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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30714 Views

40 replies

9 likes

  • 30714 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95435 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293862 Views

60 replies

15 likes

  • 293862 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123772 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Shuffle stuck on...

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.3.1works perfect on my computer and iPad. This problem is only on my iPhone 11. i have been on a premium account for well over 3 years. Never had a single issue. No matter what I do, it will ...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.3.1 works perfect on my computer and iPad. This problem is only on my iPhone 11.   i have been on a premium account ...

mahjx001

Casual Listener

1463 Views

3 replies

5 likes

  • 1463 Views
  • 3 replies
  • 5 likes

Superuser Contribution liked songs and albums are empty

PlanFreeCountryegyptDeviceiPhone XSOperating Systemios 13.5 My Question or Issue i’ve downgraded from premium to free and now i have 0 liked songs and albums. all of my followed artists seem to have disappeared. all of the playlists i’ve made on my o...

Casual Listener

Plan Free Country egypt Device iPhone XS Operating System ios 13.5   My Question or Issue  i’ve downgraded from premium to free and now i have 0 liked songs and albums. all of my ...

Ivan

Spotify Legend

1052 Views

1 replies

0 likes

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  • 1 replies
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Can’t delete downloaded songs

PlanPremiumCountry DeviceiPhone 8 My Question or Issuei tried deleting an album but nothing works. the songs are still playable on airplane mode. the songs aren’t on my liked songs and neither is the album or the artist. i already deleted cache, rela...

Visitor

Plan Premium Country   Device iPhone 8   My Question or Issue i tried deleting an album but nothing works. the songs are still playable on airplane mode. the songs aren’t on my like...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Local File Sync

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just want to be able to listen to four songs that aren't available on Spotify, but the file...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
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Songs keep skipping or restarting [Solution]

I have a new google pixel 4. Spotify starting restarting songs after a few seconds or just skipping repeatedly. Took forever to find a better solution to the problem. So we'll see how it goes from here on out. Go into Settings > System > Gestures > S...

Casual Listener

I have a new google pixel 4. Spotify starting restarting songs after a few seconds or just skipping repeatedly. Took forever to find a better solution to the problem. So we'll see how it goes from he...

1271 Views

0 replies

0 likes

  • 1271 Views
  • 0 replies
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Spotify Premium - songs skipping to next ten seconds in

PlanPremiumCountry CanadaDevice iPhone 5Operating SystemiOS 10.3.3 My Question or Issue My Spotify just started skipping through songs in the last two days like it's possessed. It will play ten or twenty seconds of a song and then skip to the next on...

Newbie

Plan Premium Country  Canada Device  iPhone 5 Operating System iOS 10.3.3   My Question or Issue  My Spotify just started skipping through songs in the last two days lik...

Brannigan17

Casual Listener

3309 Views

4 replies

0 likes

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  • 4 replies
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Nav bar prevents full screen

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

430 Views

0 replies

0 likes

Nav bar prevents full screen
  • 430 Views
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Genius Behind The Lyrics Didn't Appear

PremiumMalaysia iPhone XSiOS 13.5.1 I already follow the methods where I clean reinstalled and still doesn't show the genius behind the lyrics.I try go to setting and click the playback tab, and doesn't show the Behind The Lyrics option. Can someone ...

Newbie

Premium Malaysia   iPhone XS iOS 13.5.1   I already follow the methods where I clean reinstalled and still doesn't show the genius behind the lyrics. I try go to setting and click th...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
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Micro cut with Bluetooth

Hello!! Since a few weeks I have a lot of « micro cut » in my music while I listen to it in my car. I have this issue only with this app, I’ve try it with speakers, different phone, different Bluetooth. Only Spotify cut the music for a few second. Di...

Visitor

Hello!!   Since a few weeks I have a lot of « micro cut »  in my music while I listen to it in my car. I have this issue only with this app, I’ve try it with speakers, different phone, di...

366 Views

0 replies

0 likes

  • 366 Views
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[BUG] Anyone confirm? -> Dual SIM iPhone takes long time to connect to Spotify server

Issue Description:I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in some cases, to connect to Spotify servers, which was rea...

Casual Listener

Issue Description: I have been having this issue since I bought my dual sim iPhone Xs Max and started using both SIM cards. When I resumed or started the Spotify app it took about 20 seconds, in som...

722 Views

0 replies

0 likes

celular
connection
dual
esim
sim
  • 722 Views
  • 0 replies
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Podcast episode won’t play

PlanFreeCountryUSADeviceiPhone XROperating SystemiOS 13.5.1 My Question or IssueI’ve been listening to a podcast called Break In the Case. I listened to the first two episodes, however, when I try to listen to episode three, it won’t play. I can pres...

Visitor

Plan Free Country USA Device iPhone XR Operating System iOS 13.5.1   My Question or Issue I’ve been listening to a podcast called Break In the Case. I listened to the first two episode...

OneByBoo

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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Solved!! Offline Songs need Internet to „work“.... again

PlanPremiumCountryGermanyDevice(iPod Touch 6th Generation) Operating System(iOS) My Question or IssueI am using my ipod for years to listen to my offline albums at work. Today it doesnt work. It requires a internet connection. What can i do? This is ...

Casual Listener

Plan Premium Country Germany Device (iPod Touch 6th Generation)  Operating System (iOS)    My Question or Issue I am using my ipod for years to listen to my offline albums at...

xTOOLx

Casual Listener

1008 Views

2 replies

1 likes

  • 1008 Views
  • 2 replies
  • 1 likes

[iOS] Can't play current song (over&over!!!)

My spotify pauses at the end of EVERY single song on my desktop version and says "can't play current song" or just goes to the next and starts counting the seconds but not actually playing the song. I have tried quitting & restarting MANY times and m...

Visitor

My spotify pauses at the end of EVERY single song on my desktop version and says "can't play current song" or just goes to the next and starts counting the seconds but not actually playing the song. ...

musichead1217

Casual Listener

726 Views

2 replies

0 likes

iOS
  • 726 Views
  • 2 replies
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Superuser Contribution Artists “Appears On” removed on iOS?

PlanPremiumCountryUSADeviceiPhone XOperating SystemiOS 13.3.1 My Question or IssueI noticed a couple of days ago I couldn’t find the Appears On section within an Artists profile. It’s still not there. Did Spotify remove it? please help I used that fe...

Casual Listener

Plan Premium Country USA Device iPhone X Operating System iOS 13.3.1   My Question or Issue I noticed a couple of days ago I couldn’t find the Appears On section within an Artists prof...

cj_jacobs_

Regular

3357 Views

9 replies

9 likes

appears on
artist profile
  • 3357 Views
  • 9 replies
  • 9 likes

Shuffle

PlanFree/PremiumCountry DeviceiPhone 11Operating System(iOS 11 My Question or IssueTrying to play whole Liked song library through on shuffle (about 1k songs). Every time I switch devices the order of songs resets. Is there anyway to fix this?

Visitor

Plan Free/Premium Country   Device iPhone 11 Operating System (iOS 11   My Question or Issue Trying to play whole Liked song library through on shuffle (about 1k songs). Every tim...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Local file help

I’ve seen lots of solutions to get my local file play list to download or sync to my iPhone however I never seen a option that says make file available for offline use. Please help.

Casual Listener

I’ve seen lots of solutions to get my local file play list to download or sync to my iPhone however I never seen a option that says make file available for offline use. Please help.

Sorensenbrad

Casual Listener

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Unable to turn on Lyrics

PremiumMexicoiPhone XiOS 13.5.1There’s no way I can turn on the Lyrics for my mobile app.I also couldn’t find any way to request support but here.

Newbie

Premium Mexico iPhone X iOS 13.5.1 There’s no way I can turn on the Lyrics for my mobile app. I also couldn’t find any way to request support but here.           &...

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
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"Play search results only" doesnt work

Since a few months it is not possible to only play the search result. I filter my whole playlist with "Michael Jackson", click on the first song and expect that the next song would be the second search result (from Michael Jackson). But a complete di...

Regular

Since a few months it is not possible to only play the search result. I filter my whole playlist with "Michael Jackson", click on the first song and expect that the next song would be the second sear...

Marco_W

Casual Listener

748 Views

2 replies

2 likes

  • 748 Views
  • 2 replies
  • 2 likes

Spotify to Sonos

My Question is that I have just downloaded Sonos2app and cannot play any playlists as I keep being told I need to upgrade to Spotify Premium which I already have

Visitor

    My Question is that I have just downloaded Sonos2app and cannot play any playlists as I keep being told I need to upgrade to Spotify Premium which I already have  

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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clear entire queue

PlanFree/Premium premiumCountry usa Device iphone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ios 12(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is it possible to clear the entire play queue without selecting ...

Casual Listener

Plan Free/Premium premium Country usa   Device iphone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ios 12 (iOS 10, Android Oreo, Windows 10,etc.)   M...

MichaelJerzak

Composer

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes