Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236353 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
117722 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446343 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305129 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Guys, please do a volume limiter for external devices. Lots of users play music with Spotify Connect on their Sony/Denon/Yamaha... whatever home amps, which are 500-1000W. It's a realy good chance to blow out the windows or shock a grandma in the nei...
Guys, please do a volume limiter for external devices. Lots of users play music with Spotify Connect on their Sony/Denon/Yamaha... whatever home amps, which are 500-1000W. It's a realy good c...
Community Legend
754 Views
1 replies
1 likes
PlanPremiumCountry UKDeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue For about a week now my Spotify app has been randomly skipping every other song for a few seconds, a bit like a CD used to do. This is both playing via the actual iphon...
Plan Premium Country UK Device iPhone 6S Operating System iOS 11.4 My Question or Issue For about a week now my Spotify app has been randomly skipping every other song fo...
Roadie
1127 Views
1 replies
0 likes
As above.
As above.
Community Legend
1535 Views
1 replies
0 likes
PlanPremiumCountryTurkeyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that were downloaded. but the worst thing is it keeps deleting them. A few days ago 1...
Plan Premium Country Turkey Device Iphone 7 Operating System IOS 11.4 My Question or Issue Songs are keep getting deleted. Since the last update Spotify deleted 200+ songs that...
Casual Listener
2301 Views
4 replies
1 likes
PlanPremiumaus Device(iPhone x, Operating SystemiOS 11 My Question or Issue This is maybe the 7th time I’ve had to download all my songs again! As I use it more its getting harder and harder why is it making me do this all the time and how do I fix t...
Plan Premium aus Device (iPhone x, Operating System iOS 11 My Question or Issue This is maybe the 7th time I’ve had to download all my songs again! A...
Community Legend
1035 Views
3 replies
1 likes
PlanPremiumCountry USADeviceiPhone 7 PlusOperating SystemiOS 11.4 My Question or Issue When I click Open on Spotify on any web browser I get directed to the App Store. This button use to launch the app. I am updated and currently using an iPhone 7 Pl...
Plan Premium Country USA Device iPhone 7 Plus Operating System iOS 11.4 My Question or Issue When I click Open on Spotify on any web browser I get directed to the...
Casual Listener
4329 Views
3 replies
0 likes
Hey guys, I'm a premium user from Bolivia having trouble on mi iPhone 6 (latest firmware) For a long time now I've been having issues with the shuffle feature, it used to just deactivate every couple of days, but lately it has been every time i close...
Hey guys, I'm a premium user from Bolivia having trouble on mi iPhone 6 (latest firmware) For a long time now I've been having issues with the shuffle feature, it used to just deactivate eve...
Gig Goer
1448 Views
4 replies
0 likes
I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once this starts it keeps happening unless I restart th...
I am a Spotify Premium user and have been using the app on the iPhone 7 for nearly 2 years. I have recently found that when listening to music it randomly pauses/stops and then starts crackling. Once...
Community Legend
2067 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 6sOperating System(iOS 11.4)CD PlayerJVC KD-R790BTMy Question or Issue I have the latest version of Spotify installed on my iPhone, but whenever I try to connect my phone to my brand new radio either via USB, Blu...
Plan Free/Premium Country Device (iPhone 6s Operating System (iOS 11.4) CD Player JVC KD-R790BT My Question or Issue I have the latest version of Spotify installed on m...
Casual Listener
1773 Views
3 replies
2 likes
Hello! When I first saw the Daily Mix feature, I had 6 Mixes. Except for one, all of them were representative of different styles of music that I usually listen to, so I loved them all and planned to listen to them all. I was very happy with what the...
Hello! When I first saw the Daily Mix feature, I had 6 Mixes. Except for one, all of them were representative of different styles of music that I usually listen to, so I loved them all and pla...
Casual Listener
27074 Views
35 replies
9 likes
hi guys,i am trying to adjust to volume on my iPad Pro via my iPhone 8(both running the latest software). I use Spotify premium and I can skip and select songs to play on my iPad without any problem via my iPhone but I can’t adjust the volume which i...
hi guys, i am trying to adjust to volume on my iPad Pro via my iPhone 8(both running the latest software). I use Spotify premium and I can skip and select songs to play on my iPad wi...
Casual Listener
2003 Views
2 replies
3 likes
If I'm listening to Spotify and someone calls me, the song keeps playing despite answering. I have to manually stop the player. Anyone with the same problem? (Premium/Spain - iPhone X - iOS 11)
If I'm listening to Spotify and someone calls me, the song keeps playing despite answering. I have to manually stop the player. Anyone with the same problem? (Premium/Spain - iPhone X - iOS ...
Community Legend
5960 Views
3 replies
0 likes
PlanPremiumCountry SwedenDeviceiPhone 7Operating SystemiOS 11 My Question or Issue When stocking up with albums and playlists for an upcoming trip Im met with**bleep** error saying I gotta remove downloads in order to download. What’s up with that?
Plan Premium Country Sweden Device iPhone 7 Operating System iOS 11 My Question or Issue When stocking up with albums and playlists for an upcoming trip Im met wi...
Community Legend
842 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDeviceIrrelevant, the problem occurs on all devices.Operating SystemIrrelevant. My Question or Issue As of recently, weird entries started popping up in my "recently played" list. These were songs / albums that I didn't p...
Plan Premium Country Netherlands Device Irrelevant, the problem occurs on all devices. Operating System Irrelevant. My Question or Issue As of recently, weird entries started p...
Casual Listener
11956 Views
6 replies
6 likes
How can I download a complete artist on my iPhone - not only a single song or album?
How can I download a complete artist on my iPhone - not only a single song or album?
Community Legend
4637 Views
3 replies
0 likes
Premium user in USiPhone X using Spotify for iOS 8.4.61.719Spotify for Mac 1.0.84.344 I have a bunch of playlists created on Spotify for Mac that contain a mix of local files and normal Spotify-hosted songs. When I try to play the playlists on my iPh...
Premium user in US iPhone X using Spotify for iOS 8.4.61.719 Spotify for Mac 1.0.84.344 I have a bunch of playlists created on Spotify for Mac that contain a mix of local files and normal ...
Community Legend
631 Views
1 replies
0 likes
Hi, I have a problem with the explicit filter option on the spotify app. I turned the option on but now I want to disable it. Apparently to do that you need the TOUCH ID on my apple device. Mine is broken. Like the button is broken and the TOUCH ID i...
Hi, I have a problem with the explicit filter option on the spotify app. I turned the option on but now I want to disable it. Apparently to do that you need the TOUCH ID on my ap...
Regular
2156 Views
3 replies
1 likes
PlanPremiumCountry EstoniaDeviceIphone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Spotify Premium, which uses very much data lately. I have 7GB per month and today, on the first day of July I have streamed o...
Plan Premium Country Estonia Device Iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Spotify Premium, which uses very m...
Regular
923 Views
2 replies
0 likes
I'm running sptify premium on an iPhone 7 32gb. Newest update on both my phone and app. I have most of my library downloaded, mostly a few playlists and lots of albums to listen to while I work delivery so I don't kill my data. Only recently did it s...
I'm running sptify premium on an iPhone 7 32gb. Newest update on both my phone and app. I have most of my library downloaded, mostly a few playlists and lots of albums to listen to while I work deliv...
Not applicable
7343 Views
6 replies
4 likes
- I can't view my own profile anymore- I can't search up friends on the update- I follow friend's playlists because I can't even access their profiles- I can't edit my playlists anymore- I can't see which songs are a part of the playlists= basically ...
- I can't view my own profile anymore - I can't search up friends on the update - I follow friend's playlists because I can't even access their profiles - I can't edit my playlists anymore - I ca...
Music Fan
4174 Views
7 replies
19 likes
