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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35875 Views

40 replies

10 likes

  • 35875 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101111 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298089 Views

61 replies

16 likes

  • 298089 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125411 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution When reshuffling the playlist goes back to the original shuffled playlist

For example if you have shuffle turned on, then unshuffle, then reshuffle the playlist is not reshuffled, it goes back to the original shuffle

Visitor

For example if you have shuffle turned on, then unshuffle, then reshuffle the playlist is not reshuffled, it goes back to the original shuffle

AlejaR

Moderator

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in on iphone

i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.

Visitor

i can log in on computer; same log in details are "incorrect" on iphone. Insists I use link to gmail to reset, but I can't use gmail app on my phone.

AlejaR

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Podcast display

PlanPremiumCountryUSADeviceiPhoneOperating SystemiOS 16 My Question or IssueI want to be able to display podcast episodes in the home view as a compact list instead of large images. I also want to be able to hide played episodes here on the home scre...

Casual Listener

Plan Premium Country USA Device iPhone Operating System iOS 16   My Question or Issue I want to be able to display podcast episodes in the home view as a compact list instead of large ...

Elocing

Casual Listener

1446 Views

2 replies

0 likes

  • 1446 Views
  • 2 replies
  • 0 likes

Lyrics Glitching (iOS 15/iPhone 11)

PlanPremium CountryUSA Device(iPhone 11) Operating System(iOS 15) My Question or IssueThe lyrics on my Spotify app have been glitching for almost 3 weeks now. They either don’t load or the loading screen blocks the lyrics. This happens about 80% of t...

Casual Listener

  Plan Premium   Country USA   Device (iPhone 11)   Operating System (iOS 15)   My Question or Issue The lyrics on my Spotify app have been glitching for almost...

kaworu_bloodpaw

Roadie

542 Views

1 replies

0 likes

app glitch
Software Glitch
  • 542 Views
  • 1 replies
  • 0 likes

No sound when connected to HondaLink via bluetooth or usb since upgrading to ios9

Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb cable) The car stereo display shows the song curre...

Newbie

Since I upgraded to ios9 on my iphone 6 I am not longer able to hear any of my playlists when my iphone is connected to my car stereo via the hondalink system (either via bluetooth or through the usb...

Zlocam1

Newbie

2775 Views

3 replies

2 likes

  • 2775 Views
  • 3 replies
  • 2 likes

Superuser Contribution Apple Car Play (offline) not really functional

PlanPremium DeviceiPhone 14 proOperating SystemiOS 16.3 My Question or IssueWhen I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correctly) under "Home" that I am offline.The problem is that under "Recently Played",...

Casual Listener

Plan Premium   Device iPhone 14 pro Operating System iOS 16.3   My Question or Issue When I use Spotify and Apple Car Play without cellular connectivity, it shows (probably correct...

Guillermo48

Casual Listener

2051 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I lost for the premium individual and it auto resigned

I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not todayI didn’t use the account since then, until i log in today and see thisplease respond in this email if you can  

Casual Listener

I lost my premium for no reason, i still have a screenshot the premium will last till 2/28, which was not today I didn’t use the account since then, until i log in today and see this please respond...

Huy__-_-__

Casual Listener

816 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Queue Glitch

PlanPremiumCountryCanadaDeviceiPhone XROperating SystemiOS 12 My Question or IssueOver the last few months, I have had a consistent issue with my queue not loading the last song that is added to the queue. It makes editing the queue very difficult an...

Casual Listener

  Plan Premium Country Canada Device iPhone XR Operating System iOS 12   My Question or Issue Over the last few months, I have had a consistent issue with my queue not loading th...

sarouboo

Visitor

3076 Views

6 replies

5 likes

Glitch
hidden
queue
report
  • 3076 Views
  • 6 replies
  • 5 likes

Superuser Contribution Quiero eliminar los dispositivos sin conexión

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

583 Views

2 replies

0 likes

  • 583 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don’t have the canvas option, how do I get it?

No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off doesn’t show up. I deleted and reinstalled it, i sig...

Visitor

No matter what I do, I can’t get canvas to work on my phone. I have an iPhone 12 mini but I’m not sure if it’s just messed up, or if I can’t use it on my phone. And the option to turn it on and off d...

Harleygooze

Newbie

2071 Views

5 replies

1 likes

  • 2071 Views
  • 5 replies
  • 1 likes

Superuser Contribution Offline message is blocking buttons

PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 16 My Question or IssueThe “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” button or more options. There is no way to swipe the blue spotify is offline messag...

Regular

Plan Premium Country   Device iPhone 11 Operating System iOS 16   My Question or Issue The “Spotify is offline” notice message is blocking what otherwise is the “exit car mode” bu...

