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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35715 Views

40 replies

10 likes

  • 35715 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100989 Views

115 replies

12 likes

Other
  • 100989 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1243 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298000 Views

61 replies

16 likes

  • 298000 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125364 Views

19 replies

38 likes

  • 125364 Views
  • 19 replies
  • 38 likes

Battery life on Deezer twice as high as on Spotify (switch codec to aac)

I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are thatstreaming music on Deezer can last up to twice as long as Spotify on a single battery charge.My test were done on both an 6. gen iPod T...

Newbie

I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are that streaming music on Deezer can last up to twice as long as Spotify on a single ba...

1741 Views

0 replies

2 likes

aac
codec
idea
mp3
  • 1741 Views
  • 0 replies
  • 2 likes

Solved!! How will I find “my songs” in the new update?

I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. And I had hundreds of songs saved. Now I only have ...

Casual Listener

I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. ...

scythedelic

Gig Goer

71361 Views

19 replies

22 likes

  • 71361 Views
  • 19 replies
  • 22 likes

can't find "Devices Lock Screen" in settings

I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume.Others mention going to Settings > Devices, and disabling "Devices Lock Screen." But I see no such o...

Newbie

  I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume. Others mention going to Settings > D...

Loxer

Community Legend

1185 Views

1 replies

0 likes

  • 1185 Views
  • 1 replies
  • 0 likes

Superuser Contribution El diseño de mi aplicación no se actualiza

PlanPremiumCountry ColombiaDeviceiPhone 7 Plus Operating SystemiOS 11.4 My Question or IssueActualicé la aplicación y me di cuenta que antes de iniciar sesión esta tenía una apariencia, pero al momento de iniciar sesión la apariencia vuelve a ser la ...

Newbie

Plan Premium Country  Colombia Device iPhone 7 Plus  Operating System iOS 11.4   My Question or Issue Actualicé la aplicación y me di cuenta que antes de iniciar sesión esta ...

Alfredo

Roadie

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Devices disappearing while using Chromecast

PlanPremiumCountry UK DeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within the ios app. However when I setup a homegroup one of the devices dissapears and is repla...

Casual Listener

Plan Premium Country UK   Device iPhone 7 Operating System iOS 11   My Question or Issue  I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within ...

AussieRo

Roadie

1227 Views

4 replies

0 likes

  • 1227 Views
  • 4 replies
  • 0 likes

Superuser Contribution Discover Weekly hasn’t updated in 6 months

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and had my account and songs migrated. I’ve tried logging out and back in and unfo...

Newbie

Plan Premium Country  United States Device iPhone 8 Operating System iOS 11.4 My Question or Issue  Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and...

Alfredo

Roadie

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify connect on a family subcription

My Question or Issue Hi!We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show in the list. Is this a limitation in family subscription? We use 4 diftent u...

Casual Listener

    My Question or Issue  Hi! We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show ...

Alfredo

Roadie

5451 Views

1 replies

2 likes

  • 5451 Views
  • 1 replies
  • 2 likes

If that ain't country by David Allen Coe

Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not find it. I spend my hard earned money for this subscri...

Casual Listener

Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not fin...

JC_68

Newbie

18958 Views

34 replies

20 likes

  • 18958 Views
  • 34 replies
  • 20 likes

iPhone 8plus

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I have tried different WiFi’s, cellular data & im givi...

Newbie

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I h...

Loxer

Community Legend

1181 Views

1 replies

0 likes

  • 1181 Views
  • 1 replies
  • 0 likes

Superuser Contribution faltering music

PlanFamilyCountryThe Netherlands Device(iPhone 7)Operating System(IOS 11.4) My Question or IssueSince a few weeks when I listen to spotify on my Iphone (7) with my original Iphone earphones, the music pauses and continues after a few seconds and the ...

Casual Listener

Plan Family Country The Netherlands  Device (iPhone 7) Operating System (IOS 11.4)   My Question or Issue Since a few weeks when I listen to spotify on my Iphone (7) with my ...

Alfredo

Roadie

837 Views

3 replies

0 likes

  • 837 Views
  • 3 replies
  • 0 likes

Music won’t download

Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s

Newbie

Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s

Loxer

Community Legend

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Downloading issues with IOS

PremiumCountry HKDeviceiPhone 7Operating SystemIos11 My Question or Issuethis is not the first time after I updated the apps or sometimes suddenly some of the songs required a redownload and it just won’t go through n stuck as the picture attached, i...

Regular

  Premium Country  HK Device iPhone 7 Operating System Ios11   My Question or Issue this is not the first time after I updated the apps or sometimes suddenly some of the song...

Loxer

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Language is not changing even though i changed in preferences... what to do??

PlanPremiumCountryDenmarDevice( Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Language is not changing even though i changed in preferences... what to do??The language on my app is Turkish and not chang...

Newbie

  Plan Premium Country Denmar Device ( Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Language is not changing even ...

Razvann

Regular

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I delete playlists?

PlanFree/PremiumCountry US Device(iPhone 6Operating System(iOS 10) My Question or Issue I havent been able to delete playlists for awhile now, when I click on edit and try to swipe and delete them it doesn nothing and just leaves the playlist where i...

Roadie

Plan Free/Premium Country US   Device (iPhone 6 Operating System (iOS 10)   My Question or Issue  I havent been able to delete playlists for awhile now, when I click on ...

Razvann

Regular

1061 Views

2 replies

0 likes

  • 1061 Views
  • 2 replies
  • 0 likes

Playlist Cover Incorrect When Sharing to Instagram Story

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to one that I made and I want it to show up when sharin...

Casual Listener

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to o...

Loxer

Community Legend

3594 Views

1 replies

15 likes

  • 3594 Views
  • 1 replies
  • 15 likes

Superuser Contribution Songs keep skipping or pausing constantly and starts playing when app not open

PlanPremiumCountry UKDeviceIphone 7Operating SystemiOS 11.4 Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song repeatedly to the point where I have to stop listening all together because it ...

Newbie

Plan Premium Country  UK Device Iphone 7 Operating System iOS 11.4   Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song ...

Aimee_T

Roadie

995 Views

1 replies

1 likes

  • 995 Views
  • 1 replies
  • 1 likes

App has no option to connect to Facebook

Premium plan, iPhone 5In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are: Private Session Publish Activity Last.fm / Scrobble Waze Since it's impossible to connect to Facebook via my desk...

Music Fan

Premium plan, iPhone 5 In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are:  Private Session  Publish Activity  Last.f...

downtime68

Music Fan

2817 Views

3 replies

0 likes

  • 2817 Views
  • 3 replies
  • 0 likes

HOW to remove previously listened to songs (not in recents)

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my 2017 playlist contained a few of the songs she had...

Newbie

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my...

GamerSmoosh

Newbie

19764 Views

2 replies

29 likes

  • 19764 Views
  • 2 replies
  • 29 likes