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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30741 Views

40 replies

9 likes

  • 30741 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95468 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293889 Views

60 replies

15 likes

  • 293889 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123801 Views

19 replies

38 likes

  • 123801 Views
  • 19 replies
  • 38 likes

Solved!! Spotify Queue button missing from latest update

PlanPremiumCountryUKDeviceiPhone XOperating System12.4.1 (Spotify version: 8.5.23.644) My Question or IssueIt seems like the button to access the queue on the currently playing view has been replaced with a "share" button. I can still tracks/podcasts...

Gig Goer

Plan Premium Country UK Device iPhone X Operating System 12.4.1 (Spotify version: 8.5.23.644)   My Question or Issue It seems like the button to access the queue on the currently playi...

jogob

Visitor

1328 Views

2 replies

1 likes

  • 1328 Views
  • 2 replies
  • 1 likes

Cannot Open Link (When trying to open Liked songs playlist)

Family PlanAccount: PremiumCountry: UKDevice: iPhone 11Operating System: iOS 13.5.1 My Question or IssueWhen I try to open my liked songs playlist I get Spotify cannot open this type of link. Any ideas?

Visitor

Family Plan Account: Premium Country: UK Device: iPhone 11 Operating System: iOS 13.5.1   My Question or Issue When I try to open my liked songs playlist I get Spotify cannot op...

481 Views

0 replies

0 likes

  • 481 Views
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Can’t add songs to playlist

I can no longer add songs to playlists. When I click the three dots next to a song and then “add to playlist,” my list of playlists shows up, and then when I tap a playlist to add the song to, the playlist turns darker grey (as if it’s been pressed),...

Regular

I can no longer add songs to playlists.   When I click the three dots next to a song and then “add to playlist,” my list of playlists shows up, and then when I tap a playlist to add the song t...

meagan_gold

Casual Listener

4716 Views

6 replies

2 likes

  • 4716 Views
  • 6 replies
  • 2 likes

Offline albums still not queuing, even after update two days ago. Here's a correlation I found.

PlanPremiumCountryUSDeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueYes, this is still a problem. And now, its EVERY single album I download.So here, let me help you out spotify: every time I delete and reinstall the app (which I've done...

Gig Goer

Plan Premium Country US Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Yes, this is still a problem.  And now, its EVERY single album I download. So here,...

lbrayner2

Casual Listener

1240 Views

5 replies

3 likes

  • 1240 Views
  • 5 replies
  • 3 likes

Geschenkkarte funktioniert trotz Hilfe Forum nicht

PlanPremiumCountryDeutschlandDeviceiPhone 6sOperating SystemWindows 10 My Question or IssueIch wollte meine Geschenkkarte einlösen jedoch kommt nur eine Nachricht das es nicht Funktioniert hat. Die Karte ist erst eine Woche alt, kommt aus dem richtig...

Visitor

Plan Premium Country Deutschland Device iPhone 6s Operating System Windows 10   My Question or Issue Ich wollte meine Geschenkkarte einlösen jedoch kommt nur eine Nachricht das es nich...

Billy-J

Spotify Star

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
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help, please!

I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app. About a week ago, I was working out and I noticed songs would suddenly skip. (I assumed my hand had brushed again...

Visitor

I'm on an iPhone 11 and have the latest operating system (which I updated yesterday) and I have deleted and reinstalled the Spotify app.   About a week ago, I was working out and I noticed son...

Loxer

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Can’t see playlist icon

-Hello,-I’ve been using Spotify for almost a year or so now. The plan I have is free and I live in the U.S. My phone is the iPhone 8 Plus and recently updated my phone to iOS 13.5.1 but my issue has been going before this update.-Basically I can’t se...

Visitor

-Hello, -I’ve been using Spotify for almost a year or so now. The plan I have is free and I live in the U.S. My phone is the iPhone 8 Plus and recently updated my phone to iOS 13.5.1 but my issue ha...

Loxer

Community Legend

777 Views

1 replies

0 likes

playlist icon (colored)
  • 777 Views
  • 1 replies
  • 0 likes

Reordering songs in queue glitch

I've had this issue for about a year. As you can see in the gif, reordering songs in my queue is challenging. Spotify will often crash when I try to reorder songs, and the speed at which the songs move is constantly fluctuating. This is really annoyi...

Casual Listener

  I've had this issue for about a year. As you can see in the gif, reordering songs in my queue is challenging. Spotify will often crash when I try to reorder songs, and the speed at which the ...

Loxer

Community Legend

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing randomly

PlanPremiumCountryGermanyDevice(iPhone 8 )Operating System(iOS 13.5.1) I’ve recently come across an issue where Spotify just seems to pause for no reason at all and I have to manually press play in order to resume what I was listening to before. I’ve...

Visitor

Plan Premium Country Germany Device (iPhone 8  ) Operating System (iOS 13.5.1)     I’ve recently come across an issue where Spotify just seems to pause for no reason at all a...

Loxer

Community Legend

745 Views

1 replies

0 likes

  • 745 Views
  • 1 replies
  • 0 likes

[Ipad] Spotify stops running a few minutes after switching to the other apps/locking screen off

PlanPremiumDeviceiPad 7th gen Operating SystemiPadOS 13.5.1My Question or IssueI updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "Spotify stops running a few minutes after switching to the other apps/...

Visitor

Plan Premium Device iPad 7th gen  Operating System iPadOS 13.5.1 My Question or Issue I updated latest version of Spotify last night. In the morning, I played Spotify and got this issue "...

Loxer

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Apple watch - not refreshing status (sometime)

PlanPremiumCountrySwitzerlandDeviceApple watch series 4, iPhone X, IPad 2018, SonosOperating SystemiOS 13.5.1 My Question or IssueThis is a long standing issue; but quite hard to explain/troubleshoot. It does not happen every time, but often enough t...

Regular

Plan Premium Country Switzerland Device Apple watch series 4, iPhone X, IPad 2018, Sonos Operating System iOS 13.5.1   My Question or Issue This is a long standing issue; but quite har...

abornoz

Regular

834 Views

1 replies

0 likes

watchOS
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  • 1 replies
  • 0 likes

Queue scrolling issues

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 10.13.1 My Question or IssueIf you try drag an item up or down in the queue (that appears below the first page of displayed items), then the scrolling mechanism completely freaks out a...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 10.13.1   My Question or Issue If you try drag an item up or down in the queue (that appears below the first pa...

user-removed

Not applicable

1366 Views

4 replies

1 likes

  • 1366 Views
  • 4 replies
  • 1 likes

Superuser Contribution no Sleeptimer Symbol on iPhone & iPad

Hello,Premium / GermanyiPhoneX & iPad7 both latest iOS 13.5.1 / ipadOS 13.5.1on both latest Spotify App 8.5.60.881on both reinstall Spotify App = no curei have on both Devices no sleeptimer symbol no matter if i am in an Podcast or Album/Playlistand ...

Music Fan

Hello, Premium / Germany iPhoneX & iPad7 both latest iOS 13.5.1 / ipadOS 13.5.1 on both latest Spotify App 8.5.60.881 on both reinstall Spotify App = no cure i have on both Devices no sleept...

Xenia

Moderator

1038 Views

1 replies

1 likes

iOS
iphone
no
sleep
sleeptimer
timer
  • 1038 Views
  • 1 replies
  • 1 likes

[iOS][Other] Spotify volume stays at 0 after a call through Carplay

So, I'm in the car and using Spotify through Carplay. A call comes in and I answer it. After I hangup that call, Spotify will continue playing (I see the time counting on) but I don't hear anything anymore. It seems like the volume has remained at 0%...

Casual Listener

So, I'm in the car and using Spotify through Carplay. A call comes in and I answer it. After I hangup that call, Spotify will continue playing (I see the time counting on) but I don't hear anything a...

bulutgzbyk

Visitor

1498 Views

3 replies

1 likes

iOS
Other
  • 1498 Views
  • 3 replies
  • 1 likes

Ford Sync - Navigate Playlists

When using Spotify with bluetooth connection in my car that has Ford Sync 3.3, I'm not able to navigate playlists, only the current song is displayed. When using Apple Music, I'm able to search for a playlist directly within the Ford Sync menus. When...

Visitor

When using Spotify with bluetooth connection in my car that has Ford Sync 3.3, I'm not able to navigate playlists, only the current song is displayed.    When using Apple Music, I'm able ...

tgilroy

Regular

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Page on Mobile

I can't understand why clicking on an artist doesn't show you all their songs like it does on desktop version, but rather sends you to their online page. This doesn't make any sense, as you aren't able to access songs you've downloaded if you don't h...

Visitor

I can't understand why clicking on an artist doesn't show you all their songs like it does on desktop version, but rather sends you to their online page. This doesn't make any sense, as you aren't ab...

Peter

Spotify Legend

466 Views

1 replies

0 likes

iOS
  • 466 Views
  • 1 replies
  • 0 likes

podcasts disappeared from my playlist

PlanPremiumCountryEnglandDeviceiPhone XOperating SystemiOS 10I had some podcast episodes within a playlist that also had normal songs but the podcasts have disappeared from the playlist on my phone. How do I get them back and why has it done this?

Newbie

  Plan Premium Country England Device iPhone X Operating System iOS 10 I had some podcast episodes within a playlist that also had normal songs but the podcasts have disappeared from ...

682 Views

0 replies

0 likes

  • 682 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not a big deal, but a bug to worry about

PlanPremiumCountry DeviceiPhone XOperating SystemiOS 13.5.1 My Question or IssueEnglish is not my first language, so it's hard to explain, please watch the video. https://drive.google.com/file/d/1ccAnbN0KVavYPDz7GEBPydQCxQjOupji/view?usp=drivesdk

Regular

Plan Premium Country   Device iPhone X Operating System iOS 13.5.1   My Question or Issue English is not my first language, so it's hard to explain, please watch the video. &nb...

reeong

Regular

800 Views

3 replies

0 likes

  • 800 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Followed Artists doesn’t show liked songs, but instead redirects to Artist Page

PlanPremiumCountryUSA iPhone XS Max iOS 13 My Question or Issue Before when selecting an artist from the Artist tab under Library, you would be shown a list of songs you had previously liked. Now, whenever clicking on an artist you are redirected to ...

Newbie

Plan Premium Country USA   iPhone XS Max   iOS 13   My Question or Issue   Before when selecting an artist from the Artist tab under Library, you would be shown a list ...

Ivan

Spotify Legend

2685 Views

3 replies

2 likes

artist page
artist tab
followed artist
liked songs
UI disaster
  • 2685 Views
  • 3 replies
  • 2 likes

Superuser Contribution [iOS][Your Library] My Artists should display liked songs

In previous versions of the iOS app, selecting an artist in “My Artists” displayed all liked/downloaded songs from that artist. Now it just brings you to the artist’s homepage. If I wanted to see my favorite songs by an artist, I would think to go to...

Visitor

In previous versions of the iOS app, selecting an artist in “My Artists” displayed all liked/downloaded songs from that artist. Now it just brings you to the artist’s homepage. If I wanted to see&nbs...

TacoDay

Casual Listener

1046 Views

5 replies

7 likes

iOS
Your Library
  • 1046 Views
  • 5 replies
  • 7 likes