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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

140104 Views

503 replies

108 likes

  • 140104 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98300 Views

19 replies

38 likes

  • 98300 Views
  • 19 replies
  • 38 likes

“ can’t open link” when the no adds for 30 minutes pops up and I click it it says can’t open link

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Voice Interactions

PlanFreeCountryUnited StatesDeviceiPhone 8My Question or IssueI was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on my iPhone and right after I had allowed microphone access to my S...

Visitor

Plan Free Country United States Device iPhone 8 My Question or Issue I was wondering if someone could help me out with by voice interactions issue. I was going to enable voice interactions on ...

Xenia

Moderator

764 Views

1 replies

0 likes

Account
Other
  • 764 Views
  • 1 replies
  • 0 likes

local files wont sync to my iphone

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offline but then all the songs disappear when i press on...

Visitor

So when i move local files into a playlist and then download the playlist they will sync across because it say downloading *number of songs* and then ill download it on spotify so i can play it offli...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution Improve the audio normalization, the volume sounds too low in the normal profile

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile. Fix this!

Regular

The audio normalization feature shouldn't make the volume of all music sound too low in the normal profile.   Fix this!

Highway190

Regular

1300 Views

5 replies

0 likes

iOS
Other
  • 1300 Views
  • 5 replies
  • 0 likes

Lockscreen autoplay

PlanPremiumDevice(iPhone XS)Operating System(iOS 13) My Question or IssueWhen the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resumes the currently playing song. The taps are nowhere near the play/stop ...

Casual Listener

Plan Premium Device (iPhone XS) Operating System (iOS 13)   My Question or Issue When the player is available on the lock screen, anytime I tap to wake my phone, the player stops or resu...

afiqzudinhadi

Casual Listener

851 Views

5 replies

0 likes

  • 851 Views
  • 5 replies
  • 0 likes

Cover art missing on local files on iPhone

PlanPremiumCountrySwedenDeviceiPhone SE, MacBook ProOperating SystemiOS 13.4.1 My Question or IssueWhy is the cover art missing on synchronized local files on my iPhone? Not sure how long this has been going on, the cover art is fine on desktop and I...

Regular

Plan Premium Country Sweden Device iPhone SE, MacBook Pro Operating System iOS 13.4.1   My Question or Issue Why is the cover art missing on synchronized local files on my iPhone? Not ...

Onewave

Roadie

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Solved!! Can't log in on iPhone with Facebook

PlanPremiumCountryUSADeviceiPhone 6SOperating SystemiOS 13.4.1 My Question or IssueI'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log in screen, the options come up to log in with Facebook, log in with Apple, o...

Casual Listener

Plan Premium Country USA Device iPhone 6S Operating System iOS 13.4.1   My Question or Issue I'm unable to log in on my iPhone with Facebook. When the app loads and it goes to the log ...

jbonacci-ca

Casual Listener

2281 Views

4 replies

0 likes

  • 2281 Views
  • 4 replies
  • 0 likes

Shuffle availability on iPad

PlanPremiumCountryAT DeviceiPadOperating SystemiOS 13.5 My Question or IssueI have some issues with shuffle play availability. I already saw a lot of posts searching for the shuffle/repeat icons, that is not what this is about. I know that they shoul...

Casual Listener

Plan Premium Country AT   Device iPad Operating System iOS 13.5   My Question or Issue I have some issues with shuffle play availability. I already saw a lot of posts searching f...

yk5-k_59oarsq

Casual Listener

402 Views

1 replies

1 likes

  • 402 Views
  • 1 replies
  • 1 likes

Solved!! Song limit

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs? Isn't the limit 10k?

Regular

Why does my iOS Spotify app say I have 9862 songs but I get the annoying Epic Collection error when I try to add songs?   Isn't the limit 10k?

MattSuda

Spotify Star

1109 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

10,000 song limit - WHY?

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable. I switched to Spotify as a result. I was loving it UNTIL I ran into the 10,000 song limit. I was thinking, "I'm not going...

Visitor

So, Amazon Music updated its app back in August. The update caused enormous battery drain issues for iOS, rendering it unusable.   I switched to Spotify as a result. I was loving it UNTIL I ...

MattSuda

Spotify Star

982 Views

1 replies

5 likes

App & Features
  • 982 Views
  • 1 replies
  • 5 likes

Playlist wont play correctly when offline

PlanPremiumCountry Uk DeviceiPod touch 6th Generation Operating SystemLatest update My Question or IssueHi, This has been happening since the last couple of Spotify updates. I use my iPod offline for my music. But I cant play through my liked songs. ...

Regular

Plan Premium Country Uk   Device iPod touch 6th Generation  Operating System Latest update   My Question or Issue Hi,   This has been happening since the last couple o...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution Marking a song as favorite don't work and now i can't finde the song!

Hello, i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'm driving. Today i want to hear the song again, but it isnt ...

Regular

Hello,   i've heard a song in one of my personal playlist while i was driving my car and the song was great. I marked the song on my Apple Watch as favorite and heard it several times while i'...

WoogieDasKamel

Regular

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Superuser Contribution Opening Spotify stops casting to Chromecast

PlanPremiumCountryUKDeviceiPhone XS, Chromecast 2nd generationOperating SystemiOS 12.2 My Question or IssueSince the last update of Spotify, I encounter the following issue: I am casting Spotify to my Chromecast, and when I open the Spotify app on my...

Regular

Plan Premium Country UK Device iPhone XS, Chromecast 2nd generation Operating System iOS 12.2   My Question or Issue Since the last update of Spotify, I encounter the following issue: ...

Grant_NC

Casual Listener

5096 Views

14 replies

15 likes

  • 5096 Views
  • 14 replies
  • 15 likes

Superuser Contribution Why audio normalization lowers too much the volume? Please solve this

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization. Is there something to do about it? Maybe a software update for improving the normal volume or the algorithm of audio normalization. T...

Regular

I don't know why the audio normalization lowers too much the volume of all the songs, in normal audio normalization.   Is there something to do about it? Maybe a software update for improving ...

Highway190

Regular

1142 Views

2 replies

1 likes

  • 1142 Views
  • 2 replies
  • 1 likes

Accessibility issues on spodify using voiceover screenreader on iPhone.

Hello friends,I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one.The problem exists in podcasts > episodes > today section of the app. Other sections such...

Casual Listener

Hello friends, I came here to report an issue that is important to me and I will tell you why below for anyone reading the report it will be probably unusual one. The problem exists in podcasts &gt...

818 Views

0 replies

0 likes

  • 818 Views
  • 0 replies
  • 0 likes

Go back few seconds witch apple car

Hi community, I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question. In Apple Car play spotify app, when i try to go back for a few second, (about 20-30) by pushing the rewind button all time the...

Casual Listener

Hi community,   I was a Spotify user from 2008 to 2018 and then i changed to apple music. Now i'm back and i have a question.   In Apple Car play spotify app, when i try to go back for ...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Solved!! 'Liked Songs' shuffling with Premium

I have had premium for a while and never had trouble listening to my 'Liked Songs' playlist. Today, though, I tried to listen but the songs shuffled. In the past with premium, the most recently liked songs would play after each other unless the shuff...

Casual Listener

I have had premium for a while and never had trouble listening to my 'Liked Songs' playlist. Today, though, I tried to listen but the songs shuffled. In the past with premium, the most recently liked...

Billy-J

Spotify Star

15326 Views

3 replies

0 likes

Liked Songs Playlist
  • 15326 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS] Swipe to Queue a Track Freezes

Plan: PremiumCountry: USA Device: iPhone 8 PlusOperating System: iOS 13.4.1 My Question or Issue: For a few weeks I have noticed an issue with the swipe right to queue feature. The button will occasionally freeze in the middle of the screen (see scre...

99157933_275163103668551_1774296263227867136_n.png 99419597_253174962696624_5406613095445430272_n.png 99236812_642674773129797_5819673994520952832_n.png 100055398_860948944369978_3496702574126432256_n.png

Casual Listener

Plan: Premium Country: USA   Device: iPhone 8 Plus Operating System: iOS 13.4.1   My Question or Issue:    For a few weeks I have noticed an issue with the swipe righ...

Elena

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists containing local files become unplayable

I’ve just added a few local files from my iTunes account on my PC to my Spotify and now I can’t play any songs that are in the same playlists as the song’s I’ve transferred over, not even on shuffle.unless I play them from another device (PS4, PC etc...

Visitor

I’ve just added a few local files from my iTunes account on my PC to my Spotify and now I can’t play any songs that are in the same playlists as the song’s I’ve transferred over, not even on shuffle....

Elena

Moderator

556 Views

1 replies

1 likes

  • 556 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sign Out Everywhere

I received an iPhone 7 a week and a half ago. It was great til last Friday morning when I could not turn on the phone. New phone is here and now have to reinstall everything manually. I'm trying to sign in to Spotify but it keeps telling me to Sign O...

Visitor

I received an iPhone 7 a week and a half ago. It was great til last Friday morning when I could not turn on the phone. New phone is here and now have to reinstall everything manually. I'm trying to s...

Mario

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes