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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 35926 Views
  • 15 replies
  • 36 likes
  • 35926 Views
  • 15 replies
  • 36 likes

Spotify Connect Not Working: Phone Doesn't Display Song I Am Listening To On Desktop

PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus / Lenovo LaptopOperating SystemiOs 12.4 / Windows 10 My Question or IssueI'm having an issue with Spotify Connect between my two devices. On my phone it is displaying a song I listened to half an ho...

  • Music Fan
  •   Plan Premium Country United Kingdom Device iPhone 7 Plus  / Lenovo Laptop Operating System iOs 12.4  / Windows 10   My Question or Issue I'm having an issue with Spot...
  • Loxer
  • Community Legend
  • 622 Views
  • 1 replies
  • 0 likes
  • Spotify
  • 622 Views
  • 1 replies
  • 0 likes

Music will not play or download

PremiumAustraliaiPhone 8+iOS 13.3.1 Music will not play / downloadEither playlists set to automatically download, or songs to play online will not play (or download if liked). No issues with data (both wifi and cellular working with other apps, brows...

  • Casual Listener
  • Premium Australia iPhone 8+ iOS 13.3.1   Music will not play / download Either playlists set to automatically download, or songs to play online will not play (or download if liked). No iss...
  • Loxer
  • Community Legend
  • 434 Views
  • 1 replies
  • 0 likes
  • 434 Views
  • 1 replies
  • 0 likes

Don’t play this song

I’m on iPhone 8I’m on the free planI’m in the EUBasically there’s a song by Yxngxr1 called !!I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take off the red crossed out thingy.I’m pretty sure this is a gli...

  • Visitor
  • I’m on iPhone 8 I’m on the free plan I’m in the EU Basically there’s a song by Yxngxr1 called !! I accidentally pressed don’t play this song and now every time I press Show song it doesn’t take o...
  • Loxer
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Solved!! Downloaded playlist still says "downloading" even though there are no songs left to be downloaded

Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however when I check my other 3 playlists, I can see that the ...

  • Roadie
  • Hello, I've recently changed my phone and installed Spotify on it and downloaded 4 of my playlists. When I'm on offline mode, only one playlist shows up on the first page as "downloaded", however whe...
  • Loxer
  • Community Legend
  • 1162 Views
  • 3 replies
  • 1 likes
  • 1162 Views
  • 3 replies
  • 1 likes

MY MUSIC STOPS AND GOES TO THE NEXT SONG

Premiumspain Device(iPhone Operating System(iOS) My Question or IssueMy issue is that all the songs stops when i am listening. It goes to the next song and i don't click anything. It is done automatically. It is like , i am listening and it automatic...

  • Visitor
  •   Premium spain   Device (iPhone 😎 Operating System (iOS)   My Question or Issue My issue is that all the songs stops when i am listening. It goes to the next song and i don...
  • Loxer
  • Community Legend
  • 1066 Views
  • 1 replies
  • 0 likes
  • 1066 Views
  • 1 replies
  • 0 likes

Upgraded to stop adverts. Getting adverts telling me to upgrade...

Wanted to get rid of ads, so I upgraded to premium. All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place...also, as a side note, it might be worth putting a banner on the in app “premium” tab th...

  • Casual Listener
  • Wanted to get rid of ads, so I upgraded to premium.   All of the brand ads are gone, but I just get a bunch of ads telling me to upgrade to premium in their place... also, as a side note, i...
  • Loxer
  • Community Legend
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Blank screen while playing music

I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and open it again in order to do everything. The versio...

  • Visitor
  • I keep getting a blank screen seconds after I open the app, I can still listen to music, but I can’t use it after it gets blank. Can’t change the song, can’t browse for music. I have to close it and ...
  • Loxer
  • Community Legend
  • 1245 Views
  • 1 replies
  • 0 likes
  • 1245 Views
  • 1 replies
  • 0 likes

Play/Pause button stops working with Spotify Connect on iPad

PlanPremiumCountryNorway DeviceiPad Air 2019Operating SystemiPadOS 13.3.1 My Question or IssueI have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. The problem is that the Play/Pause button stops working after the Spotify app has...

  • Casual Listener
  • Plan Premium Country Norway  Device iPad Air 2019 Operating System iPadOS 13.3.1   My Question or Issue I have an iPad Air 2019 that I use to control Spotify on my Windows 10 PC. ...
  • Loxer
  • Community Legend
  • 699 Views
  • 1 replies
  • 0 likes
  • 699 Views
  • 1 replies
  • 0 likes

Songs download and play but no sound

PlanPremiumCountryAustriaDeviceiPhone 11proOperating SystemiOS13.3.1 Hi! I just got a new iPhone and started to download playlist contains local files from my computer. On my desktop Mac, the songs play fine. They get even downloaded to my phone. How...

  • Casual Listener
  • Plan Premium Country Austria Device iPhone 11pro Operating System iOS13.3.1   Hi!   I just got a new iPhone and started to download playlist contains local files from my computer...
  • Loxer
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • 567 Views
  • 1 replies
  • 0 likes

Solved!! Sorting music in Playlist on iOS

PlanFreeDevice iPhone 7Operating System iOS 13 Hello.i am not seeing a way in iOS to sort music inside a personally created Playlist. I found this article:https://support.spotify.com/us/article/sorting-and-filtering/but in my case I do not see the “t...

  • Visitor
  • PlanFree Device iPhone 7 Operating System iOS 13   Hello. i am not seeing a way in iOS to sort music inside a personally created Playlist.   I found this article: https://...
  • Loxer
  • Community Legend
  • 696 Views
  • 1 replies
  • 0 likes
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Find in Liked songs” Crashes application

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited States iPhone XS Operating SystemiOS My Question or IssueWhenever I attempt to search for a song in my like...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United States  iPhone XS  Operating System...
  • Helloitsmedylan
  • Casual Listener
  • 618 Views
  • 4 replies
  • 1 likes
  • 618 Views
  • 4 replies
  • 1 likes

Solved!! Volume

I have an amazon echo in my daughter’s room. I have an iPhone XS max.Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my alarm at the same time?

  • Casual Listener
  • I have an amazon echo in my daughter’s room. I have an iPhone XS max. Can I set her lullaby music on Spotify on the Amazon device to play at a certain volume and have it louder on my phone for my al...
  • Loxer
  • Community Legend
  • 1899 Views
  • 1 replies
  • 0 likes
  • 1899 Views
  • 1 replies
  • 0 likes

Download on IOS doesn‘t work

PlanPremiumCountryGermanyDeviceiPhone 11Operating System(iOS 13..1 My Question or IssueDownload would‘t Start or end with a „!“ and nothing was downloaded

  • Visitor
  • Plan Premium Country Germany Device iPhone 11 Operating System (iOS 13..1   My Question or Issue Download would‘t Start or end with a „!“ and nothing was downloaded 
  • Loxer
  • Community Legend
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Multiple speakers from different brands (Medion/Sonos)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I connect two speakers from different brands (Medion and Sonos) to Spotify and play diffe...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can I c...
  • Loxer
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play list going into auto play

Plan PremiumCountryUSA DeviceiPhone 8Operating SystemiOS 13.3 My Question or IssueThis issue started a few weeks back. Anytime I choose a playlist, it'll play just one song off the play list then into auto play. Auto play is not selected in options. ...

  • Visitor
  • Plan  Premium Country USA   Device iPhone 8 Operating System iOS 13.3   My Question or Issue This issue started a few weeks back.  Anytime I choose a playlist, it'll pl...
  • Katerina
  • Spotify Legend
  • 549 Views
  • 1 replies
  • 0 likes
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play a playlist in reverse order? Hear me out

I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account.It will be good if I set the playlist in reverse it will play it like that until I go in and set it back....

  • Newbie
  • I already know that you can play a playlist in reverse order, but this seems to be a setting on the device and not synced to your online account. It will be good if I set the playlist in reverse it ...
  • Katerina
  • Spotify Legend
  • 1342 Views
  • 1 replies
  • 1 likes
  • 1342 Views
  • 1 replies
  • 1 likes

Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)

PlanPremiumCountrySwedenDeviceMacBook Pro 2018Operating SystemMacOS Catalina Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too). See image

  • Visitor
  • Plan Premium Country Sweden Device MacBook Pro 2018 Operating System MacOS Catalina   Some parts of the app for mac are in English - Even though I have set it to Swedish (computer too)....
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Solved!! Album Art is Showing Next to Songs (IOS)

.PlanPremiumCountryUnited StatesiPhone 11Operating SysteMIos My Question or IssueI woke up and looked at my Spotify and now every song on every playlist has the album next to. I didn't update Spotify or anything but I slept next to it while it was tu...

  • Casual Listener
  • . Plan Premium Country United States iPhone 11 Operating SysteM Ios   My Question or Issue I woke up and looked at my Spotify and now every song on every playlist has the album next to...
  • coleseagroves
  • Regular
  • 625 Views
  • 3 replies
  • 3 likes
  • 625 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify app keeps playing after picking up a phone call

DeviceiPhone XOperating SystemiOS 13.3.1App Version 8.5.46.588 My Question or IssueWhen playing music on Spotify, if I receive a phone call, the music stops, but after picking up, the music will continue playing. There have been other posts about thi...

  • Casual Listener
  • Device iPhone X Operating System iOS 13.3.1 App Version 8.5.46.588   My Question or Issue When playing music on Spotify, if I receive a phone call, the music stops, but after picking up, ...
  • creamcheesey
  • Casual Listener
  • 968 Views
  • 2 replies
  • 0 likes
  • 968 Views
  • 2 replies
  • 0 likes

Superuser Contribution I’m having to download my offline playlists everyday. Any ideas as to why?

PlanPremiumCountryUKDevice(iPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m having to download my offline playlists everyday. Any ideas why?

  • Regular
  • Plan Premium Country UK Device (iPhone 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m having to download my offline playlists everyday. An...
  • Hanna16
  • Regular
  • 718 Views
  • 8 replies
  • 0 likes
  • 718 Views
  • 8 replies
  • 0 likes