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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137905 Views
  • 503 replies
  • 108 likes
  • 137905 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96831 Views
  • 19 replies
  • 38 likes
  • 96831 Views
  • 19 replies
  • 38 likes

Can’t get the latest spotify update

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 11 My Question or Issue I was very excited when spotify announced a big update for the app and although a lot of people don’t like it, I have tried it on a friend’s phone and personally enj...

  • Newbie
  • Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 11   My Question or Issue  I was very excited when spotify announced a big update for the app and although...
  • 5iq-305lq9_u
  • Regular
  • 1014 Views
  • 1 replies
  • 0 likes
  • 1014 Views
  • 1 replies
  • 0 likes

Queue missing and and auto updates

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS. After this auto update, the queue button is missing. Gotta have my button and no crazy updates

  • Casual Listener
  • How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS.   After this auto update, the queue button is missing.   Gotta ...
  • Law51
  • Casual Listener
  • 706 Views
  • 2 replies
  • 0 likes
  • 706 Views
  • 2 replies
  • 0 likes

Downloading local files on iPhone 7

PlanPremiumCountry FranceDevice(iPhone 7 and MacBook Pro) Operating System iOS My Question or Issue I have recently changed to an iPhone 7 and all my local files aren’t downloading anymore. i can download fine on my iPad, all songs are downloaded on ...

  • Newbie
  • Plan Premium Country  France Device (iPhone 7 and MacBook Pro)  Operating System iOS    My Question or Issue  I have recently changed to an iPhone 7 and all my local...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

Adjusting Volume From iPhone/Google Audio Cast Combination

PlanPremiumCountryUSA Device(iPhone 7 with google audio cast)Operating System(latest iOS.) My Question or IssueWe listen to spotify via speakers connected with 1/8" cable from google audio cast "pucks" to the aux input of the speakers. It's a great w...

  • Regular
  • Plan Premium Country USA   Device (iPhone 7 with google audio cast) Operating System (latest iOS.)   My Question or Issue We listen to spotify via speakers connected with 1/...
  • 482 Views
  • 0 replies
  • 0 likes
  • 482 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution no radio option on my ios

hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find that option on my ios app (its not showing when i clic...

  • Casual Listener
  • hey guys, Ive got the latest version of the spotify ios app on the latest ios version on a iphone 6s. even though on my mac osx i can use radio stations and open artist/song stations, I cant find tha...
  • JoeyBon
  • Casual Listener
  • 24030 Views
  • 64 replies
  • 19 likes
  • 24030 Views
  • 64 replies
  • 19 likes

Reverse sort order on recently added albums

Hello all,this is my first post here. So bear with me if make a mistake. I've tried to search for my problem but came up empty.Now on to my problem:On iOS I can't find a way to reverse the sort order on the recently added albums. On Android you have ...

  • Casual Listener
  • Hello all, this is my first post here. So bear with me if make a mistake. I've tried to search for my problem but came up empty. Now on to my problem: On iOS I can't find a way to reverse the sort...
  • FreeBird123
  • Casual Listener
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Spotify blocks every output sound from other apps when playback is stopped on bluetooth

DeviceMacbook Pro Mid 2015Operating SystemMacOs High Sierra 10.13.4 My Question or IssueWhen I'm connected to my speaker through bluetooth and I stop the current playback in Spotify the output sound of every other app is muted. But if let the playbac...

  • Newbie
  • Device Macbook Pro Mid 2015 Operating System MacOs High Sierra 10.13.4   My Question or Issue When I'm connected to my speaker through bluetooth and I stop the current playback i...
  • 1875 Views
  • 0 replies
  • 12 likes
  • 1875 Views
  • 0 replies
  • 12 likes

Spotify Equaliser BADLY Broken on iPhone

Any update on this issue? (from Ongoing Issues) I just tried the EQ on a borrowed, freshly-wiped iPhone 6s, with the latest Spotify download as of today, and the issue is still there. I dropped off the previous thread because you kept wasting my time...

  • Casual Listener
  • Any update on this issue? (from Ongoing Issues)   I just tried the EQ on a borrowed, freshly-wiped iPhone 6s, with the latest Spotify download as of today, and the issue is still there. ...
  • 473 Views
  • 0 replies
  • 0 likes
  • 473 Views
  • 0 replies
  • 0 likes

Playlist maker name visual glitch

PlanPremiumCountry UKDeviceiPod touch 6th genOperating SystemiOS 11.4My Question or IssueWhile downloading a playlist the artist name in the info screen continually expanded (see video)

  • Newbie
  • Plan Premium Country  UK Device iPod touch 6th gen Operating System iOS 11.4 My Question or Issue While downloading a playlist the artist name in the info screen continually expanded (s...
  • 633 Views
  • 0 replies
  • 0 likes
  • 633 Views
  • 0 replies
  • 0 likes

New "Video Cover" Function

Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was the full music video but also its awsome when my iP...

