Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
41755 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
107216 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
435839 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
301113 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountry TurkeyDeviceiPhone 7Operating Systemlast iOS 10 My Question or Issue My problem is, my phone changes or stops songs automatically. I don’t do anything but suddenly it stops or play the next song or 10-15 secs after. What can ı do?
Plan Premium Country Turkey Device iPhone 7 Operating System last iOS 10 My Question or Issue My problem is, my phone changes or stops songs automatically. I don’t do any...
Casual Listener
1501 Views
2 replies
0 likes
I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but is working on my partners phone. spotify: up to dat...
I’ve tried restarting, reinstalling (dunno how to get rid of cache data though) tried with and without wifi, getting rid of offline devices, logging in and out. Spotify isn’t working on my phone but ...
Community Legend
738 Views
1 replies
0 likes
I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my playlists this way now it’s If u could change it back w...
I can’t move my songs around on my playlists on my iPhone anymore. There was also an option to have it catorgorized in order of artist’s names alphabetically, it was a lot easier to customize my play...
Spotify Star
1472 Views
3 replies
0 likes
Hi , my Spotify is not downloading songs , I have premium and free space
Hi , my Spotify is not downloading songs , I have premium and free space
Community Legend
597 Views
1 replies
0 likes
DeviceiPhone 7 Plus My Question or IssueFor some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of before. How do I stop this phantom saving of songs?
Device iPhone 7 Plus My Question or Issue For some reason, Spotify is automatically adding/saving songs to my 'song' playlist. That means songs I do not recognize/have not heard of b...
Casual Listener
2844 Views
2 replies
1 likes
PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 11.4 My Question or Issue I have various speakers in my house connected to the WiFi network and configured with Google Home. However, only some of these show up in the Spotify app as available d...
Plan Premium Country USA Device iPhone 8 Operating System iOS 11.4 My Question or Issue I have various speakers in my house connected to the WiFi network and conf...
Community Legend
770 Views
1 replies
1 likes
PlanPremiumCountry UKDeviceiPhone XOperating System(iOS 11.4) My Question or Issuesongs stop at the last 1 second of every song and then have to press next for music to continue when on WiFi/4G. No problem when songs are downloaded. Tried fiddling wi...
Plan Premium Country UK Device iPhone X Operating System (iOS 11.4) My Question or Issue songs stop at the last 1 second of every song and then have to press next...
Roadie
847 Views
1 replies
1 likes
non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla
non C'è nella vostra libreria la canzone kankara di Lucio bisutto come si potrebbe fare per aggiungerla
Roadie
598 Views
1 replies
0 likes
Spotify randomly pauses on my iPhone. I am not logged in anywhere else. Software is up to date. I've tried deleting and reinstallign the app, but I still have the problem. It has been going on for a few months. What are some solutions? Premium PlanCo...
Spotify randomly pauses on my iPhone. I am not logged in anywhere else. Software is up to date. I've tried deleting and reinstallign the app, but I still have the problem.&n...
Roadie
842 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceiPhone 7iOS 11.4 My Question or IssueHome Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tabs work just fine. I have reset my phone, uninstalled and reinstalled the app. Not...
Plan Premium Country USA Device iPhone 7 iOS 11.4 My Question or Issue Home Screen shows message: Error Occurred- Try again. Nothing happens when I select try again. Other tab...
Roadie
595 Views
1 replies
0 likes
Hi, i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (that is how I always log in). I confirm - via Facebook app or v...
Hi, i am a long time user/subscriber of Spotify. Last night my phone ran out of charge and restarted. After restarting, Spotify requested that I login. I have tried to login by Facebook (tha...
Community Legend
611 Views
2 replies
0 likes
Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But if I delete some music it's the same, it seems like the 'free spa...
Hi, Hope anyone can help me.. I use Spotify premium on my iPhone 7. The last few weeks Spotify doesn't allow any more downloads as it says I have the maximum of downloads possible. But ...
Community Legend
1098 Views
1 replies
0 likes
I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change songs from the lock screen on my phone, but can not...
I recently started using spotify with bluetooth, whenever i connect to the device, music will play but i cant open my spotify app. It just stays on a black screen with the spotify logo. I can change ...
Community Legend
2778 Views
2 replies
0 likes
PlanPremiumCountryiPhone XOperating SystemiOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 artists and I get no notifications for any of them.
Plan Premium Country iPhone X Operating System iOS 11 My Question or Issue I have all notifications enabled but I do not receive any push notifications on my iPhone. I follow 16 ...
Community Legend
1999 Views
1 replies
1 likes
My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20
My Question or Issue I had about 1500 saved songs or “favorites” dating back from 2015 and now I’ve found that they’ve been cut down to about 20
Community Legend
1137 Views
3 replies
0 likes
PlanPremiumCountry United KingdomDeviceiPod Touch 6th Generation.Operating SystemiOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Public Beta on my iPod Touch, I have encountered some issues that I have previously not faced. Spot...
Plan Premium Country United Kingdom Device iPod Touch 6th Generation. Operating System iOS 12 Public Beta. My Question or Issue Ever since installing iOS 12 Pub...
Community Legend
3366 Views
1 replies
0 likes
Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.
Why did Spotify remove the band names from the new release list. It's so annoying. I kind of rely on this to see if band I know release new albums.
628 Views
0 replies
0 likes
PlanPremiumCountry TurkeyDeviceiPhone 5sOperating SystemiOS 11 My Question or IssueMy newly added music from the Spotfy desktop application is not automatically added and downloaded to the iPhone application. I am using Spotify on iPhone offline, aut...
Plan Premium Country Turkey Device iPhone 5s Operating System iOS 11 My Question or Issue My newly added music from the Spotfy desktop application is not automatical...
Community Legend
547 Views
1 replies
0 likes
I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute or two without having this issue. Does anyone know how to fix th...
I have been having issues with my Spotify for a few weeks now. When I play songs on my ipod, they are constantly skipping. At this point I can't listen to the app for more than a minute ...
Community Legend
751 Views
2 replies
0 likes
PremiumUSA DeviceiPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had no issues listening to music on LTE during my commute.Now on the new device, anytime I op...
Premium USA Device iPhone 8 My Question or Issue I switched to Verizon recently from T-Mobile, and when I did, I switched from an iPhone 7+ to an 8+. Before I had...
Casual Listener
1512 Views
2 replies
0 likes
