Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45802 Views

44 replies

10 likes

  • 45802 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112641 Views

116 replies

13 likes

Other
  • 112641 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2123 Views

0 replies

0 likes

iOS
  • 2123 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303379 Views

61 replies

16 likes

  • 303379 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129209 Views

19 replies

38 likes

  • 129209 Views
  • 19 replies
  • 38 likes

Solved!! Accidentily disliked a song on radio

Hi I have accidentily disliked a couple of songs on my radio and they will not appear again - is there anyway of editing this and removing all of my "dislikes"? I don't think any of the ones i've actually disliked on the radio i dislike, i just hit t...

Newbie

Hi   I have accidentily disliked a couple of songs on my radio and they will not appear again - is there anyway of editing this and removing all of my "dislikes"? I don't think any of the on...

maxwow2

Casual Listener

235556 Views

68 replies

33 likes

  • 235556 Views
  • 68 replies
  • 33 likes

Favorites not saving

PlanFreeCountry USDeviceiPhone 6S My Question or Issue Whenever I favorite an album it doesn’t go into my favorites playlist. I’ve tried to save each song in the album one by one and it still doesn’t work but it works for all other songs. The album i...

Casual Listener

  Plan Free Country  US Device iPhone 6S   My Question or Issue  Whenever I favorite an album it doesn’t go into my favorites playlist. I’ve tried to save each song in th...

pinkyoubro

Casual Listener

3083 Views

2 replies

0 likes

Favorites
Panic at the Disco
pray for the wicked
  • 3083 Views
  • 2 replies
  • 0 likes

No queue

PlanPremium v8.4.53.689Country UkDeviceiphone 6sOperating SystemiOS 11.4 My Question or IssueI have no queue. Tried reinstalling.

Visitor

Plan Premium v8.4.53.689 Country  Uk Device iphone 6s Operating System iOS 11.4   My Question or Issue I have no queue. Tried reinstalling. 

Loxer

Community Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Next song doesn't automatically play (8.4.53.689)

PlanPremiumCountrySubscription: United StatesUsage: United KingdomDeviceiPhone XOperating SystemiOS 11.3.1 (15E302)Spotify Version8.4.53.689 My Question or IssueAs of today, songs do not automatically skip to the next they end. It stays "playing" (pl...

Regular

  Plan Premium Country Subscription: United States Usage: United Kingdom Device iPhone X Operating System iOS 11.3.1 (15E302) Spotify Version 8.4.53.689   My Question or Issue ...

t4strain

Regular

1526 Views

2 replies

1 likes

  • 1526 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlists

What date are we finally be able to multi-select songs, especially for playlists. I don’t need no answers with extra sauce saying nothing, just give me a date. That one only thing makes me want to cancel.

Newbie

What date are we finally be able to multi-select songs, especially for playlists. I don’t need no answers with extra sauce saying nothing, just give me a date. That one only thing makes me want to ca...

Alfredo

Roadie

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Spotify mobile isn't scrobbling

Since Spotify decided to put the scrobbling options directly on Last.fm (previously the options were in the Spotify app itself) my scrobbles aren't being registered.I've do everything that were suggested me (like disconnect and reconnect, delete the ...

Visitor

Since Spotify decided to put the scrobbling options directly on Last.fm (previously the options were in the Spotify app itself) my scrobbles aren't being registered. I've do everything that were s...

716 Views

0 replies

3 likes

  • 716 Views
  • 0 replies
  • 3 likes

Changing accounts on iPhone

PlanFree/PremiumCountry DenmarkDeviceiPhone 5s My Question or Issue So I tried to log on to my sisters account on my iPhone but since both account are made with Facebook it wont log in even though we logged her on on my Facebook app.the only option i...

Casual Listener

Plan Free/Premium Country  Denmark Device iPhone 5s   My Question or Issue  So I tried to log on to my sisters account on my iPhone but since both account are made with Faceboo...

Nico

Community Legend

3271 Views

3 replies

0 likes

Account
Login
  • 3271 Views
  • 3 replies
  • 0 likes

Músicas baixando de novo toda vez que entro no Spotify app ios

toda vez que entro no Spotify aplicativo ios as músicas já baixadas no disponível baixam novamente. Fico gastando megas do meu plano e não posso ouvir offline! Me ajudem PlanPremiumCountry BrasilDevice(iPhone 7plus 2017)Operating System (iOS 10, Andr...

Visitor

toda vez que entro no Spotify aplicativo ios as músicas já baixadas no disponível baixam novamente. Fico gastando megas do meu plano e não posso ouvir offline! Me ajudem  Plan Premium Country...

Bittencourt

Spotify Star

19236 Views

1 replies

2 likes

  • 19236 Views
  • 1 replies
  • 2 likes

Video ad option disappears too fast

PlanFreeCountryUSA DeviceiPhone 6Operating SystemiOS 10 My Question or Issue As I’m listening with my phone right beside me, I hear the option to watch the video ad for 30 minutes of free listening. But in the 5 seconds it takes to unlock my phone an...

Newbie

Plan Free Country USA  Device iPhone 6 Operating System iOS 10   My Question or Issue  As I’m listening with my phone right beside me, I hear the option to watch the video ad...

MarcsterS

Casual Listener

1382 Views

2 replies

2 likes

30 minutes ad free issue
video ads
  • 1382 Views
  • 2 replies
  • 2 likes

Charts won't work

PlanPremiumCountry SingaporeDeviceiPod touchOperating SystemiOS 9.3.5 (13G36) (according to my 'About' page) My Question or Issue Hi there, I just updated my Spotify (by just I mean a few weeks ago) and as usual I went to check the Singapore Top 50 c...

Newbie

Plan Premium Country  Singapore Device iPod touch Operating System iOS 9.3.5 (13G36) (according to my 'About' page)   My Question or Issue  Hi there, I just updated my S...

user-removed

Not applicable

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Songs skipping like a CD only when using earbuds

PremiumUnited States DeviceiPhone 7Operating SystemiOS 11.4 Lately, whenever I listen to Spotify music on my iPhone with earbuds in, the songs start skipping like a scratched CD. This goes for any song on any playlist. It'll happen regularly, like se...

Newbie

Premium United States   Device iPhone 7 Operating System iOS 11.4   Lately, whenever I listen to Spotify music on my iPhone with earbuds in, the songs start skipping like a scratche...

user-removed

Not applicable

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unify queue across all devices and/or ask me to choose a queue when switching devices

I mostly use Spotify on my Windows 10 desktop and on my iPhone 6S. I had been listening all morning on the desktop and had queued a couple of hours of music. Then I went to another room and switched playback to my phone. The song that was currently p...

Casual Listener

I mostly use Spotify on my Windows 10 desktop and on my iPhone 6S. I had been listening all morning on the desktop and had queued a couple of hours of music. Then I went to another room and switched ...

Alfredo

Roadie

1021 Views

1 replies

3 likes

  • 1021 Views
  • 1 replies
  • 3 likes

Some songs won’t play

PlanPremiumCountry NorwayDeviceiPhone 7 plusOperating SystemiOS 11.2.5 My Question or Issue Some songs wont play on Spotify, everytime I click on one of the songs it doesn’t do anything and just stop the song that was playing. But the songs that won’...

Casual Listener

  Plan Premium Country  Norway Device iPhone 7 plus Operating System iOS 11.2.5   My Question or Issue  Some songs wont play on Spotify, everytime I click on one of the...

Saimon02

Casual Listener

754 Views

1 replies

0 likes

iphone
Premium
  • 754 Views
  • 1 replies
  • 0 likes

Not able to play daily mix

PremiumCountry FranceDeviceiPhone 5sOperating SystemiOS 10 My Question or IssueSince a month i am not able to read my daily mix, when i open them i only found an error message

Newbie

Premium Country France Device iPhone 5s Operating System iOS 10   My Question or Issue Since a month i am not able to read my daily mix, when i open them i only found an error message&nb...

Loxer

Community Legend

5370 Views

1 replies

1 likes

  • 5370 Views
  • 1 replies
  • 1 likes

Battery life on Deezer twice as high as on Spotify (switch codec to aac)

I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are thatstreaming music on Deezer can last up to twice as long as Spotify on a single battery charge.My test were done on both an 6. gen iPod T...

Newbie

I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are that streaming music on Deezer can last up to twice as long as Spotify on a single ba...

1798 Views

0 replies

2 likes

aac
codec
idea
mp3
  • 1798 Views
  • 0 replies
  • 2 likes

Solved!! How will I find “my songs” in the new update?

I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. And I had hundreds of songs saved. Now I only have ...

Casual Listener

I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. ...

scythedelic

Gig Goer

71512 Views

19 replies

22 likes

  • 71512 Views
  • 19 replies
  • 22 likes

can't find "Devices Lock Screen" in settings

I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume.Others mention going to Settings > Devices, and disabling "Devices Lock Screen." But I see no such o...

Newbie

  I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume. Others mention going to Settings > D...

Loxer

Community Legend

1209 Views

1 replies

0 likes

  • 1209 Views
  • 1 replies
  • 0 likes

Superuser Contribution El diseño de mi aplicación no se actualiza

PlanPremiumCountry ColombiaDeviceiPhone 7 Plus Operating SystemiOS 11.4 My Question or IssueActualicé la aplicación y me di cuenta que antes de iniciar sesión esta tenía una apariencia, pero al momento de iniciar sesión la apariencia vuelve a ser la ...

Newbie

Plan Premium Country  Colombia Device iPhone 7 Plus  Operating System iOS 11.4   My Question or Issue Actualicé la aplicación y me di cuenta que antes de iniciar sesión esta ...

Alfredo

Roadie

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes