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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

41749 Views

43 replies

10 likes

  • 41749 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107208 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1553 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

301105 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127174 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playback stops after 'longer' tracks

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but then playback stops. When I click 'Next song', playba...

Casual Listener

I've been having a rather weird issue with playback on my iPhone. When I play an album it plays through fine unless there's a track that's over approx. 10 minutes. It plays the long track fine but th...

storch_ss

Casual Listener

718 Views

2 replies

0 likes

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  • 2 replies
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How to favorite songs by artist or album on app?

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a specific artist and album?

Casual Listener

Just got the latest update of Spotify (free version) after not updating the app for a few months. What happened to being able to see and play your favorited/saved songs (not ALL of them) from a speci...

Cocohorse

Casual Listener

1292 Views

2 replies

0 likes

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  • 2 replies
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Daily Mix not updating

ALL PLATFORMS Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of English songs in my lib, but they never appear in my daily mix. I'm Premi...

Visitor

  ALL PLATFORMS   Daily Mix contains some songs from my lib/like, and they are always in my daily mix. Even I select " don't play this song", they are still there. I added a lot of Engli...

927 Views

0 replies

1 likes

  • 927 Views
  • 0 replies
  • 1 likes

Can't open the app on iOS 12 Beta even after reinstallation (iPhone SE)

PlanPremiumCountry USADeviceiPhone SEOperating SystemiOS 12 Beta My Question or IssueHey there. I've updated my OS to iOS 12 Beta today and after that every time I open the Spotify app it closes and returns me to the home screen. However app is persi...

Casual Listener

Plan Premium Country  USA Device iPhone SE Operating System iOS 12 Beta   My Question or Issue Hey there. I've updated my OS to iOS 12 Beta today and after that every time I open ...

underdog02

Casual Listener

1586 Views

4 replies

0 likes

  • 1586 Views
  • 4 replies
  • 0 likes

why my spotify does not update to the new interface after purchasing spotify premium

PlanPremiumCountry MalaysiaDeviceIphone XOperating SystemiOS 11.4 My Question or Issuewhy my spotify does not update to the new interface after purchasing spotify premium

Newbie

Plan Premium Country  Malaysia Device Iphone X Operating System iOS 11.4   My Question or Issue why my spotify does not update to the new interface after purchasing spotify premium

Loxer

Community Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
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Searching a playlist is gone??

PlanFreeCountry USADeviceiPhone 6sOperating SystemiOS 11 My Question or Issue After the new revamp the option to search your own playlist has disappeared, which is needed, rather than scrolling through all my songs.

Newbie

Plan Free Country  USA Device iPhone 6s Operating System iOS 11   My Question or Issue  After the new revamp the option to search your own playlist has disappeared, which is ...

adam_pepporoni

Casual Listener

910 Views

2 replies

0 likes

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  • 2 replies
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Why is it so hard to delete a song from a playlist?

To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find it, if you filter and search for it, or if it’s curr...

Casual Listener

To preface, I have premium, so all feature should be open to me. Only Spotify mobile it is nearly impossible to delete a songs from a playlist. You can’t delete the song if you just scroll and find i...

adam_pepporoni

Casual Listener

14692 Views

9 replies

35 likes

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  • 9 replies
  • 35 likes

When Using Bluetooth in car spotify app automatically starts playing music HOW do I turn that off?

PlanPremiumCountry USADevice(iPhone 6s iOS 11.4)Operating System(iOS 11.4) My Question or Issue This is a recent development... just in the past few weeks or so and had never happened before under the same circumstances. Nothing new or different has ...

Casual Listener

Plan Premium Country  USA Device (iPhone 6s iOS 11.4) Operating System (iOS 11.4)   My Question or Issue  This is a recent development... just in the past few weeks or so and...

1288 Views

0 replies

16 likes

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Battery life on iPhone 8

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is that my battery is draining super fast when I use t...

Newbie

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is ...

1228488031

Newbie

7347 Views

15 replies

10 likes

  • 7347 Views
  • 15 replies
  • 10 likes

Chrome cast audio not connecting

PlanPremiumCountry Nz DeviceiPhone 6s+Operating Systemlatest iOS My Question or Issue Spotify will no longer connect to my chrome cast audio. Worked yesterday but now just gets stuck saying connecting

Newbie

Plan Premium Country  Nz   Device iPhone 6s+ Operating System latest iOS   My Question or Issue  Spotify will no longer connect to my chrome cast audio. Worked yesterda...

pmares

Newbie

1080 Views

3 replies

0 likes

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  • 3 replies
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Extreme heat and battery drain after latest update

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

Newbie

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

Loxer

Community Legend

8116 Views

24 replies

4 likes

  • 8116 Views
  • 24 replies
  • 4 likes

SPOTIFY DOES NOT WORK WITH RANGE ROVER INCONTROL APP

I'm very close to cancelling my spotify substription because of this ongoing issue. It all started when I updared my phone to ios 11. I have all of the latest updates for Spotify, Apple and Range Rover and it still does not run on the incontrol app. ...

Casual Listener

I'm very close to cancelling my spotify substription because of this ongoing issue. It all started when I updared my phone to ios 11. I have all of the latest updates for Spotify, Apple and Range Rov...

monFPace

Casual Listener

9976 Views

11 replies

3 likes

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  • 11 replies
  • 3 likes

problem

My Question or Issue En la barra de herramientas en vez de dejarme ir a la canción anterior, me aparece el botón de “me gusta” o “no me gusta” la canción. Es muy molesto.

Newbie

    My Question or Issue  En la barra de herramientas en vez de dejarme ir a la canción anterior, me aparece el botón de “me gusta” o “no me gusta” la canción. Es muy molesto.

Loxer

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Huge battery drain and phone heating iPhone 8

PlanPremiumCountry PolandDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Spotify drains the battery and makes my phone heat abnormally. It doesn't matter whether it's working in background or in foreground.

Casual Listener

Plan Premium Country  Poland Device iPhone 8 Operating System iOS 11.4 My Question or Issue  Spotify drains the battery and makes my phone heat abnormally. It doesn't matter whethe...

Loxer

Community Legend

13529 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Searching a username

PlanFreeCountry United StatesDeviceiPhone XOperating SystemiOS 10 My Question or Issue The current version I have 8.4.53. When I go to the section that is made for searching, if I type in a username, it only comes up with artists, songs, playlists, a...

Newbie

Plan Free Country  United States Device iPhone X Operating System iOS 10   My Question or Issue  The current version I have 8.4.53. When I go to the section that is made for ...

Maxim

Spotify Star

793 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Downloading A Single Song

So I feel like a MASSIVE idoit for not knowing this, but I just got Spotify Premium and I was wondering; how does one download a single song?

Community Legend

So I feel like a MASSIVE idoit for not knowing this, but I just got Spotify Premium and I was wondering; how does one download a single song?

empmnsbo

Casual Listener

403206 Views

31 replies

26 likes

  • 403206 Views
  • 31 replies
  • 26 likes

Followed a link to a song on Spotify but song cannot be played

iPhone 8+ running 11.3.1, version 8.4.53.689 Hi there, I followed a link on Youtube which directed me to a song on Spotify (https://www.youtube.com/watch?v=o98bc-iPOiM) on my Windows laptop. However, I only have the option of saving or removing it fr...

Newbie

  iPhone 8+ running 11.3.1, version 8.4.53.689   Hi there, I followed a link on Youtube which directed me to a song on Spotify (https://www.youtube.com/watch?v=o98bc-iPOiM) on my Windows...

arielleshriver

Composer

1144 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Battery Drain on iPhone 7 and X

Spotify still has not fixed this issue or even admited to it. iOS 12 does not fix. So its a full fledged spotify issue. I hope to be refunded for the cost of sending in my phone to be checked to ensure it wasnt my phone, and also for every month this...

Gig Goer

  Spotify still has not fixed this issue or even admited to it. iOS 12 does not fix. So its a full fledged spotify issue. I hope to be refunded for the cost of sending in my phone to be checked...

burgurdy

Casual Listener

1613 Views

2 replies

0 likes

battery
bug
trash
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Spotify causes my phone to crash and reboot

PlanPremiumCountry USADeviceiPhone 6S PlusOperating SystemiOS 11 and iOS 12 (beta) My Question or IssueSpotify freezes up at random intervals throughout the day and crashes my iPhone causing it to reboot. I’ve tried a factory reset on my phone, updat...

Casual Listener

Plan Premium Country  USA Device iPhone 6S Plus Operating System iOS 11 and iOS 12 (beta)   My Question or Issue Spotify freezes up at random intervals throughout the day and cras...

Loxer

Community Legend

3353 Views

7 replies

1 likes

  • 3353 Views
  • 7 replies
  • 1 likes

Downloaded Podcasts Folder

Hi, With the latest iOS update, you removed the easily found button to see all of the podcasts downloaded to my local device. Is there a work around to get this list of podcasts that have been downloaded to my local device? If not, I'll be switching ...

Casual Listener

Hi,    With the latest iOS update, you removed the easily found button to see all of the podcasts downloaded to my local device.  Is there a work around to get this list of podcasts ...

-qji_snr06bfe

Casual Listener

8257 Views

3 replies

5 likes

  • 8257 Views
  • 3 replies
  • 5 likes