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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28403 Views

40 replies

8 likes

  • 28403 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93157 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

919 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293026 Views

60 replies

15 likes

  • 293026 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123328 Views

19 replies

38 likes

  • 123328 Views
  • 19 replies
  • 38 likes

Solved!! Background downloads not working

My Question or IssueHi, I have recently started to use spotify and have now tried to download my playlists and albums on my iPhone. Generally it works, but with the limitation that I have to leave my display on and spotify as app on. As soon as I hav...

Visitor

My Question or Issue Hi, I have recently started to use spotify and have now tried to download my playlists and albums on my iPhone. Generally it works, but with the limitation that I have to leave ...

Loxer

Community Legend

39828 Views

3 replies

0 likes

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  • 3 replies
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Iphone tmobile loggt nicht ein

hallo, auf meinem iphone mit tmobile stream on kann ich mich nur im wlan modus in spitify einloggen. Im Mobilfunknetz sagt mir die App ich wäre offline und stellt keine Verbindung her.so kann ich die App aver unterwegs natürlich nicht nutzen.weiss je...

Casual Listener

hallo,   auf meinem iphone mit tmobile stream on kann ich mich nur im wlan modus in spitify einloggen. Im Mobilfunknetz sagt mir die App ich wäre offline und stellt keine Verbindung her. so k...

sebrud

Casual Listener

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I download more than one thousand (1,000) songs on my iPhone?

PlanPremium DeviceiPhone 6s, iOS 11.4 Hello there, So I know that there is a download limit of 3,333 songs per device, but I am not even close to reaching this limit and I get constant reminders to delete songs to stay withing the download content li...

Newbie

Plan Premium  Device iPhone 6s, iOS 11.4   Hello there,   So I know that there is a download limit of 3,333 songs per device, but I am not even close to reaching this limit and ...

Loxer

Community Legend

1562 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"Favorite Songs" playlist isn't saving all of my liked songs

PlanFreeCountry United StatesDeviceiPhone 6sOperating SystemiOS 11.4 My Question or Issue Yesterday I decided to make a new spotify account. On my old account, my "Favorite Songs" playlist said exactly how many songs I'd liked and contained every sin...

Newbie

Plan Free Country  United States Device iPhone 6s Operating System iOS 11.4   My Question or Issue  Yesterday I decided to make a new spotify account. On my old account, my "...

488 Views

0 replies

0 likes

  • 488 Views
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change songs automatically

PlanPremiumCountry TurkeyDeviceiPhone 7Operating Systemlast iOS 10 My Question or Issue My problem is, my phone changes or stops songs automatically. I don’t do anything but suddenly it stops or play the next song or 10-15 secs after. What can ı do?

Casual Listener

Plan Premium Country  Turkey Device iPhone 7 Operating System last iOS 10   My Question or Issue  My problem is, my phone changes or stops songs automatically. I don’t do any...

defnegokcen

Casual Listener

1485 Views

2 replies

0 likes

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  • 2 replies
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An Error Occured- tried heaps, it’s my phone but I have no idea what to do

I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but is working on my partners phone. spotify: up to dat...

Newbie

I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but ...

Loxer

Community Legend

724 Views

1 replies

0 likes

Help
iphone
not playing music
  • 724 Views
  • 1 replies
  • 0 likes

Editing playlists (re-arranging songs)

I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my playlists this way now it’s If u could change it back w...

Regular

I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my play...

MattSuda

Spotify Star

1430 Views

3 replies

0 likes

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  • 3 replies
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Not downloading

Hi , my Spotify is not downloading songs , I have premium and free space

Newbie

Hi , my Spotify is not downloading songs , I have premium and free space 

Loxer

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Spotify automatically save songs to my 'songs' playlist

DeviceiPhone 7 Plus My Question or IssueFor some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of before. How do I stop this phantom saving of songs?

Casual Listener

 Device iPhone 7 Plus   My Question or Issue For some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of b...

GeraldRachelle

Casual Listener

2794 Views

2 replies

1 likes

  • 2794 Views
  • 2 replies
  • 1 likes

List for ‘Connect to a device’ is too short and doesn’t allow you to scroll through all devices.

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have various speakers in my house connected to the WiFi network and configured with Google Home. However, only some of these show up in the Spotify app as available d...

Newbie

  Plan Premium Country  USA Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I have various speakers in my house connected to the WiFi network and conf...

Loxer

Community Legend

740 Views

1 replies

1 likes

available devices
Google Home
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  • 1 likes

Superuser Contribution Songs stops and pauses after every track

PlanPremiumCountry UKDeviceiPhone XOperating System(iOS 11.4) My Question or Issuesongs stop at the last 1 second of every song and then have to press next for music to continue when on WiFi/4G. No problem when songs are downloaded. Tried fiddling wi...

Newbie

  Plan Premium Country  UK Device iPhone X Operating System (iOS 11.4)    My Question or Issue songs stop at the last 1 second of every song and then have to press next...

Alfredo

Roadie

810 Views

1 replies

1 likes

  • 810 Views
  • 1 replies
  • 1 likes

Superuser Contribution Non trovo la canzone

non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla

Newbie

non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla  

Alfredo

Roadie

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pauses Unexpectedly

Spotify randomly pauses on my iPhone. I am not logged in anywhere else. Software is up to date. I've tried deleting and reinstallign the app, but I still have the problem. It has been going on for a few months. What are some solutions? Premium PlanCo...

Newbie

  Spotify randomly pauses on my iPhone.  I am not logged in anywhere else.  Software is up to date.  I've tried deleting and reinstallign the app, but I still have the problem.&n...

Alfredo

Roadie

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Error

PlanPremiumCountryUSA DeviceiPhone 7iOS 11.4 My Question or IssueHome Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tabs work just fine. I have reset my phone, uninstalled and reinstalled the app. Not...

Newbie

Plan Premium Country USA   Device iPhone 7 iOS 11.4   My Question or Issue Home Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tab...

Alfredo

Roadie

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Login by Facebook not working ( on IOS)

Hi, i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (that is how I always log in). I confirm - via Facebook app or v...

Newbie

Hi,   i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (tha...

Loxer

Community Legend

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

No more downloads?

Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...

Newbie

Hi,  Hope anyone can help me..  I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...

Loxer

Community Legend

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
  • 0 likes

Spotify wont open when connected to bluetooth

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...

Newbie

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...

Loxer

Community Legend

2736 Views

2 replies

0 likes

  • 2736 Views
  • 2 replies
  • 0 likes

Push notifications not appearing

PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.

Newbie

Plan Premium Country iPhone X Operating System iOS 11   My Question or Issue  I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...

Loxer

Community Legend

1938 Views

1 replies

1 likes

iOS
Push Notifications
  • 1938 Views
  • 1 replies
  • 1 likes

Superuser Contribution All liked songs gone

My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

Casual Listener

    My Question or Issue  I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

Loxer

Community Legend

1092 Views

3 replies

0 likes

  • 1092 Views
  • 3 replies
  • 0 likes

Spotify partially not working/loading on iOS 12 Beta.

PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...

Roadie

  Plan Premium Country  United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta.   My Question or Issue   Ever since installing iOS 12 Pub...

Loxer

Community Legend

3332 Views

1 replies

0 likes

iOS 12
Premium
Public Beta
Spotify
  • 3332 Views
  • 1 replies
  • 0 likes