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Login failed on mobile

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Login failed on mobile

So I use my Facebook to log into Spotify but it seems that the app will not allow me to log in? When I was listening to music it just cut off and said to sign in. I've made sure that my app is updated but it gives me an error saying username and or password is incorrect even though I pressed the 'log in with Facebook' button
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Marked as solution

Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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25 Replies

I'm having the same problem. I never sign out and it just asked me to sign back in and nothing! ๐Ÿ˜ญ I even went on Facebook and tried to open the app there to jump start it but I had no success with that either. ๐Ÿ˜•

Same here. Hope they fix it soon.

Same here, I've reset my password and still nothing.

same problem at 7:34 it logged me out and I got error 127 and now it shows an error 3 but still the same message the I have wrong username or password

+1

Same problem here it's just the app that's messing up for me I literally just logged in through Facebook on my phone to post this

Same here! We need a quick fix, now!

 

This literally just happened to me right now! ๐Ÿ˜ญ

Marked as solution

Hello everyone,

 

Thanks for posting your reports. There is currently an issue with logging in.

 

Spotify is currently looking into this and hopefully it will be fixed soon.

 

Thank you for your patience. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Sorry, but your post is not a Solution!

@Cohipa

 

Sorry about that.

 

The reason I have marked it as a solution is because lots of people are posting multiple threads about this issue.

 

Marking it as solution floats the post to the top so people can read my post without scrolling to the bottom of the page.

 

In a situation like this, it is important so people can see my statement that this issue is being looked into.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Same problem here.  How long has this been going on?  Just tonight?

@johnchenjr

 

Yes, just tonight. Started about an hour ago.

 

https://twitter.com/SpotifyStatus/status/716163227047108608

 

Hopefully it will be fixed soon!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your help!  Hopefully, we won't be without music for too long...

You're welcome!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Try logging in using Facebook again. It's now working for me both on my iPhone and MacBook Pro.

 

Hope it works for everyone else! 

Hello everyone,

 

This issue has been fixed. Thank you for your patience while this was being fixed.

 

Enjoy the music!

 

https://twitter.com/SpotifyStatus/status/716173997550018560

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

This is June and I still can't login I feel I am being ripped off!!!

When I try to log in on Iphone it tells me user name/password invalid. When I go to reset password I do not get a keyboard that will let me type in my email address. I'm using spotify free. I've tried uninstalling and reinstalling the app.

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