My app keeps crashing

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Re: (iOS) My app keeps crashing

Visitor
My app still crashes after all I have done !
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Re: My app keeps crashing

Visitor
Same issue for me, iOS up-to-date and my Spotify app just started refusing to open in the last hour (was listening normally this morning) but I was actually on the last version of Spotify. I thought that was the problem so I updated, but the problem has persisted. Makes me wonder whether the Spotify update was the problem? I've literally tried everything I've found online and nothing is working. Going to have to stop paying for Spotify if I can't listen when I want to.
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Re: My app keeps crashing

Visitor

iPhone XR - Was listening as normal this morning 10.07.2020 and I locked my phone and paused. Came back to unlock my phone and change song, app won't open. Crashes shortly after opening sequence. 

 

Reinstalled x4 and app is fully up-to-date on updates. iPhone has been restarted and force restarted to no help. 

 

Mine crashed pre-update so I can't see for certain that the update has caused this issue, however I have no other method of music streaming. If it isn't resolved soon I'll have to regrettably cancel my subscription and start one with Apple Music (which brought tears to my eyes when typing this).

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Re: My app keeps crashing

Newbie
Me tooo
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My app wont launch on my iphone

Visitor

I have an iphone 6s running IOS 13.5.1. Until now I have had no problems running Spotify but now, for no apparent reason, the app wont launch. I have tried all the suggestions that I have read on this forum - I have re-booted my phone, re-installed the app and also changed my region settings and changed them back again.
The only thing I haven't done is deleted any caches as I don't know where to find them. 
Can anyone help? Please.....I am tearing my hair out here!!

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Re: (iOS) My app keeps crashing

Newbie
Same here. Tried reinstalling, deleting cache, resetting network settings, booting in airplane mode (last one is the only possibility to have it open, once there is internet it crashes)
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Re: My app keeps crashing

Visitor

Yes, I have the exact same problem

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Re: My app wont launch on my iphone

Casual Listener

It seems as though the problem is wide spread (loads of people are reporting it in the community section(https://community.spotify.com/t5/Ongoing-Issues/iOS-App-crashes-instantly-on-launch/idi-p/4993816#)) and that it only affects the Spotify app on the phone. Lets just hope that Spotify releases a new update. Although there should be no reason I could think of why Spotify would just stop working. Perhaps a server issue? Also does it still crash when the wifi/mobile data is turned off?

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Re: My app keeps crashing

Newbie
Ok it seems many people are having this issue of crashing in the last 2 hours, idk what is wrong but unusually, when I am not connected to the internet or cell network, the app opens however will not stay open when reconnected, maybe some fatal error is occurring when the app connects to the server, is this the same for anyone else?
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Re: My app keeps crashing

Casual Listener

Yup it seems more and more likely it is a server issue since it only crashes when connected to the internet. Drat, now I gotta download 6-7 GB of songs all over again. I mean I was able to hear some music when I restarted my phone before deleting the app which makes sense since I was not online. If some of y'all are desperate Spotify still works on your computer and if you really don't want to the Spotify Station still works although it is completely different to the normal Spotify app.

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