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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35908 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101192 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1248 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298120 Views

61 replies

16 likes

  • 298120 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125431 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

CAN'T EDIT MY PLAYLIST

HI, So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have attached a photo showing that is no option to edit the playl...

Casual Listener

HI,  So the new update was released for IOS but part of the update has now meant that there is not a option to edit the playlist and I am aware that you can click on the calender also i have at...

Djelan

Casual Listener

27948 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Unable to Sync Playlst to iphone and ipad

Plan/PremiumCountry Device(iPhone 5 and ipad pro)Operating SystemIphone 5 IOS 10, iPad pro iOS 11 My Question or Issue A playlist from desktop will not sync with my iPhone or iPad. I signed out of all the apps, waited a few minutes and signed back in...

Casual Listener

Plan /Premium Country   Device (iPhone 5 and ipad pro) Operating System Iphone 5 IOS 10, iPad pro iOS 11   My Question or Issue  A playlist from desktop will not sync with my...

LukasRocks1021

Music Fan

743 Views

1 replies

0 likes

Sync to iPad
Sync to Phone
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  • 1 replies
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Uploading local files to iphone

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, opening my mobile Spotify I see the playlist and it s...

Casual Listener

I have a premium account and I’ve figured out how to get an album from my iTunes into Spotify desktop. I’ve created a playlist and added the songs to this playlist and have downloaded it. However, op...

j6dglh8p_-ptb

Newbie

1175 Views

3 replies

1 likes

  • 1175 Views
  • 3 replies
  • 1 likes

Downloading local files

PlanpremiumCountry ukDeviceIphonexOperating SystemMac os sierra My Question or Issue so I have some local only files on my mac spotify app and they are in a playlist. They play on the Mac fine I had an iPhone 7 plus and posted earlier this week as it...

Regular

Plan premium Country  uk Device Iphonex Operating System Mac os sierra   My Question or Issue  so I have some local only files on my mac spotify app and they are in a playlis...

heshanindra

Regular

733 Views

1 replies

1 likes

  • 733 Views
  • 1 replies
  • 1 likes

Spotify won’t download songs

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have tried using different WiFi networks, cellular, unins...

Newbie

I am trying to download my playlists and all the songs in them however when I click the download switch it says “ downloading waiting to download” and the arrows next to the songs stay grey. I have t...

Loxer

Community Legend

49550 Views

1 replies

3 likes

  • 49550 Views
  • 1 replies
  • 3 likes

Email login

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would like to sign in with my email and still keep all my l...

Newbie

Hi! I just bought a new phone (went from iPhone 6 to 8 plus). When I sign in to my Spotify account using my email, all of my music is gone. When I sign in with my Facebook it is all there. I would li...

286 Views

0 replies

0 likes

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Not syncing to iPod

PlanPremiumCountry AustraliaDeviceiPod Touch 2nd GenerationOperating SystemiOS 4 My Question or IssueA couple months back I installed spotify on my old iPod to listen to music in my car. I had to download an older version of spotify that was compatib...

Newbie

Plan Premium Country  Australia Device iPod Touch 2nd Generation Operating System iOS 4   My Question or Issue A couple months back I installed spotify on my old iPod to listen to...

Maxim

Spotify Star

782 Views

1 replies

0 likes

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  • 1 replies
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Backup to IPad/ICloud

PlanPremiumCountryCyprusDevicePC & IPadOperating System(iOS 10, Windows 10) My Question or IssueHiI’m trying to synchronise my Spotify tracks and playlists from my PC to my Ipad, but a message appears on my Ipad informing me that I do not have suffic...

Regular

Plan Premium Country Cyprus Device PC & IPad Operating System (iOS 10, Windows 10)   My Question or Issue Hi I’m trying to synchronise my Spotify tracks and playlists from my PC t...

Loxer

Community Legend

1772 Views

1 replies

0 likes

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  • 1 replies
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Fiyatlandırma ve aylık ücret çekimi

İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip hata veriyor ve ben her ay kartımı tekrar tanımlama...

Newbie

İyi günler. Ben spotify öğrenci hesabı kullanmaktayım. Öğrenci ücreti 6,99 olmasına rağmen benden 7.04 tl çekildi ve benim hesabımın ücreti ben kartımı tanımlamama rağmen her ay otomatik çekilemeyip ...

763 Views

0 replies

0 likes

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Why does spotify skip songs on iPhone app

This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking new order downloads- even though they have played ...

Newbie

This seems to be an ongoing issue but have iphone 7 now iphone x and now and againg it will skip playing some songs in playlists even though its offline and downloaded - all the sudden its not liking...

Loxer

Community Legend

1337 Views

1 replies

0 likes

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  • 1 replies
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iOS Error Code: "Login Failed, Error: 9"

My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle of a song and say she needs to log in, or not allow ...

Casual Listener

My mother is having problems with her Spotify. When she has WiFi connectivity, she has no problems. But when she goes to LTE, Spotify will either say she needs to log in, stop playing in the middle o...

1278041643

Newbie

4033 Views

4 replies

2 likes

  • 4033 Views
  • 4 replies
  • 2 likes

Is there a way to filter songs on your playlist with the newer update

PlanFreeCountry Device(iPhone 6sOperating System(iOS 11.3.1) When the new Spotify update came and redid the whole app layout and experience I found that the options to filter your songs in your playlist is no longer there,therfore making it hard to f...

Newbie

  Plan Free Country   Device (iPhone 6s Operating System (iOS 11.3.1)   When the new Spotify update came and redid the whole app layout and experience I found that the option...

Loxer

Community Legend

1281 Views

1 replies

1 likes

  • 1281 Views
  • 1 replies
  • 1 likes

Can't instal premium

PlanPremiumDeviceiPhone 5 My Question or Issue Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common

Newbie

  Plan Premium Device iPhone 5   My Question or Issue  Why can't I install Premium in this app. There is noother app. Is that an error in my phone or something common 

Luke

Community Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Thumbprint?

Plan PremiumCountry USA Device 7 PlusOperating System ios 11.4 Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every track I'd 'thumbed up'. Is there an equivalent in Spotify? Thanks.

Visitor

  Plan Premium Country USA   Device 7 Plus Operating System ios 11.4   Converting from Pandora. That app had a function called 'Thumbprint'. Basically a playlist of every t...

Loxer

Community Legend

2444 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Auto-plays most recently saved

PlanPremiumCountry UKDeviceIphone 6Operating SystemiOS My Question or Issue I'm having an issue where the spotify app automatically plays the most recently saved song whenever I open it. This never used to happen, how can I stop it?

Newbie

Plan Premium Country  UK Device Iphone 6 Operating System iOS   My Question or Issue  I'm having an issue where the spotify app automatically plays the most recently saved so...

z-qr8yn_lz8dc

Newbie

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Playing songs not in an album

I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then play songs from random artist, and i do have autoplay turne...

Casual Listener

  I have been trying to listen to post malones beerbongs and bentleys album, on my computer i can listen perfectly fine. But when i try to listen on my phone it will play some post malone then ...

p4i50i-vvm_4

Casual Listener

1603 Views

1 replies

0 likes

  • 1603 Views
  • 1 replies
  • 0 likes

Solved!! How do I find my community username?

How do I know what my community username is or where can I find it?

Newbie

How do I know what my community username is or where can I find it?

-2e95kgmt_2a2

Casual Listener

12734 Views

56 replies

2 likes

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  • 56 replies
  • 2 likes

iOS 9.3, chromecast audio: random dropouts

Plan: Premium FamilyCountry: SwitzerlandDevice: iPhone 4sOperating System: iOS 9.3 My Question or IssueWhen casting, the audio cuts out (e.g. no sound from the stereo) several times in 5 minutes. After 5 minutes I find another solution for my music f...

Newbie

Plan: Premium Family Country: Switzerland Device: iPhone 4s Operating System: iOS 9.3   My Question or Issue When casting, the audio cuts out (e.g. no sound from the stereo) several t...

787 Views

0 replies

0 likes

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Spotify isn't working

PlanFreeCountry portugal DeviceHuawei (latest) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the whole app was acting up so I thought it was because I haven't updated, I went to play store to update it and now the app i...

Newbie

  Plan Free Country  portugal  Device Huawei (latest)  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  the whole app was...

Loxer

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes