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Music keeps playing after app closes

Music keeps playing after app closes

 

Plan

Premium/family

Country: USA 

Device

iPhone

Operating System

iOS

 

My Question or Issue

I got an invite toa family plan - listened all yesteday - worked great - now I can't get music to stop playing - even after I close the app. I deleted and reinstalled and still having the problem. 

Reply
4 Replies

Hi,

 

What specific version of iOS and Spotify are you running?

Did you try to play from another source, let's say play one of your videos from Photos or a video from YT?

Did you try to restart the phone as well?

 

Have a nice day 🙂

I have an iPhone 8+ with iOS 11.4.  I don't know what spotify version I have but I downloaded it for the first time yesterday so it is most likely the latest version.

Hi,

 

Thanks for letting me know.

Please look at the other steps I provided.

Will look futher into it.

 

Have a nice day 🙂

Any update on this - still no help

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