Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241256 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
123791 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450789 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307335 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry SingaporeDeviceiPod touchOperating SystemiOS 9.3.5 (13G36) (according to my 'About' page) My Question or Issue Hi there, I just updated my Spotify (by just I mean a few weeks ago) and as usual I went to check the Singapore Top 50 c...
Plan Premium Country Singapore Device iPod touch Operating System iOS 9.3.5 (13G36) (according to my 'About' page) My Question or Issue Hi there, I just updated my S...
Not applicable
687 Views
1 replies
0 likes
PremiumUnited States DeviceiPhone 7Operating SystemiOS 11.4 Lately, whenever I listen to Spotify music on my iPhone with earbuds in, the songs start skipping like a scratched CD. This goes for any song on any playlist. It'll happen regularly, like se...
Premium United States Device iPhone 7 Operating System iOS 11.4 Lately, whenever I listen to Spotify music on my iPhone with earbuds in, the songs start skipping like a scratche...
Not applicable
757 Views
1 replies
0 likes
I mostly use Spotify on my Windows 10 desktop and on my iPhone 6S. I had been listening all morning on the desktop and had queued a couple of hours of music. Then I went to another room and switched playback to my phone. The song that was currently p...
I mostly use Spotify on my Windows 10 desktop and on my iPhone 6S. I had been listening all morning on the desktop and had queued a couple of hours of music. Then I went to another room and switched ...
Roadie
1037 Views
1 replies
3 likes
PlanPremiumCountry NorwayDeviceiPhone 7 plusOperating SystemiOS 11.2.5 My Question or Issue Some songs wont play on Spotify, everytime I click on one of the songs it doesn’t do anything and just stop the song that was playing. But the songs that won’...
Plan Premium Country Norway Device iPhone 7 plus Operating System iOS 11.2.5 My Question or Issue Some songs wont play on Spotify, everytime I click on one of the...
Casual Listener
762 Views
1 replies
0 likes
PremiumCountry FranceDeviceiPhone 5sOperating SystemiOS 10 My Question or IssueSince a month i am not able to read my daily mix, when i open them i only found an error message
Premium Country France Device iPhone 5s Operating System iOS 10 My Question or Issue Since a month i am not able to read my daily mix, when i open them i only found an error message&nb...
Community Legend
5378 Views
1 replies
1 likes
I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are thatstreaming music on Deezer can last up to twice as long as Spotify on a single battery charge.My test were done on both an 6. gen iPod T...
I've been conducting some tests, comparing the power consumption of Spotify and Deezer on iOS. My findings are that streaming music on Deezer can last up to twice as long as Spotify on a single ba...
1873 Views
0 replies
2 likes
Community Legend
1115 Views
1 replies
0 likes
I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. And I had hundreds of songs saved. Now I only have ...
I hardly ever saved a whole album in the last version, and my playlists are relatively small and specific to certain moods, I usually just saved any song I liked and then shuffled all of “my songs”. ...
Gig Goer
71589 Views
19 replies
22 likes
PlanPremiumCountry SwitzerlandDeviceiPhone 6SOperating SystemiOS 11.4 My Question or Issue
Plan Premium Country Switzerland Device iPhone 6S Operating System iOS 11.4 My Question or Issue
Community Legend
823 Views
1 replies
0 likes
I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume.Others mention going to Settings > Devices, and disabling "Devices Lock Screen." But I see no such o...
I'm trying to disconnect the volume control from connected devices, so that hitting the volume buttons on my phone doesn't change the playback volume. Others mention going to Settings > D...
Community Legend
1223 Views
1 replies
0 likes
PlanPremiumCountry ColombiaDeviceiPhone 7 Plus Operating SystemiOS 11.4 My Question or IssueActualicé la aplicación y me di cuenta que antes de iniciar sesión esta tenía una apariencia, pero al momento de iniciar sesión la apariencia vuelve a ser la ...
Plan Premium Country Colombia Device iPhone 7 Plus Operating System iOS 11.4 My Question or Issue Actualicé la aplicación y me di cuenta que antes de iniciar sesión esta ...
Roadie
1151 Views
1 replies
0 likes
PlanPremiumCountry UK DeviceiPhone 7Operating SystemiOS 11 My Question or Issue I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within the ios app. However when I setup a homegroup one of the devices dissapears and is repla...
Plan Premium Country UK Device iPhone 7 Operating System iOS 11 My Question or Issue I have 2 x google home mini's and 1 x Chromcast audio. all devices show up within ...
Roadie
1317 Views
4 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and had my account and songs migrated. I’ve tried logging out and back in and unfo...
Plan Premium Country United States Device iPhone 8 Operating System iOS 11.4 My Question or Issue Discover Weeky hasn’t updated in 6 months, since I switched to a family plan and...
Roadie
654 Views
1 replies
0 likes
My Question or Issue Hi!We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show in the list. Is this a limitation in family subscription? We use 4 diftent u...
My Question or Issue Hi! We have seversl iPhones, all are connected to the same wifi network, but only I can find spotify connect sources. On the other phones they don’t show ...
Roadie
5496 Views
1 replies
2 likes
Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not find it. I spend my hard earned money for this subscri...
Hello, I am a premium user and I recently relised that the song If That Ain't Country by David Allen Coe was removed from my playlist and when I searched for the song to add it again, I could not fin...
Newbie
19431 Views
34 replies
20 likes
Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I have tried different WiFi’s, cellular data & im givi...
Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I h...
Community Legend
1224 Views
1 replies
0 likes
PlanFamilyCountryThe Netherlands Device(iPhone 7)Operating System(IOS 11.4) My Question or IssueSince a few weeks when I listen to spotify on my Iphone (7) with my original Iphone earphones, the music pauses and continues after a few seconds and the ...
Plan Family Country The Netherlands Device (iPhone 7) Operating System (IOS 11.4) My Question or Issue Since a few weeks when I listen to spotify on my Iphone (7) with my ...
Roadie
882 Views
3 replies
0 likes
Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s
Someone please help me. My spotify won’t download any music. It’s alway 1 of 180. Why? Please give me some advice thank’s
Community Legend
582 Views
1 replies
0 likes
PremiumCountry HKDeviceiPhone 7Operating SystemIos11 My Question or Issuethis is not the first time after I updated the apps or sometimes suddenly some of the songs required a redownload and it just won’t go through n stuck as the picture attached, i...
Premium Country HK Device iPhone 7 Operating System Ios11 My Question or Issue this is not the first time after I updated the apps or sometimes suddenly some of the song...
Community Legend
676 Views
1 replies
0 likes
PlanPremiumCountryDenmarDevice( Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Language is not changing even though i changed in preferences... what to do??The language on my app is Turkish and not chang...
Plan Premium Country Denmar Device ( Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Language is not changing even ...
Regular
736 Views
1 replies
0 likes
