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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35708 Views

40 replies

10 likes

  • 35708 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100967 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1242 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297989 Views

61 replies

16 likes

  • 297989 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125362 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Editing playlists (re-arranging songs)

I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my playlists this way now it’s If u could change it back w...

Regular

I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my play...

MattSuda

Spotify Star

1454 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Not downloading

Hi , my Spotify is not downloading songs , I have premium and free space

Newbie

Hi , my Spotify is not downloading songs , I have premium and free space 

Loxer

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Spotify automatically save songs to my 'songs' playlist

DeviceiPhone 7 Plus My Question or IssueFor some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of before. How do I stop this phantom saving of songs?

Casual Listener

 Device iPhone 7 Plus   My Question or Issue For some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of b...

GeraldRachelle

Casual Listener

2828 Views

2 replies

1 likes

  • 2828 Views
  • 2 replies
  • 1 likes

List for ‘Connect to a device’ is too short and doesn’t allow you to scroll through all devices.

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have various speakers in my house connected to the WiFi network and configured with Google Home. However, only some of these show up in the Spotify app as available d...

Newbie

  Plan Premium Country  USA Device iPhone 8 Operating System iOS 11.4   My Question or Issue  I have various speakers in my house connected to the WiFi network and conf...

Loxer

Community Legend

758 Views

1 replies

1 likes

available devices
Google Home
  • 758 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs stops and pauses after every track

PlanPremiumCountry UKDeviceiPhone XOperating System(iOS 11.4) My Question or Issuesongs stop at the last 1 second of every song and then have to press next for music to continue when on WiFi/4G. No problem when songs are downloaded. Tried fiddling wi...

Newbie

  Plan Premium Country  UK Device iPhone X Operating System (iOS 11.4)    My Question or Issue songs stop at the last 1 second of every song and then have to press next...

Alfredo

Roadie

827 Views

1 replies

1 likes

  • 827 Views
  • 1 replies
  • 1 likes

Superuser Contribution Non trovo la canzone

non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla

Newbie

non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla  

Alfredo

Roadie

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pauses Unexpectedly

Spotify randomly pauses on my iPhone. I am not logged in anywhere else. Software is up to date. I've tried deleting and reinstallign the app, but I still have the problem. It has been going on for a few months. What are some solutions? Premium PlanCo...

Newbie

  Spotify randomly pauses on my iPhone.  I am not logged in anywhere else.  Software is up to date.  I've tried deleting and reinstallign the app, but I still have the problem.&n...

Alfredo

Roadie

815 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Home Screen Error

PlanPremiumCountryUSA DeviceiPhone 7iOS 11.4 My Question or IssueHome Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tabs work just fine. I have reset my phone, uninstalled and reinstalled the app. Not...

Newbie

Plan Premium Country USA   Device iPhone 7 iOS 11.4   My Question or Issue Home Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tab...

Alfredo

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Login by Facebook not working ( on IOS)

Hi, i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (that is how I always log in). I confirm - via Facebook app or v...

Newbie

Hi,   i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (tha...

Loxer

Community Legend

597 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No more downloads?

Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...

Newbie

Hi,  Hope anyone can help me..  I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...

Loxer

Community Legend

1087 Views

1 replies

0 likes

  • 1087 Views
  • 1 replies
  • 0 likes

Spotify wont open when connected to bluetooth

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...

Newbie

I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...

Loxer

Community Legend

2763 Views

2 replies

0 likes

  • 2763 Views
  • 2 replies
  • 0 likes

Push notifications not appearing

PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.

Newbie

Plan Premium Country iPhone X Operating System iOS 11   My Question or Issue  I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...

Loxer

Community Legend

1968 Views

1 replies

1 likes

iOS
Push Notifications
  • 1968 Views
  • 1 replies
  • 1 likes

Superuser Contribution All liked songs gone

My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

Casual Listener

    My Question or Issue  I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20

Loxer

Community Legend

1124 Views

3 replies

0 likes

  • 1124 Views
  • 3 replies
  • 0 likes

Spotify partially not working/loading on iOS 12 Beta.

PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...

Roadie

  Plan Premium Country  United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta.   My Question or Issue   Ever since installing iOS 12 Pub...

Loxer

Community Legend

3348 Views

1 replies

0 likes

iOS 12
Premium
Public Beta
Spotify
  • 3348 Views
  • 1 replies
  • 0 likes

Band names removed

Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.

Casual Listener

  Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums. 

617 Views

0 replies

0 likes

Band names
  • 617 Views
  • 0 replies
  • 0 likes

Sync Problem

PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueMy newly added music from the Spotfy desktop application is not automatically added and downloaded to the iPhone application. I am using Spotify on iPhone offline, aut...

Newbie

 Plan Premium Country  Turkey Device iPhone 5s Operating System iOS 11   My Question or Issue My newly added music from the Spotfy desktop application is not automatical...

Loxer

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

My spotify keeps skipping

I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute or two without having this issue. Does anyone know how to fix th...

Visitor

  I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute ...

Loxer

Community Legend

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

[iOS] [iPhone 8] App says I'm offline when trying to listen on Verizon LTE

PremiumUSA DeviceiPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had no issues listening to music on LTE during my commute.Now on the new device, anytime I op...

Casual Listener

Premium USA   Device iPhone 8     My Question or Issue   I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had...

campbell93

Casual Listener

1493 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playback stops after 'longer' tracks

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but then playback stops. When I click 'Next song', playba...

Casual Listener

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but th...

storch_ss

Casual Listener

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

How to favorite songs by artist or album on app?

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a specific artist and album?

Casual Listener

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a speci...

Cocohorse

Casual Listener

1278 Views

2 replies

0 likes

  • 1278 Views
  • 2 replies
  • 0 likes