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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30765 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95489 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293906 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123833 Views

19 replies

38 likes

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  • 19 replies
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Spotify blocks out all other audio when playing music

PlanPremiumU.S.A Device(iPhone 11 Pro Max)Operating System(iOS 13.5.1) My Question or IssueLately I’ve been playing apps on my phone and want to listen to Spotify while playing apps however whenever I play music and go to some apps the Spotify music ...

Casual Listener

  Plan Premium U.S.A   Device (iPhone 11 Pro Max) Operating System (iOS 13.5.1)   My Question or Issue Lately I’ve been playing apps on my phone and want to listen to Spotif...

Goldnshadow

Casual Listener

1216 Views

2 replies

0 likes

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AirPods cause music to stop when music plays on PC

DeviceiPhone XR+AirPodsOperating SystemWindows 10 So, if you start Spotify on the phone and listen through the airpods, and then switch the output (in the mobile application) to the Spotify application on the PC, while not removing AirPods from ears,...

Visitor

Device iPhone XR+AirPods Operating System Windows 10   So, if you start Spotify on the phone and listen through the airpods, and then switch the output (in the mobile application) to the Sp...

608 Views

0 replies

0 likes

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Deactive shuffle and repeat for good

When I connect my IPhone X via Bluetooth to my car stereo and start Spotify, the car always activates shuffle and repeat in Spotify, no matter what. Apparently I cannot change that in the car stereo's setting. Is there a way to prevent at least shuff...

Regular

When I connect my IPhone X via Bluetooth to my car stereo and start Spotify, the car always activates shuffle and repeat in Spotify, no matter what. Apparently I cannot change that in the car stereo'...

hanneswurst

Regular

999 Views

2 replies

0 likes

shuffle
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App closes when skipping song on car

PlanFamilyCountryUkiohone xOperating System(iOS 13 My Question or Issuewhen I play Spotify on my phone whilst connected to my car the app will close and stop if I try to skip the song through my car. It’s fine if I change the song through my phone bu...

Newbie

  Plan Family Country Uk iohone x Operating System (iOS 13   My Question or Issue when I play Spotify on my phone whilst connected to my car the app will close and stop if I try t...

Bellchambers2

Music Fan

778 Views

1 replies

0 likes

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  • 1 replies
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Songs from Local Files not playing on IPhone

I have synced up my IPhone XR and PC so my local files go to the playlist on my phone but i cannot play the songs on my phone https://drive.google.com/file/d/1SnqKHffF_nCtQJzDxiIk_YIojI1Sxqf1/view?usp=sharing

Visitor

I have synced up my IPhone XR and PC so my local files go to the playlist on my phone but i cannot play the songs on my phone   https://drive.google.com/file/d/1SnqKHffF_nCtQJzDxiIk_YIojI1Sxqf...

440 Views

0 replies

0 likes

iOS
iphone
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spotify wants internet to play downloaded songs. rural cycling fail!!!’

so, premium spotify user since 2014, I love music, and I love cycling too, together they are great! finally got out on a 3 day camping / cycling trip in rural canada, and spotify would not play any downloaded music, on phone, headphones, or BT speake...

Newbie

so,   premium spotify user since 2014, I love music, and I love cycling too, together they are great! finally got out on a 3 day camping / cycling trip in rural canada, and spotify would not pl...

486 Views

0 replies

0 likes

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SONGS FROM LOCAL FILES NOT SHOWING UP ON IPHONE !!

PlanPremiumCountryArgentinaDeviceiPhone 7 plusOperating SystemiOS 13.5.1 My Question or IssueHi. I recently subscribed to Spotify Premium and I want some songs that I have in my files be able to play on my iPhone. Even though my phone and my computer...

Visitor

Plan Premium Country Argentina Device iPhone 7 plus Operating System iOS 13.5.1   My Question or Issue Hi. I recently subscribed to Spotify Premium and I want some songs that I have in...

376 Views

0 replies

0 likes

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Superuser Contribution need immediate help for renewing my account please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...

Joegod

Music Fan

807 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iOS and Web losing playback devices

PlanPaid DeviceiPhone SEOperating Systemlatest 13.4.1Client app: 8.5.58.1161 My Question or IssueMy iPhone and occasionaly the webbrowser loose the playback devices for Spotify. (Marantz/HEOS, Chromecast & Google Home) resulting in sudden stops and w...

Casual Listener

Plan Paid   Device iPhone SE Operating System latest 13.4.1 Client app: 8.5.58.1161   My Question or Issue My iPhone and occasionaly the webbrowser loose the playback devices for ...

Vaaferias

Visitor

708 Views

2 replies

0 likes

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Superuser Contribution App keeps staying in offline mode

PlanPremiumCountrySingapore DeviceiPhone 11Operating SystemiOS 13 My Question or IssueEven though im connected to the internet, the app still remains offline. However, when I use mobile data, the app becomes inline again.

Casual Listener

  Plan Premium Country Singapore   Device iPhone 11 Operating System iOS 13   My Question or Issue Even though im connected to the internet, the app still remains offline. ...

Peter

Spotify Legend

934 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!!Superuser Contribution iOS offline mode - give me money back, Spotify

PlanPremium DeviceiPhone 6sOperating SystemiOS My Question or IssueHey Spotfiy. Noticed a couple of changes after the latest update. One of them is here https://community.spotify.com/t5/iOS-iPhone-iPad/Liked-Songs-Option-Gone/td-p/4980859?lightbox-me...

Music Fan

Plan Premium   Device iPhone 6s Operating System iOS    My Question or Issue Hey Spotfiy. Noticed a couple of changes after the latest update. One of them is here https:/...

Peter

Spotify Legend

1616 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Need help for renewing my account please

PlanFree/PremiumCountry Device(iPhone ) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like in the below picture i entered debit card not working, credit card not working, even tried your a...

Regular

Plan Free/Premium Country   Device (iPhone )   My Question or Issue Well i was trying my account and everytime i try to do it it gives something went wrong like in the below picture...

Peter

Spotify Legend

974 Views

2 replies

0 likes

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  • 2 replies
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Can’t stop song from playing

PlanFree/PremiumCountryAustralia Device(iPhone 8,)Operating System(iOS 10)My Question or Issue While on my song I can’t seem to select specific songs in my playlist and any tie I try to do it after listening to part of a song to see if I like it I ca...

Visitor

  Plan Free/Premium Country Australia  Device (iPhone 8,) Operating System (iOS 10) My Question or Issue   While on my song I can’t seem to select specific songs in my playl...

Billy-J

Spotify Star

1131 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Liked Songs Option Gone

I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the songs I need and not full albums. Please tell me there...

Visitor

I noticed yesterday the look of Spotify changed. I went to an artist page and there was a Downloaded Songs button right up near the Following button, very handy for bands that I download just the son...

Centanjr87

Casual Listener

1244 Views

4 replies

1 likes

  • 1244 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can't sort playlists (desktop and mobile)

I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS versions does not match with what the article says....

Casual Listener

I want to sort my playlists to put the newest ones first. I found several articles on Google about how to do this but when I try to follow the steps, the UI I seem to have in both my Desktop and iOS ...

Mario

Spotify Legend

1527 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution iPhone crash

PlanFreeCountryUnited States DeviceiPhone XR Operating SystemiOS 13.5.1 Soft Ware Version My Question or IssueI stared to listen to music recently and I use AirPods (don’t know if that helps) to listen to music. This problem never happened before unt...

Visitor

Plan Free Country United States  Device iPhone XR  Operating System iOS 13.5.1 Soft Ware Version    My Question or Issue I stared to listen to music recently and I use A...

Mario

Spotify Legend

647 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist to Yamaha TSR 7810 sometimes repeat song even if iOS app seems to play next song

Plan: FamilyFree/Premium: PremiumCountry: US Device: iPhone XS maxYamaha AVR 7810(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 13.5.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue :When playing Playlist ( buil...

Newbie

Plan: Family Free/Premium: Premium Country: US   Device: iPhone XS max Yamaha AVR 7810 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 13.5.1 (iOS 10, Android&n...

385 Views

0 replies

0 likes

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Superuser Contribution Did they roll out the terrible features from their desktop app to their mobile app?

For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can't just throw on all the tracks you've saved from a ...

Casual Listener

For a while now, the desktop app has had this terribly designed feature when you go to YOUR OWN LIBRARY and click and artist in YOUR LIBRARY, it just brings you to the bands general page. So you can'...

nickcalc

Casual Listener

1039 Views

3 replies

6 likes

  • 1039 Views
  • 3 replies
  • 6 likes

Queue Bug

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Billy-J

Spotify Star

1282 Views

3 replies

0 likes

bug
  • 1282 Views
  • 3 replies
  • 0 likes

Superuser Contribution Favorite artist songs not showing up

When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing.

Casual Listener

When I click to view my artist none of the songs I have saved show up and when I click the artist it takes me straight to their page. I uninstalled and reinstalled the app, still nothing. 

Xenia

Moderator

5080 Views

9 replies

5 likes

  • 5080 Views
  • 9 replies
  • 5 likes