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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241623 Views

27 replies

5 likes

  • 241623 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124392 Views

119 replies

13 likes

Other
  • 124392 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307550 Views

62 replies

16 likes

  • 307550 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131874 Views

19 replies

38 likes

  • 131874 Views
  • 19 replies
  • 38 likes

Superuser Contribution Cant play music when im offline

I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on

Visitor

I have spotify premium and the music is downloaded and still cant play it only when i trůn wifi on

Dian

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still the same problem of random connection on my BMW with Spotify 8.7.92.

I have to close and restart the application several times for it to be recognized by the Spotify iDrive application. On the other hand, the music works well if I only use the bluetooth but I no longer have access to the advantages of the application ...

Casual Listener

I have to close and restart the application several times for it to be recognized by the Spotify iDrive application. On the other hand, the music works well if I only use the bluetooth but I no longe...

J-P_Fr

Casual Listener

1420 Views

7 replies

0 likes

  • 1420 Views
  • 7 replies
  • 0 likes

Superuser Contribution Sleep timer gone on iPhone

I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spotify fixes this.

Visitor

I can no longer find the sleep timer option on iPhone app. Saw that the Android version was missing this now, too. Is this what others are experiencing? I'm headed back to Pandora for now until Spot...

AlejaR

Moderator

936 Views

2 replies

0 likes

  • 936 Views
  • 2 replies
  • 0 likes

Superuser Contribution enhance button and lyrics not showing up

My spotify seems to acting up recently, I’m not sure if its because im on the free premium trial but normally I would be able to see my enhance button and use it on playlists I created but now I cant? When I finally was able to somewhat fix it, the l...

Visitor

My spotify seems to acting up recently, I’m not sure if its because im on the free premium trial but normally I would be able to see my enhance button and use it on playlists I created but now I cant...

Eni

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

why is autoplay playing songs not similar to the music to the playlist?

ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.

Visitor

ill have a playlist with artists like suicide boys and similar and it will autoplay different genres into the playlist like ariana grande which is very different from the genres i have on my playlist.

418 Views

0 replies

1 likes

  • 418 Views
  • 0 replies
  • 1 likes

Superuser Contribution App won't even open. When I click on it, it just stays at the Home Screen.

I have re-downloaded the app many times and turned off my phone. I am on a family plan and the other members accounts are working just fine.

Visitor

I have re-downloaded the app many times and turned off my phone. I am on a family plan and the other members accounts are working just fine.

Dian

Spotify Legend

629 Views

3 replies

2 likes

  • 629 Views
  • 3 replies
  • 2 likes

Refusing to play any music by Leonard Cohen

My premium Spotify has suddenly stopped playing any music by Leonard Cohen, despite his whole catalogue being available on Spotify and appearing normally. Selecting one of his songs simply results in nothing happening. All other music plays as normal...

Visitor

My premium Spotify has suddenly stopped playing any music by Leonard Cohen, despite his whole catalogue being available on Spotify and appearing normally. Selecting one of his songs simply results in...

Songthrush

Roadie

958 Views

2 replies

0 likes

  • 958 Views
  • 2 replies
  • 0 likes

Solved!! Device (Denon) takes 25 secs to play (and skips last part of song)

Plan Premium, Country Austria, Device Denon, HW & Operating System allUntil yesterday Spotify had me jump with anger for at least two weeks by skipping the last part of almost any song when I played on the big Denon -- no matter where I streamed. (iP...

Casual Listener

Plan Premium, Country Austria, Device Denon, HW & Operating System all Until yesterday Spotify had me jump with anger for at least two weeks by skipping the last pa...

gue22

Casual Listener

1288 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Apple Watch - Bluetooth headphones not showing up

Hi, I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc. However, the headphones don’t show up as an audio output in the Spotify app on my watch (and theref...

Casual Listener

Hi,   I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc.  However, the headphones don’t sh...

drckarcher

Casual Listener

1527 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! why can’t i play certain songs

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it’s still in my recent search history, there’s also ...

Casual Listener

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it...

heisenburger3629

Casual Listener

958 Views

4 replies

0 likes

  • 958 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I share the link in messenger it says “Page not found”

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

Regular

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

iea

Regular

2543 Views

4 replies

0 likes

  • 2543 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sleep Timer with Spotify Connect gives weird message

When I try and set the sleep timer using Spotify Connect playing through an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer is running.”I attached a screen shot of the message. Phone...

Casual Listener

When I try and set the sleep timer using Spotify Connect playing through  an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer i...

elixir963

Newbie

13381 Views

16 replies

3 likes

  • 13381 Views
  • 16 replies
  • 3 likes

Solved!!Superuser Contribution My Library no longer displays songs only playlists, artists and albums

Plan - PremiumCountry - NZDevice - iPhone XRVersion 8.4.97.900 My Question or IssueWith the latest update, I no longer have the option to see songs in my library. It only displays playlists, artists and albums ( like in the screenshot attached ). Whi...

Casual Listener

Plan - Premium Country - NZ Device - iPhone XR Version 8.4.97.900   My Question or Issue With the latest update, I no longer have the option to see songs in my library. It o...

Alex

Spotify Legend

7932 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

feedback survey

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just a page that tells the user that they just took the...

Visitor

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just...

1455 Views

0 replies

0 likes

  • 1455 Views
  • 0 replies
  • 0 likes