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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232052 Views

27 replies

5 likes

  • 232052 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113498 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2221 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303686 Views

61 replies

16 likes

  • 303686 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129490 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Device (Denon) takes 25 secs to play (and skips last part of song)

Plan Premium, Country Austria, Device Denon, HW & Operating System allUntil yesterday Spotify had me jump with anger for at least two weeks by skipping the last part of almost any song when I played on the big Denon -- no matter where I streamed. (iP...

Casual Listener

Plan Premium, Country Austria, Device Denon, HW & Operating System all Until yesterday Spotify had me jump with anger for at least two weeks by skipping the last pa...

gue22

Casual Listener

1270 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Apple Watch - Bluetooth headphones not showing up

Hi, I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc. However, the headphones don’t show up as an audio output in the Spotify app on my watch (and theref...

Casual Listener

Hi,   I’v got a new Apple Watch SE with GSM. I can pair my headphones via Bluetooth (JBL Endurance run) and I can make phone calls, hear app alerts etc.  However, the headphones don’t sh...

drckarcher

Casual Listener

1509 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! why can’t i play certain songs

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it’s still in my recent search history, there’s also ...

Casual Listener

I had a song in my playlist called “We could be together” by “Overrated” which i added not so long ago, 2 days ago i saw it wasn’t in my playlist but it won’t even let me play the song even though it...

heisenburger3629

Casual Listener

943 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution When I share the link in messenger it says “Page not found”

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

Regular

I created a new playlist and my put some songs then I copy the playlist link then paste it in messenger but when my friend tried opening it, it wont open the link says “page not found”

iea

Regular

2461 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Superuser Contribution Sleep Timer with Spotify Connect gives weird message

When I try and set the sleep timer using Spotify Connect playing through an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer is running.”I attached a screen shot of the message. Phone...

Casual Listener

When I try and set the sleep timer using Spotify Connect playing through  an external device (Marshall Stanmore II) I get a message that says “Connect will be unavailable while the Sleep Timer i...

elixir963

Newbie

13260 Views

16 replies

3 likes

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  • 16 replies
  • 3 likes

Solved!!Superuser Contribution My Library no longer displays songs only playlists, artists and albums

Plan - PremiumCountry - NZDevice - iPhone XRVersion 8.4.97.900 My Question or IssueWith the latest update, I no longer have the option to see songs in my library. It only displays playlists, artists and albums ( like in the screenshot attached ). Whi...

Casual Listener

Plan - Premium Country - NZ Device - iPhone XR Version 8.4.97.900   My Question or Issue With the latest update, I no longer have the option to see songs in my library. It o...

Alex

Spotify Legend

7913 Views

3 replies

0 likes

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  • 3 replies
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feedback survey

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just a page that tells the user that they just took the...

Visitor

I just took the prompted feedback survey at https://community.spotify.com. When it ends, the user hits a dead end. No link back to the rest of the site. No link or navigation access of any sort. Just...

1213 Views

0 replies

0 likes

  • 1213 Views
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  • 0 likes

Superuser Contribution Whenever I ask Siri to play something it plays always karaoke version

I am always using Siri on my iPhone while I drive, and I use the feature to ask for songs using Siri. But nearly 90% of the times it finds the song but it is always the karaoke version. Which is totally ridiculous because if you search for the same t...

Visitor

I am always using Siri on my iPhone while I drive, and I use the feature to ask for songs using Siri. But nearly 90% of the times it finds the song but it is always the karaoke version. Which is tota...

Eni

Moderator

507 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Music keeps cutting out

PlanFreeCountryUSADeviceiPhone 8Operating System(iOS 14.2 hello, my music cuts out every time I attempt to start music. I will listen to a song, maybe get through a song or 2, but then eventually a song will play and it will cut out at the 15-30 seco...

Visitor

  Plan Free Country USA Device iPhone 8 Operating System (iOS 14.2   hello,   my music cuts out every time I attempt to start music. I will listen to a song, maybe get thr...

abres

Visitor

16963 Views

8 replies

5 likes

  • 16963 Views
  • 8 replies
  • 5 likes

Superuser Contribution Carplay nested playlists?

So this https://community.spotify.com/t5/Ongoing-Issues/Apple-Carplay-cannot-see-playlists-more-than-one-level-deep/idi-p/1839716 (from 2017) is still a problem in 2023. Spotify randomly plays music from ten playlists I have under a subfolder when I ...

Visitor

So this https://community.spotify.com/t5/Ongoing-Issues/Apple-Carplay-cannot-see-playlists-more-than-one-level-deep/idi-p/1839716 (from 2017) is still a problem in 2023. Spotify randomly plays music ...

AlejaR

Moderator

784 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Music not saving place iPhone app

When I am listening to Spotify on my iPhone app, when I close the app and reopen, the app does not go back to where I was playing the album/playlist. Usually, the app doesn’t have the song showing to press play where I left off but other times it goe...

Regular

When I am listening to Spotify on my iPhone app, when I close the app and reopen, the app does not go back to where I was playing the album/playlist. Usually, the app doesn’t have the song showing to...

Eni

Moderator

1723 Views

10 replies

0 likes

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  • 10 replies
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Spotify Connect max volume when a web page asks for MediaDevices access

I'm developing a feature for a web page where the users can record video and audio using the browser's MediaDevices API. When testing it on the same phone where my Spotify Connect client was running, playing musing on my Sonos speakers (two Sonos Mov...

Spotify Legend

I'm developing a feature for a web page where the users can record video and audio using the browser's MediaDevices API. When testing it on the same phone where my Spotify Connect client was running,...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can see a playlist likes on the ios app version and then suddenly I can't

I was checking a playlist (not mine, owned by someone else) and I can click on the likes to see who liked the playlist. Later, when I came back to that playlist, I can't click on the likes anymore. What changed?

Visitor

I was checking a playlist (not mine, owned by someone else) and I can click on the likes to see who liked the playlist. Later, when I came back to that playlist, I can't click on the likes anymore. W...

Joan

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t add songs to playlists and can’t delete playlists

PlanPremiumCountryLithuaniaDeviceiPhone 13 miniOperating SystemiOS 15.5 My Question or Issue Can’t delete playlists and can’t add songs to playlists. Loging out and back does not fix the problem, the only fix I could find was turning the phone off fo...

Regular

  Plan Premium Country Lithuania Device iPhone 13 mini Operating System iOS 15.5   My Question or Issue   Can’t delete playlists and can’t add songs to playlists. Loging ou...

koSiukaS

Regular

1183 Views

5 replies

0 likes

  • 1183 Views
  • 5 replies
  • 0 likes

Superuser Contribution Progress Bar Does Not Move While Looking At Lyrics On Full Screen

Plan: Premium Device: iPhone 13Operating System: iOS 15.5 My Question or IssueProgress bar of a song does not move while looking at the lyrics on full screen. It sometimes works, but rarely.

Newbie

Plan: Premium   Device: iPhone 13 Operating System: iOS 15.5   My Question or Issue Progress bar of a song does not move while looking at the lyrics on full screen. It ...

exjxeoaqwrmbr1io52xx

Visitor

30866 Views

52 replies

12 likes

lyrics
progress bar
  • 30866 Views
  • 52 replies
  • 12 likes

Green "like" button keeps showing after a liked song.

So-- I'm listening to my Radio feed, there's a song playing I actually remember I did like before. Then the song ends. A new song comes to play and I'm like "Did I-- did I like this song?? No way! Go away!"In this case the "dislike" button does not a...

Regular

So-- I'm listening to my Radio feed, there's a song playing I actually remember I did like before. Then the song ends. A new song comes to play and I'm like "Did I-- did I like this song?? No wa...

Nerdtality

Regular

850 Views

1 replies

0 likes

iPad2
  • 850 Views
  • 1 replies
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Superuser Contribution Deseo saber que cuenta pago con mi tarjeta?

Realice varias cuentas y las pagaba con mi tarjeta, cancele todas porque quiero hacer dúo con mi esposo pero me realizó un pago de una cuenta que no sé cuál sea me aparece ese nombre al pago, como sé que cuenta es?

Visitor

Realice varias cuentas y las pagaba con mi tarjeta, cancele todas porque quiero hacer dúo con mi esposo pero me realizó un pago de una cuenta que no sé cuál sea  <snip - moderator edit>&...

Eni

Moderator

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
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Solved!!Superuser Contribution Playing on all speakers including receiver

Spotify version8.8.4.551PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 16.1.2 My Question or IssueI want to play Spotify on ALL my connected speakers. I have two Alexa speakers, a couple of Chromecasts and a Denon Receiver - all of which...

Roadie

Spotify version 8.8.4.551 Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 16.1.2   My Question or Issue I want to play Spotify on ALL my connected speakers. &nbsp...

Alex

Spotify Legend

3730 Views

3 replies

0 likes

  • 3730 Views
  • 3 replies
  • 0 likes