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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

272779 Views

58 replies

14 likes

  • 272779 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

173335 Views

507 replies

108 likes

  • 173335 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

115827 Views

19 replies

38 likes

  • 115827 Views
  • 19 replies
  • 38 likes

I lost all personalization after re-install and password change. Any help given is appreciated.

PlanPremiumCountryTurkeyDeviceiPhone 7Operating SystemiOS10, MacOSMy Question or IssueI had some problems on iPhone7 about playback. Tracks skipped and playback paused. Having read that re-installing solved same kind of problems I erased Spotify from...

Casual Listener

Plan Premium Country Turkey Device iPhone 7 Operating System iOS10, MacOS My Question or Issue I had some problems on iPhone7 about playback. Tracks skipped and playback paused. Having read ...

Loxer

Community Legend

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

shuffle

PlanFreeCountry usaDeviceiPhone SEOperating SystemiOS 11 My Question or Issue why when i hit shuffle it always starts at the beginning and goes in order? i have over 200 songs that i want to be played in any sort of order, i close the app press shuff...

Newbie

Plan Free Country  usa Device iPhone SE Operating System iOS 11   My Question or Issue  why when i hit shuffle it always starts at the beginning and goes in order? i have ove...

Hubo

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Change Language on Iphone

PlanPremiumCountry NorwayDeviceiPhone 7 My Question or Issue I did install Spotify on my wife’s Iphone today. She has her language settings to Norwegian, but Spotify installed German.I have tried to change Language to English and did a restart on the...

Newbie

  Plan Premium Country  Norway Device iPhone 7   My Question or Issue   I did install Spotify on my wife’s Iphone today. She has her language settings to Norwegian, but ...

Hubo

Community Legend

2091 Views

1 replies

0 likes

  • 2091 Views
  • 1 replies
  • 0 likes

Music keeps playing after app closes

PlanPremium/familyCountry: USA DeviceiPhoneOperating SystemiOS My Question or IssueI got an invite toa family plan - listened all yesteday - worked great - now I can't get music to stop playing - even after I close the app. I deleted and reinstalled ...

Casual Listener

  Plan Premium/family Country: USA  Device iPhone Operating System iOS   My Question or Issue I got an invite toa family plan - listened all yesteday - worked great - now I c...

cb_Help

Casual Listener

3711 Views

4 replies

0 likes

  • 3711 Views
  • 4 replies
  • 0 likes

Solved!! Spotify premium cant be purchased in this app

PlanPremiumCountry PhilippinesDeviceiPhone 6Operating SystemiOS 11 My Question or Issue Premium subscription suddenly converted back to free. App says premiuim purchase is not available in the app

Casual Listener

Plan Premium Country  Philippines Device iPhone 6 Operating System iOS 11   My Question or Issue   Premium subscription suddenly converted back to free. App says premiuim pu...

x2zr4li-t1_za

Casual Listener

6370 Views

2 replies

0 likes

  • 6370 Views
  • 2 replies
  • 0 likes

[Mobile] Bring back old layout for free mobile version

I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to view my own profie, so I am unable to reach the peo...

Newbie

I am currently using the free mobile version on my iPhone, and after the recent update, a page solely for a Spotify premium ad has been added at the bottom of my screen. This took away the button to ...

Maxim

Spotify Star

704 Views

1 replies

2 likes

Mobile
  • 704 Views
  • 1 replies
  • 2 likes

Finding friends

PlanFreeCountry DeviceiPhone 8 Operating SystemiOS 10 My Question or Issue I am trying to locate family members on Spotify. I use the following formula in the search bar to locate: spotify:username:xxxxx Xs = family member username Each time I do thi...

Newbie

Plan Free Country   Device iPhone 8   Operating System iOS 10   My Question or Issue  I am trying to locate family members on Spotify.  I use the following formula...

Maxim

Spotify Star

845 Views

1 replies

0 likes

error messages
Find friends
usernames
  • 845 Views
  • 1 replies
  • 0 likes

Solved!! Clear Spotify Queue on IOS

PlanPremiumCountryAustraliaDevice(iPhone Operating System(iOS 11.4) My Question or Issue I've looked through the knowledge base, searched and watched videos on how to clear the queue on Spotify, but it's either not clear, or my tech skills are failin...

