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Mood filter only showing “filters are hiding some results”

Mood filter only showing “filters are hiding some results”

No songs show up only the message
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3 Replies

I’m having the exact same problem and don’t know what to do about it

I was trying to use the filter by mood feature, but when I use it I get the message that a filter is hiding results. Is there a filter I acccidently enabled? If there is where can I turn it off? Thank you in advance

 

-I noticed that the only songs that show up are the one's I liked today

-I am on the iOS version of Spotify

-I updated to the latest version after seeing the message

-I restarted my device / Internet

-I logged out and then in

 

 

 

 

Hey there folks, 

 

Thank you for reaching out here in the Community.

 

You can start off by performing a clean reinstall of the app with the steps here as this type of issue is commonly related to some damaged cache stored on your device. This way you'll make sure that you're running the latest app version with all necessary updates and fixes and that any corrupted files from previous installations are gone.

 

If the issue persists, would you mind letting us know if the app behaves the same way when using a different device? 

 

Lastly, include in your next response the exact make and model of the affected device, its operating system and the Spotify version you're currently running. Any screenshots you can provide would also come in handy. You can attach them to your next response by using the Insert image option in the post editor.

 

We'll be on the lookout.

LyubkaModerator
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