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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30701 Views

40 replies

9 likes

  • 30701 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
  • 1036 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293858 Views

60 replies

15 likes

  • 293858 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Artist pages crash app on iphone

Some artists pages won't load on my iphone. I've noticed this with the Deerhunter page. Has anyone else encountered this problem? I have a premium subsription and recently updated the app.

Newbie

Some artists pages won't load on my iphone. I've noticed this with the Deerhunter page. Has anyone else encountered this problem? I have a premium subsription and recently updated the app. 

funkalex82

Visitor

3035 Views

13 replies

5 likes

  • 3035 Views
  • 13 replies
  • 5 likes

Make it easier to edit playlist

PlanPremium Country USA Device(iPhone 7 My Question or IssueI listen mostly at work, specifically to playlists I’ve made. I add new music from artists I like but there are always a few songs I don’t enjoy. Why can’t I just click options/delete from p...

Casual Listener

Plan Premium   Country  USA  Device (iPhone 7    My Question or Issue I listen mostly at work, specifically to playlists I’ve made. I add new music from artists I li...

1228096557

Visitor

2642 Views

2 replies

3 likes

edit
  • 2642 Views
  • 2 replies
  • 3 likes

Superuser Contribution Lyrics doesn’t Sync with music after reopening Spotify App

When I restart my phone and play music on spotify the Lyrics are in sync with the Music. But after i close my spotify app then open it again the lyrics doesn’t sync with the music PlanPremiumCountryPhilippinesDeviceiPhone 11 ProOperating SystemiOS 13...

Casual Listener

When I restart my phone and play music on spotify the Lyrics are in sync with the Music. But after i close my spotify app then open it again the lyrics doesn’t sync with the music     &n...

Mario

Spotify Legend

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Can’t submit Ideas/Suggestions

Hi, my Ideas/Suggestions doesn’t send no matter what I try it says I should fix the highlighted part but there is no highlighted part.

Casual Listener

Hi, my Ideas/Suggestions doesn’t send no matter what I try it says I should fix the highlighted part but there is no highlighted part.

OneByBoo

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved Albums are Blank

PlanPremiumCountryUSADeviceIphone 7Operating SystemIOS 13.5.1 My Question or IssueSome (not all) of the albums I open up on Spotify on my Iphone are blank (like completely empty). When I reinstall Spotify that fixes it for a bit but the issue soon ap...

Visitor

Plan Premium Country USA Device Iphone 7 Operating System IOS 13.5.1   My Question or Issue Some (not all) of the albums I open up on Spotify on my Iphone are blank (like completely em...

Mario

Spotify Legend

698 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Songs on Playlists not showing up

PlanFreeCountryUSDeviceiPhone 7Operating SystemiOS 13.6 & iOS 14 Beta My Question or IssueIf I view the contents of a playlist on my phone, only a short preview comes up of the names of the songs in the playlist, but the songs themselves do not show ...

Visitor

Plan Free Country US Device iPhone 7 Operating System iOS 13.6 & iOS 14 Beta   My Question or Issue If I view the contents of a playlist on my phone, only a short preview comes up ...

Mario

Spotify Legend

2956 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Bug queue tracks organization

PlanPremium FamilyCountryItalyDeviceiPhone XSOperating SystemiOS 13.5Spotify Version: 8.5.59.1118My Question or IssueWhen I try to organize my tracks in the queue, the scrolling is bugged. Demonstration video: https://drive.google.com/file/d/1rnfOcHi...

Visitor

Plan Premium Family Country Italy Device iPhone XS Operating System iOS 13.5 Spotify Version: 8.5.59.1118 My Question or Issue When I try to organize my tracks in the queue, the scrolling i...

user-removed

Not applicable

898 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cannot play music now without data or wifi on?

I use to be able to play my music without having my data on in the car and without having to download the music. Now I am not able to do that unless my data is on or connected to Wi-FiPremiumcanada iPhone Xs

Casual Listener

I use to be able to play my music without having my data on in the car and without having to download the music.   Now I am not able to do that unless my data is on or connected to Wi-Fi ...

Billy-J

Spotify Star

1285 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

URI Scheme with paramater to start Spotify Connect

I've found ways to automatically search for music in an URI Scheme for the iOS app. I haven't been able to find complete documentation about the possibilities, but I would like to start playing on another device with Spotify Connect. What parameter c...

Visitor

I've found ways to automatically search for music in an URI Scheme for the iOS app.   I haven't been able to find complete documentation about the possibilities, but I would like to start play...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloading/Liking albums

PlanPremiumCountry DeviceIphone 11Operating SystemiOS 13.5 My Question or IssueWhenever I download music from the album (as in directly selecting the download button), it automatically likes the album. If I unlike the album, then all the music is sud...

Regular

Plan Premium Country   Device Iphone 11 Operating System iOS 13.5   My Question or Issue Whenever I download music from the album (as in directly selecting the download button), i...

