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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140858 Views

503 replies

108 likes

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  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98478 Views

19 replies

38 likes

  • 98478 Views
  • 19 replies
  • 38 likes

Playback Failed - We’re not able to play this video in your location.

PlanPremiumCountry USA - WA - SeattleDeviceiPhone 7Operating SystemiOS 11.4 My Question or Issue Constantly music stops playing entirely when playing back from top playlists, or when shuffling an Artist. When I open the Spotify App to see what’s up, ...

99B64513-B8F7-461B-9970-7D2E70EE0376.png

Casual Listener

Plan Premium Country  USA - WA - Seattle Device iPhone 7 Operating System iOS 11.4   My Question or Issue  Constantly music stops playing entirely when playing back from top ...

Luke

Spotify Star

7094 Views

3 replies

4 likes

iOS
location
Playback Failed
Premium
video
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  • 3 replies
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Certain songs in playlist not playing

Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here. My fiancé has a spotify premium family account and added me as one of the users. We both found a playlist “I love my 90’s hip-hop” and have been playing ...

Newbie

Hi guys, been looking for a solution but can’t seem to find one so I’m asking the question here.    My fiancé has a spotify premium family account and added me as one of the users. We bot...

LukasRocks1021

Music Fan

1040 Views

1 replies

0 likes

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  • 1 replies
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My iphone app doesnt log in

PlanPremeiumDeviceiphone8Operating SystemiOS 11.3.1My Question or IssueWhen I write the log in information it says “We’re currently experiencing problems.please try again later.”It has been like this for two days

Newbie

Plan Premeium Device iphone8 Operating System iOS 11.3.1 My Question or Issue When I write the log in information it says “We’re currently experiencing problems.please try again later.” It ha...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Spotify skips first second of every second song when using chromecast

PlanPremiumCountryNetherlandsDeviceIphone5se, Google Cast (1.21.75965)Operating SystemIOS11.4, windows 10 My IssueI've bought a NAD amplifier with integrated google chromecast a couple of months ago. I use Google Home. It worked flawlessly for some t...

Newbie

Plan Premium Country Netherlands Device Iphone5se, Google Cast (1.21.75965) Operating System IOS11.4, windows 10   My Issue I've bought a NAD amplifier with integrated google chromecas...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
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Not able to activate Hulu

Plan: Premium + Student Country: United States Device:(iPhone Operating System:(iOS 11.3) My Question or Issue: I am on premium subscription for students. I am able to use spotify; however, I am not able to activate Hulu; in fact I don't see that "Ac...

Newbie

  Plan:   Premium + Student   Country:   United States   Device: (iPhone 😎   Operating System: (iOS 11.3)   My Question or Issue:   I am on p...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Music Plays During Voice Search (Bluetooth issue)

I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo perfectly. When I press Spotify voice search button, t...

Newbie

I have a Toyota with a bluetooth car stereo (using an a2dp connection) the car also has a mobile/cellphone connection (using an HFP connection). When I play music, it comes through the car stereo per...

999 Views

0 replies

3 likes

  • 999 Views
  • 0 replies
  • 3 likes

Spotify App Update with Streamlined Tab?

PlanFree/PremiumCountry DeviceiPhone 8Operating SystemiOS 11 My Question or IssueOn May 27 I received an email from Spotify telling me to try out the new Spotify app. The email featured a streamlined tab interface as well as stremlined search (pics a...

Newbie

Plan Free/Premium Country   Device iPhone 8 Operating System iOS 11   My Question or Issue On May 27 I received an email from Spotify telling me to try out the new Spotify app.&nb...

629 Views

0 replies

0 likes

Update
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Playlist author grey bar expanding

The bar under the author of a playlist expands on a certain time interval PlanPremiumCountryHong Kong DeviceiPhone 6sOperating SystemiOS 11.4 My Question or Issue

Casual Listener

The bar under the author of a playlist expands on a certain time interval   Plan Premium Country Hong Kong  Device iPhone 6s Operating System iOS 11.4   My Question or Issue...

Bananakyun

Casual Listener

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Music Shuffling Issue

PlanFree My Question or IssueFor some reason all of my playlists and music are shuffling as if it's a radio. I can't listen to any artist whenever I want because it treats it like a radio, giving me the option to like or dislike a track. My queue is ...

Newbie

Plan Free  My Question or Issue For some reason all of my playlists and music are shuffling as if it's a radio. I can't listen to any artist whenever I want because it treats it like a radio,...

310 Views

0 replies

0 likes

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Using Spotify on Bluetooth car radio - Iphone

Hi, I bought a new JVC bluetooth radio for my car and spotify was working perfectly with it. There is also a USB port and since I plugged my phone into it to charge the way spotify has been working has changed, even after I have plugged it out. Now w...

Newbie

Hi,   I bought a new JVC bluetooth radio for my car and spotify was working perfectly with it. There is also a USB port and since I plugged my phone into it to charge the way spotify has been ...

tonyl0ng

Casual Listener

738 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to save a song with the new update

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it

Newbie

I want to save song with the new update but I can’t it just only goes to my “favorite playlist” but I don’t want to “like” the song I want to save it 

Maxim

Spotify Star

7815 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Shuffle play is playing the same loop of songs

PlanFreeCountry USADeviceiPhone 7Operating SystemIOS 10 My Question or Issue Every time I press shuffle play on any of my playlists, it plays the same loop of songs. I'll play a playlist and then a couple hours later shuffle play the same playlist an...

Newbie

Plan Free Country  USA Device iPhone 7 Operating System IOS 10   My Question or Issue  Every time I press shuffle play on any of my playlists, it plays the same loop of songs...

rwc1987

Casual Listener

1404 Views

1 replies

1 likes

  • 1404 Views
  • 1 replies
  • 1 likes

Shuffle all music on iOS is only playing songs from select few albums

Premium PlanUS iphone 6 iOS 11.3.1 I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I go to library/songs/shuffle play, it only plays from a select number of albums or artists. (I can't tell w...

Casual Listener

  Premium Plan US     iphone 6   iOS 11.3.1   I have downloaded several albums and playlists from spotify onto my device for offline listening, but when I ...

514 Views

0 replies

0 likes

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Spotify won’t play certain songs

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help

Newbie

I have had Spotify premium for about a year and a half and yesterday I got the iPhone X. For some reason Spotify won’t play certain songs. It just won’t. Please help 

Keanu_C

Community Legend

958 Views

1 replies

1 likes

  • 958 Views
  • 1 replies
  • 1 likes

spotify adds music

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

Newbie

hey spotify adds thier own music in my playlist I think its really annoying so how do I remove that function?

379 Views

0 replies

0 likes

  • 379 Views
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Start with 1 playlist and 2nd song automatically jumps to another playlist

PlanPremiumCountryUSADeviceiPhone 8Operating SystemIOS10 My Question or IssueI recently joined one of my family’s playlist made for our vacation and now every time I start to play another playlist, it will play 1 song and then automatically jump to s...

Newbie

Plan Premium Country USA Device iPhone 8 Operating System IOS10    My Question or Issue I recently joined one of my family’s playlist made for our vacation and now every time I st...

300 Views

0 replies

0 likes

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Spotify Premium Trial Ended

My spotify premium trial ended today (May 30) BUT my credit card info is still being shown, how do I get rid of it as I don't want to be charged.

Visitor

  My spotify premium trial ended today (May 30) BUT my credit card info is still being shown, how do I get rid of it as I don't want to be charged. 

Hubo

Community Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
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'Followed' Artists are not 'Followed' a few moments later.....

I click 'follow' on certain artists, then I go back to them moments later and they are not 'followed'Why would this be happening?Is it because I jump from mobile data to WIFI? Thanks for the assistance.

Newbie

I click 'follow' on certain artists, then I go back to them moments later and they are not 'followed' Why would this be happening? Is it because I jump from mobile data to WIFI?   Thank...

628 Views

0 replies

0 likes

artists
disappear
follow
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Back button not working thru iPod USB connector

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 11 My Question or Issue Our car (Honda Jazz/Fit 2011) has an USB "iPod" connector which we can control thru buttons on the dashboard. There are button to go back, forward, play/pause change the vol...

Newbie

Plan Premium Country   Device iPhone X Operating System iOS 11   My Question or Issue   Our car (Honda Jazz/Fit 2011) has an USB "iPod" connector which we can control thru b...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes