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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241609 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124379 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2947 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307546 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131870 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Enhance doesn’t turn off and won’t let me choose songs when offline

Absolutely infuriating feature. First off, I can’t turn enhance off, it turns off and then comes back on ALWAYS, annoying as it gets holy shit I hate it. Then, when I’m offline it says “can’t use enhance while offline” so I click the button to turn i...

Visitor

Absolutely infuriating feature. First off, I can’t turn enhance off, it turns off and then comes back on ALWAYS, annoying as it gets holy shit I hate it. Then, when I’m offline it says “can’t use enh...

Prague

Community Legend

1613 Views

1 replies

0 likes

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  • 1 replies
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Go to song radio feature suddenly missing on IOS

Dear Spotify India,I am writing to express my disappointment and frustration with your recent decision to roll out the new song clustering algorithm and remove the "Go to Song Radio" feature from Spotify iOs. As a long-time user of your service, I mu...

Newbie

Dear Spotify India, I am writing to express my disappointment and frustration with your recent decision to roll out the new song clustering algorithm and remove the "Go to Song Radio" feature from...

1175 Views

0 replies

3 likes

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  • 0 replies
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Superuser Contribution Cant delete playlist iOS

I cannot delete playlists or edit images of playlists on iOS have deleted app and reinstalled but it’s still not working

Visitor

I cannot delete playlists or edit images of playlists on iOS have deleted app and reinstalled but it’s still not working

Joan

Moderator

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Screen on Echo Show 8 will NOT turn off when song playing

With Amazon & Apple Music, after one minute my screen (my preference) will go dark and only show Time, Date, & Temperature. This is what I want! With Spotify, whatever song is playing will remain on the Echo Show 8 until the next song comes on and th...

Casual Listener

With Amazon & Apple Music, after one minute my screen (my preference) will go dark and only show Time, Date, & Temperature. This is what I want! With Spotify, whatever song is playing will re...

SWLEN45

Casual Listener

4597 Views

3 replies

0 likes

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  • 3 replies
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I am from Toronto Canada and I'm trying to get the new spotify A ID J

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Says on the website is available in Canada but I can't find it on the app and there's no new...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Says on ...

Sebasty

Community Legend

433 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Hi I can’t see new features DJ AI on my spotify I’m premium subscriber and

my phone is up to date I live in US and Im premium subscribers I still don't see spotify ai on my music I follow the step I don't see anything

Visitor

my phone is up to date I live in US and Im premium subscribers I still don't see spotify ai on my music I follow the step I don't see anything

Sebasty

Community Legend

1466 Views

2 replies

0 likes

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Issues with Spotify app on iOS devices - iPhone and iPad

PlanPremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemiOS 16 My Question or IssueI am reaching out to report an issue with the Spotify app on my iOS devices, namely my iPhone and iPad. The app is not ...

Newbie

Plan Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS 16   My Question or Issue I am reaching out to report an issue with t...

Amie1017

Casual Listener

539 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Artist search in playlist doesn’t work

PlanPremiumCountryEstonia DeviceiPhone 11Operating System13.5 My Question or IssueWas trying to find songs from a specific artist in a playlist and it wouldn’t work. Re-installed the app and still doesn’t work. Looks like I can only search by song na...

Composer

Plan Premium Country Estonia   Device iPhone 11 Operating System 13.5   My Question or Issue Was trying to find songs from a specific artist in a playlist and it wouldn’t work. R...

224gdwwsbnnrvmkzufd

Casual Listener

1801 Views

5 replies

0 likes

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Superuser Contribution When playing podcast and it reaches a quiet part in the audio sound pauses

When I am listening to a podcast on a Bluetooth device and the person speaking stops for a second, the audio will pause slightly and start up again halfway through the next word.

Casual Listener

When I am listening to a podcast on a Bluetooth device and the person speaking stops for a second, the audio will pause slightly and start up again halfway through the next word.

MihailY

Moderator

2118 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Desktop app not working on IOS 12.6.3

(iOS 12.6.3) After updating Spotify last week on my CPU, it only shows a black window when application is open. Please advise!

Casual Listener

(iOS 12.6.3)   After updating Spotify last week on my CPU, it only shows a black window when application is open. Please advise!  

AlejaR

Moderator

632 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution can't find the download button

print screen.jpgPlanPremiumCountry italyDeviceiPhone 7Operating SystemiOS 10 My Question or Issue dear all, I can't find the DOWNLOAD on the top/right side of the songs or playlists.. there's a problem with Iphone7 maybe? Screen shot attached.. how c...

Newbie

print screen.jpg Plan Premium Country  italy Device iPhone 7 Operating System iOS 10   My Question or Issue  dear all, I can't find the DOWNLOAD on the top/right side o...

OscarDC

Moderator

29549 Views

6 replies

1 likes

  • 29549 Views
  • 6 replies
  • 1 likes

Superuser Contribution Nezobrazuje se mi možnost zvolit si video

Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu

Newbie

Nemám nahoře v právem rohu vůbec mocnost vybrat si jak chci skladbu přehrát video atd. Moje stránka s přehráním vypadá jinak než když jsem to hledala na internetu

AlejaR

Moderator

502 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Repeat (All) status resets to disabled when a new song is selected

PlanPremiumCountryUSADevice(iPhone SEOperating SystemiOS 15 My Question or IssueSo I use the repeat all function A LOT, and I've noticed that whenever I select a new song, both from the same playlist and a different playlist, the status of repeat res...

Music Fan

Plan Premium Country USA Device (iPhone SE Operating System iOS 15   My Question or Issue So I use the repeat all function A LOT, and I've noticed that whenever I select a new song, bo...

OscarDC

Moderator

4748 Views

14 replies

2 likes

repeat all
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  • 14 replies
  • 2 likes

Superuser Contribution I need played podcast to disappear

Sorting through already played podcast while driving is not good since there should be an option to either move played podcast to the bottom of the stack or even better remove from list and delete the played podcast. If Spotify won't fix this issue, ...

Visitor

Sorting through already played podcast while driving is not good since there should be an option to either move played podcast to the bottom of the stack or even better remove from list and delete th...

MihailY

Moderator

485 Views

1 replies

1 likes

  • 485 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bookmark

How too mark a moment in a podcast that I want to return to

Newbie

How too mark a moment in a podcast that I want to return to

Dian

Spotify Legend

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
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Album radio is now "recommended songs"?

Radio based on an album is now just labelled as "recommended songs for you". Why has this been changed?And today the wording has actually been moved to the bottom right, and is much smaller.This is yet another backwards design decision from Spotify.....

Roadie

Radio based on an album is now just labelled as "recommended songs for you".  Why has this been changed? And today the wording has actually been moved to the bottom right, and is much smaller....

koshkale

Regular

1079 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Why won’t this album play?

I tried playing highschool musical 3’s album and it will not play. When I look up playlists with the songs ih there, they often grey out. I’m able to queue their songs, but they won’t play. My peers with Spotify can play the album with no problem at ...

Visitor

I tried playing highschool musical 3’s album and it will not play. When I look up playlists with the songs ih there, they often grey out. I’m able to queue their songs, but they won’t play. My peers ...

kaworu_bloodpaw

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Searched songs won’t queue and can’t be played by clicking them

When I try to search a song and queue it, it won’t appear in the queue. Neither will any song I try to queue. They also can’t be played from the search tab

Visitor

When I try to search a song and queue it, it won’t appear in the queue. Neither will any song I try to queue. They also can’t be played from the search tab

Dian

Spotify Legend

683 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify won't play when resume on Airpods Pro

Hi, My music on Spotify won't resume when i'v put my Airpods Pro back in my ear(s) or when i've clicked the control-button on the Airpods. Spotify itself shows it's playing but it isn't and when i click a few times again it'll resume my music but it ...

Visitor

Hi,   My music on Spotify won't resume when i'v put my Airpods Pro back in my ear(s) or when i've clicked the control-button on the Airpods. Spotify itself shows it's playing but it isn't and ...

19simo

Casual Listener

14935 Views

16 replies

5 likes

  • 14935 Views
  • 16 replies
  • 5 likes