Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 392211 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryGermany DevicePhone SEOperating SystemiOS 10 My Question or Issue Hey guys,when using the equalizer function in spotify in iOS, raising frequencies only a bit (50% of the possible range max.) leads to a strong distortion of several ...
Regular
Plan Premium Country Germany Device Phone SE Operating System iOS 10 My Question or Issue Hey guys, when using the equalizer function in spotify in iOS, raising freque...
668 Views
0 replies
2 likes
PlanFreeCountryUnited Kingdom DeviceiPhone 7Operating SystemiOS 11.4 My Question or IssueI cannot seem to be able to fast forward or rewind while listening to music.I have logged out and back in again, I have also reinstalled the app but it still doe...
Newbie
Plan Free Country United Kingdom Device iPhone 7 Operating System iOS 11.4 My Question or Issue I cannot seem to be able to fast forward or rewind while listening to music...
774 Views
0 replies
0 likes
hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view them. I have the free version on iPhone 8.
Newbie
hi, on the new update I am unable in any way to view the profiles of who I follow or look at my friends playlists, I have tried many ways to try and find their accounts but there is no way to view th...
Maxim
Spotify Star
1950 Views
1 replies
1 likes
Hello everyone, HELP ARRIVED!!! If you are experiencing:A. Grey title in PlaylistB. Cannot play mp3/m4a on iPhoneC. Cannot download playlists with local files & You are using the following devices:1.Mac2.iPhone Alright! Let's get started. Music for y...
Visitor
Hello everyone, HELP ARRIVED!!! If you are experiencing: A. Grey title in Playlist B. Cannot play mp3/m4a on iPhone C. Cannot download playlists with local files & &nbs...
Morga84
Casual Listener
25953 Views
6 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 7, iPad Air 2, Chromecast AudioOperating SystemiOS 11.4 My Question or IssueI'm using two Chromecast Audios. If I cast to each from Spotify on my iPhone or iPad, everything's fine. If I create a CCA group, howev...
Music Fan
Plan Premium Country Germany Device iPhone 7, iPad Air 2, Chromecast Audio Operating System iOS 11.4 My Question or Issue I'm using two Chromecast Audios. If I cast to each fro...
Nyarly
Music Fan
1077 Views
1 replies
0 likes
PlanPremiumCountrySpain DeviceiPhone 8+Operating SystemiOS 11.4 My Question or Issue Hi! I don’t know why but spotify is not updated on my phone. I reinstalled the app in case it would work, but still appears the old version...
Casual Listener
Plan Premium Country Spain Device iPhone 8+ Operating System iOS 11.4 My Question or Issue Hi! I don’t know why but spotify is not updated on my phone. I reinstalled ...
ilauudm
Casual Listener
1581 Views
2 replies
0 likes
PlanPremiumCountry USDeviceiPhone XOperating SystemiOS 11.4 My Question or IssueHow do I prevent incomplete albums from showing up under the album list on iOS? I have added songs from various albums to various playlists. However, when I download pla...
Newbie
Plan Premium Country US Device iPhone X Operating System iOS 11.4 My Question or Issue How do I prevent incomplete albums from showing up under the album list on iOS? I have a...
1011 Views
0 replies
1 likes
PlanPremiumCountryUS DeviceiPhone 6Operating SystemiOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify opens it requires an internet connection to load My Music and everything else. That mean...
Regular
Plan Premium Country US Device iPhone 6 Operating System iOS 11.4 My Question or Issue I have many songs downloaded on my phone for offline listening, but when Spotify ...
1236 Views
0 replies
1 likes
PlanFreeCountry USDeviceiPhone 6Operating SystemiOS 10 My Question or IssueI have about 150 songs on my local files that I use regularly, so I put them on Spotify via offline sync. It was working perfectly until yesterday, when all of the songs went ...
Casual Listener
Plan Free Country US Device iPhone 6 Operating System iOS 10 My Question or Issue I have about 150 songs on my local files that I use regularly, so I put them on Spotify via of...
