Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14483 Views
  • 1 replies
  • 1 likes
  • 14483 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83582 Views
  • 125 replies
  • 33 likes
  • 83582 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19515 Views
  • 8 replies
  • 0 likes
  • 19515 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Connect stuck on connecting

PlanPremiumCountryAU/US (US account living in AU)DeviceApple Watch I was able to download songs to my Apple Watch with my phone next to me and through wifi. I connected a bluetooth speaker to my Apple Watch. I was able to play the dowloaded songs on ...

  • Newbie
  • Plan Premium Country AU/US (US account living in AU) Device Apple Watch   I was able to download songs to my Apple Watch with my phone next to me and through wifi. I connected a bluetooth...
  • Alex
  • Moderator
  • 1800 Views
  • 1 replies
  • 0 likes
  • 1800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Караоке в Spotify

Hello Spotify developers! When there will be a karaoke mode, how in Apple Music?The karaoke not only allows to repeat favourite songs, and also to learn the correct pronunciation of a foreign language.

  • Casual Listener
  • Hello Spotify developers!   When there will be a karaoke mode, how in Apple Music? The karaoke not only allows to repeat favourite songs, and also to learn the correct pronunciation of a fore...
  • Alex
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot access all playlists when streaming from Apple Watch with cellular

PlanPremiumCountryDenmarkDeviceApple Watch Series 6 with cellularOperating System(watchOS 7.6) My Question or IssueWhen I go out for a run without my phone and listen to music via Spotify on my Apple Watch (which has a cellular connection), I can onl...

  • Casual Listener
  • Plan Premium Country Denmark Device Apple Watch Series 6 with cellular Operating System (watchOS 7.6)   My Question or Issue When I go out for a run without my phone and listen to musi...
  • Eni
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Thoughts on Three Dots Button

Today it's a trend to put all functions under three dots button (…), but this also means there should be easy access for it. On contrary, Spotify puts it on the top of the screen. Nowadays devices have screens near 6 inches or even larger. With these...

  • Roadie
  • Today it's a trend to put all functions under three dots button (…), but this also means there should be easy access for it. On contrary, Spotify puts it on the top of the screen. Nowadays devices ha...
  • Onewave
  • Roadie
  • 536 Views
  • 3 replies
  • 1 likes
  • 536 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music Randomly Stopping on Google Home (Casting from iOS)

PlanPremium CountryUnited States Device(iPhone 12 Pro) Operating System(iOS 14.6) My Question or IssueOver the last few weeks, I have been experiencing a severe upswing in issues with my Google Home devices randomly pausing/stopping playback. This ha...

  • Music Fan
  • Plan Premium   Country United States   Device (iPhone 12 Pro)   Operating System (iOS 14.6)   My Question or Issue Over the last few weeks, I have been experiencing a...
  • Eni
  • Moderator
  • 898 Views
  • 11 replies
  • 3 likes
  • Google Home
  • 898 Views
  • 11 replies
  • 3 likes

Superuser Contribution [Mobile] my songs won’t play all the way through without kicking me out

i’ve logged out of everything and re joined but every time i try to listen to a song half way through the song my account glitches and kicks me out of my spotify app

  • Visitor
  • i’ve logged out of everything and re joined but every time i try to listen to a song half way through the song my account glitches and kicks me out of my spotify app
  • Eni
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 142 Views
  • 1 replies
  • 0 likes

Not Casting to other devices & Apple TV not working

Premium, USA, iPhone 12 Pro, Macbook Pro 2017, iPad Air 3rd Gen, Apple TV (all not working properly)Operating SystemiOS 14.7.1, Mac OS Big SurSpotify will not cast to other devices. It will play locally on my iPhone and iPad, but will not cast to my ...

  • Newbie
  • Premium, USA, iPhone 12 Pro, Macbook Pro 2017, iPad Air 3rd Gen, Apple TV (all not working properly) Operating System iOS 14.7.1, Mac OS Big Sur Spotify will not cast to other devices. I...
  • MateusM
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artwork display when I share playlist as an Instagram story

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has been an issue I've had for a very long time. I create many playlists that I then sha...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This ha...
  • kdinos
  • Music Fan
  • 575 Views
  • 14 replies
  • 0 likes
  • 575 Views
  • 14 replies
  • 0 likes

Playlists in iOS - Custom Order

Plan PremiumFree/PremiumCountry USA Device iPhone Xr(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS 14.7(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue To set a custom order of Playlists the Desktop App is needed,...

  • Regular
  • Plan Premium Free/Premium Country USA   Device iPhone Xr (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 14.7 (iOS 10, Android Oreo, Windows 10,etc.)  ...
  • Billy-J
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Superuser Contribution Apple Watch and iPhone Bugs

Hi Community and Hi Spotify Team,I have one or two issues with the Apple Watch implemantation. First One:When my iPhone is close by and online, I can not toggle the watch to play through the watch and headphones connected to them. The watch symbol bl...

  • Newbie
  •   Hi Community and Hi Spotify Team, I have one or two issues with the Apple Watch implemantation.   First One: When my iPhone is close by and online, I can not toggle the watch to play...
  • CarlosE
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Search] Add to queue covered by keyboard

For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from the page/filter/search. This is terrible design!

