 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108351 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301605 Views

62 replies

16 likes

  • 301605 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127482 Views

19 replies

38 likes

  • 127482 Views
  • 19 replies
  • 38 likes

Superuser Contribution Music has stopped playing in random

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually knows what I am talking about. It’s nothing to do wi...

Visitor

I have previously reported this issue last year and the agent knew what I was talking about. They told me that this was being looked. Sadly nothing has been rectified. I am not sure anyone actually k...

OscarDC

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade skipping up to a minute

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already at the chorus.

Newbie

I’m experiencing an issue with playlists when going from one song to the next it will sometimes skip a good portion of the beginning of the song. It weird when you start a new song and you’re already...

Eni

Moderator

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Chromecast with Google TV takes a long time

PlanPremiumCountryFinland DeviceiPhone 13 miniChromecast with Google TVOperating SystemiOS 16.2 My Question or IssueI've had a lot of connection issues after switching from Chromecast Ultra to Chromecast with Google TV (UHD). If Google TV's Spotify a...

Regular

Plan Premium Country Finland   Device iPhone 13 mini Chromecast with Google TV Operating System iOS 16.2   My Question or Issue I've had a lot of connection issues after switchi...

muurain

Regular

1895 Views

4 replies

0 likes

  • 1895 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Radio doesn’t play all tracks. Spotify Connect

PlanPremiumCountrySwedenDeviceIPhone 12Operating SystemiOS 16.2 when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. If I play the radio on This iPhone it plays as expected all tracks in order. as soon ...

Regular

  Plan Premium Country Sweden Device IPhone 12 Operating System iOS 16.2   when starting a radio playlist I get weird behavior while connected to a device via Spotify connect. &n...

Oizo123

Regular

1651 Views

6 replies

0 likes

  • 1651 Views
  • 6 replies
  • 0 likes

Spotify stoppt meine Musik von alleine und das immer wieder hat jemand Tips

Wenn ich Musik höre stoppt Spotify meine Musik, ich drücke immer wieder auf play doch Spotify stoppt sie wieder was wirklich anstrengt ist

Visitor

Wenn ich Musik höre stoppt Spotify meine Musik, ich drücke immer wieder auf play doch Spotify stoppt sie wieder was wirklich anstrengt ist

kaworu_bloodpaw

Roadie

1000 Views

1 replies

0 likes

  • 1000 Views
  • 1 replies
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Spotify Loses My Spot

Device: Iphone 14 Pro Max When I play music through my AirPods Pro (Version 5859) and I pause it or put my AirPods Pro in the charging case, Spotify will lose the place of my current song i.e. I have to go back into Spotify and start the song over/pl...

Casual Listener

Device: Iphone 14 Pro Max   When I play music through my AirPods Pro (Version 5859) and I pause it or put my AirPods Pro in the charging case, Spotify will lose the place of my current song i....

kaworu_bloodpaw

Roadie

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make Spotify play automatically when it connects to bluetooth

When I enter my car, my phone automatically connects to an FM transmitter. I wanted Spotify to start playing my Classic Rock playlist automatically, since, when im in a hurry I have to drive without music or try and make it play with one hand. I've t...

Visitor

When I enter my car, my phone automatically connects to an FM transmitter. I wanted Spotify to start playing my Classic Rock playlist automatically, since, when im in a hurry I have to drive without ...

MihailY

Moderator

1913 Views

1 replies

0 likes

  • 1913 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mix stuck in shuffle mode

PlanFree/PremiumCountryEnglandDeviceiPhone 6sOperating SystemiOS 15.7.1 My Question or IssueAll of my playlists including my daily mixes are stuck on shuffle. Usually the daily mixes allow me to play whichever song I want. I’ve made sure to uncheck s...

Casual Listener

  Plan Free/Premium Country England Device iPhone 6s Operating System iOS 15.7.1   My Question or Issue All of my playlists including my daily mixes are stuck on shuffle. Usually...

Caboozy

Music Fan

2475 Views

10 replies

1 likes

  • 2475 Views
  • 10 replies
  • 1 likes

Superuser Contribution Can’t use app

So I have just signed up again so I can use on my mobile. Surprise it will download but not open the app. I have deleted and reinstalled 5 times but still no. can anyone help me please. Otherwise I will cancel subscription with disappointment. not No...

Casual Listener

So I have just signed up again so I can use on my mobile. Surprise it will download but not open the app. I have deleted and reinstalled 5 times but still no.  can anyone help me please. Ot...

AlejaR

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
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Superuser Contribution When reshuffling the playlist goes back to the original shuffled playlist

For example if you have shuffle turned on, then unshuffle, then reshuffle the playlist is not reshuffled, it goes back to the original shuffle

Visitor

For example if you have shuffle turned on, then unshuffle, then reshuffle the playlist is not reshuffled, it goes back to the original shuffle

AlejaR

Moderator

392 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution can't log in on iphone

i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.

Visitor

i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.

AlejaR

Moderator

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast display

PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS 16 My Question or IssueI want to be able to display podcast episodes in the home view as a compact list instead of large images. I also want to be able to hide played episodes here on the home scre...

Casual Listener

Plan Premium Country USA Device iPhone Operating System iOS 16   My Question or Issue I want to be able to display podcast episodes in the home view as a compact list instead of large ...

Elocing

Casual Listener

1489 Views

2 replies

0 likes

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  • 2 replies
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Lyrics Glitching (iOS 15/iPhone 11)

PlanPremium CountryUSA Device(iPhone 11) Operating System(iOS 15) My Question or IssueThe lyrics on my Spotify app have been glitching for almost 3 weeks now. They either don’t load or the loading screen blocks the lyrics. This happens about 80% of t...

Casual Listener

  Plan Premium   Country USA   Device (iPhone 11)   Operating System (iOS 15)   My Question or Issue The lyrics on my Spotify app have been glitching for almost...

kaworu_bloodpaw

Roadie

563 Views

1 replies

0 likes

app glitch
Software Glitch
  • 563 Views
  • 1 replies
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No sound when connected to HondaLink via bluetooth or usb since upgrading to ios9

Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb cable) The car stereo display shows the song curre...

Newbie

Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb...

Zlocam1

Newbie

2830 Views

3 replies

2 likes

  • 2830 Views
  • 3 replies
  • 2 likes

Superuser Contribution Apple Car Play (offline) not really functional

PlanPremium DeviceiPhone 14 proOperating SystemiOS 16.3 My Question or IssueWhen I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correctly) under "Home" that I am offline.The problem is that under "Recently Played",...

Casual Listener

Plan Premium   Device iPhone 14 pro Operating System iOS 16.3   My Question or Issue When I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correct...

Guillermo48

Casual Listener

2111 Views

3 replies

0 likes

  • 2111 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I lost for the premium individual and it auto resigned

I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not todayI didn’t use the account since then, until i log in today and see thisplease respond in this email if you can  

Casual Listener

I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not today I didn’t use the account since then, until i log in today and see this please respond...

Huy__-_-__

Casual Listener

845 Views

4 replies

0 likes

  • 845 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue Glitch

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12 My Question or IssueOver the last few months, I have had a consistent issue with my queue not loading the last song that is added to the queue. It makes editing the queue very difficult an...

Casual Listener

  Plan Premium Country Canada Device iPhone XR Operating System iOS 12   My Question or Issue Over the last few months, I have had a consistent issue with my queue not loading th...

sarouboo

Visitor

3119 Views

6 replies

5 likes

Glitch
hidden
queue
report
  • 3119 Views
  • 6 replies
  • 5 likes

Superuser Contribution Quiero eliminar los dispositivos sin conexión

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

596 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution I don’t have the canvas option, how do I get it?

No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off doesn’t show up. I deleted and reinstalled it, i sig...

Visitor

No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off d...

Harleygooze

Newbie

2129 Views

5 replies

1 likes

  • 2129 Views
  • 5 replies
  • 1 likes

Superuser Contribution Offline message is blocking buttons

PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueThe “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” button or more options. There is no way to swipe the blue spotify is offline messag...

Regular

Plan Premium Country   Device iPhone 11 Operating System iOS 16   My Question or Issue The “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” bu...

MihailY

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes