Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28473 Views

40 replies

8 likes

  • 28473 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93232 Views

115 replies

12 likes

Other
  • 93232 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

922 Views

0 replies

0 likes

iOS
  • 922 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293056 Views

60 replies

15 likes

  • 293056 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123346 Views

19 replies

38 likes

  • 123346 Views
  • 19 replies
  • 38 likes

Language is not changing even though i changed in preferences... what to do??

PlanPremiumCountryDenmarDevice( Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Language is not changing even though i changed in preferences... what to do??The language on my app is Turkish and not chang...

Newbie

  Plan Premium Country Denmar Device ( Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Language is not changing even ...

Razvann

Regular

688 Views

1 replies

0 likes

  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I delete playlists?

PlanFree/PremiumCountry US Device(iPhone 6Operating System(iOS 10) My Question or Issue I havent been able to delete playlists for awhile now, when I click on edit and try to swipe and delete them it doesn nothing and just leaves the playlist where i...

Roadie

Plan Free/Premium Country US   Device (iPhone 6 Operating System (iOS 10)   My Question or Issue  I havent been able to delete playlists for awhile now, when I click on ...

Razvann

Regular

1046 Views

2 replies

0 likes

  • 1046 Views
  • 2 replies
  • 0 likes

Playlist Cover Incorrect When Sharing to Instagram Story

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to one that I made and I want it to show up when sharin...

Casual Listener

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to o...

Loxer

Community Legend

3588 Views

1 replies

15 likes

  • 3588 Views
  • 1 replies
  • 15 likes

Superuser Contribution Songs keep skipping or pausing constantly and starts playing when app not open

PlanPremiumCountry UKDeviceIphone 7Operating SystemiOS 11.4 Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song repeatedly to the point where I have to stop listening all together because it ...

Newbie

Plan Premium Country  UK Device Iphone 7 Operating System iOS 11.4   Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song ...

Aimee_T

Roadie

987 Views

1 replies

1 likes

  • 987 Views
  • 1 replies
  • 1 likes

App has no option to connect to Facebook

Premium plan, iPhone 5In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are: Private Session Publish Activity Last.fm / Scrobble Waze Since it's impossible to connect to Facebook via my desk...

Music Fan

Premium plan, iPhone 5 In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are:  Private Session  Publish Activity  Last.f...

downtime68

Music Fan

2771 Views

3 replies

0 likes

  • 2771 Views
  • 3 replies
  • 0 likes

HOW to remove previously listened to songs (not in recents)

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my 2017 playlist contained a few of the songs she had...

Newbie

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my...

GamerSmoosh

Newbie

19748 Views

2 replies

29 likes

  • 19748 Views
  • 2 replies
  • 29 likes

Relevant playlist suggestions

PlanPremiumCountryDenmark DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue So I've got a premium subscribtion - however I still get suggestions for playlists with music I have no interest in what so ever! "Snup en god playlist" Is complete...

Regular

Plan Premium Country Denmark   Device iPhone 6 Operating System iOS 11.4   My Question or Issue  So I've got a premium subscribtion - however I still get suggestions for pla...

krxio

Regular

1115 Views

2 replies

0 likes

Playlists
relevant
suggestions
  • 1115 Views
  • 2 replies
  • 0 likes

I am not abroad!

I am from America. I set up my account when I was on vacation in Europe. I can’t get in my account back in America, because “You can’t use account abroad for more than 14 days”.

Casual Listener

I am from America. I set up my account when I was on vacation in Europe. I can’t get in my account back in America, because “You can’t use account abroad for more than 14 days”.

daniellethecool

Casual Listener

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Solved!! Songs won’t play when added to playlists

PlanFreeCountry England, UKDeviceiPhone 5sOperating SystemiOS 11My Question or IssueWhen I add songs to playlists, the new songs won’t play. Playlists that I’ve created will play songs, however when I add new songs to playlists, it won’t play the new...

Casual Listener

  Plan Free Country  England, UK Device iPhone 5s Operating System iOS 11 My Question or Issue When I add songs to playlists, the new songs won’t play. Playlists that I’ve created...

13_berry_13

Casual Listener

11530 Views

1 replies

0 likes

iphone
Playlists
spotify free
  • 11530 Views
  • 1 replies
  • 0 likes

Solved!! New Spotify

Hi everyone, Sorry i'm French But I need to know Why can't I see My friend's profile and My Profile to, since The update of Spotify is on My iphone ?Thank You

Casual Listener

    Hi everyone, Sorry i'm French But I need to know Why can't I see My friend's profile and My Profile to, since The update of Spotify is on My iphone ? Thank You 🙂 

Loxer

Community Legend

1105 Views

5 replies

0 likes

  • 1105 Views
  • 5 replies
  • 0 likes

Not letting me play song?

PlanFree/PremiumCountryUSA DeviceIphone 7 plusOperating SystemiOS 11.2.2 My Question or Issue Hello, I was recently trying to play ‘I wonder if bloods watch blues clues’ by XXX and I cannot add it to my playlists, favorite it, or anything really. Any...

Newbie

  Plan Free/Premium Country USA   Device Iphone 7 plus Operating System iOS 11.2.2   My Question or Issue  Hello, I was recently trying to play ‘I wonder if bloods wat...

