Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.
Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.
Cheers!
If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…