iPhone 8plus

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iPhone 8plus

almaa274
Newbie

Hello. So on my iPhone 6plus my music downloads for offline playing perfectly fine but I recently upgraded to an iPhone 8plus and my music won’t download. It’s been on download for 3 days now and I have tried different WiFi’s, cellular data & im giving up already. Any help?

1 Reply

Re: iPhone 8plus

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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