MihailY

Moderator

470 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My app won’t stop playing suggested songs

My playlist has abt 18 artists from 20+ playlists and the only music I have been able to access for the past 4 days is suggested songs. I’ve updated my app and phone and turned off auto play but nothing works. Please help!!

Visitor

My playlist has abt 18 artists from 20+ playlists and the only music I have been able to access for the past 4 days is suggested songs. I’ve updated my app and phone and turned off auto play but noth...

Vasil

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo plan- making delay in opening app while logging in

With the duo plan when I open the app I get a 2 second logging in screen that immediately pops up and disappears. It is clunky and has only started when me and my partner switched from individual to duo plans. No fix yet and ongoing for several weeks...

Visitor

With the duo plan when I open the app I get a 2 second logging in screen that immediately pops up and disappears. It is clunky and has only started when me and my partner switched from individual to ...

MihailY

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

[BUG REPORT] Background Download

PlanPremiumCountryUSADeviceIphone 13Operating SystemIOS 15.4.1 My Question or IssueSpotify doesn`t download in background. App must be opened, and with unblocked screen to download music Steps to reproduceOpen Spotify Create PlaylistClick downloadBlo...

Visitor

Plan Premium Country USA Device Iphone 13 Operating System IOS 15.4.1   My Question or Issue Spotify doesn`t download in background. App must be opened, and with unblocked screen to do...

Axiomatose

Visitor

2509 Views

3 replies

0 likes

  • 2509 Views
  • 3 replies
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Deleting played podcast episodes?

PlanPremiumCountryUK DeviceiPhone 7Operating SystemiOS 12.3.1Spotify VersionSpotify 8.5.14 My Question or IssueIt used to be the case that I could look at a big list of all my downloaded podcast episodes, and easily delete en mass the ones I've alrea...

Visitor

  Plan Premium Country UK   Device iPhone 7 Operating System iOS 12.3.1 Spotify Version Spotify 8.5.14   My Question or Issue It used to be the case that I could look at ...

Vvv5

Visitor

6220 Views

3 replies

10 likes

  • 6220 Views
  • 3 replies
  • 10 likes

Solved!! Only one song is not playable

PlanPremiumCountryGermanyDevice(iPhone 11)Operating System(iOS 16) My Question or IssueIf I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start playing. I can listen to every other just but not to this song. It’s also not s...

Regular

Plan Premium Country Germany Device (iPhone 11) Operating System (iOS 16)   My Question or Issue If I want to play the song „I’m Good“ by Bebe Rhexa and David Guetta it won’t start pla...

Bittencourt

Spotify Star

2499 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

More 'local files' shenanigans

Hello,I had an issue I reported here in the forums late last year. Unfortunately the thread was hijacked by another user reporting a similar (but not identical) issue so I was unable to resolve the problem back then. However, I've recently almost com...

Regular

Hello, I had an issue I reported here in the forums late last year. Unfortunately the thread was hijacked by another user reporting a similar (but not identical) issue so I was unable to resolve t...

TheUbiquitousChip

Regular

663 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

How to I stop "recommended songs" from appearing on my playlists?

I created a playlist with specific music for me to workout to, and Spotify keeps adding additional songs to it as part of the playlist. It's annoying and I want to find a way to turn it off but have been unsuccessful thus far. How do I turn this off?

Visitor

I created a playlist with specific music for me to workout to, and Spotify keeps adding additional songs to it as part of the playlist. It's annoying and I want to find a way to turn it off but have ...

kaworu_bloodpaw

Roadie

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play songs

None of the below information is required. However, the more you provide the easierPlanFreeCountryus DeviceIpod touch 5th genOperating SystemIOS 9.3.5 I had bought a ipod touch 5 gen for fun.It was working good until one day(Today)I couldn't chose th...

Visitor

None of the below information is required. However, the more you provide the easier Plan Free Country us   Device Ipod touch 5th gen Operating System IOS 9.3.5   I had bought a i...

Lyubka

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low volume on Spotify when using Google Cast

PlanPremiumCountryCanadaDeviceiPhone 10Operating SystemWindows 10 My Question or IssueFor the last few days I’ve notice a significant decrease in the volume that Spotify plays at on my Google Home mini. The same thing is happening on all 3 of my mini...

Casual Listener

Plan Premium Country Canada Device iPhone 10 Operating System Windows 10   My Question or Issue For the last few days I’ve notice a significant decrease in the volume that Spotify play...

MihailY

Moderator

1360 Views

3 replies

0 likes

  • 1360 Views
  • 3 replies
  • 0 likes