6a_-vxezcj7s2
Newbie
836 Views
1 replies
1 likes
Plan - Premium Country - US Device - iPhone 7 Plus Operating System - most recent iOS I opened my Spotify this morning and all of my playlists, which included hundreds of downloaded songs, were gone. My music playing on my phone also kept getting pau...
Newbie
Plan - Premium Country - US Device - iPhone 7 Plus Operating System - most recent iOS I opened my Spotify this morning and all of my playlists, which inc...
Loxer
Community Legend
812 Views
1 replies
0 likes
PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to restar...
Casual Listener
Plan Premium Country UK Device iPhone 6 Operating System iOS 11 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again...
Loxer
Community Legend
803 Views
1 replies
0 likes
I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link on this device". On the Windows Phone the link sends...
Music Fan
I tried to share a profile link to a free profile with a QR-Code and also with a spotify code. Some iPhone users have problems to get to the profile. There comes a message like "Can't open the link o...
dadiddopf
Music Fan
2181 Views
1 replies
0 likes
Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my Android and also on the web browser. Logged in with my account (Premium):PC: OKiO...
Casual Listener
Hi everyone, I cannot use the Radio on my iPhone 6s and iPad Air 2 since Spotify rolled out this feature for Thailand in late April. The Radio works for me on my PC, my An...
Loxer
Community Legend
651 Views
1 replies
0 likes
PlanPremium for FamilyCountryAustraliaDeviceiPhone 5SOperating SystemiOS 11.4My Question or IssueI am unable to sync local files from my PC with my mobile, I have followed every guide that I have been able to find and nothing is working, all that sho...
Newbie
Plan Premium for Family Country Australia Device iPhone 5S Operating System iOS 11.4 My Question or Issue I am unable to sync local files from my PC with my mobile, I have followed every gui...
Loxer
Community Legend
641 Views
1 replies
0 likes
PlanPremiumCountrySpain DeviceiPhoneX 256 gbOperating SystemiOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on LTE connection, after 12-14 seconds of playblack the music stop, after 2-3 seconds restart again,...
Newbie
Plan Premium Country Spain Device iPhoneX 256 gb Operating System iOS 11.4 Spotify 8.4.53.689 My Question or Issue I have problems with the extreme quality on L...
Loxer
Community Legend
1135 Views
1 replies
0 likes
Plan:Premium trial Country:Netherlands Device:iPhone 6s OS:iOS 11.4 Issue:This is ruining my experience. I was considering paying the subscription fee after my trial is over but this is such a bad experience that there seems no reason to.I think some...
Regular
Plan: Premium trial Country: Netherlands Device: iPhone 6s OS: iOS 11.4 Issue: This is ruining my experience. I was considering paying the subscription fee af...
Ecnu
Regular
2434 Views
3 replies
0 likes
So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?
Casual Listener
So when I go into my library and select artists, there isnt anything listed there. Is there a way to fix this?
alvarezjm
Casual Listener
1379 Views
4 replies
0 likes
Since you asked for info, here is some.PlanFreeCountrySwedenDevicePCOperating SystemWindows 8 My Question or IssueWhen I listen to a song, the album cover is no longer shown in the bottom left corner alongside its name.
Newbie
Since you asked for info, here is some. Plan Free Country Sweden Device PC Operating System Windows 8 My Question or Issue When I listen to a song, the album cover is no longer show...
timenotlinear
Casual Listener
1521 Views
2 replies
1 likes
PlanPremiumCountryUS Operating SystemiOS 11.4 My Question or Issue:I had recently decided to return to Spotify and get premium again as it suited my needs better than Apple Music. I saw that Spotify had a new UI which I enjoyed better, however when I...
Newbie
Plan Premium Country US Operating System iOS 11.4 My Question or Issue: I had recently decided to return to Spotify and get premium again as it suited my needs better than Appl...
Maxim
Spotify Star
729 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone X)Operating System(iOS 11) My Question or IssueI have been trying to download local files onto my phone for quite some time. I've done it all - created a playlist with the local files I want on my computer application...
Casual Listener
Plan Premium Country Device (iPhone X) Operating System (iOS 11) My Question or Issue I have been trying to download local files onto my phone for quite some time. I've d...
illunion
Newbie
696 Views
1 replies
1 likes