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Wireless Amp Not Recognized

Wireless Amp Not Recognized

I have a Spotify premium account.  For the past year Spotify Connect recognized my Yamaha Wireless amp on any device (Android, Ipad, etc).  Now Spotify does not recognize the wireless amp on any device.  I have rebooted the amp (including hard reset), insured it is operating under the latest firmware, updated the Spotify amp, and insured that the amp and spotify account are operating on the same wireless network.  Still it is not recognized.  Any help would be appreciated.

1 Reply

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

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