Loxer

Community Legend

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

My spotify didn’t update to the new look

My Spotify didn’t update to the newest look and it’s updated on the App Store it says and I’ve deleted the app and redownloaded it and it didn’t update it still, a couple of my friends is updated and mine still isn’t. Is there any way to fix this? iP...

Newbie

My Spotify didn’t update to the newest look and it’s updated on the App Store it says and I’ve deleted the app and redownloaded it and it didn’t update it still, a couple of my friends is updated and...

Loxer

Community Legend

3273 Views

1 replies

0 likes

iphone
Update
  • 3273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random “Suggested” songs always playing

Right I have absolutely had it with this app. Whenever I play an album or a playlist I’ve created, instead of the music I want to hear, I’m getting random music that is nothing like what I’m trying to listen to! I’ve turned off auto play, and from wh...

Casual Listener

Right I have absolutely had it with this app. Whenever I play an album or a playlist I’ve created, instead of the music I want to hear, I’m getting random music that is nothing like what I’m trying t...

LordDerpington

Casual Listener

2073 Views

4 replies

0 likes

  • 2073 Views
  • 4 replies
  • 0 likes

Won’t let be buy premium

PlanFree CountryUnited States DeviceiPhone 8+ Operating System IOS 11.4 My Question or Issue spotify on my phone won’t let me view my profile, make playlists private or unprivated, and it won’t let me buy premium. I’m not sure why I got this version ...

Casual Listener

Plan Free   Country United States     Device iPhone 8+   Operating System  IOS 11.4    My Question or Issue    spotify on my phone won’t let...

arielleshriver

Composer

1208 Views

3 replies

0 likes

  • 1208 Views
  • 3 replies
  • 0 likes

Solved!! Bulk management of downloaded songs: add all to playlist and then delete downloads?

Plan: PremiumCountry: US Device: iPhoneOperating System: iOS 10 I have over 20g of downloaded Spotify music on my phone. I want to create a playlist of all these songs and then delete the downloaded files to free up space. Is there a way to do this w...

Newbie

Plan: Premium Country: US   Device: iPhone Operating System: iOS 10   I have over 20g of downloaded Spotify music on my phone. I want to create a playlist of all these ...

Loxer

Community Legend

2709 Views

1 replies

0 likes

  • 2709 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is killing my iPhone

Hi everyone, I am having issues with Spotify. I am running iOS 11.3.1 in an iPhone 6+ and the device has begun to heat up like **bleep** when I am listening music in background. It didn't heat up like that except when I skipped a lot of songs at a ti...

Casual Listener

Hi everyone,    I am having issues with Spotify. I am running iOS 11.3.1 in an iPhone 6+ and the device has begun to heat up like **bleep** when I am listening music in background. It did...

owmybrain

Gig Goer

8335 Views

13 replies

0 likes

  • 8335 Views
  • 13 replies
  • 0 likes

Solved!! iOS 12 beta CarPlay bug

PlanPremiumCountry USDeviceIphone xOperating SystemIOS 12.0 public beta My Question or Issue During CarPlay, audio will stop if the app is exited out of and/or the screen is turned off. In order for audio to play, the app needed to be open and the sc...

Music Fan

Plan Premium Country  US Device Iphone x Operating System IOS 12.0 public beta    My Question or Issue  During CarPlay, audio will stop if the app is exited out of and/o...

ginaadrson

Casual Listener

8933 Views

11 replies

1 likes

  • 8933 Views
  • 11 replies
  • 1 likes

Solved!! [iOS] Queue on iPhone is not displaying correctly

Plan: Family Premium AccountCountry: USA Device: iPhone 8 running iOS 11.4 (15F79)Spotify Version: 8.4.53.689 My dad pays for Spotify family, and I have my own account that I log into through Facebook, but I can also login using email/password. I use...

Regular

Plan: Family Premium Account Country: USA   Device: iPhone 8 running iOS 11.4 (15F79) Spotify Version: 8.4.53.689   My dad pays for Spotify family, and I have my own account that I lo...

Loxer

Community Legend

3746 Views

5 replies

1 likes

  • 3746 Views
  • 5 replies
  • 1 likes

How can I sort my playlists?

I want to sort my playlists alphabetically. How can I do that? I usually use my Apple phone to access Spotify, but sorting of playlists is not an option as far as I can tell. Are there other Spotify clients (Web player, etc.) that do allow for sortin...

Regular

I want to sort my playlists alphabetically.  How can I do that?   I usually use my Apple phone to access Spotify, but sorting of playlists is not an option as far as I can tell.  Are...

OliviaSS

Music Fan

2147 Views

7 replies

0 likes

  • 2147 Views
  • 7 replies
  • 0 likes

Shuffling on the App

PlanFreeCountry UsaDeviceiPhone 6Operating SystemIOS10 My Question or Issue The most recent update for Spotify looks and feels phenomenal. I have had a paid subscription to Apple Music for a few months provided by my father, but I haven’t used it bec...

Newbie

Plan Free Country  Usa Device iPhone 6 Operating System IOS10   My Question or Issue  The most recent update for Spotify looks and feels phenomenal. I have had a paid subscri...

404 Views

0 replies

1 likes

  • 404 Views
  • 0 replies
  • 1 likes