Music keeps playing after app closes

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Music keeps playing after app closes

cb_Help
Casual Listener

 

Plan

Premium/family

Country: USA 

Device

iPhone

Operating System

iOS

 

My Question or Issue

I got an invite toa family plan - listened all yesteday - worked great - now I can't get music to stop playing - even after I close the app. I deleted and reinstalled and still having the problem. 

4 Replies

Re: Music keeps playing after app closes

Rock Star 16
Rock Star 16

Hi,

 

What specific version of iOS and Spotify are you running?

Did you try to play from another source, let's say play one of your videos from Photos or a video from YT?

Did you try to restart the phone as well?

 

Have a nice day 🙂

LoxerRock Star 16
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Re: Music keeps playing after app closes

cb_Help
Casual Listener

I have an iPhone 8+ with iOS 11.4.  I don't know what spotify version I have but I downloaded it for the first time yesterday so it is most likely the latest version.

Re: Music keeps playing after app closes

Rock Star 16
Rock Star 16

Hi,

 

Thanks for letting me know.

Please look at the other steps I provided.

Will look futher into it.

 

Have a nice day 🙂

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Music keeps playing after app closes

cb_Help
Casual Listener

Any update on this - still no help

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