Casual Listener

Plan Premium Country Australia Device (iPhone 😎 Operating System (iOS 11.4)   My Question or Issue   I've looked through the knowledge base, searched and watched videos on how t...

beeceela

Casual Listener

142653 Views

3 replies

1 likes

iOS
IOS 11
queue
queue error
queue list
  • 142653 Views
  • 3 replies
  • 1 likes

CAN'T EDIT MY PLAYLIST

HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have attached a photo showing that is no option to edit the playl...

Casual Listener

HI,  So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have at...

Djelan

Casual Listener

27832 Views

5 replies

1 likes

  • 27832 Views
  • 5 replies
  • 1 likes

Unable to Sync Playlst to iphone and ipad

Plan/PremiumCountry Device(iPhone 5 and ipad pro)Operating SystemIphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my iPhone or iPad. I signed out of all the apps, waited a few minutes and signed back in...

Casual Listener

Plan /Premium Country   Device (iPhone 5 and ipad pro) Operating System Iphone 5 IOS 10, iPad pro iOS 11   My Question or Issue  A playlist from desktop will not sync with my...

LukasRocks1021

Music Fan

723 Views

1 replies

0 likes

Sync to iPad
Sync to Phone
  • 723 Views
  • 1 replies
  • 0 likes

Uploading local files to iphone

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, opening my mobile Spotify I see the playlist and it s...

Casual Listener

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, op...

j6dglh8p_-ptb

Newbie

1078 Views

3 replies

1 likes

  • 1078 Views
  • 3 replies
  • 1 likes

Downloading local files

PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...

Regular

Plan premium Country  uk Device Iphonex Operating System Mac os sierra   My Question or Issue  so I have some local only files on my mac spotify app and they are in a playlis...

heshanindra

Regular

695 Views

1 replies

1 likes

  • 695 Views
  • 1 replies
  • 1 likes

Spotify won’t download songs

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have tried using different WiFi networks, cellular, unins...

Newbie

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have t...

Loxer

Community Legend

49480 Views

1 replies

3 likes

  • 49480 Views
  • 1 replies
  • 3 likes

Email login

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my l...

Newbie

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would li...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Not syncing to iPod

PlanPremiumCountry AustraliaDeviceiPod Touch 2nd GenerationOperating SystemiOS 4 My Question or IssueA couple months back I installed spotify on my old iPod to listen to music in my car. I had to download an older version of spotify that was compatib...

Newbie

Plan Premium Country  Australia Device iPod Touch 2nd Generation Operating System iOS 4   My Question or Issue A couple months back I installed spotify on my old iPod to listen to...

Maxim

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Backup to IPad/ICloud

PlanPremiumCountryCyprusDevicePC & IPadOperating System(iOS 10, Windows 10) My Question or IssueHiI’m trying to synchronise my Spotify tracks and playlists from my PC to my Ipad, but a message appears on my Ipad informing me that I do not have suffic...

Regular

Plan Premium Country Cyprus Device PC & IPad Operating System (iOS 10, Windows 10)   My Question or Issue Hi I’m trying to synchronise my Spotify tracks and playlists from my PC t...

Loxer

Community Legend

1695 Views

1 replies

0 likes

  • 1695 Views
  • 1 replies
  • 0 likes

Fiyatlandırma ve aylık ücret çekimi

İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip hata veriyor ve ben her ay kartımı tekrar tanımlama...

Newbie

İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip ...

727 Views

0 replies

0 likes

  • 727 Views
  • 0 replies
  • 0 likes

Why does spotify skip songs on iPhone app

This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking new order downloads- even though they have played ...

Newbie

This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking...

Loxer

Community Legend

1304 Views

1 replies

0 likes

  • 1304 Views
  • 1 replies
  • 0 likes

iOS Error Code: "Login Failed, Error: 9"

My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle of a song and say she needs to log in, or not allow ...

Casual Listener

My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle o...

1278041643

Newbie

3830 Views

4 replies

2 likes

  • 3830 Views
  • 4 replies
  • 2 likes

Is there a way to filter songs on your playlist with the newer update

PlanFreeCountry Device(iPhone 6sOperating System(iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the options to filter your songs in your playlist is no longer there,therfore making it hard to f...

Newbie

  Plan Free Country   Device (iPhone 6s Operating System (iOS 11.3.1)   When the new Spotify update came and redid the whole app layout and experience I found that the option...

Loxer

Community Legend

1255 Views

1 replies

1 likes

  • 1255 Views
  • 1 replies
  • 1 likes