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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

232879 Views

53 replies

13 likes

  • 232879 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155748 Views

507 replies

108 likes

  • 155748 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107714 Views

19 replies

38 likes

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  • 19 replies
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Multiple Bowers and Wilkins speakers on Airplay IOS

I use a Bowers and Wilkings A5 to play Spotify via Airplay. I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on like on Sonos. Bowers and Wilkins have informed me this is n...

Newbie

I use a Bowers and Wilkings A5 to play Spotify via Airplay.   I am thinking of buying another for the kitchen and assumed I could play through both speakers and toggle one or the other off/on ...

643 Views

0 replies

0 likes

  • 643 Views
  • 0 replies
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Push- Notifications from followed artists!

Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists! Since 2 years ago i chat with the Support about that problem but nothing change! All settings for notifications pulled on, but it doesnt work on my iP...

Visitor

Please Spotify! Please make it soon possible to receive Push- Notifications of my favorite artists!  Since 2 years ago i chat with the Support about that problem but nothing change!  All ...

JackBeau

Composer

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
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New iPhone8 has no playlists

I have just bought an iPhone8 to replace my iPhone6. On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam? Where did they go? I thought they should be on whatever device I use to log into my Spotify account?

Newbie

I have just bought an iPhone8 to replace my iPhone6.  On my new phone when I open Spotify I have no playlists but they are all still listed in Shazam?  Where did they go?  I thought th...

437 Views

0 replies

0 likes

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Recent Update

So I recently updated to the most recent version of Spotify, and I normally used “my saved songs” to listen to music now it’s “gone” or am I not looking on the right place Edit: with the “favorite song” portal I’ve lost 400+ songs

Newbie

So I recently updated to the most recent version of Spotify, and I normally used “my saved songs” to listen to music now it’s “gone” or am I not looking on the right place  Edit: with the “favo...

Infinityferret

Newbie

764 Views

1 replies

0 likes

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  • 1 replies
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Stop auto play in car

Hello, I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play. Even if I pause the current song manually and close Spotify completely it will still resume playing a...

Newbie

Hello,   I am having an issue with Spotify automatically playing when it connects to my car sound system via Bluetooth. I do not want it to auto play.    Even if I pause the curren...

3900 Views

0 replies

50 likes

  • 3900 Views
  • 0 replies
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Can't login to Spotify - iPhone 6 plus

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1. My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button on the app. However the app freezes with the notification "Spotif...

Visitor

I've got the Spotify app on my iPhone 6 plus, which is running iOS 11.3.1.   My account is linked to my Facebook profile so when trying to login I click the "Log in with Facebook" button ...

622 Views

0 replies

0 likes

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Music is autoplaying/skipping

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds but it’s not. It doesn’t do this on other streamin...

Newbie

So i have an iphone 6, for some reason when i have my earbuds plugged in and listening to spotify it will skip songs, pause and play songs, without me touching anything!!! I thought it was my earbuds...

318 Views

0 replies

0 likes

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Battery drain new update 8.4.53.689

Getting severe battery drain after updating on iPhone SE. Music playing for 10 minutes dropped percent by 10%. Previous version did not have this issue.

Casual Listener

Getting severe battery drain after updating on iPhone SE. Music playing for 10 minutes dropped percent by 10%. Previous version did not have this issue.

owmybrain

Gig Goer

1784 Views

5 replies

0 likes

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  • 5 replies
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Podcast still not functioning

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the app, updated it and still no function. I have looked ...

Newbie

So I keep recieving an error on my spotify app that I am unable to open “this particular link on this device” when i click on any podcast. I have an ipad pro and I have deleted and reinstalled the ap...

380 Views

0 replies

0 likes

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  • 0 replies
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Wireless EarPods. Both work but not together!

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right but can’t get BOTH to work Please help!

Newbie

So they’re both paired to my iPhone but only one works at a time! If I click the button on Spotify, it gives me the options to play the left, right or via my phone. I can switch between left or right...

Billy-J

Spotify Star

2094 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Playlists Gone

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone. It’s now random playlists that I’ve never even listened to or created. Thanks for any help. Tried logging off and on and going online to try but nothing. Ipho...

Newbie

Opened app today about all of my 12-15 different playlists with hundreds of songs are gone.    It’s now random playlists that I’ve never even listened to or created.    Thanks...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
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Friends Feed / Publish Activity

Hey guys, I have this the following problem since a week when using Spotify on iOS. All of my friends could see the music I am listening to.I tried reinstalling the app, relogging into my account, turning "publish activity" on and off again and nothi...

Newbie

Hey guys, I have this the following problem since a week when using Spotify on iOS.   All of my friends could see the music I am listening to. I tried reinstalling the app, relogging into my ...

JackBeau

Composer

612 Views

1 replies

2 likes

  • 612 Views
  • 1 replies
  • 2 likes

Error Home page

The app couldn’t show the Home page. 

Newbie

The app couldn’t show the Home page. 

Billy-J

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Behind the Lyrics is not working on my IPhone

I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my friends have them for some of the songs, however th...

Newbie

I’m using the latest update but I still don’t have Behind the Lyrics feature. I know that not all the songs have lyrics available but I checked on those that definitely have the lyrics and I know my ...

martymclean97

Casual Listener

533 Views

1 replies

0 likes

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  • 1 replies
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Hit My Music Limit, Removed Songs on Mac, Not Syncing with iOS

Hi, Spotify for iOS keeps telling me I have reached the maximum amount of downloaded content. Thus, I cleaned out about a thousand saved tracks in "My Music" on Spotify for Mac, but I'm still getting the same error message on iOS. Please help! Thanks...

Newbie

Hi,   Spotify for iOS keeps telling me I have reached the maximum amount of downloaded content. Thus, I cleaned out about a thousand saved tracks in "My Music" on Spotify for Mac, but I'm stil...

JackBeau

Composer

442 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Scrobbles showing but not being recorded

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as scrobbling. tl;dr - not recording scrobbles

Newbie

I'm scrobbling today and the webpage shows the track I'm playing, but once the track has moved to the next one, there's no record of what i've just listened to, and the current track is showing as sc...

favorite

Regular

1503 Views

3 replies

1 likes

  • 1503 Views
  • 3 replies
  • 1 likes

unable to play downloaded songs on iOS

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc. And by not being able to be played, I mean that the bar down ...

Newbie

So ever since I got my new phone and downloaded spotify on it (a few months ago) I have had an issue with some of my songs not being able to be played even though they are downloaded, etc.  And...

Billy-J

Spotify Star

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

some discover weekly playlist songs won't download

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6? only two of the songs won't download. this has happened before. I've tried undownloading and then re-downloading. I have plenty of storage...

Casual Listener

Hi, anyone have any ideas why some songs on my son's discover weekly playlist will not download on my iphone 6?  only two of the songs won't download.  this has happened before.  I've ...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
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Forbidden music?

I’m in Us and trying to get more songs from my motherland Sweden!! I know there is a lot more Swedish music in Sweden then in us and is wondering if there is anything I can do to get “full” access??

Casual Listener

I’m in Us and trying to get more songs from my motherland Sweden!! I know there is a lot more Swedish music in Sweden then in us and is wondering if there is anything I can do to get “full” access??

Forsmanfan

Casual Listener

702 Views

2 replies

0 likes

  • 702 Views
  • 2 replies
  • 0 likes