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iPhone SE 2020
My Question or Issue
I have a playlist that includes songs not available on Spotify, so I sync the local files from my desktop to my phone. This worked fine until a few days ago my local files on my phone became unplayable (greyed out). The song is downloaded to the phone (the green arrow shows, see the song called "5334" in the attached screenshot for an example), but I cannot press on it, and opening the menu on it does not show the play option. How can I play my local files again?
Solved! Go to Solution.
Hi there @monicad22,
Thanks for the reply.
Could you make sure that there are no VPN/firewall services turned on on both your phone and PC.
Also, try the following: deleting the playlist with the local songs > restarting both apps > create a mobile Hotspot and connect both devices to it (Have Wi-FI switched off at this point) > Open both apps and upload the local files. This will help us determine if the issue is network related.
Keep us posted!