  • Regular
  • Hey guys - today I noticed that by playing songs like "Feel It Still" or "So Far Away" on my iPhone X there is no normal cover anymore but a looping Video about 10-15 seconds. First i thought it was ...
  • Fidde_
  • Newbie
  • 24444 Views
  • 6 replies
  • 4 likes
  • iOS
    iphone
  • 24444 Views
  • 6 replies
  • 4 likes

Playback Failed - We’re not able to play this video in your location.

PlanPremiumCountry USA - WA - SeattleDeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Constantly music stops playing entirely when playing back from top playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, ...

99B64513-B8F7-461B-9970-7D2E70EE0376.png
  • Casual Listener
  • Plan Premium Country  USA - WA - Seattle Device iPhone 7 Operating System iOS 11.4   My Question or Issue  Constantly music stops playing entirely when playing back from top ...
  • Luke
  • Spotify Star
  • 7090 Views
  • 3 replies
  • 4 likes
  • iOS
    location
    Playback Failed
    Premium
    video
  • 7090 Views
  • 3 replies
  • 4 likes

Certain songs in playlist not playing

Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here. My fiancé has a spotify premium family account and added me as one of the users. We both found a playlist “I love my 90’s hip-hop” and have been playing ...

  • Newbie
  • Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here.    My fiancé has a spotify premium family account and added me as one of the users. We bot...
  • LukasRocks1021
  • Music Fan
  • 1039 Views
  • 1 replies
  • 0 likes
  • 1039 Views
  • 1 replies
  • 0 likes

My iphone app doesnt log in

PlanPremeiumDeviceiphone8Operating SystemiOS 11.3.1My Question or IssueWhen I write the log in information it says “We’re currently experiencing problems.please try again later.”It has been like this for two days

  • Newbie
  • Plan Premeium Device iphone8 Operating System iOS 11.3.1 My Question or Issue When I write the log in information it says “We’re currently experiencing problems.please try again later.” It ha...
  • 457 Views
  • 0 replies
  • 0 likes
  • 457 Views
  • 0 replies
  • 0 likes

Spotify skips first second of every second song when using chromecast

PlanPremiumCountryNetherlandsDeviceIphone5se, Google Cast (1.21.75965)Operating SystemIOS11.4, windows 10 My IssueI've bought a NAD amplifier with integrated google chromecast a couple of months ago. I use Google Home. It worked flawlessly for some t...

  • Newbie
  • Plan Premium Country Netherlands Device Iphone5se, Google Cast (1.21.75965) Operating System IOS11.4, windows 10   My Issue I've bought a NAD amplifier with integrated google chromecas...
  • 522 Views
  • 0 replies
  • 0 likes
  • 522 Views
  • 0 replies
  • 0 likes

Not able to activate Hulu

Plan: Premium + Student Country: United States Device:(iPhone Operating System:(iOS 11.3) My Question or Issue: I am on premium subscription for students. I am able to use spotify; however, I am not able to activate Hulu; in fact I don't see that "Ac...

  • Newbie
  •   Plan:   Premium + Student   Country:   United States   Device: (iPhone 😎   Operating System: (iOS 11.3)   My Question or Issue:   I am on p...
  • 379 Views
  • 0 replies
  • 0 likes
  • 379 Views
  • 0 replies
  • 0 likes

Music Plays During Voice Search (Bluetooth issue)

I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo perfectly. When I press Spotify voice search button, t...

  • Newbie
  • I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo per...
  • 998 Views
  • 0 replies
  • 3 likes
  • 998 Views
  • 0 replies
  • 3 likes

Spotify App Update with Streamlined Tab?

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or IssueOn May 27 I received an email from Spotify telling me to try out the new Spotify app. The email featured a streamlined tab interface as well as stremlined search (pics a...

  • Newbie
  • Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue On May 27 I received an email from Spotify telling me to try out the new Spotify app.&nb...
  • 628 Views
  • 0 replies
  • 0 likes
  • Update
  • 628 Views
  • 0 replies
  • 0 likes

Playlist author grey bar expanding

The bar under the author of a playlist expands on a certain time interval PlanPremiumCountryHong Kong DeviceiPhone 6sOperating SystemiOS 11.4 My Question or Issue

  • Casual Listener
  • The bar under the author of a playlist expands on a certain time interval   Plan Premium Country Hong Kong  Device iPhone 6s Operating System iOS 11.4   My Question or Issue...
  • Bananakyun
  • Casual Listener
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes