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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136459 Views
  • 503 replies
  • 108 likes
  • 136459 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94667 Views
  • 19 replies
  • 38 likes
  • 94667 Views
  • 19 replies
  • 38 likes

WatchOS queries

PlanPremiumCountry : India DeviceApple Watch Series 5 LTEOperating SystemWatchOS 6.2.5 My Question or IssueHI, I have been working with the OEM pain in the wrong side I got a new apple watch. I have a Headset connected to it and I see it detect under...

  • Visitor
  • Plan Premium Country : India   Device Apple Watch Series 5 LTE Operating System WatchOS 6.2.5   My Question or Issue HI, I have been working with the OEM pain in the wrong side&nb...
  • Billy-J
  • Spotify Star
  • 569 Views
  • 1 replies
  • 1 likes
  • Apple Watch
  • 569 Views
  • 1 replies
  • 1 likes

Superuser Contribution "Appears On" now missing in app

Hello, It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page. This section is absolutely necessary in order to see an artist's remix releases, or even their contrib...

  • Newbie
  • Hello,  It looks as though as of this morning the app for my Samsung Galaxy Note 9 no longer has the "Appears On" sub-group under the Artist's page.  This section is absolutely necessary ...
  • PrinceRicard
  • Visitor
  • 14577 Views
  • 65 replies
  • 83 likes
  • Mobile
  • 14577 Views
  • 65 replies
  • 83 likes

Solved!! iPhone and iPad do not sync Favourite Songs

Hey there My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should. I tried reboot on both devices, log out/log in and also log out on all devices in browser. Any...

  • Casual Listener
  • Hey there   My iPad and iPhone do not sync my Fav Songs Playlist anymore. I havn‘t changed a thing and in the past it all worked perfectly fine as it should.   I tried reboot on both de...
  • Schakal
  • Casual Listener
  • 699 Views
  • 2 replies
  • 0 likes
  • 699 Views
  • 2 replies
  • 0 likes

Terrible sound while streaming via Yamaha MusicCast

Plan PremiumCountry Poland Device iPhone 8Operating System iOS 13.3.1.Spotify and Yamaha have the latest software update. My Question or IssueI am my phone with my Yamaha MusicCast via bluetooth and it used to work fine. For the last 10 days or so th...

  • Casual Listener
  • Plan Premium Country Poland   Device iPhone 8 Operating System iOS 13.3.1. Spotify and Yamaha have the latest software update.   My Question or Issue I am my pho...
  • KasiaSz
  • Casual Listener
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Music will not play without Data on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Emilia_8
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Can only share some of my playlists to insta stories, others give an error

Plan PremiumCountryUKDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueSo I have seen an issue just now when I was trying to share a playlist of mine to stories. When I try to share it, it gives this error:This happens to another one of m...

F6BD9285-5BFB-4BA6-8003-8C9560268E17.png
  • Gig Goer
  • Plan  Premium Country UK Device iPhone 11 Operating System iOS 13.4.1   My Question or Issue So I have seen an issue just now when I was trying to share a playlist of mine to stor...
  • 406 Views
  • 0 replies
  • 0 likes
  • 406 Views
  • 0 replies
  • 0 likes

The sound while changing the song

PlanPremiumCountryTurkeyDeviceiPhone7 My Question or IssueThis is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it especially while listening with my headphone. Is there a way to turn it off??

  • Visitor
  • Plan Premium Country Turkey Device iPhone7   My Question or Issue This is new I guess. On the lock screen, when I push the next button there’s a sound like “click”. I don’t like it espe...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can’t Update Beta

PlanPremiumCountryUSADevice(iPhone 11 Pro Max)Operating System(iOS 13.3.1) My Question or IssueI am part of the Beta program only issue is I had to remake my Apple ID and now o can’t update the Beta with Test Flight. How can I fix this. I need a new ...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11 Pro Max) Operating System (iOS 13.3.1)   My Question or Issue I am part of the Beta program only issue is I had to remake my Apple ID and now...
  • Katerina
  • Spotify Legend
  • 926 Views
  • 3 replies
  • 0 likes
  • 926 Views
  • 3 replies
  • 0 likes

Choose whether to skip or fast forward using earbuds?

PlanPremiumCountryUSADeviceiPhone 11Bose Soundsport FreeOperating SystemiOS 13.4.1 My Question or IssueHi! Is there a way I can set the controls so that they skip to the next episode of a podcast instead of fast forwarding 15 seconds? One of my podca...

  • Newbie
  • Plan Premium Country USA Device iPhone 11 Bose Soundsport Free Operating System iOS 13.4.1   My Question or Issue Hi!  Is there a way I can set the controls so that they skip to...
  • 973 Views
  • 0 replies
  • 1 likes
  • Earbuds
    skip podcast
    Skip Track Shortcut
  • 973 Views
  • 0 replies
  • 1 likes

Superuser Contribution Help with My iOS App (Account joined with Facebook)

First of all, my problem isn't with the account associated with this username, writing on behalf of another person. My problem is rather long, so please bear with me. I have a premium account in Colombia. When I first joined Spotify, it was through F...

  • Visitor
  • First of all, my problem isn't with the account associated with this username, writing on behalf of another person.   My problem is rather long, so please bear with me. I have a premium accoun...
  • Elena
  • Moderator
  • 740 Views
  • 1 replies
  • 0 likes
  • 740 Views
  • 1 replies
  • 0 likes

Spotify connect jumps to chromecast bult-in

Good morning, PlanPremiumCountryFranceDeviceiPad mini 2 (2015)Operating SystemiOS 12.4.6 My Question or Issue I have recently experienced trouble when using Spotify connect: during listening, if the app wakes up on my controling device (iPad) my netw...

  • Casual Listener
  • Good morning,   Plan Premium Country France Device iPad mini 2 (2015) Operating System iOS 12.4.6   My Question or Issue   I have recently experienced trouble when using S...
  • g0-gcwyb0_hpw
  • Newbie
  • 2547 Views
  • 4 replies
  • 1 likes
  • 2547 Views
  • 4 replies
  • 1 likes

Superuser Contribution Custom playlists ignore my songs and play random songs

My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running. Any idea what to do?

  • Casual Listener
  • My custom playlists keep turning off mid way through and playing random songs, which is very annoying when i am running.  Any idea what to do?
  • Elena
  • Moderator
  • 789 Views
  • 1 replies
  • 0 likes
  • shuffle
  • 789 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeps leaving my playlist

Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in to no avail. premiumiPhone 8Australia Device(iPhon...

  • Newbie
  • Hi, every time I play a playlist or genre Spotify changes to some French techno rap after a short period. I reselect my playlist but the problem recurs. I tried closing all accounts and re signing in...
  • Ivan
  • Spotify Legend
  • 511 Views
  • 1 replies
  • 1 likes
  • 511 Views
  • 1 replies
  • 1 likes

Can't hear feedback sounds

PlanPremium DeviceiPhone XS with bluetooth headphones RHA TrueConnect Operating SystemiOS 13.3.1 My Question or IssueFeedback sounds are enabled in my settings but don't play (they should play when I skip track, pause / play), no matter if I'm using ...

  • Newbie
  • Plan Premium   Device iPhone XS with bluetooth headphones RHA TrueConnect   Operating System iOS 13.3.1   My Question or Issue Feedback sounds are enabled in my settings but ...
  • Baboofei
  • Casual Listener
  • 1097 Views
  • 1 replies
  • 2 likes
  • 1097 Views
  • 1 replies
  • 2 likes

Music Stops When An Ad Pops Up and Won't Play After

PlanFreeCountryU.S.A.DeviceiPhone 8Operating SystemiOS 13.4.1 My Question or IssueEvery time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop randomly and when I open my iPhone to see what is happening, a pop up ad wit...

  • Visitor
  • Plan Free Country U.S.A. Device iPhone 8 Operating System iOS 13.4.1   My Question or Issue Every time I listen to the Falsettos (2016 Broadway Cast Recording) my music will just stop ...
  • 683 Views
  • 0 replies
  • 0 likes
  • AD Locks Spotify
    Ad stops music
  • 683 Views
  • 0 replies
  • 0 likes

Volume gap not smooth when listening in headset

I listen Spotify on my Sony MDR-XB950N1 headset.The comfortable range of volume when listening is usually the lower range. However when adjusting the volumes at lower/lowest ranges, the differences in volume when adjusting the buttons on phone/headse...

  • Casual Listener
  • I listen Spotify on my Sony MDR-XB950N1  headset. The comfortable range of volume when listening is usually the lower range.   However when adjusting the volumes at lower/lowes...
  • 473 Views
  • 0 replies
  • 0 likes
  • volume
  • 473 Views
  • 0 replies
  • 0 likes

Playlist Cover Image

in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!!tysm !!

  • Visitor
  • in the new update pls let us change the playlist cover image on our iphone bc many of us do not own a laptop!! </3!! we broke!! tysm !!
  • Billy-J
  • Spotify Star
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Spotify music should stop while using other apps

PlanFree/PremiumCountry Device iPhone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi there, I just recently switched from android to iOS (from galaxy s8 to iPhone XR)...

  • Visitor
  • Plan Free/Premium Country   Device iPhone  (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • Billy-J
  • Spotify Star
  • 959 Views
  • 1 replies
  • 0 likes
  • 959 Views
  • 1 replies
  • 0 likes

random music keeps on playing after turning off autoplay, HOW DO I DISABLE IT

PlanFreeCountryCanadaDeviceiPhone xsOperating SystemiOS 13 My Question or Issuerandom songs keep on playing even after I turned off autoplay

  • Visitor
  • Plan Free Country Canada Device iPhone xs Operating System iOS 13   My Question or Issue random songs keep on playing even after I turned off autoplay  
  • Emilia_8
  • Community Legend
  • 3004 Views
  • 4 replies
  • 0 likes
  • 3004 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution IOS Spotify App doesn't show Sonos speaker

Hello everbody, i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers. All works perfect before, now there is no sonos to select. When i use the Mac App everything is fine. When i´m using the...

  • Casual Listener
  • Hello everbody,   i have a problem with my IOS app. Since the update on version 13.1 the spotify doesn´t show me my sonos speakers.   All works perfect before, now there is no sonos to ...
  • real_mangocurry
  • Visitor
  • 7976 Views
  • 15 replies
  • 2 likes
  • 7976 Views
  • 15 replies
  • 2 likes