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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35704 Views

40 replies

10 likes

  • 35704 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100952 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1241 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297987 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125360 Views

19 replies

38 likes

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Daily Mix not updating

ALL PLATFORMS Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of English songs in my lib, but they never appear in my daily mix. I'm Premi...

Visitor

  ALL PLATFORMS   Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of Engli...

919 Views

0 replies

1 likes

  • 919 Views
  • 0 replies
  • 1 likes

Can't open the app on iOS 12 Beta even after reinstallation (iPhone SE)

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 12 Beta My Question or IssueHey there. I've updated my OS to iOS 12 Beta today and after that every time I open the Spotify app it closes and returns me to the home screen. However app is persi...

Casual Listener

Plan Premium Country  USA Device iPhone SE Operating System iOS 12 Beta   My Question or Issue Hey there. I've updated my OS to iOS 12 Beta today and after that every time I open ...

underdog02

Casual Listener

1537 Views

4 replies

0 likes

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why my spotify does not update to the new interface after purchasing spotify premium

PlanPremiumCountry MalaysiaDeviceIphone XOperating SystemiOS 11.4 My Question or Issuewhy my spotify does not update to the new interface after purchasing spotify premium

Newbie

Plan Premium Country  Malaysia Device Iphone X Operating System iOS 11.4   My Question or Issue why my spotify does not update to the new interface after purchasing spotify premium

Loxer

Community Legend

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Searching a playlist is gone??

PlanFreeCountry USADeviceiPhone 6sOperating SystemiOS 11 My Question or Issue After the new revamp the option to search your own playlist has disappeared, which is needed, rather than scrolling through all my songs.

Newbie

Plan Free Country  USA Device iPhone 6s Operating System iOS 11   My Question or Issue  After the new revamp the option to search your own playlist has disappeared, which is ...

adam_pepporoni

Casual Listener

899 Views

2 replies

0 likes

  • 899 Views
  • 2 replies
  • 0 likes

Why is it so hard to delete a song from a playlist?

To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find it, if you filter and search for it, or if it’s curr...

Casual Listener

To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find i...

adam_pepporoni

Casual Listener

14623 Views

9 replies

35 likes

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  • 9 replies
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When Using Bluetooth in car spotify app automatically starts playing music HOW do I turn that off?

PlanPremiumCountry USADevice(iPhone 6s iOS 11.4)Operating System(iOS 11.4) My Question or Issue This is a recent development... just in the past few weeks or so and had never happened before under the same circumstances. Nothing new or different has ...

Casual Listener

Plan Premium Country  USA Device (iPhone 6s iOS 11.4) Operating System (iOS 11.4)   My Question or Issue  This is a recent development... just in the past few weeks or so and...

1279 Views

0 replies

16 likes

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Battery life on iPhone 8

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is that my battery is draining super fast when I use t...

Newbie

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is ...

1228488031

Newbie

7250 Views

15 replies

10 likes

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  • 15 replies
  • 10 likes

Chrome cast audio not connecting

PlanPremiumCountry Nz DeviceiPhone 6s+Operating Systemlatest iOS My Question or Issue Spotify will no longer connect to my chrome cast audio. Worked yesterday but now just gets stuck saying connecting

Newbie

Plan Premium Country  Nz   Device iPhone 6s+ Operating System latest iOS   My Question or Issue  Spotify will no longer connect to my chrome cast audio. Worked yesterda...

pmares

Newbie

1060 Views

3 replies

0 likes

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  • 3 replies
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Extreme heat and battery drain after latest update

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

Newbie

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

Loxer

Community Legend

8005 Views

24 replies

4 likes

  • 8005 Views
  • 24 replies
  • 4 likes

SPOTIFY DOES NOT WORK WITH RANGE ROVER INCONTROL APP

I'm very close to cancelling my spotify substription because of this ongoing issue. It all started when I updared my phone to ios 11. I have all of the latest updates for Spotify, Apple and Range Rover and it still does not run on the incontrol app. ...

Casual Listener

I'm very close to cancelling my spotify substription because of this ongoing issue. It all started when I updared my phone to ios 11. I have all of the latest updates for Spotify, Apple and Range Rov...

monFPace

Casual Listener

9906 Views

11 replies

3 likes

  • 9906 Views
  • 11 replies
  • 3 likes

problem

My Question or Issue En la barra de herramientas en vez de dejarme ir a la canción anterior, me aparece el botón de “me gusta” o “no me gusta” la canción. Es muy molesto.

Newbie

    My Question or Issue  En la barra de herramientas en vez de dejarme ir a la canción anterior, me aparece el botón de “me gusta” o “no me gusta” la canción. Es muy molesto.

Loxer

Community Legend

562 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Huge battery drain and phone heating iPhone 8

PlanPremiumCountry PolandDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Spotify drains the battery and makes my phone heat abnormally. It doesn't matter whether it's working in background or in foreground.

Casual Listener

Plan Premium Country  Poland Device iPhone 8 Operating System iOS 11.4 My Question or Issue  Spotify drains the battery and makes my phone heat abnormally. It doesn't matter whethe...

Loxer

Community Legend

13503 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Searching a username

PlanFreeCountry United StatesDeviceiPhone XOperating SystemiOS 10 My Question or Issue The current version I have 8.4.53. When I go to the section that is made for searching, if I type in a username, it only comes up with artists, songs, playlists, a...

Newbie

Plan Free Country  United States Device iPhone X Operating System iOS 10   My Question or Issue  The current version I have 8.4.53. When I go to the section that is made for ...

Maxim

Spotify Star

769 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Downloading A Single Song

So I feel like a MASSIVE idoit for not knowing this, but I just got Spotify Premium and I was wondering; how does one download a single song?

Community Legend

So I feel like a MASSIVE idoit for not knowing this, but I just got Spotify Premium and I was wondering; how does one download a single song?

empmnsbo

Casual Listener

401843 Views

31 replies

26 likes

  • 401843 Views
  • 31 replies
  • 26 likes

Followed a link to a song on Spotify but song cannot be played

iPhone 8+ running 11.3.1, version 8.4.53.689 Hi there, I followed a link on Youtube which directed me to a song on Spotify (https://www.youtube.com/watch?v=o98bc-iPOiM) on my Windows laptop. However, I only have the option of saving or removing it fr...

Newbie

  iPhone 8+ running 11.3.1, version 8.4.53.689   Hi there, I followed a link on Youtube which directed me to a song on Spotify (https://www.youtube.com/watch?v=o98bc-iPOiM) on my Windows...

arielleshriver

Composer

1127 Views

1 replies

0 likes

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  • 1 replies
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Battery Drain on iPhone 7 and X

Spotify still has not fixed this issue or even admited to it. iOS 12 does not fix. So its a full fledged spotify issue. I hope to be refunded for the cost of sending in my phone to be checked to ensure it wasnt my phone, and also for every month this...

Gig Goer

  Spotify still has not fixed this issue or even admited to it. iOS 12 does not fix. So its a full fledged spotify issue. I hope to be refunded for the cost of sending in my phone to be checked...

burgurdy

Casual Listener

1594 Views

2 replies

0 likes

battery
bug
trash
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Spotify causes my phone to crash and reboot

PlanPremiumCountry USADeviceiPhone 6S PlusOperating SystemiOS 11 and iOS 12 (beta) My Question or IssueSpotify freezes up at random intervals throughout the day and crashes my iPhone causing it to reboot. I’ve tried a factory reset on my phone, updat...

Casual Listener

Plan Premium Country  USA Device iPhone 6S Plus Operating System iOS 11 and iOS 12 (beta)   My Question or Issue Spotify freezes up at random intervals throughout the day and cras...

Loxer

Community Legend

3322 Views

7 replies

1 likes

  • 3322 Views
  • 7 replies
  • 1 likes

Downloaded Podcasts Folder

Hi, With the latest iOS update, you removed the easily found button to see all of the podcasts downloaded to my local device. Is there a work around to get this list of podcasts that have been downloaded to my local device? If not, I'll be switching ...

Casual Listener

Hi,    With the latest iOS update, you removed the easily found button to see all of the podcasts downloaded to my local device.  Is there a work around to get this list of podcasts ...

-qji_snr06bfe

Casual Listener

8202 Views

3 replies

5 likes

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  • 3 replies
  • 5 likes

Spotify on Samsung Gear S3 Classic (Can't use as remote)

Dear All, I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibility of Spotify alone, otherwise I would have bought a runni...

Regular

  Dear All,   I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the...

Loxer

Community Legend

4323 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

cannot see now playing songs and last queue songs

PlanPremiumCountry singaporeDevice(iPhone 7 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am using iphone 7+ and have been using spotify for few months. recently i just found out that i cant see my now playing song...

Casual Listener

Plan Premium Country  singapore Device (iPhone 7 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i am using iphone 7+ and have been using...

lanshiyingg

Casual Listener

1376 Views

2 replies

0 likes

  • 1376 Views
  • 2 replies
  • 0 likes