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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28722 Views

40 replies

9 likes

  • 28722 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93626 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293195 Views

60 replies

15 likes

  • 293195 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123424 Views

19 replies

38 likes

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  • 19 replies
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Playing songs not in an album

I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then play songs from random artist, and i do have autoplay turne...

Casual Listener

  I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then ...

p4i50i-vvm_4

Casual Listener

1586 Views

1 replies

0 likes

  • 1586 Views
  • 1 replies
  • 0 likes

Solved!! How do I find my community username?

How do I know what my community username is or where can I find it?

Newbie

How do I know what my community username is or where can I find it?

-2e95kgmt_2a2

Casual Listener

12480 Views

56 replies

2 likes

  • 12480 Views
  • 56 replies
  • 2 likes

iOS 9.3, chromecast audio: random dropouts

Plan: Premium FamilyCountry: SwitzerlandDevice: iPhone 4sOperating System: iOS 9.3 My Question or IssueWhen casting, the audio cuts out (e.g. no sound from the stereo) several times in 5 minutes. After 5 minutes I find another solution for my music f...

Newbie

Plan: Premium Family Country: Switzerland Device: iPhone 4s Operating System: iOS 9.3   My Question or Issue When casting, the audio cuts out (e.g. no sound from the stereo) several t...

780 Views

0 replies

0 likes

  • 780 Views
  • 0 replies
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Spotify isn't working

PlanFreeCountry portugal DeviceHuawei (latest) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the whole app was acting up so I thought it was because I haven't updated, I went to play store to update it and now the app i...

Newbie

  Plan Free Country  portugal  Device Huawei (latest)  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  the whole app was...

Loxer

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

upgrade 8.4.53.689 iPhone X

PlanFree/PremiumCountry DeviceiPhone XOperating SystemiOS 11.3.1 My Question or Issue

Newbie

Plan Free/Premium Country   Device iPhone X Operating System iOS 11.3.1   My Question or Issue  

Loxer

Community Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

iOS Theme Problem

PlanPremiumCountryTurkey Device(iPhone 7)Operating System(iOS 11.4) My Question or IssueI was a free user and the new theme was beautiful. For this reason I switched to premium but theme is back to normal.

Newbie

Plan Premium Country Turkey   Device (iPhone 7) Operating System (iOS 11.4)   My Question or Issue I was a free user and the new theme was beautiful. For this reason I switched t...

Loxer

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Why my iPhone 7 plus doesn’t have the new update

PlanPremiumCountry FinlandDeviceIphone 7 PlusOperating SystemiOS 11 My Question or Issue Everyone is talking about the new update and I don’t have it yet! I really would like to see the new buttons and everything but I just don’t have it! Why? What c...

Newbie

Plan Premium Country  Finland Device Iphone 7 Plus Operating System iOS 11   My Question or Issue  Everyone is talking about the new update and I don’t have it yet! I really ...

Loxer

Community Legend

1614 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

App won't let me view my own profile or make things private???

PlanFreeCountry DeviceiPhone SEOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can't view my own profile? Also can't make playlists private?

Newbie

Plan Free Country   Device iPhone SE Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Can't view my own profile? Also can't make playlist...

Maxim

Spotify Star

1161 Views

1 replies

0 likes

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  • 1 replies
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Battery drain new update 8.4.53.689

Getting severe battery drain after updating on iPhone SE. Music playing for 10 minutes dropped percent by 10%. Previous version did not have this issue.

Casual Listener

Getting severe battery drain after updating on iPhone SE. Music playing for 10 minutes dropped percent by 10%. Previous version did not have this issue.

owmybrain

Gig Goer

1953 Views

5 replies

0 likes

  • 1953 Views
  • 5 replies
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[Discussion][ALL Platforms] The New UI concept

Hi everyone, The new UI is really clean but it still feels exactly the same. I was checking Behance as I usually do and came across this concept by Gabrielle Nguyen:https://www.behance.net/gallery/56534635/Spotify-UI-Redesign-Concept It was nice and ...

Community Legend

Hi everyone,   The new UI is really clean but it still feels exactly the same.  I was checking Behance as I usually do and came across this concept by  Gabrielle Nguyen: https://w...

999 Views

0 replies

2 likes

All Platforms
Discussion
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Need to prevent time counter and buttons from disappearing after 3 seconds

I have the latest iOS version of Spotify as of writing this. When I'm in playback, the time counter and all the buttons disappear after 3 seconds. It's crazy that I can't find a setting to change that leaves all of this info on the screen constantly....

Newbie

I have the latest iOS version of Spotify as of writing this. When I'm in playback, the time counter and all the buttons disappear after 3 seconds. It's crazy that I can't find a setting to change tha...

Bethany_Dawn

Community Legend

855 Views

1 replies

1 likes

  • 855 Views
  • 1 replies
  • 1 likes

Control center missing the back button

PlanPremiumCountry Device(iPhone SE) My Question or IssueBack button on control panel gets randomly replaced by some library thingie i dont do anything with. How can i stick with back button?

Newbie

Plan Premium Country   Device (iPhone SE)     My Question or Issue Back button on control panel gets randomly replaced by some library thingie i dont do anything with. How can...

jb_bryant

Roadie

1160 Views

1 replies

1 likes

  • 1160 Views
  • 1 replies
  • 1 likes

Solved!! Saving Album as a New Playlist - Naming?

In previous versions of Spotify on iOS, when I wanted to save an album as a new playlist, it would automatically name the playlist for me (Artist - Album Name). However, in the newest version, it prompts me to name the new playlist myself... This can...

Regular

In previous versions of Spotify on iOS, when I wanted to save an album as a new playlist, it would automatically name the playlist for me (Artist - Album Name).   However, in the newest vers...

rocstoc2

Gig Goer

7202 Views

16 replies

11 likes

  • 7202 Views
  • 16 replies
  • 11 likes

connecting last.fm on an iphone 7

Does anyone know if it's possible to connect last.fm with spotify on an iphone 7? Do I need a premium account to do this? I can't seem to figure out how to get it to work.

Casual Listener

Does anyone know if it's possible to connect last.fm with spotify on an iphone 7? Do I need a premium account to do this? I can't seem to figure out how to get it to work.

3j51h37m-_ank

Casual Listener

1597 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution 7 day free trial

How can I try out the 7 day free trial? I am not sure about changing to premium and I wanto try it out so if it is worth it I can buy it. HELP PLEASE!

Newbie

How can I try out the 7 day free trial? I am not sure about changing to premium and I wanto try it out so if it is worth it I can buy it. HELP PLEASE!

p9_316dn-8er

Newbie

748753 Views

297 replies

77 likes

  • 748753 Views
  • 297 replies
  • 77 likes

Issues Offline

There seems to be a bunch of issues using Spotify offline. When I use the search looking for a specific song/artist, a limited five results come up. Also, when I click an artist from my library, not all the songs I’ve saved from that artist are there...

Casual Listener

There seems to be a bunch of issues using Spotify offline. When I use the search looking for a specific song/artist, a limited five results come up. Also, when I click an artist from my library, not ...

o_Wierxdy

Newbie

1030 Views

2 replies

1 likes

  • 1030 Views
  • 2 replies
  • 1 likes

Can’t find download button

My Spotify auto updated to 8.4.53, it’s annoying. I can’t find the download button and the list of songs in my playlist!!!

Newbie

My Spotify auto updated to 8.4.53, it’s annoying. I can’t find the download button and the list of songs in my playlist!!!  

Loxer

Community Legend

809 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not the same order on iPhone and MacBook

PlanPremium DeviceiPhone 6s and MacBook air 2014 My Question or IssueWhen I'm on my MacBook using my main playlist on Spotify, the music is in the order of the latest added song at the top. I prefer it that way, but on my iPhone it's the other way ar...

Newbie

Plan Premium   Device iPhone 6s and MacBook air 2014   My Question or Issue When I'm on my MacBook using my main playlist on Spotify, the music is in the order of the latest added so...

Loxer

Community Legend

722 Views

1 replies

0 likes

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  • 1 replies
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Spotify Pausing, Jumping, Siri Opens, Unable To Listen At Times?

Plan/PremiumCountryUKDeviceiPhone 7Operating SystemiOS 11.3 Hi, I am currently listening to Spotify on my iPhone 7. For quite a while now there have been some real issues when trying to listen to Spotify whilst using earphones. Siri keeps popping up,...

Newbie

  Plan /Premium Country UK Device iPhone 7 Operating System iOS 11.3   Hi, I am currently listening to Spotify on my iPhone 7. For quite a while now there have been some real issu...

865 Views

0 replies

0 likes

  • 865 Views
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  • 0 likes