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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37125 Views

41 replies

10 likes

  • 37125 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102633 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299136 Views

61 replies

16 likes

  • 299136 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125828 Views

19 replies

38 likes

  • 125828 Views
  • 19 replies
  • 38 likes

Why is Spotify never playing any of the songs on my playlist?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Iphone Skips to Different songs?

HelloI am running Spotify premium and logged into my account on my iPhone 8. I am in Canada with latest operating system. I load a play list, it plays the first song then does not go to the next song in the playlist and in fact jumps to songs my son ...

Music Fan

Hello I am running Spotify premium and  logged into my account on my iPhone 8. I am in Canada with latest operating system.   I load a play list, it plays the first song then does not go...

Demonseed

Music Fan

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

I can’t play songs in search function on ipad

PlanPremiumCountryNetherlandsDeviceIpad 2018Operating System(iOS 10 My Question or IssueHow can i play songs in my library with search function.this function doesn,t work anymore

Casual Listener

Plan Premium Country Netherlands Device Ipad 2018 Operating System (iOS 10   My Question or Issue How can i play songs in my library with search function.this function doesn,t work any...

jopevers

Casual Listener

477 Views

2 replies

1 likes

  • 477 Views
  • 2 replies
  • 1 likes

Can’t use the search function

It says “Couldn’t load the page”. I also cannot open podcast or anything from the homepage. My internet is working well and I can still play the songs in my playlists even if they’re not downloaded. Does anyone know if there is something wrong with S...

Visitor

It says “Couldn’t load the page”. I also cannot open podcast or anything from the homepage. My internet is working well and I can still play the songs in my playlists even if they’re not downloaded. ...

Billy-J

Spotify Star

610 Views

1 replies

1 likes

  • 610 Views
  • 1 replies
  • 1 likes

What playlists are marked without the shuffle icon on a free plan?

I usually use the Spotify Web Player on my PC, but I am currently having plans to get a new iPad for Christmas yet I have heard that the iPad OS version has gone to "shuffle mode" only like other mobile devices. On the same topic, I have heard that s...

Casual Listener

I usually use the Spotify Web Player on my PC, but I am currently having plans to get a new iPad for Christmas yet I have heard that the iPad OS version has gone to "shuffle mode" only like other mob...

495 Views

0 replies

0 likes

  • 495 Views
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  • 0 likes

Superuser Contribution Spotify UI glitch

Plan FamilyFree/Premium PremiumCountry United States Phone iPhone XSOperating SystemiOS10 My Question or Issue my interface whenever I pull up a song it the same as a free members. I’ve redownloaded the app 7 times and restarted my phone 4 times. Thi...

Newbie

Plan Family Free/Premium Premium Country United States   Phone  iPhone XS Operating System iOS10   My Question or Issue my interface whenever I pull up a song it the same as ...

beu-_8qnk55a7

Newbie

2583 Views

3 replies

0 likes

UI Bug
  • 2583 Views
  • 3 replies
  • 0 likes

Song Not Showing in Mobile App (but in Desktop App perfectly available)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOne of my favorite songs, discovered thanks to Spotifys recommandation, is simply no longer a...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue One of ...

OneByBoo

Roadie

785 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Apple CarPlay with iOS 15 beta

PlanPremiumCountrySweden DeviceiPhone X, Apple CarPlay (Volvo V90 2019) My Question or IssueApples new iOS14 Beta is out and everything in Apple CarPlay seems to be working fine, except Spotify. All playlists etc. work but when I press play nothing h...

Casual Listener

Plan Premium Country Sweden  Device iPhone X, Apple CarPlay (Volvo V90 2019)   My Question or Issue Apples new iOS14 Beta is out and everything in Apple CarPlay seems to be working ...

Billy-J

Spotify Star

2117 Views

3 replies

0 likes

apple
cable
Carplay
iOS
  • 2117 Views
  • 3 replies
  • 0 likes

Solved!! Songs liked on desktop do not appear in Liked Songs on iOS

PlanPremiumCountryUSADeviceiPhone 11 ProOperating SystemiOS 13 My Question or IssueI used the desktop app to add songs to my Liked Songs playlist successfully. Going over to my phone, none of those songs appear in Liked Songs. HOWEVER, if I search fo...

Casual Listener

Plan Premium Country USA Device iPhone 11 Pro Operating System iOS 13   My Question or Issue I used the desktop app to add songs to my Liked Songs playlist successfully. Going over to ...

al_xander

Casual Listener

2233 Views

4 replies

2 likes

iOS 13.4
Sync issue
  • 2233 Views
  • 4 replies
  • 2 likes

emdedded playlist doesn't play full song on mobile browser

PlanPremiumCountryTurkeyDeviceiPhone 7 My Question or Issue Hi, I have a website that has embedded playlists on it. In Windows, all the browsers play full songs on my website without a problem. However, Safari browser on my mobile phone plays only 30...

Regular

  Plan Premium Country Turkey Device iPhone 7     My Question or Issue   Hi,   I have a website that has embedded playlists on it. In Windows, all the browsers p...

707 Views

0 replies

1 likes

embed
  • 707 Views
  • 0 replies
  • 1 likes

Controlling volume in iOS device

Hi. New here. I'm using my iPhone to control Spotify in my A/V Processor with it's Spotify build in option. How can I disable iPhone volume adjustment and only use my Processor's volume ?Thanks. (iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

Regular

Hi.  New here.  I'm using my iPhone to control Spotify in my A/V Processor with it's Spotify build in option.  How can I disable iPhone volume adjustment and only use my Processor's...

OneByBoo

Roadie

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
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New Update - Can't see how many songs in each playlist

The new update is terrible and also I can now no longer see how many songs I have in each of the playlists I have created. Is there a hidden option I am missing to find them. Or is it gone for good? Why do you guys think you know what we want. You ha...

Roadie

The new update is terrible and also I can now no longer see how many songs I have in each of the playlists I have created. Is there a hidden option I am missing to find them. Or is it gone for good? ...

user-removed

Not applicable

14929 Views

7 replies

11 likes

  • 14929 Views
  • 7 replies
  • 11 likes

Superuser Contribution Macbook Pro Login Issue

Plan - FamilyPremiumCanadaDevice Macbook Pro latest Operating System - macos Catlina My Question or Issue I just started to use Spotify over Apple Music and run into the first issue. I have used Apple id for login but in Spotify MacBook app there is ...

Visitor

    Plan - Family Premium Canada Device  Macbook Pro latest  Operating System - macos Catlina   My Question or Issue   I just started to use Spotify over ...

Elena

Moderator

769 Views

1 replies

0 likes

macbook
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution My subscription for Premium

PlanPremium Free/PremiumIndia Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)I phone 6Operating (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have paid for premium a week ago but account doesn’t reflect it

Visitor

PlanPremium  Free/Premium India Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)I phone 6 Operating  (iOS 10, Android Oreo, Windows 10,etc.)   My...

Ivan

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

reorganizing songs

PlanFree/PremiumCountryUnited StatesIphone 6sOperating System(iOS 10) My Question or Issuei cant reorganize the songs in my playlist? i’ve been trying to reorganize them, but theres no option to. i’ve seen people say to drag down and click the 3 bars...

Visitor

Plan Free/Premium Country United States Iphone 6s Operating System (iOS 10)   My Question or Issue i cant reorganize the songs in my playlist? i’ve been trying to reorganize them, but t...

DavidVen

Regular

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Queue button missing from latest update

PlanPremiumCountryUKDeviceiPhone XOperating System12.4.1 (Spotify version: 8.5.23.644) My Question or IssueIt seems like the button to access the queue on the currently playing view has been replaced with a "share" button. I can still tracks/podcasts...

Gig Goer

Plan Premium Country UK Device iPhone X Operating System 12.4.1 (Spotify version: 8.5.23.644)   My Question or Issue It seems like the button to access the queue on the currently playi...

jogob

Visitor

1372 Views

2 replies

1 likes

  • 1372 Views
  • 2 replies
  • 1 likes

Cannot Open Link (When trying to open Liked songs playlist)

Family PlanAccount: PremiumCountry: UKDevice: iPhone 11Operating System: iOS 13.5.1 My Question or IssueWhen I try to open my liked songs playlist I get Spotify cannot open this type of link. Any ideas?

Visitor

Family Plan Account: Premium Country: UK Device: iPhone 11 Operating System: iOS 13.5.1   My Question or Issue When I try to open my liked songs playlist I get Spotify cannot op...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Can’t add songs to playlist

I can no longer add songs to playlists. When I click the three dots next to a song and then “add to playlist,” my list of playlists shows up, and then when I tap a playlist to add the song to, the playlist turns darker grey (as if it’s been pressed),...

Regular

I can no longer add songs to playlists.   When I click the three dots next to a song and then “add to playlist,” my list of playlists shows up, and then when I tap a playlist to add the song t...

meagan_gold

Casual Listener

4788 Views

6 replies

2 likes

  • 4788 Views
  • 6 replies
  • 2 likes

Offline albums still not queuing, even after update two days ago. Here's a correlation I found.

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYes, this is still a problem. And now, its EVERY single album I download.So here, let me help you out spotify: every time I delete and reinstall the app (which I've done...

Gig Goer

Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Yes, this is still a problem.  And now, its EVERY single album I download. So here,...

lbrayner2

Casual Listener

1299 Views

5 replies

3 likes

  • 1299 Views
  • 5 replies
  • 3 likes