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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41764 Views

43 replies

10 likes

  • 41764 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107234 Views

115 replies

12 likes

Other
  • 107234 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1556 Views

0 replies

0 likes

iOS
  • 1556 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301133 Views

61 replies

16 likes

  • 301133 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127187 Views

19 replies

38 likes

  • 127187 Views
  • 19 replies
  • 38 likes

Some songs won’t play

PlanPremiumCountry NorwayDeviceiPhone 7 plusOperating SystemiOS 11.2.5 My Question or Issue Some songs wont play on Spotify, everytime I click on one of the songs it doesn’t do anything and just stop the song that was playing. But the songs that won’...

Casual Listener

  Plan Premium Country  Norway Device iPhone 7 plus Operating System iOS 11.2.5   My Question or Issue  Some songs wont play on Spotify, everytime I click on one of the...

Saimon02

Casual Listener

750 Views

1 replies

0 likes

iphone
Premium
  • 750 Views
  • 1 replies
  • 0 likes

Not able to play daily mix

PremiumCountry FranceDeviceiPhone 5sOperating SystemiOS 10 My Question or IssueSince a month i am not able to read my daily mix, when i open them i only found an error message

Newbie

Premium Country France Device iPhone 5s Operating System iOS 10   My Question or Issue Since a month i am not able to read my daily mix, when i open them i only found an error message&nb...

Loxer

Community Legend

5359 Views

1 replies

1 likes

  • 5359 Views
  • 1 replies
  • 1 likes

Battery life on Deezer twice as high as on Spotify (switch codec to aac)

I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are thatstreaming music on Deezer can last up to twice as long as Spotify on a single battery charge.My test were done on both an 6. gen iPod T...

Newbie

I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are that streaming music on Deezer can last up to twice as long as Spotify on a single ba...

1772 Views

0 replies

2 likes

aac
codec
idea
mp3
  • 1772 Views
  • 0 replies
  • 2 likes

Solved!! How will I find “my songs” in the new update?

I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. And I had hundreds of songs saved. Now I only have ...

Casual Listener

I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. ...

scythedelic

Gig Goer

71456 Views

19 replies

22 likes

  • 71456 Views
  • 19 replies
  • 22 likes

can't find "Devices Lock Screen" in settings

I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume.Others mention going to Settings > Devices, and disabling "Devices Lock Screen." But I see no such o...

Newbie

  I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume. Others mention going to Settings > D...

Loxer

Community Legend

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution El diseño de mi aplicación no se actualiza

PlanPremiumCountry ColombiaDeviceiPhone 7 Plus Operating SystemiOS 11.4 My Question or IssueActualicé la aplicación y me di cuenta que antes de iniciar sesión esta tenía una apariencia, pero al momento de iniciar sesión la apariencia vuelve a ser la ...

Newbie

Plan Premium Country  Colombia Device iPhone 7 Plus  Operating System iOS 11.4   My Question or Issue Actualicé la aplicación y me di cuenta que antes de iniciar sesión esta ...

Alfredo

Roadie

1134 Views

1 replies

0 likes

  • 1134 Views
  • 1 replies
  • 0 likes

Devices disappearing while using Chromecast

PlanPremiumCountry UK DeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within the ios app. However when I setup a homegroup one of the devices dissapears and is repla...

Casual Listener

Plan Premium Country UK   Device iPhone 7 Operating System iOS 11   My Question or Issue  I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within ...

AussieRo

Roadie

1260 Views

4 replies

0 likes

  • 1260 Views
  • 4 replies
  • 0 likes

Superuser Contribution Discover Weekly hasn’t updated in 6 months

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and had my account and songs migrated. I’ve tried logging out and back in and unfo...

Newbie

Plan Premium Country  United States Device iPhone 8 Operating System iOS 11.4 My Question or Issue  Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and...

Alfredo

Roadie

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify connect on a family subcription

My Question or Issue Hi!We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show in the list. Is this a limitation in family subscription? We use 4 diftent u...

Casual Listener

    My Question or Issue  Hi! We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show ...

Alfredo

Roadie

5466 Views

1 replies

2 likes

  • 5466 Views
  • 1 replies
  • 2 likes

If that ain't country by David Allen Coe

Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not find it. I spend my hard earned money for this subscri...

Casual Listener

Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not fin...

JC_68

Newbie

19143 Views

34 replies

20 likes

  • 19143 Views
  • 34 replies
  • 20 likes

iPhone 8plus

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I have tried different WiFi’s, cellular data & im givi...

Newbie

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I h...

Loxer

Community Legend

1195 Views

1 replies

0 likes

  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution faltering music

PlanFamilyCountryThe Netherlands Device(iPhone 7)Operating System(IOS 11.4) My Question or IssueSince a few weeks when I listen to spotify on my Iphone (7) with my original Iphone earphones, the music pauses and continues after a few seconds and the ...

Casual Listener

Plan Family Country The Netherlands  Device (iPhone 7) Operating System (IOS 11.4)   My Question or Issue Since a few weeks when I listen to spotify on my Iphone (7) with my ...

Alfredo

Roadie

854 Views

3 replies

0 likes

  • 854 Views
  • 3 replies
  • 0 likes

Music won’t download

Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s

Newbie

Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s

Loxer

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Downloading issues with IOS

PremiumCountry HKDeviceiPhone 7Operating SystemIos11 My Question or Issuethis is not the first time after I updated the apps or sometimes suddenly some of the songs required a redownload and it just won’t go through n stuck as the picture attached, i...

Regular

  Premium Country  HK Device iPhone 7 Operating System Ios11   My Question or Issue this is not the first time after I updated the apps or sometimes suddenly some of the song...

Loxer

Community Legend

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Language is not changing even though i changed in preferences... what to do??

PlanPremiumCountryDenmarDevice( Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Language is not changing even though i changed in preferences... what to do??The language on my app is Turkish and not chang...

Newbie

  Plan Premium Country Denmar Device ( Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Language is not changing even ...

Razvann

Regular

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I delete playlists?

PlanFree/PremiumCountry US Device(iPhone 6Operating System(iOS 10) My Question or Issue I havent been able to delete playlists for awhile now, when I click on edit and try to swipe and delete them it doesn nothing and just leaves the playlist where i...

Roadie

Plan Free/Premium Country US   Device (iPhone 6 Operating System (iOS 10)   My Question or Issue  I havent been able to delete playlists for awhile now, when I click on ...

Razvann

Regular

1086 Views

2 replies

0 likes

  • 1086 Views
  • 2 replies
  • 0 likes

Playlist Cover Incorrect When Sharing to Instagram Story

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to one that I made and I want it to show up when sharin...

Casual Listener

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to o...

Loxer

Community Legend

3601 Views

1 replies

15 likes

  • 3601 Views
  • 1 replies
  • 15 likes

Superuser Contribution Songs keep skipping or pausing constantly and starts playing when app not open

PlanPremiumCountry UKDeviceIphone 7Operating SystemiOS 11.4 Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song repeatedly to the point where I have to stop listening all together because it ...

Newbie

Plan Premium Country  UK Device Iphone 7 Operating System iOS 11.4   Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song ...

Aimee_T

Roadie

1006 Views

1 replies

1 likes

  • 1006 Views
  • 1 replies
  • 1 likes