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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 66421 Views
  • 16 replies
  • 37 likes
  • 66421 Views
  • 16 replies
  • 37 likes

Playlist Isn't Syncing

PlanFreeCountry DeviceiPhone 8, iPad Air and Macbook AirOperating SystemiOS 11.3.1 My Question or Issue I have a playlist of 32 downloaded songs not on Spotify and have constantly been adding into this playlist from my Macbook. Everything was syncing...

  • Newbie
  • Plan Free Country   Device iPhone 8, iPad Air and Macbook Air Operating System iOS 11.3.1   My Question or Issue  I have a playlist of 32 downloaded songs not on Spotify and ...
  • 250 Views
  • 0 replies
  • 1 likes
  • 250 Views
  • 0 replies
  • 1 likes

Daily Mix

My daily mixes have been disappearing, and now I only have one. The one daily mix I do have DOES NOT IN ANY WAY relate to the style of music I listen to.(I listen to broadway, some pop and a little bit of rap) There are not any artists I know in it o...

  • Newbie
  • My daily mixes have been disappearing, and now I only have one. The one daily mix I do have DOES NOT IN ANY WAY relate to the style of music I listen to.(I listen to broadway, some pop and a little b...
  • 334 Views
  • 0 replies
  • 1 likes
  • 334 Views
  • 0 replies
  • 1 likes

Video watching on mobile.

when will video watching be available in Hong Kong???PlanPremiumCountry Hong Kong DeviceiPhone 7Operating SystemiOS 10 My Question or Issue Music/ playlist video watching

  • Newbie
  • when will video watching be available in Hong Kong??? Plan Premium Country  Hong Kong  Device iPhone 7 Operating System iOS 10   My Question or Issue  Music/ playlist v...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Solved!! New spotify look?

Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?

IMG_7943.jpg
  • Music Fan
  • Hello, here's the thing: this afternoon when I opened spotify it looked this way the "control bar" in the ios app. Is it normal because of an update or something happened to my device?   
  • user-removed
  • Not applicable
  • 11295 Views
  • 13 replies
  • 1 likes
  • 11295 Views
  • 13 replies
  • 1 likes

Accidentally unfollowed playlist

I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have simply searched for it. Can anyone advice?

  • Newbie
  • I guess i have accidentally unfollowed a playlist which i haven't created myself. Is there anyway to restore these settings? I can't remember the exact name of the playlist otherwise i could have sim...
  • 525 Views
  • 0 replies
  • 0 likes
  • 525 Views
  • 0 replies
  • 0 likes

I can't download Spotify from Appstore

PlanPremium FamilyCountry SwitzerlandDevice(iPhone 5) My Question or IssueI purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium family) from the Appstore it is not possible (button "download" is not activ). I can't do...

  • Newbie
  •   Plan Premium Family Country  Switzerland Device (iPhone 5)   My Question or Issue I purchased an Iphone 5 for my daughter and I want to download Spotify (I have Premium fami...
  • 489 Views
  • 0 replies
  • 0 likes
  • 489 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t control on lock screen with iOS11

Hi, hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phone to wake, if Spotify was playing I could play, pause, skip ...

  • Casual Listener
  • Hi,   hope im posting in the right thread....since upgrading my iPhone 7 to iOS11 I can no longer control or operate the Spotify app via the lock screen. In the past when I would lift the phon...
  • y2i3fx9-_qua
  • Newbie
  • 10030 Views
  • 9 replies
  • 8 likes
  • 10030 Views
  • 9 replies
  • 8 likes

Spotify keeps logging me out and deleting all my downloaded songs on my iPod.

Spotify UsernamecarloshdfcPlanPremiumCountry BrazilDeviceiPod 5Operating SystemiOS 9.3.5 My Question or IssueI keep being logged out of my iPod every couple of days. I connect to internet on it every single day and some days when I open it, the app l...

  • Newbie
  • Spotify Username carloshdfc Plan Premium Country  Brazil Device iPod 5 Operating System iOS 9.3.5   My Question or Issue I keep being logged out of my iPod every couple of days....
  • 1328 Views
  • 0 replies
  • 0 likes
  • 1328 Views
  • 0 replies
  • 0 likes

Save "Liked From Radio" to my library

I've got a bunch of songs in the playlist "Liked from Radio," but none of these songs show up in my LIbrary (i.e. they don't appear in Songs). Is this the expected behavior? How can I quickly add all the songs in my "Liked from Radio" playlist to my ...

  • Newbie
  • I've got a bunch of songs in the playlist "Liked from Radio," but none of these songs show up in my LIbrary (i.e. they don't appear in Songs).  Is this the expected behavior?    ...
  • 489 Views
  • 0 replies
  • 0 likes
  • Playlists
    Radio
    songs
  • 489 Views
  • 0 replies
  • 0 likes

Superuser Contribution Album Art for Local Files

Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!

  • Music Fan
  • Currently when I upload local songs via the desktop app, I am able to see the album art but when I download it on the iOS app the album art doesn't show. Hoping to see this implemented. Thanks!
  • Chaoticity
  • Newbie
  • 12928 Views
  • 17 replies
  • 10 likes
  • 12928 Views
  • 17 replies
  • 10 likes

Bluetooth in truck

when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.

  • Newbie
  • when my phone connects to the Bluetooth in my truck, my phone only has The Spotify logo, I cant Search individual songs or change playlists. It worked fine until a few days ago.   
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

I don’t have access to all of my saved songs because of the new update

After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the song then it will appear in a favorites playlist. I...

  • Visitor
  • After I updated my Spotify I didn’t have access to a section or a playlist that had all of my saved songs. I read some other posts about people who had the same problem. They said that if I like the ...
  • blackhawksfan
  • Regular
  • 3194 Views
  • 11 replies
  • 2 likes
  • 3194 Views
  • 11 replies
  • 2 likes

Spotify logged me out and i cant log back in

Spotify UsernameellyontopPlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify logged me out and I can’t log back in. It keeps telling me that an unexpected error has occurred and to try ag...

  • Newbie
  • Spotify Username ellyontop Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify logged me out and...
  • oliveflask
  • Newbie
  • 1070 Views
  • 1 replies
  • 1 likes
  • 1070 Views
  • 1 replies
  • 1 likes

Crossfade suddenly making sharp pauses

iPod Touch 5 My Question or IssueThis morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may be a bug so I checked the updates, updated to the newest version (al...

  • Regular
  •   iPod Touch 5  My Question or Issue This morning I was playing the “Transistor Original Soundtrack” album and noticed there is a sharp pause when the crossfade starts. I thought it may ...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

New update complaints (long time user)

I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes. Two of the biggest issues I have are as follows: -Under the playlists tab, folders are now gone. Playlists appear in the o...

  • Casual Listener
  •    I don't need assistance, but I have some thoughts on the new update... As a long time user, I feel disheartened by the changes.  Two of the biggest issues I have are as follows: &...
  • SpikeApple
  • Music Fan
  • 1056 Views
  • 2 replies
  • 6 likes
  • 1056 Views
  • 2 replies
  • 6 likes

playing music from playlists via bluetooth in car, suddenly won't play unless downloaded

HiI mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must download but have never had to do this before. Have ...

  • Visitor
  • Hi I mainly play in car and have various playlists on 'premium' and, until recently, have had no problems at all but recently, I cannot play tracks, they are all 'greyed' out and it says that I must...
  • -5x_sgnz03x6h
  • Newbie
  • 1835 Views
  • 2 replies
  • 0 likes
  • 1835 Views
  • 2 replies
  • 0 likes

Where did the Shuffle on/off Icon go?

Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DISLIKE-THING icon... Was there an update or somethin...

20180523_120356000_iOS.png
  • Casual Listener
  • Next to the Play / Skip Buttons there has been a small icon to activate / deactivate "SHUFFLE" while I was playing a song until yesterday or so.. NOW IT'S GONE? Now there's just a HEART and a LIKE/DI...
  • mjshaolin
  • Casual Listener
  • 1416 Views
  • 3 replies
  • 3 likes
  • 1416 Views
  • 3 replies
  • 3 likes

Spotify charts

Spotify Usernamealambert3400PlanFree/PremiumCountry DeviceiPhone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I try to access any Spotify chart the app freezes on this black screen and I don't get to see th...

  • Newbie
  • Spotify Username alambert3400 Plan Free/Premium Country   Device iPhone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time I try ...
  • Keanu_C
  • Community Legend
  • 1299 Views
  • 1 replies
  • 0 likes
  • 1299 Views
  • 1 replies
  • 0 likes

New IOS Update

Spotify UsernameperriwinklepansyPlanFree/PremiumCountry DeviceIPhone 6SOperating SystemChromebook My Question or IssueHello, recently my phone automatically updated to the newest verision of Spotify, which I have a couple of problems with and I would...

  • Newbie
  •   Spotify Username perriwinklepansy Plan Free/Premium Country   Device IPhone 6S Operating System Chromebook   My Question or Issue Hello, recently my phone automatically ...
  • user-removed
  • Not applicable
  • 517 Views
  • 1 replies
  • 1 likes
  • 517 Views
  • 1 replies
  • 1 likes