Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Ipad 1 not playing on new install

Ipad 1 not playing on new install

My setup in the home is:

20MB uplink to internet

two laptops - play fine

two iphone4- play fine

two ipad2 - play fine

two ipad1 - will not play

 

The two ipad 1 devices have minimal items running and are basically used for home automation and whole house audio.

Both ipad1's behave the same. When I installed the app, all my playlists showed but when I clicked on any, they would not play.

The 48 hour mobile subscription trial continues to count down, but the devices are unusable.

 

All other devices work fine.

 

Reply
1 Reply

Spotify can help you with this if you contact them directly.

Contact Spotify by using the link below which requires sign in:

http://www.spotify.com/us/about-us/contact/contact-spotify-support/

From the dropdowns select one that matches your situation.

In the message box explain your situation.

Hopefully Spotify can fix this quickly. Smiley Happy

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts