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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60985 Views
  • 16 replies
  • 37 likes
  • 60985 Views
  • 16 replies
  • 37 likes

CLEARING QUEUE within Amazin Alexa

OKAY.. For starters I am a SPOTIFY FAN BOY and a self-proclaimed TECH GEEK. So when I couldn’t find out why my normal steps to clear my Spotify queue wouldn’t work, I searched high and low and after sometime came to a realization that I would like to...

  • Music Fan
  • OKAY.. For starters I am a SPOTIFY FAN BOY and a self-proclaimed TECH GEEK. So when I couldn’t find out why my normal steps to clear my Spotify queue wouldn’t work, I searched high and low and after ...
  • 904 Views
  • 0 replies
  • 0 likes
  • 904 Views
  • 0 replies
  • 0 likes

Mobile app update, play que, song view

Following the most recent app update (iOS) there doesn’t appear to be a play que. Also the standard (PC) style way songs appear on artists pages has changed making it difficult to see what’s playing and what’s available. Don’t know if this is the sam...

  • Newbie
  • Following the most recent app update (iOS) there doesn’t appear to be a play que. Also the standard (PC) style way songs appear on artists pages has changed making it difficult to see what’s playing ...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Browse and radio buttons missing

Two days ago the browse and radio buttons went missing on my app on iPhone app. I have a premium membership. I use browse everyday so it’s frustrating not to have it. Any ideas? I’ve deleted the app and reinstalled....still no luck.

  • Casual Listener
  • Two days ago the browse and radio buttons went missing on my app on iPhone app.  I have a premium membership. I use browse everyday so it’s frustrating not to have it. Any ideas?  I’ve dele...
  • MariusMessiah
  • Music Fan
  • 1763 Views
  • 5 replies
  • 6 likes
  • 1763 Views
  • 5 replies
  • 6 likes

Lost all my saved songs after update

Hi, I have done an update three weeks ago and have lost all my saved songs and by artist too. I have reinstalled, logged in and out etc and still nothing in the folder. I have replied to someone else's post who is having the same issue and got no hel...

  • Casual Listener
  • Hi, I have done an update three weeks ago and have lost all my saved songs and by artist too. I have reinstalled, logged in and out etc and still nothing in the folder. I have replied to someone else...
  • Andrewfitz
  • Casual Listener
  • 899 Views
  • 3 replies
  • 0 likes
  • 899 Views
  • 3 replies
  • 0 likes

User profiles not showing up?

I have a friend who I follow on Spotify for their great playlists, but with the new update I can’t seem to search or find her profile in any way??? I also can’t seem to find my own for that matter as well (to see who I’m following, etc). I tried the ...

  • Newbie
  • I have a friend who I follow on Spotify for their great playlists, but with the new update I can’t seem to search or find her profile in any way??? I also can’t seem to find my own for that matter as...
  • Maxim
  • Spotify Star
  • 1797 Views
  • 1 replies
  • 0 likes
  • 1797 Views
  • 1 replies
  • 0 likes

The app freezes when I explore a charts page

Good evening everybody. After the last couple updates, the charts page is not working anymore for me. Basically when I want to open a chart page, the app suddenly freezes and becomes unresponsive, and I have to restart the app in order to let it work...

  • Music Fan
  • Good evening everybody.   After the last couple updates, the charts page is not working anymore for me.   Basically when I want to open a chart page, the app suddenly freezes and become...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

Spotify won't log in on my computer

Hello, I haven't been able to log in to Spotify on my computer for several days. I have tried every suggestion I could find on the internet. It simply keeps loading for hours. This is what it does: I really would like to be able to use Spotify. Thank...

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  • Newbie
  • Hello,   I haven't been able to log in to Spotify on my computer for several days. I have tried every suggestion I could find on the internet. It simply keeps loading for hours. This is what i...
  • 415 Views
  • 0 replies
  • 0 likes
  • Help
    Login problem
  • 415 Views
  • 0 replies
  • 0 likes

Missing song on Amy Winehouse Back to Black

I am attaching screen shots of the album on my device and on my husband's device. His is consistently missing the second song of the album. We both have iphone 7+. Any ideas or advice?

back2.jpg back1.jpg
  • Casual Listener
  • I am attaching screen shots of the album on my device and on my husband's device.  His is consistently missing the second song of the album. We both have iphone 7+. Any ideas or advice?   ...
  • 748 Views
  • 0 replies
  • 0 likes
  • 748 Views
  • 0 replies
  • 0 likes

Download App on ipad2

Anyone else having problems downloading spotify on iPad2 today? I go to App store and it just spins. Other apps download fine.

  • Newbie
  • Anyone else having problems downloading spotify on iPad2 today? I go to App store and it just spins. Other apps download fine.
  • 1177 Views
  • 0 replies
  • 3 likes
  • 1177 Views
  • 0 replies
  • 3 likes

iPhone 8 battery drain - background refresh disabled

Although I’ve disabled background app refresh, I’m getting massive battery drain and even significant heat from my phone. Every time I check the battery over 50% of usage is through Spotify with 95% of that usage being in the background. I’ve heard o...

  • Casual Listener
  • Although I’ve disabled background app refresh, I’m getting massive battery drain and even significant heat from my phone. Every time I check the battery over 50% of usage is through Spotify with 95% ...
  • JC1987
  • Casual Listener
  • 2075 Views
  • 3 replies
  • 0 likes
  • 2075 Views
  • 3 replies
  • 0 likes

How to add a song to a playlist without listening to the song yet

I've never had this problem, but I add songs to my playlists from the song list displayed under each album. Now only samples of the song are offered and a little heart button. It won't even let you add the whole album anymore. Is this possible anymor...

  • Newbie
  • I've never had this problem, but I add songs to my playlists from the song list displayed under each album. Now only samples of the song are offered and a little heart button. It won't even let you a...
  • 538 Views
  • 0 replies
  • 0 likes
  • 538 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect loses connection all the time

Hello guys I have recently come across a new problem. When I use Spotify Connect for streaming to my Bluesound Powernode 2 it usually loses connection after 2-3 songs. The weird thing is that it loses connection when the song finishes, but when I ope...

  • Casual Listener
  • Hello guys   I have recently come across a new problem. When I use Spotify Connect for streaming to my Bluesound Powernode 2 it usually loses connection after 2-3 songs.   The weird thi...
  • jackonspotify
  • Casual Listener
  • 5421 Views
  • 4 replies
  • 4 likes
  • 5421 Views
  • 4 replies
  • 4 likes

Solved!! Saved Songs was deleted

Hello,For me the playlist "Saved songs" was deleted and in the navigation "Radio" & "Your music" was replaced by "Premium".What should I do?

  • Newbie
  • Hello, For me the playlist "Saved songs" was deleted and in the navigation "Radio" & "Your music" was replaced by "Premium". What should I do?
  • Maxim
  • Spotify Star
  • 724 Views
  • 1 replies
  • 0 likes
  • 724 Views
  • 1 replies
  • 0 likes

Cant stream Spotify via BT Headset

Hello, I have connected my Iphone iOS 11.3.1 to Plantronics Savi 7xx (WO2A) via Bluetooth and uses it for calls. But when I open Spotify, the only options for streaming are via Computer, WiFi Speaker and TV. How can I stream via BT?

  • Newbie
  • Hello,  I have connected my Iphone iOS 11.3.1 to Plantronics Savi 7xx (WO2A) via Bluetooth and uses it for calls. But when I open Spotify, the only options for streaming are via Computer, WiFi ...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

iOS won't play next song half the time

It seems like about half the time, when I get to the end of a song in a playlist, album, radio, anything, it just stops with 1 to 3 seconds left and won't go to the next song. I've had it happen regardless of what I'm trying to listen to, custom play...

  • Newbie
  • It seems like about half the time, when I get to the end of a song in a playlist, album, radio, anything, it just stops with 1 to 3 seconds left and won't go to the next song. I've had it happen rega...
  • 338 Views
  • 0 replies
  • 1 likes
  • 338 Views
  • 0 replies
  • 1 likes

Forbidden music?

I’m in Us and trying to get more songs from my motherland Sweden!! I know there is a lot more Swedish music in Sweden then in us and is wondering if there is anything I can do to get “full” access??

  • Casual Listener
  • I’m in Us and trying to get more songs from my motherland Sweden!! I know there is a lot more Swedish music in Sweden then in us and is wondering if there is anything I can do to get “full” access??
  • Forsmanfan
  • Casual Listener
  • 558 Views
  • 2 replies
  • 0 likes
  • 558 Views
  • 2 replies
  • 0 likes

No Song Titles Over Bluetooth in 2015 Honda Fit

I'm on an iPhone 6 Plus running the latest version of iOS. When using the default music app from Apple, song titles and whatnot display just fine. Whenever I use Spotify, though, no metadata is transferred. I just get place holder titles like "no tit...

  • Casual Listener
  • I'm on an iPhone 6 Plus running the latest version of iOS. When using the default music app from Apple, song titles and whatnot display just fine. Whenever I use Spotify, though, no metadata is trans...
  • 1221442331
  • Casual Listener
  • 25406 Views
  • 10 replies
  • 5 likes
  • 25406 Views
  • 10 replies
  • 5 likes

Rearrange tracks inside a playlist (iOS)

My issue is as title states. I have the new update for Spotify on my phone and it seems like the edit option in the playlist is no longer there? I’m at a lost and want to rearrange my tracks in playlist I have. Please and thank you for any help.

  • Newbie
  • My issue is as title states. I have the new update for Spotify on my phone and it seems like the edit option in the playlist is no longer there? I’m at a lost and want to rearrange my tracks in playl...
  • 391 Views
  • 0 replies
  • 0 likes
  • 391 Views
  • 0 replies
  • 0 likes

Notifications stop music

I have an iPhone and iPad and when a message or email etc come through, the music stops and I have to press play again each time.

  • Newbie
  • I have an iPhone and iPad and when a message or email etc come through, the music stops and I have to press play again each time. 
  • 419 Views
  • 0 replies
  • 1 likes
  • 419 Views
  • 0 replies
  • 1 likes

Friends

I can't find my friends I follow on Spotify or any of there playlist anyone else have this problem?

  • Newbie
  • I can't  find my friends I follow on Spotify or any of there playlist anyone else have this problem?
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes