Re downloading playlists and songs

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Re downloading playlists and songs

Newbie

 

Plan

Premium

aus 

 

Device

(iPhone x, 

Operating System

iOS 11

 

My Question or Issue

 This is maybe the 7th time I’ve had to download all my songs again! As I use it more its getting harder and harder why is it making me do this all the time and how do I fix the issue?

3 Replies
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Re: Re downloading playlists and songs

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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Re: Re downloading playlists and songs

Gig Goer

I've had the same issue before and but I really can't answer your question. However, I've found that often happens after I update a playlist and add new songs.

Highlighted

Re: Re downloading playlists and songs

Rock Star 16
Rock Star 16

Hey @keira4664 & @vanvitelli,

 

Please have a look at this FAQ. Hope it helps 🙂

 

Let me know how it goes.

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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