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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45823 Views

44 replies

10 likes

  • 45823 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112685 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2133 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303390 Views

61 replies

16 likes

  • 303390 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129227 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Battery life on iPhone 8

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is that my battery is draining super fast when I use t...

Newbie

I have an iPhone 8, running IOS 11.2.6, which is the latest update as of 3/26/18, I am also running the most recent update of Spotify, 8.4.46. Which came out "6 Hours ago" The problem I am having is ...

1228488031

Newbie

7387 Views

15 replies

10 likes

  • 7387 Views
  • 15 replies
  • 10 likes

Chrome cast audio not connecting

PlanPremiumCountry Nz DeviceiPhone 6s+Operating Systemlatest iOS My Question or Issue Spotify will no longer connect to my chrome cast audio. Worked yesterday but now just gets stuck saying connecting

Newbie

Plan Premium Country  Nz   Device iPhone 6s+ Operating System latest iOS   My Question or Issue  Spotify will no longer connect to my chrome cast audio. Worked yesterda...

pmares

Newbie

1086 Views

3 replies

0 likes

  • 1086 Views
  • 3 replies
  • 0 likes

Extreme heat and battery drain after latest update

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

Newbie

iPhone SE, latest iOS, latest app, nothing else running. Happens after the latest update!

Loxer

Community Legend

8155 Views

24 replies

4 likes

  • 8155 Views
  • 24 replies
  • 4 likes

SPOTIFY DOES NOT WORK WITH RANGE ROVER INCONTROL APP

I'm very close to cancelling my spotify substription because of this ongoing issue. It all started when I updared my phone to ios 11. I have all of the latest updates for Spotify, Apple and Range Rover and it still does not run on the incontrol app. ...

Casual Listener

I'm very close to cancelling my spotify substription because of this ongoing issue. It all started when I updared my phone to ios 11. I have all of the latest updates for Spotify, Apple and Range Rov...

monFPace

Casual Listener

10028 Views

11 replies

3 likes

  • 10028 Views
  • 11 replies
  • 3 likes

problem

My Question or Issue En la barra de herramientas en vez de dejarme ir a la canción anterior, me aparece el botón de “me gusta” o “no me gusta” la canción. Es muy molesto.

Newbie

    My Question or Issue  En la barra de herramientas en vez de dejarme ir a la canción anterior, me aparece el botón de “me gusta” o “no me gusta” la canción. Es muy molesto.

Loxer

Community Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Solved!! Huge battery drain and phone heating iPhone 8

PlanPremiumCountry PolandDeviceiPhone 8Operating SystemiOS 11.4My Question or Issue Spotify drains the battery and makes my phone heat abnormally. It doesn't matter whether it's working in background or in foreground.

Casual Listener

Plan Premium Country  Poland Device iPhone 8 Operating System iOS 11.4 My Question or Issue  Spotify drains the battery and makes my phone heat abnormally. It doesn't matter whethe...

Loxer

Community Legend

13543 Views

3 replies

0 likes

  • 13543 Views
  • 3 replies
  • 0 likes

Searching a username

PlanFreeCountry United StatesDeviceiPhone XOperating SystemiOS 10 My Question or Issue The current version I have 8.4.53. When I go to the section that is made for searching, if I type in a username, it only comes up with artists, songs, playlists, a...

Newbie

Plan Free Country  United States Device iPhone X Operating System iOS 10   My Question or Issue  The current version I have 8.4.53. When I go to the section that is made for ...

Maxim

Spotify Star

802 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Downloading A Single Song

So I feel like a MASSIVE idoit for not knowing this, but I just got Spotify Premium and I was wondering; how does one download a single song?

Community Legend

So I feel like a MASSIVE idoit for not knowing this, but I just got Spotify Premium and I was wondering; how does one download a single song?

empmnsbo

Casual Listener

404248 Views

31 replies

26 likes

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  • 31 replies
  • 26 likes

Followed a link to a song on Spotify but song cannot be played

iPhone 8+ running 11.3.1, version 8.4.53.689 Hi there, I followed a link on Youtube which directed me to a song on Spotify (https://www.youtube.com/watch?v=o98bc-iPOiM) on my Windows laptop. However, I only have the option of saving or removing it fr...

Newbie

  iPhone 8+ running 11.3.1, version 8.4.53.689   Hi there, I followed a link on Youtube which directed me to a song on Spotify (https://www.youtube.com/watch?v=o98bc-iPOiM) on my Windows...

arielleshriver

Composer

1149 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Battery Drain on iPhone 7 and X

Spotify still has not fixed this issue or even admited to it. iOS 12 does not fix. So its a full fledged spotify issue. I hope to be refunded for the cost of sending in my phone to be checked to ensure it wasnt my phone, and also for every month this...

Gig Goer

  Spotify still has not fixed this issue or even admited to it. iOS 12 does not fix. So its a full fledged spotify issue. I hope to be refunded for the cost of sending in my phone to be checked...

burgurdy

Casual Listener

1626 Views

2 replies

0 likes

battery
bug
trash
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Spotify causes my phone to crash and reboot

PlanPremiumCountry USADeviceiPhone 6S PlusOperating SystemiOS 11 and iOS 12 (beta) My Question or IssueSpotify freezes up at random intervals throughout the day and crashes my iPhone causing it to reboot. I’ve tried a factory reset on my phone, updat...

Casual Listener

Plan Premium Country  USA Device iPhone 6S Plus Operating System iOS 11 and iOS 12 (beta)   My Question or Issue Spotify freezes up at random intervals throughout the day and cras...

Loxer

Community Legend

3368 Views

7 replies

1 likes

  • 3368 Views
  • 7 replies
  • 1 likes

Downloaded Podcasts Folder

Hi, With the latest iOS update, you removed the easily found button to see all of the podcasts downloaded to my local device. Is there a work around to get this list of podcasts that have been downloaded to my local device? If not, I'll be switching ...

Casual Listener

Hi,    With the latest iOS update, you removed the easily found button to see all of the podcasts downloaded to my local device.  Is there a work around to get this list of podcasts ...

-qji_snr06bfe

Casual Listener

8286 Views

3 replies

5 likes

  • 8286 Views
  • 3 replies
  • 5 likes

Spotify on Samsung Gear S3 Classic (Can't use as remote)

Dear All, I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibility of Spotify alone, otherwise I would have bought a runni...

Regular

  Dear All,   I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the...

Loxer

Community Legend

4360 Views

5 replies

0 likes

  • 4360 Views
  • 5 replies
  • 0 likes

cannot see now playing songs and last queue songs

PlanPremiumCountry singaporeDevice(iPhone 7 plusOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei am using iphone 7+ and have been using spotify for few months. recently i just found out that i cant see my now playing song...

Casual Listener

Plan Premium Country  singapore Device (iPhone 7 plus Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i am using iphone 7+ and have been using...

lanshiyingg

Casual Listener

1412 Views

2 replies

0 likes

  • 1412 Views
  • 2 replies
  • 0 likes

Spotify on Samsung Gear S3 Classic (Can't find modes/ use as remote)

Dear All, I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibility of Spotify alone, otherwise I would have bought a runni...

Regular

  Dear All,   I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the...

805 Views

0 replies

0 likes

  • 805 Views
  • 0 replies
  • 0 likes

Saved song section is gone

Free plan on iPhone Xbefore the update the library had a section for saved songs but now after the update that has changed to the favorites playlist. But since all my saved songs were saved as entire albums they don’t show up in the favorites playlis...

Regular

Free plan on iPhone X before the update the library had a section for saved songs but now after the update that has changed to the favorites playlist. But since all my saved songs were saved as enti...

Loxer

Community Legend

993 Views

1 replies

1 likes

  • 993 Views
  • 1 replies
  • 1 likes

The music stops

PlanFamily PremiumCountry SpainDevice(iPhone 7 plus)Operating SystemIOS My Question or Issuethe music stops. I tried to reinstall the application and the same thing happens. You don’t have any contact to solve issues. I’m paying for family premium an...

Casual Listener

  Plan Family Premium Country  Spain Device (iPhone 7 plus) Operating System IOS   My Question or Issue the music stops. I tried to reinstall the application and the same th...

Loxer

Community Legend

961 Views

3 replies

0 likes

  • 961 Views
  • 3 replies
  • 0 likes

Google Home / Chromecast Audio Stops Playing, Skips

Seen this issue scattered all over as far back as 2013; most marked as Solved/Fixed from an update of the lastest version of Spotify. Not the case for me. When casting to a Google Home or Chromecast Audio the music will begin to play and then suddenl...

Newbie

  Seen this issue scattered all over as far back as 2013; most marked as Solved/Fixed from an update of the lastest version of Spotify. Not the case for me.   When casting to a Google Ho...

c-_eg72hfcyxj

Casual Listener

3368 Views

1 replies

9 likes

cast
Casting
CCA
chrome
chromecast audio
google
Google Home Mini
skip
  • 3368 Views
  • 1 replies
  • 9 likes

Solved!! Starred playlist unable to download

Hi Spotify, My account on my Iphone has been accessed by an unknown user recently. Albums and songs were added to my library. I have already changed my password and removed the unwanted saved albums and songs. However, for one of my playlist which is...

Newbie

Hi Spotify,   My account on my Iphone has been accessed by an unknown user recently. Albums and songs were added to my library. I have already changed my password and removed the unwanted save...

HaydenTheHelper

Music Fan

1166 Views

1 replies

0 likes

  • 1166 Views
  • 1 replies
  • 0 likes