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[Mobile] UI doesn't work properly on offline mode

[Mobile] UI doesn't work properly on offline mode

Plan

Premium

Country

USA 

Device

iPhone 8

Operating System

iOS 12.1.2

 

My Question or Issue

 The UI doesn't work properly whenever the mode is set to offline. I've tried repeatedly restarting the app, but the problem still persists. Attached is a video of me playing music offline but can't use the neat queue gesture to queue up different songs. Please fix this issue please!

Reply
2 Replies

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Your solution worked briefly (about 12 hours) until it reverted back to the same problem that I'm currently facing.

 

OS = iOS 12.1.2

Spotify version = 8.4.89.675

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