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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

224583 Views

53 replies

13 likes

  • 224583 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

mtollhouse

Roadie

150631 Views

506 replies

108 likes

  • 150631 Views
  • 506 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106004 Views

19 replies

38 likes

  • 106004 Views
  • 19 replies
  • 38 likes

Podcasts aren't updating

I am user in the US, have a premium account, and use primarily my iPhone to listen. My Question or Issue:Some daily podcasts I listen to, or twice-weekly (Up First, The Daily, etc...) that I KNOW are posted early in the morning do NOT update on Spoti...

Music Fan

I am user in the US, have a premium account, and use primarily my iPhone to listen.    My Question or Issue: Some daily podcasts I listen to, or twice-weekly (Up First, The Daily, etc......

2984 Views

0 replies

26 likes

  • 2984 Views
  • 0 replies
  • 26 likes

Customization of playlists (cover and description box)

PlanPremiumCountry UKDeviceiPhone 6Operating SystemiOS 11.4 Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to restart from where I was, there is no now playing screen so I'm unable to rest...

Casual Listener

Plan Premium Country  UK Device iPhone 6 Operating System iOS 11.4   Hi - more often than not, if I stop/pause Spotify, for example when I get to work, when I open the app again to...

Holty

Casual Listener

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Spotify connection issues with sonos speakers

Most days I can play music no problem from the Spotify app but recently the Spotify app just won’t connect to any of my sonos speakers and I know there’s not a problem with them they play just fine when I use the sonos app the speakers show up on Spo...

Newbie

Most days I can play music no problem from the Spotify app but recently the Spotify app just won’t connect to any of my sonos speakers and I know there’s not a problem with them they play just fine w...

Ngin

Casual Listener

8939 Views

28 replies

16 likes

  • 8939 Views
  • 28 replies
  • 16 likes

Battery drain in iPhone 8, 8.4.52.796

Good morning,Since the last update of Spotify, the battery runs out quickly, between 3 or 4 times faster.Thanks and regards.

Newbie

Good morning, Since the last update of Spotify, the battery runs out quickly, between 3 or 4 times faster. Thanks and regards. 

X_Frontil

Casual Listener

1151 Views

4 replies

2 likes

  • 1151 Views
  • 4 replies
  • 2 likes

iOS on Bluetooth Fails to Send Proper Track Metadata

iOS devices send incosnsistent Track metadata over bluetooth. I've tested an android device with this same A2DP sink and all the correct metadata consistently appeared. On iOS however, the first track streamed with all the correct track meta-data (Ar...

Visitor

iOS devices send incosnsistent Track metadata over bluetooth. I've tested an android device with this same A2DP sink and all the correct metadata consistently appeared. On iOS however, the first trac...

781 Views

0 replies

1 likes

ios bluetooth bug
  • 781 Views
  • 0 replies
  • 1 likes

Copy a playlist

I saw somewhere in the Community postings some directions on how to copy a playlist. I have searched multiple times, and now I can't find it. I don't remember the steps, and can't figure out any way to do it.Say your friend has a public playlist, and...

Music Fan

I saw somewhere in the Community postings some directions on how to copy a playlist. I have searched multiple times, and now I can't find it. I don't remember the steps, and can't figure out any way ...

d_lxlwxg1-0gh

Newbie

157197 Views

10 replies

5 likes

  • 157197 Views
  • 10 replies
  • 5 likes

No notifications while listening to Spotify using iPhone and Apple Watch

PlanPremium Country USA DevicesiiPhone7plusApple Watch 3 Operating SystemiOiOS1.4 My Question or IssueI recently got the Apple Watch 3. When I run I listen to SpSpotifystreaming from my phone, not using the watch on cellular mode, also using BlBlueto...

Casual Listener

Plan Premium   Country  USA   Devices iiPhone7plus Apple Watch 3   Operating System iOiOS1.4   My Question or Issue I recently got the Apple Watch 3.  When...

Moemoe6434

Casual Listener

1732 Views

1 replies

1 likes

  • 1732 Views
  • 1 replies
  • 1 likes

iPhone X + Gear S3 Frontier + Spotify App

PlanPremiumCountry PolandDeviceiPhone XOperating SystemiOS 11.4 My Question or Issue I have following problem, i recently bought Gear S3 Frontier to pair with my iPhone, I downloaded Spotify app on Gear S3, I have seen multiple videos on YouTube peop...

Newbie

Plan Premium Country  Poland Device iPhone X Operating System iOS 11.4   My Question or Issue  I have following problem, i recently bought Gear S3 Frontier to pair with my iP...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Unable to play the song 8TEEN on both windows player and IOS player

PlanPremiumCountry USADeviceiPhone and a desktop I builtOperating SystemiOS 11 and Windows 10 My Question or Issue All the songs in Spotify play properly except for one song: 8TEEN by Khalid. Every time I try to play it, it says "This song is not ava...

Casual Listener

Plan Premium Country  USA Device iPhone and a desktop I built Operating System iOS 11 and Windows 10   My Question or Issue  All the songs in Spotify play properly except for...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Música descargada en dispositivos diferentes

PlanPremiumCountry UruguayDeviceiPhone 7 - IPad Operating SystemiOS My Question or IssueUtilizó Spotify en dos dispositivos, pero nunca los uso al mismo tiempo. Mi problema es que todo lo que descargue o borre en mi iPhone, se descarga o borra tambié...

Newbie

Plan Premium Country  Uruguay Device iPhone 7 - IPad  Operating System iOS    My Question or Issue Utilizó Spotify en dos dispositivos, pero nunca los uso al mismo tiemp...

314 Views

0 replies

1 likes

  • 314 Views
  • 0 replies
  • 1 likes

Local Files from PC to iPhone

PlanPremiumCountry UKDeviceiPhone 5sOperating SystemiOS 11.4 My Question or Issue Sup, I was wondering how to get local files that I have on my PC version of Spotify on to my iPhone. I've tried searching through the internet to find the answer but no...

Casual Listener

  Plan Premium Country  UK Device iPhone 5s Operating System iOS 11.4   My Question or Issue  Sup,   I was wondering how to get local files that I have on my PC ...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Solved!! Premium and data

I’m going out of the country for about a month and a half and I want to know if I get premium will it still use up my data to listen to music after downloading it

Newbie

I’m going out of the country for about a month and a half and I want to know if I get premium will it still use up my data to listen to music after downloading it  

Bethany_Dawn

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Spotify not playing songs?

So since the new spotify update, there was a thing where you could have songs “not play” and it would show a red circle with a line inside indicating that the song won’t be played anymore if you click it. But this was only for free accounts. Anywyas,...

Visitor

So since the new spotify update, there was a thing where you could have songs “not play” and it would show a red circle with a line inside indicating that the song won’t be played anymore if you clic...

Bittencourt

Spotify Star

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

İ cant dowland spotify for iphone

When i start dowland ,confirmation massege coming screen i allowed and page dont open so dowland dont start how can i fix that bug PlanPremiumCountry TurkeyDevice(iPhone 7Operating Systemios 10 My Question or Issue

Newbie

When i start dowland ,confirmation massege coming screen i allowed and page dont open  so dowland dont start  how can i fix that bug   Plan Premium Country  Turkey Device (...

5iq-305lq9_u

Regular

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Can’t get the latest spotify update

PlanPremiumCountry USADeviceiPhone 8 PlusOperating SystemiOS 11 My Question or Issue I was very excited when spotify announced a big update for the app and although a lot of people don’t like it, I have tried it on a friend’s phone and personally enj...

Newbie

Plan Premium Country  USA Device iPhone 8 Plus Operating System iOS 11   My Question or Issue  I was very excited when spotify announced a big update for the app and although...

5iq-305lq9_u

Regular

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Queue missing and and auto updates

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS. After this auto update, the queue button is missing. Gotta have my button and no crazy updates

Casual Listener

How do i stop auto updates on my ipad? Spotify is the only app that auto updates EVEN THOUGH I DISABLED THEM ALL FOR IOS.   After this auto update, the queue button is missing.   Gotta ...

Law51

Casual Listener

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

Downloading local files on iPhone 7

PlanPremiumCountry FranceDevice(iPhone 7 and MacBook Pro) Operating System iOS My Question or Issue I have recently changed to an iPhone 7 and all my local files aren’t downloading anymore. i can download fine on my iPad, all songs are downloaded on ...

Newbie

Plan Premium Country  France Device (iPhone 7 and MacBook Pro)  Operating System iOS    My Question or Issue  I have recently changed to an iPhone 7 and all my local...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Adjusting Volume From iPhone/Google Audio Cast Combination

PlanPremiumCountryUSA Device(iPhone 7 with google audio cast)Operating System(latest iOS.) My Question or IssueWe listen to spotify via speakers connected with 1/8" cable from google audio cast "pucks" to the aux input of the speakers. It's a great w...

Regular

Plan Premium Country USA   Device (iPhone 7 with google audio cast) Operating System (latest iOS.)   My Question or Issue We listen to spotify via speakers connected with 1/...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes