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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35708 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100968 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1242 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297989 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125362 Views

19 replies

38 likes

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  • 38 likes

Spotify on Samsung Gear S3 Classic (Can't find modes/ use as remote)

Dear All, I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibility of Spotify alone, otherwise I would have bought a runni...

Regular

  Dear All,   I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the...

786 Views

0 replies

0 likes

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Saved song section is gone

Free plan on iPhone Xbefore the update the library had a section for saved songs but now after the update that has changed to the favorites playlist. But since all my saved songs were saved as entire albums they don’t show up in the favorites playlis...

Regular

Free plan on iPhone X before the update the library had a section for saved songs but now after the update that has changed to the favorites playlist. But since all my saved songs were saved as enti...

Loxer

Community Legend

967 Views

1 replies

1 likes

  • 967 Views
  • 1 replies
  • 1 likes

The music stops

PlanFamily PremiumCountry SpainDevice(iPhone 7 plus)Operating SystemIOS My Question or Issuethe music stops. I tried to reinstall the application and the same thing happens. You don’t have any contact to solve issues. I’m paying for family premium an...

Casual Listener

  Plan Family Premium Country  Spain Device (iPhone 7 plus) Operating System IOS   My Question or Issue the music stops. I tried to reinstall the application and the same th...

Loxer

Community Legend

930 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Google Home / Chromecast Audio Stops Playing, Skips

Seen this issue scattered all over as far back as 2013; most marked as Solved/Fixed from an update of the lastest version of Spotify. Not the case for me. When casting to a Google Home or Chromecast Audio the music will begin to play and then suddenl...

Newbie

  Seen this issue scattered all over as far back as 2013; most marked as Solved/Fixed from an update of the lastest version of Spotify. Not the case for me.   When casting to a Google Ho...

c-_eg72hfcyxj

Casual Listener

3337 Views

1 replies

9 likes

cast
Casting
CCA
chrome
chromecast audio
google
Google Home Mini
skip
  • 3337 Views
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Solved!! Starred playlist unable to download

Hi Spotify, My account on my Iphone has been accessed by an unknown user recently. Albums and songs were added to my library. I have already changed my password and removed the unwanted saved albums and songs. However, for one of my playlist which is...

Newbie

Hi Spotify,   My account on my Iphone has been accessed by an unknown user recently. Albums and songs were added to my library. I have already changed my password and removed the unwanted save...

HaydenTheHelper

Music Fan

1135 Views

1 replies

0 likes

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Solved!! Linked with facebook but wont let me find friends

So, I have the Spotify app and I have linked my facebook to it yet I still cannot find friends. When I go to the app I do not see tabs that say "Friends" or "Find friends" I have tried the spotify:user:(username) and that hasn't worked either. This i...

Newbie

So, I have the Spotify app and I have linked my facebook to it yet I still cannot find friends. When I go to the app I do not see tabs that say "Friends" or "Find friends" I have tried the spotify:us...

Loxer

Community Legend

844 Views

1 replies

0 likes

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  • 1 replies
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Huge Battery Drain on iPhone X with Bluetooth Headphones

PlanPremium DeviceiPhone XOperating SystemiOS 11.4 My Question or IssueToday, only half through the day i recognized my iPhone being uncomfortably warm while using. The battery has already drained to 40%, see attached picture. Next item on the batter...

Casual Listener

Plan Premium   Device iPhone X Operating System iOS 11.4   My Question or Issue Today, only half through the day i recognized my iPhone being uncomfortably warm while using. T...

BR3W3R

Gig Goer

3603 Views

5 replies

1 likes

battery
battery drain
bluetooth
Bose
consumption
Hot
iphone x
Temperature
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  • 5 replies
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Own library view loses songs from album

PlanPremiumCountry FinlandDeviceiPhone 7Operating SystemiOS 11 My Question or IssueAfter listening an album it can be found from your own library section as recently listened with all songs under it. However after few days the most songs of the album...

Casual Listener

Plan Premium Country  Finland Device iPhone 7 Operating System iOS 11  My Question or Issue After listening an album it can be found from your own library section as rece...

erga

Casual Listener

572 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Escucha sin conexión. ¿Cómo descargar tu música?

Spotify Premium tiene muchas ventajas. Siendo usuario Premium, podrás descargar música de la aplicación y escucharla cuando quieras, incluso sin conexión a Internet. Puedes reproducir hasta 3,333 canciones sin conexión a Internet en tres dispositivos...

Spotify Legend

Spotify Premium tiene muchas ventajas. Siendo usuario Premium, podrás descargar música de la aplicación y escucharla cuando quieras, incluso sin conexión a Internet.    Puedes reproduci...

dnw_jj2h-r7wp

Newbie

253641 Views

26 replies

4 likes

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[Playlists] Custom order for your list of playlists, like Desktop version

How can the order of playlists be changed on iPhone or iPad? Not the songs *within* a playlist, but the entire list of playlists? Every new playlist is added to the top of your list, and on Desktop, you can just click and drag to re-order which one a...

Casual Listener

How can the order of playlists be changed on iPhone or iPad? Not the songs *within* a playlist, but the entire list of playlists? Every new playlist is added to the top of your list, and on Desktop, ...

seriousbusiness

Casual Listener

20313 Views

4 replies

3 likes

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Spotify Família

Boa tarde caros colegas! Após adquirir a assinatura do Spotify Família e baixar o aplicativo, me deparo com a seguinte mensagem no celular de minha mulher: "Não é possível adquirir o Spotify Premium neste aplicativo". No meu celular Android está tudo...

Newbie

Boa tarde caros colegas!   Após adquirir a assinatura do Spotify Família  e baixar o aplicativo, me deparo com a seguinte mensagem no celular de minha mulher:   "Não é possível adq...

Bittencourt

Spotify Star

859 Views

1 replies

0 likes

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all of my songs do not show up in the new Favorites playlist on the new iphone app

Spotify Usernameluis.m.dominguez34PlanFree/PremiumCountry Deviceiphone 6Operating Systemcurrent ios version My Question or Issue The new update tot he mobile app has lost most of my songs. The new Favorites playlist does NOT include all of the songs ...

Regular

Spotify Username luis.m.dominguez34 Plan Free/Premium Country   Device iphone 6 Operating System current ios version  My Question or Issue    The new update tot he mob...

Loxer

Community Legend

10569 Views

2 replies

10 likes

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  • 2 replies
  • 10 likes

Noticeable drop in quality Overnight - all devices

PlanPremiumCountryUK Device(iPhone X, Denon Amp (connect))Operating System(iOS 11.4) My Question or IssueHas there been a new sound Library update?I've been using premium for ages, max quality, equaliser off, and been using connect to stream through ...

Newbie

Plan Premium Country UK   Device (iPhone X, Denon Amp (connect)) Operating System (iOS 11.4)   My Question or Issue Has there been a new sound Library update? I've been using pr...

390 Views

0 replies

0 likes

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How to organize music with new update

My Question or IssueI've been using spotify for about a year now because I got tired of pandora, however this terrible update is makin me wanna go back because I can't figure out how to organize my music in my custom playlist. I've looked up how to s...

Casual Listener

  My Question or Issue I've been using spotify for about a year now because I got tired of pandora, however this terrible update is makin me wanna go back because I can't figure out how to org...

_soviet_vodka_

Casual Listener

1080 Views

2 replies

0 likes

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I'm a new user of Spotify and I have never received a push notification

PlanPremiumCountryUnited KingdomDeviceIphone 8 PlusOperating SystemiOS 11.4 My Question or IssueI have been using Spotify for about 2 weeks now and I noticed I never get any push notification on my phone. I am following artists and when they release ...

Casual Listener

  Plan Premium Country United Kingdom Device Iphone 8 Plus Operating System iOS 11.4   My Question or Issue I have been using Spotify for about 2 weeks now and I noticed I never ...

Loxer

Community Legend

1260 Views

5 replies

0 likes

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  • 5 replies
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Most played songs by artists disappeared

Hi Spotify, Before the last update when I searched for an artist and clicked on that artist, the first thing I saw was a list of 5 most played/populair songs by that artist. With the newest update this disappeared.Is there still an option where I can...

Regular

  Hi Spotify,   Before the last update when I searched for an artist and clicked on that artist, the first thing I saw was a list of 5 most played/populair songs by that artist.   ...

Loxer

Community Legend

2099 Views

3 replies

0 likes

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Neue Datenschutzrichtlinien

PlanFree/PremiumCountry GermanyDeviceIphone 7Operating SystemIOS 11.4 My Question or Issue Hi, ich bekomme die Meldung, dass ich die neuen Nutzungsbedingungen und Datenschutzrichtlinien akzeptieren soll.Es gibt aber keinen „Akzeptieren“ Button.Auch a...

Newbie

Plan Free/Premium Country  Germany Device Iphone 7 Operating System IOS 11.4   My Question or Issue  Hi,   ich bekomme die Meldung, dass ich die neuen Nutzungsbedingun...

677 Views

0 replies

1 likes

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Loss of radio button on app

PlanFree/PremiumCountry Australia DeviceiPhone 7Operating System(iOS 11.4 i have lost the radio button on my Spotify app and apparently it’s a test and only a few people have been chosen to test it! .... I hate it... please revert it back i now only ...

Casual Listener

Plan Free/Premium Country  Australia  Device iPhone 7 Operating System (iOS 11.4   i have lost the radio button on my Spotify app and apparently it’s a test and only a few peo...

Loxer

Community Legend

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Solved!! New update, adding a full album to a playlist

Before the recent update, i was able to add a full album by going to “...” and “add album to” but now that option is not there... I think it should be because I find it incredibly difficult for a free Spotify user to listen to every song on an album ...

Casual Listener

Before the recent update, i was able to add a full album by going to “...” and “add album to” but now that option is not there... I think it should be because I find it incredibly difficult for a fre...

Loxer

Community Legend

13639 Views

1 replies

16 likes

  • 13639 Views
  • 1 replies
  • 16 likes