My Question or Issue
I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app already.
Solved! Go to Solution.
Hey there @Cooolgurl01,
Thanks for reaching out to the Community about this.
Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device.
Check out this help page in order to find the steps for clean reinstall on the relevant device.
Hope this helps. Let us know how it goes.
We wanted to share that we're currently receiving reports of users having troubles to use the app on iOS devices.
If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check this Ongoing Issue.