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Logging in on ipone 6s

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Logging in on ipone 6s

I just got a new iphone 6s and had all my stuff transferred from my old phone to my new phone.  Since then I have not been able to log in.  It gives me error message 404 (temporary log in problem).  I have reset my spotify password and my facebook password, restarted my phone, and deleted and readded the spotify app.  I still can't get logged in.  Please help.

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Accepted Solutions
Marked as solution

Hey @tstubbendick, Welcome to the community! 🙂

 

Lets try figure this out:

 

  1. Are you logging in using your username? Does this fix your issue?
  2. Is your account linked to Facebook? If so have you tried logging in using Facebook?

View solution in original post

Marked as solution

Hey @tstubbendick

 

Your username is your Spotify username, not your email address 🙂 

 

You can find your username here 

 

Are you able to log in using your username?

View solution in original post

4 Replies
Marked as solution

Hey @tstubbendick, Welcome to the community! 🙂

 

Lets try figure this out:

 

  1. Are you logging in using your username? Does this fix your issue?
  2. Is your account linked to Facebook? If so have you tried logging in using Facebook?

Is my username my email address?  If so, I have tried both of the things you suggested.

Marked as solution

Hey @tstubbendick

 

Your username is your Spotify username, not your email address 🙂 

 

You can find your username here 

 

Are you able to log in using your username?

It worked! Thank you so much!

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