  • Gig Goer
  • For some terrible UX reason, on iOS the "Added to queue!" notification is obfuscated by the keyboard. So I have no idea if I successfully added a song to my queue or not until I navigate away from th...
  • CarlosE
  • Moderator
  • 285 Views
  • 3 replies
  • 0 likes
  • iOS
    Search
  • 285 Views
  • 3 replies
  • 0 likes

Spotify won’t play when offline

PlanPremium CountryNetherlandDeviceiPhone 11Operating SystemiOS 14.6My Question or IssueI can’t play any songs when I’m offline my Spotify keeps saying ur offline and can’t play any songs I tried re installing and it worked for a few week and then th...

  • Regular
  • Plan Premium  Country Netherland Device iPhone 11 Operating System iOS 14.6 My Question or Issue I can’t play any songs when I’m offline my Spotify keeps saying ur offline and can’t pla...
  • MateusM
  • Spotify Star
  • 654 Views
  • 11 replies
  • 0 likes
  • offline
  • 654 Views
  • 11 replies
  • 0 likes

Superuser Contribution Apple TV 4K: Spotify pausing after 2 seconds

I have premium subscriptionSpotify pausing after 2 seconds on my Apple TV 4K connected to JBL speaker because at the same time Spotify opened on my MacBook Pro (not playing).When i quit from Spotify on my mac the problem disappears. All devices have ...

  • Casual Listener
  • I have premium subscription Spotify pausing after 2 seconds on my Apple TV 4K connected to JBL speaker because at the same time Spotify opened on my MacBook Pro (not playing). When i quit from Spot...
  • Jeremy
  • Spotify
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS 14.7, iPhone 12 Pro Max] music keeps pausing randomly

I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens. I am using Sony WH-1000XM4 and I am on the Spotify version 8.6.46.1081.The problem occurs randomly with in...

  • Regular
  • I am having the issue on iPhone 12 Pro Max iOS 14.7 that music playback stops randomly, have to press play on the phone each time this happens.  I am using Sony WH-1000XM4 and I am on the Spoti...
  • MafeG
  • Spotify Legend
  • 1608 Views
  • 2 replies
  • 2 likes
  • 1608 Views
  • 2 replies
  • 2 likes

Superuser Contribution Recently played artist not updating AGAIN.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) this is an ongoing issue, it’s been fixed but this morning it wont update again.

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   this is an ongoing issue, it’...
  • jojofly
  • Regular
  • 567 Views
  • 12 replies
  • 5 likes
  • 567 Views
  • 12 replies
  • 5 likes

Downloading liked songs crashes app

Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable. It’s not even downloading the songs at the time as it’s set not to download unless there’s...

  • Newbie
  • Iphone 8 Spotify app crashes if I set “liked songs” to download. The crash happens when the app is in background for about 1minute, every time - it’s unusable.   It’s not even downloading the ...
  • MateusM
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify do not work on iPad.

PlanPremiumCountrySwedenDevice(iPad Pro 1st gen.Operating System(iOS 10.3)My Question or IssueApp or webb plyer do not work anymore since of today?error Message say accpunt do not exist but i can logg in and see my profile and account detailes.

  • Music Fan
  •   Plan Premium Country Sweden Device (iPad Pro 1st gen. Operating System (iOS 10.3) My Question or Issue App or webb plyer do not work anymore since of today? error Message say accp...
  • Alex
  • Moderator
  • 586 Views
  • 7 replies
  • 0 likes
  • ipad
  • 586 Views
  • 7 replies
  • 0 likes

Superuser Contribution Car play - sending me nuts.

PlanPremiumCountryUKDeviceiPhone XROperating System iOS 14.6 My Question or IssueCar play is sending me nuts - but I don't know if it's spotify or anything else as other apps do the "We're playing but no sounds coming out" thing. So... Plug phone in ...

  • Newbie
  • Plan Premium Country UK Device iPhone XR Operating System  iOS 14.6   My Question or Issue Car play is sending me nuts - but I don't know if it's spotify or anything else as other...
  • Alex
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • Car Play
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes in the background

PlanFreeCountryUnited StatesDeviceiPhone 6s and iPhone SEOperating SystemiOS 14 My Question or IssueFor the past year, I have had the app crash within 10 minutes every single time it’s in the background. I have tried updating the app, turning off low...

  • Casual Listener
  • Plan Free Country United States Device iPhone 6s and iPhone SE Operating System iOS 14   My Question or Issue For the past year, I have had the app crash within 10 minutes every single...
  • sherlockh0meboy
  • Casual Listener
  • 461 Views
  • 4 replies
  • 2 likes
  • 461 Views
  • 4 replies
  • 2 likes

Superuser Contribution Shuffle - keeps defaulting

PlanPremiumCountryUkDeviceiPhone XSOperating SystemIOS LATEST My Question or IssueIM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!! I listen to classical mostly. The change to default to shuffle is extremely irritating. I often use Alexa or Siri...

  • Visitor
  • Plan Premium Country Uk Device iPhone XS Operating System IOS LATEST   My Question or Issue IM REALLY FED UP WITH SPOTIFY DEFAULTING TO SHUFFLE!!!  I listen to classical mostly. T...
  • Ver
  • Spotify Legend
  • 641 Views
  • 2 replies
  • 4 likes
  • 641 Views
  • 2 replies
  • 4 likes