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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45807 Views

44 replies

10 likes

  • 45807 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112652 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2126 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303381 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129213 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Devices disappearing while using Chromecast

PlanPremiumCountry UK DeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within the ios app. However when I setup a homegroup one of the devices dissapears and is repla...

Casual Listener

Plan Premium Country UK   Device iPhone 7 Operating System iOS 11   My Question or Issue  I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within ...

AussieRo

Roadie

1276 Views

4 replies

0 likes

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Superuser Contribution Discover Weekly hasn’t updated in 6 months

PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and had my account and songs migrated. I’ve tried logging out and back in and unfo...

Newbie

Plan Premium Country  United States Device iPhone 8 Operating System iOS 11.4 My Question or Issue  Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and...

Alfredo

Roadie

642 Views

1 replies

0 likes

  • 642 Views
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Solved!!Superuser Contribution Spotify connect on a family subcription

My Question or Issue Hi!We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show in the list. Is this a limitation in family subscription? We use 4 diftent u...

Casual Listener

    My Question or Issue  Hi! We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show ...

Alfredo

Roadie

5487 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

If that ain't country by David Allen Coe

Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not find it. I spend my hard earned money for this subscri...

Casual Listener

Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not fin...

JC_68

Newbie

19289 Views

34 replies

20 likes

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  • 34 replies
  • 20 likes

iPhone 8plus

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I have tried different WiFi’s, cellular data & im givi...

Newbie

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I h...

Loxer

Community Legend

1205 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution faltering music

PlanFamilyCountryThe Netherlands Device(iPhone 7)Operating System(IOS 11.4) My Question or IssueSince a few weeks when I listen to spotify on my Iphone (7) with my original Iphone earphones, the music pauses and continues after a few seconds and the ...

Casual Listener

Plan Family Country The Netherlands  Device (iPhone 7) Operating System (IOS 11.4)   My Question or Issue Since a few weeks when I listen to spotify on my Iphone (7) with my ...

Alfredo

Roadie

866 Views

3 replies

0 likes

  • 866 Views
  • 3 replies
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Music won’t download

Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s

Newbie

Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s

Loxer

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
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Downloading issues with IOS

PremiumCountry HKDeviceiPhone 7Operating SystemIos11 My Question or Issuethis is not the first time after I updated the apps or sometimes suddenly some of the songs required a redownload and it just won’t go through n stuck as the picture attached, i...

Regular

  Premium Country  HK Device iPhone 7 Operating System Ios11   My Question or Issue this is not the first time after I updated the apps or sometimes suddenly some of the song...

Loxer

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Language is not changing even though i changed in preferences... what to do??

PlanPremiumCountryDenmarDevice( Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Language is not changing even though i changed in preferences... what to do??The language on my app is Turkish and not chang...

Newbie

  Plan Premium Country Denmar Device ( Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Language is not changing even ...

Razvann

Regular

731 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why cant I delete playlists?

PlanFree/PremiumCountry US Device(iPhone 6Operating System(iOS 10) My Question or Issue I havent been able to delete playlists for awhile now, when I click on edit and try to swipe and delete them it doesn nothing and just leaves the playlist where i...

Roadie

Plan Free/Premium Country US   Device (iPhone 6 Operating System (iOS 10)   My Question or Issue  I havent been able to delete playlists for awhile now, when I click on ...

Razvann

Regular

1096 Views

2 replies

0 likes

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  • 2 replies
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Playlist Cover Incorrect When Sharing to Instagram Story

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to one that I made and I want it to show up when sharin...

Casual Listener

I am trying to share a playlist to my insatgram story, but when it comes up to post on my story it has the old cover with the 4 images from music that's in the playlist. I have changed the image to o...

Loxer

Community Legend

3601 Views

1 replies

15 likes

  • 3601 Views
  • 1 replies
  • 15 likes

Superuser Contribution Songs keep skipping or pausing constantly and starts playing when app not open

PlanPremiumCountry UKDeviceIphone 7Operating SystemiOS 11.4 Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song repeatedly to the point where I have to stop listening all together because it ...

Newbie

Plan Premium Country  UK Device Iphone 7 Operating System iOS 11.4   Recently I have been listening to spotify on my phone and the songs will either pause or skip to the next song ...

Aimee_T

Roadie

1014 Views

1 replies

1 likes

  • 1014 Views
  • 1 replies
  • 1 likes

App has no option to connect to Facebook

Premium plan, iPhone 5In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are: Private Session Publish Activity Last.fm / Scrobble Waze Since it's impossible to connect to Facebook via my desk...

Music Fan

Premium plan, iPhone 5 In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are:  Private Session  Publish Activity  Last.f...

downtime68

Music Fan

2873 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

HOW to remove previously listened to songs (not in recents)

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my 2017 playlist contained a few of the songs she had...

Newbie

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my...

GamerSmoosh

Newbie

19795 Views

2 replies

29 likes

  • 19795 Views
  • 2 replies
  • 29 likes

Relevant playlist suggestions

PlanPremiumCountryDenmark DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue So I've got a premium subscribtion - however I still get suggestions for playlists with music I have no interest in what so ever! "Snup en god playlist" Is complete...

Regular

Plan Premium Country Denmark   Device iPhone 6 Operating System iOS 11.4   My Question or Issue  So I've got a premium subscribtion - however I still get suggestions for pla...

krxio

Regular

1138 Views

2 replies

0 likes

Playlists
relevant
suggestions
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  • 2 replies
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I am not abroad!

I am from America. I set up my account when I was on vacation in Europe. I can’t get in my account back in America, because “You can’t use account abroad for more than 14 days”.

Casual Listener

I am from America. I set up my account when I was on vacation in Europe. I can’t get in my account back in America, because “You can’t use account abroad for more than 14 days”.

daniellethecool

Casual Listener

638 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Songs won’t play when added to playlists

PlanFreeCountry England, UKDeviceiPhone 5sOperating SystemiOS 11My Question or IssueWhen I add songs to playlists, the new songs won’t play. Playlists that I’ve created will play songs, however when I add new songs to playlists, it won’t play the new...

Casual Listener

  Plan Free Country  England, UK Device iPhone 5s Operating System iOS 11 My Question or Issue When I add songs to playlists, the new songs won’t play. Playlists that I’ve created...

13_berry_13

Casual Listener

11566 Views

1 replies

0 likes

iphone
Playlists
spotify free
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Solved!! New Spotify

Hi everyone, Sorry i'm French But I need to know Why can't I see My friend's profile and My Profile to, since The update of Spotify is on My iphone ?Thank You

Casual Listener

    Hi everyone, Sorry i'm French But I need to know Why can't I see My friend's profile and My Profile to, since The update of Spotify is on My iphone ? Thank You 🙂 

Loxer

Community Legend

1168 Views

5 replies

0 likes

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  • 5 replies
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Not letting me play song?

PlanFree/PremiumCountryUSA DeviceIphone 7 plusOperating SystemiOS 11.2.2 My Question or Issue Hello, I was recently trying to play ‘I wonder if bloods watch blues clues’ by XXX and I cannot add it to my playlists, favorite it, or anything really. Any...

Newbie

  Plan Free/Premium Country USA   Device Iphone 7 plus Operating System iOS 11.2.2   My Question or Issue  Hello, I was recently trying to play ‘I wonder if bloods wat...

Loxer

Community Legend

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

My spotify didn’t update to the new look

My Spotify didn’t update to the newest look and it’s updated on the App Store it says and I’ve deleted the app and redownloaded it and it didn’t update it still, a couple of my friends is updated and mine still isn’t. Is there any way to fix this? iP...

Newbie

My Spotify didn’t update to the newest look and it’s updated on the App Store it says and I’ve deleted the app and redownloaded it and it didn’t update it still, a couple of my friends is updated and...

Loxer

Community Legend

3295 Views

1 replies

0 likes

iphone
Update
  • 3295 Views
  • 1 replies
  • 0 likes