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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244015 Views

27 replies

5 likes

  • 244015 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128145 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3117 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308626 Views

62 replies

16 likes

  • 308626 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132707 Views

19 replies

38 likes

  • 132707 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution App crashes at start up

PlanPremiumCountryAustraliaDeviceiPhone 6SOperating SystemiOS 13.5.1 My Question or IssueI was listening to music when the app crashed. Now it will crashed before the loading screen finishes. I have tried many options to resolve this below and none h...

Regular

Plan Premium Country Australia Device iPhone 6S Operating System iOS 13.5.1   My Question or Issue I was listening to music when the app crashed.  Now it will crashed before the l...

shandog84

Regular

2181 Views

3 replies

1 likes

  • 2181 Views
  • 3 replies
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Superuser Contribution spotify app crashes instantly on iphone X

PlanPremiumCountryGermanyDeviceiphone XOperating SystemiOS 13.5.1 My Question or IssueI`ve got a problem with starting the spotify app on my iphone X. It crashes half a second after starting it only showing the spotify logo for a short time. Restarti...

Newbie

Plan Premium Country Germany Device iphone X Operating System iOS 13.5.1   My Question or Issue I`ve got a problem with starting the spotify app on my iphone X. It crashes half a secon...

Ivan

Spotify Legend

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help crashing issue

PlanPremiumCountryNetherlandsDeviceiPhone 11 Pro MaxOperating SystemiOS 13.5.1 My Question or IssueMy app keeps crashing over and over againonly can launch when I turn on airplane modetried resetting all settings and resetting network settings but no...

Casual Listener

Plan Premium Country Netherlands Device iPhone 11 Pro Max Operating System iOS 13.5.1   My Question or Issue My app keeps crashing over and over again only can launch when I turn on a...

georgifly23

Visitor

1018 Views

3 replies

1 likes

  • 1018 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution My app keeps crashing

Plan Premium Device (iPhone XR) My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes before anything can load. I have restarted my phone and redownloaded the app alrea...

Visitor

Plan Premium Device (iPhone XR)     My Question or Issue I updated my app last night to the most recent software and now my app won’t stay open past one second. It crashes bef...

Katerina

Spotify Legend

285207 Views

22 replies

26 likes

  • 285207 Views
  • 22 replies
  • 26 likes

Superuser Contribution [iOS] App crashing on startup

Hey folks, We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices. If you're also experiencing this, no worries, our tech teams are currently looking into this. For more info and updates, please check t...

Spotify Legend

Hey folks,   We wanted to share that we're receiving reports of users having troubles to use the app on iOS devices.   If you're also experiencing this, no worries, our tech teams a...

1664 Views

0 replies

9 likes

app crash
iOS
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Solved!!Superuser Contribution Crash with the last update

With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly!PlanPremiumcountryitaly device iPhone XS Operating SystemiOS 13.5.1

Casual Listener

With the last update for iOS (8.5.66), i can’t open the app. The app crash instantly! Plan Premium country italy   device  iPhone XS    Operating System iOS 13.5.1...

Ivan

Spotify Legend

1353 Views

4 replies

7 likes

  • 1353 Views
  • 4 replies
  • 7 likes

[iOS/CarPlay] - phone automatically switches to play over Volvocar Spotify app instead of CarPlay

Prerequisities:Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment.iPhone is connected thru USB cable with the car, I wish to used CarPlay - using mainly Spotify and Waze ...

Casual Listener

Prerequisities: Spotify installed on the iPhone SE as well as there's built-in application as part of Volvo car SPA platform onboard entertainment. iPhone is connected thru USB cable with the car, ...

ok2ucx

Casual Listener

2154 Views

2 replies

1 likes

ios carplay volvo
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Local Files on iOS

PlanPremium StudentCountryUSADeviceiPhone XROperating SystemiOS 13.4My Question or IssueHi, I am trying to sync my playlist with my local files on my desktop, but no matter what I do, they don't download. I have restarted my router, I have logged out...

Visitor

Plan Premium Student Country USA Device iPhone XR Operating System iOS 13.4 My Question or Issue Hi, I am trying to sync my playlist with my local files on my desktop, but no matter what I d...

416 Views

0 replies

0 likes

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Car play

Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to see little music pictures in my playlist if spotif...

Casual Listener

Hi ı have 2020 honda civic car ı upgrade spotify in my iphone after ı dont see any music picture in my car playlist ı just see musics names so important for me because when ı using car ı just want to...

498 Views

0 replies

0 likes

  • 498 Views
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Apple car play

Hi I have honda civic car - New ios upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with little music picture but ı dont see any little picture on my playlist ı just s...

Casual Listener

Hi    I have honda civic car - New ios  upgrade so bad because ı dont see any music picture in my music list my car is 2020 new car before upgrade ı see all music picture with litt...

634 Views

0 replies

0 likes

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Song lyrics are not appearing

When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not. PlanPremiumCountryBrazilDeviceIPhone 7Operating SystemiOS 13.5.1

Casual Listener

When I'm listening to music, the lyrics are not showing. All my friends received the update and I did not.     Plan Premium Country Brazil Device IPhone 7 Operating System iOS 13....

Billy-J

Spotify Star

1477 Views

5 replies

0 likes

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  • 5 replies
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How do I 'unhide' a song?

PlanFreeCountryUKDeviceiPhone 6SOperating SystemiOS12 My Question or IssueI accidentally tapped the 'hide song' button in my 'Liked' playlist, trying to work out what everything in the interface did. Now it's in my Liked list still, but with this red...

Visitor

Plan Free Country UK Device iPhone 6S Operating System iOS12   My Question or Issue I accidentally tapped the 'hide song' button in my 'Liked' playlist, trying to work out what everyth...

Tore1

Visitor

16248 Views

4 replies

6 likes

  • 16248 Views
  • 4 replies
  • 6 likes

Solved!! Download de apenas uma música

PlanoPremiumPaísBrasil Dispositivo(iPhone SE)Sistema Operacional(iOS 13) Minha pergunta ou questãoComo faço para baixar apenas uma música ?

Casual Listener

  Plano Premium País Brasil   Dispositivo (iPhone SE) Sistema Operacional (iOS 13)   Minha pergunta ou questão Como faço para baixar apenas uma música ?  

Bittencourt

Spotify Star

971 Views

3 replies

0 likes

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  • 3 replies
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Siri voice assistant doesn't work

PlanPremiumCountryGermanyDeviceiPhone XROperating SystemiOS 13 My Question or Issue Since iOS 13 siri should also work with spotify, when I say the command Hey Siri play Metallica on Spotify I get the hint I have to access your spotify data if I allo...

Visitor

Plan Premium Country Germany Device iPhone XR Operating System iOS 13   My Question or Issue   Since iOS 13 siri should also work with spotify, when I say the command Hey Siri pl...

Gogemax

Regular

7093 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

[Carplay] Item cannot be played

PlanPremiumCountryGermanyDeviceiPhone Xs MaxOperating SystemiOS 13 My Question or IssueItems that where played before (previous evening) cannot be played back (in the next morning). Whenever I select an album from the "Recently played" list I'll get ...

Casual Listener

Plan Premium Country Germany Device iPhone Xs Max Operating System iOS 13   My Question or Issue Items that where played before (previous evening) cannot be played back (in the next mo...

FuzzyMaster

Visitor

1215 Views

1 replies

0 likes

Carplay
recently
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  • 1 replies
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Shuffle option gone from Daily Mixes on iPad

PlanPremiumCountryAustraliaDeviceiPad Pro 2Operating SystemiPadOS 13 My Question or IssueIn Daily Mixes, the shuffle option is always set as off (not affected by enabling shuffle in other playlists). On mobile, this can be turned on by using the ••• ...

Visitor

Plan Premium Country Australia Device iPad Pro 2 Operating System iPadOS 13   My Question or Issue In Daily Mixes, the shuffle option is always set as off (not affected by enabling shu...

502 Views

0 replies

1 likes

  • 502 Views
  • 0 replies
  • 1 likes

Shuffle Play by Default

iOs This issue keeps being marked as a "solved" when someone posts details on how to turn off shuffle mode. I know how to turn it off and don't need to be reminded which button to push. The persistent problem is that it's always on by default....no m...

Newbie

iOs     This issue keeps being marked as a "solved" when someone posts details on how to turn off shuffle mode. I know how to turn it off and don't need to be reminded which button to pu...

605 Views

0 replies

2 likes

  • 605 Views
  • 0 replies
  • 2 likes

Unexpected Error on iOS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCannot log in on Safari. Crashes when i try to go onto the account page. Using IPhone 8 runni...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Cannot ...

Puppi61

Visitor

1096 Views

2 replies

0 likes

Login
  • 1096 Views
  • 2 replies
  • 0 likes

Extra blank playlists?

PlanPremiumCountryUSADeviceiPhone 7+Operating SystemiOS 13.5.1 My Question or Issuewhen i click "add to playlist" on a song, it has extra blank playlists at the bottom of my list of playlists. they don't show up in my library and i even tried to clea...

Visitor

Plan Premium Country USA Device iPhone 7+ Operating System iOS 13.5.1   My Question or Issue when i click "add to playlist" on a song, it has extra blank playlists at the bottom of my ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes