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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41759 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107223 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1554 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301127 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127182 Views

19 replies

38 likes

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App has no option to connect to Facebook

Premium plan, iPhone 5In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are: Private Session Publish Activity Last.fm / Scrobble Waze Since it's impossible to connect to Facebook via my desk...

Music Fan

Premium plan, iPhone 5 In the Settings/Social menu I don't have any option to connect my account to Facebook. The only things listed are:  Private Session  Publish Activity  Last.f...

downtime68

Music Fan

2855 Views

3 replies

0 likes

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HOW to remove previously listened to songs (not in recents)

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my 2017 playlist contained a few of the songs she had...

Newbie

Is there a way to remove artists/songs you’ve listened to in the past, but they’re not in your recents? Example, when my young niece has used my phone she has listened to a bunch of kids stuff. So my...

GamerSmoosh

Newbie

19776 Views

2 replies

29 likes

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  • 29 likes

Relevant playlist suggestions

PlanPremiumCountryDenmark DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue So I've got a premium subscribtion - however I still get suggestions for playlists with music I have no interest in what so ever! "Snup en god playlist" Is complete...

Regular

Plan Premium Country Denmark   Device iPhone 6 Operating System iOS 11.4   My Question or Issue  So I've got a premium subscribtion - however I still get suggestions for pla...

krxio

Regular

1134 Views

2 replies

0 likes

Playlists
relevant
suggestions
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I am not abroad!

I am from America. I set up my account when I was on vacation in Europe. I can’t get in my account back in America, because “You can’t use account abroad for more than 14 days”.

Casual Listener

I am from America. I set up my account when I was on vacation in Europe. I can’t get in my account back in America, because “You can’t use account abroad for more than 14 days”.

daniellethecool

Casual Listener

637 Views

2 replies

0 likes

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Solved!! Songs won’t play when added to playlists

PlanFreeCountry England, UKDeviceiPhone 5sOperating SystemiOS 11My Question or IssueWhen I add songs to playlists, the new songs won’t play. Playlists that I’ve created will play songs, however when I add new songs to playlists, it won’t play the new...

Casual Listener

  Plan Free Country  England, UK Device iPhone 5s Operating System iOS 11 My Question or Issue When I add songs to playlists, the new songs won’t play. Playlists that I’ve created...

13_berry_13

Casual Listener

11553 Views

1 replies

0 likes

iphone
Playlists
spotify free
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Solved!! New Spotify

Hi everyone, Sorry i'm French But I need to know Why can't I see My friend's profile and My Profile to, since The update of Spotify is on My iphone ?Thank You

Casual Listener

    Hi everyone, Sorry i'm French But I need to know Why can't I see My friend's profile and My Profile to, since The update of Spotify is on My iphone ? Thank You 🙂 

Loxer

Community Legend

1163 Views

5 replies

0 likes

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  • 5 replies
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Not letting me play song?

PlanFree/PremiumCountryUSA DeviceIphone 7 plusOperating SystemiOS 11.2.2 My Question or Issue Hello, I was recently trying to play ‘I wonder if bloods watch blues clues’ by XXX and I cannot add it to my playlists, favorite it, or anything really. Any...

Newbie

  Plan Free/Premium Country USA   Device Iphone 7 plus Operating System iOS 11.2.2   My Question or Issue  Hello, I was recently trying to play ‘I wonder if bloods wat...

Loxer

Community Legend

783 Views

1 replies

0 likes

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My spotify didn’t update to the new look

My Spotify didn’t update to the newest look and it’s updated on the App Store it says and I’ve deleted the app and redownloaded it and it didn’t update it still, a couple of my friends is updated and mine still isn’t. Is there any way to fix this? iP...

Newbie

My Spotify didn’t update to the newest look and it’s updated on the App Store it says and I’ve deleted the app and redownloaded it and it didn’t update it still, a couple of my friends is updated and...

Loxer

Community Legend

3289 Views

1 replies

0 likes

iphone
Update
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Superuser Contribution Random “Suggested” songs always playing

Right I have absolutely had it with this app. Whenever I play an album or a playlist I’ve created, instead of the music I want to hear, I’m getting random music that is nothing like what I’m trying to listen to! I’ve turned off auto play, and from wh...

Casual Listener

Right I have absolutely had it with this app. Whenever I play an album or a playlist I’ve created, instead of the music I want to hear, I’m getting random music that is nothing like what I’m trying t...

LordDerpington

Casual Listener

2106 Views

4 replies

0 likes

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Won’t let be buy premium

PlanFree CountryUnited States DeviceiPhone 8+ Operating System IOS 11.4 My Question or Issue spotify on my phone won’t let me view my profile, make playlists private or unprivated, and it won’t let me buy premium. I’m not sure why I got this version ...

Casual Listener

Plan Free   Country United States     Device iPhone 8+   Operating System  IOS 11.4    My Question or Issue    spotify on my phone won’t let...

arielleshriver

Composer

1245 Views

3 replies

0 likes

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Solved!! Bulk management of downloaded songs: add all to playlist and then delete downloads?

Plan: PremiumCountry: US Device: iPhoneOperating System: iOS 10 I have over 20g of downloaded Spotify music on my phone. I want to create a playlist of all these songs and then delete the downloaded files to free up space. Is there a way to do this w...

Newbie

Plan: Premium Country: US   Device: iPhone Operating System: iOS 10   I have over 20g of downloaded Spotify music on my phone. I want to create a playlist of all these ...

Loxer

Community Legend

2761 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify is killing my iPhone

Hi everyone, I am having issues with Spotify. I am running iOS 11.3.1 in an iPhone 6+ and the device has begun to heat up like **bleep** when I am listening music in background. It didn't heat up like that except when I skipped a lot of songs at a ti...

Casual Listener

Hi everyone,    I am having issues with Spotify. I am running iOS 11.3.1 in an iPhone 6+ and the device has begun to heat up like **bleep** when I am listening music in background. It did...

owmybrain

Gig Goer

8489 Views

13 replies

0 likes

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Solved!! iOS 12 beta CarPlay bug

PlanPremiumCountry USDeviceIphone xOperating SystemIOS 12.0 public beta My Question or Issue During CarPlay, audio will stop if the app is exited out of and/or the screen is turned off. In order for audio to play, the app needed to be open and the sc...

Music Fan

Plan Premium Country  US Device Iphone x Operating System IOS 12.0 public beta    My Question or Issue  During CarPlay, audio will stop if the app is exited out of and/o...

ginaadrson

Casual Listener

9155 Views

11 replies

1 likes

  • 9155 Views
  • 11 replies
  • 1 likes

Solved!! [iOS] Queue on iPhone is not displaying correctly

Plan: Family Premium AccountCountry: USA Device: iPhone 8 running iOS 11.4 (15F79)Spotify Version: 8.4.53.689 My dad pays for Spotify family, and I have my own account that I log into through Facebook, but I can also login using email/password. I use...

Regular

Plan: Family Premium Account Country: USA   Device: iPhone 8 running iOS 11.4 (15F79) Spotify Version: 8.4.53.689   My dad pays for Spotify family, and I have my own account that I lo...

Loxer

Community Legend

3839 Views

5 replies

1 likes

  • 3839 Views
  • 5 replies
  • 1 likes

How can I sort my playlists?

I want to sort my playlists alphabetically. How can I do that? I usually use my Apple phone to access Spotify, but sorting of playlists is not an option as far as I can tell. Are there other Spotify clients (Web player, etc.) that do allow for sortin...

Regular

I want to sort my playlists alphabetically.  How can I do that?   I usually use my Apple phone to access Spotify, but sorting of playlists is not an option as far as I can tell.  Are...

OliviaSS

Music Fan

2277 Views

7 replies

0 likes

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  • 7 replies
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Shuffling on the App

PlanFreeCountry UsaDeviceiPhone 6Operating SystemIOS10 My Question or Issue The most recent update for Spotify looks and feels phenomenal. I have had a paid subscription to Apple Music for a few months provided by my father, but I haven’t used it bec...

Newbie

Plan Free Country  Usa Device iPhone 6 Operating System IOS10   My Question or Issue  The most recent update for Spotify looks and feels phenomenal. I have had a paid subscri...

420 Views

0 replies

1 likes

  • 420 Views
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  • 1 likes

Solved!! Background downloads not working

My Question or IssueHi, I have recently started to use spotify and have now tried to download my playlists and albums on my iPhone. Generally it works, but with the limitation that I have to leave my display on and spotify as app on. As soon as I hav...

Visitor

My Question or Issue Hi, I have recently started to use spotify and have now tried to download my playlists and albums on my iPhone. Generally it works, but with the limitation that I have to leave ...

Loxer

Community Legend

39935 Views

3 replies

0 likes

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  • 3 replies
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Iphone tmobile loggt nicht ein

hallo, auf meinem iphone mit tmobile stream on kann ich mich nur im wlan modus in spitify einloggen. Im Mobilfunknetz sagt mir die App ich wäre offline und stellt keine Verbindung her.so kann ich die App aver unterwegs natürlich nicht nutzen.weiss je...

Casual Listener

hallo,   auf meinem iphone mit tmobile stream on kann ich mich nur im wlan modus in spitify einloggen. Im Mobilfunknetz sagt mir die App ich wäre offline und stellt keine Verbindung her. so k...

sebrud

Casual Listener

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I download more than one thousand (1,000) songs on my iPhone?

PlanPremium DeviceiPhone 6s, iOS 11.4 Hello there, So I know that there is a download limit of 3,333 songs per device, but I am not even close to reaching this limit and I get constant reminders to delete songs to stay withing the download content li...

Newbie

Plan Premium  Device iPhone 6s, iOS 11.4   Hello there,   So I know that there is a download limit of 3,333 songs per device, but I am not even close to reaching this limit and ...

Loxer

Community Legend

1610 Views

1 replies

0 likes

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  • 1 replies
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"Favorite Songs" playlist isn't saving all of my liked songs

PlanFreeCountry United StatesDeviceiPhone 6sOperating SystemiOS 11.4 My Question or Issue Yesterday I decided to make a new spotify account. On my old account, my "Favorite Songs" playlist said exactly how many songs I'd liked and contained every sin...

Newbie

Plan Free Country  United States Device iPhone 6s Operating System iOS 11.4   My Question or Issue  Yesterday I decided to make a new spotify account. On my old account, my "...

503 Views

0 replies

0 likes

  • 503 Views
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