Mario

Spotify Legend

1209 Views

1 replies

0 likes

  • 1209 Views
  • 1 replies
  • 0 likes

App not working for iPhone.

I have uninstalled and reinstalled the app, logged in and out. It doesn’t load properly and none of my playlist display. My phone is connected to WiFi. It has service and the app is fully updated. Not sure what’s going on, but I’d like to be able to ...

Regular

I have uninstalled and reinstalled the app, logged in and out. It doesn’t load properly and none of my playlist display. My phone is connected to WiFi. It has service and the app is fully updated. No...

AMAR32

Regular

1608 Views

9 replies

0 likes

  • 1608 Views
  • 9 replies
  • 0 likes

Superuser Contribution Full Screen Canvas

I usually have my phone on a dock when listening to Spotify at home or at a party and before the update you could tap the canvas to enter a fullscreen Canvas. The art was so vibrant and it was very entertaining. Can you please bring it back as now th...

Casual Listener

I usually have my phone on a dock when listening to Spotify at home or at a party and before the update you could tap the canvas to enter a fullscreen Canvas. The art was so vibrant and it was very e...

RhythmNation181

Newbie

13357 Views

21 replies

20 likes

Mobile
  • 13357 Views
  • 21 replies
  • 20 likes

Superuser Contribution my music keeps stopping playing

hi, i have a spotify free acc and recently when i’ve been listening to music on my ipad using earbuds with the screen turned off, the song will just stop playing after a minute or so. when i open my ipad, it goes straight to the home screen instead o...

Casual Listener

hi, i have a spotify free acc and recently when i’ve been listening to music on my ipad using earbuds with the screen turned off, the song will just stop playing after a minute or so. when i ope...

Mario

Spotify Legend

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Iphone Spotify lyrics?

PlanPremiumCountryCanadaDeviceiPhone 6sMy Question or IssueIs the lyrics option still available? I had it on my phone then I closed the app and next thing it was not there but at that time I also ran out of premium and I bought it again after because...

Casual Listener

Plan Premium Country Canada Device iPhone  6s My Question or Issue Is the lyrics option still available? I had it on my phone then I closed the app and next thing it was not there bu...

Elena

Moderator

2465 Views

3 replies

0 likes

  • 2465 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sonos and Spotify app on IPhone.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium CountryUkIPhone 8Operating System(iOS 12.) My Question or IssueEvery other track playing on Sonos (and via Sonos app) pa...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium  Country Uk IPhone 8 Operating System (iOS 12.) &nbsp...

Elena

Moderator

678 Views

1 replies

0 likes

Sonos pauses
  • 678 Views
  • 1 replies
  • 0 likes

new update is awful

PlanPremiumCountryUnited StatesDeviceiPhone 8Operating SystemiOS 10 My Question or IssueNormally I don't worry about the updates, because if they aren't any good other people will comment and it'll get changed soon enough, but I can't not say somethi...

Newbie

Plan Premium Country United States Device iPhone 8 Operating System iOS 10   My Question or Issue Normally I don't worry about the updates, because if they aren't any good other people...

Fukthis3

Visitor

15255 Views

21 replies

99 likes

  • 15255 Views
  • 21 replies
  • 99 likes

Liked songs are missing!

Help! I had over 1000 songs ‘liked’ from using Spotify for many years, however I have just had to reinstall the app due to it crashing and now over 500 of my liked songs have disappeared. Please help me get them back! TIA!!

Visitor

Help! I had over 1000 songs ‘liked’ from using Spotify for many years, however I have just had to reinstall the app due to it crashing and now over 500 of my liked songs have disappeared. Please help...

Akolyte01

Casual Listener

8629 Views

3 replies

5 likes

  • 8629 Views
  • 3 replies
  • 5 likes

My playlist being added songs that I don't know

My Liked songs and follow list keep being added songs and artists that I don't even know. This happens for several times, at first I thought that maybe it was an accident but it wasn't.Only me use this account so how can this happens? If anyone know ...

Visitor

My Liked songs and follow list keep being added songs and artists that I don't even know. This happens for several times, at first I thought that maybe it was an accident but it wasn't. Only me use ...

nancyw93

Visitor

1496 Views

2 replies

0 likes

  • 1496 Views
  • 2 replies
  • 0 likes

Playlists Automatically Start When Selected

I am a premium subscriber running version 8.5.60.881 on an iPhone 11 Pro with software 13.4.1. My issue is that when I open the home page on the Spotify app, under the greeting (Good Morning, etc) appear six of my recently played playlists. When I se...

Casual Listener

I am a premium subscriber running version 8.5.60.881 on an iPhone 11 Pro with software 13.4.1.   My issue is that when I open the home page on the Spotify app, under the greeting (Good Morning...

GABarreto

Casual Listener

1141 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Apple watch cannot install Spotify

Even if I have reinstalled the app on my phone and Remove offline device from the spotify account page, I cannot install spotify on the Apple Watch. This problem lasts from 2019 to 2020, and the application cannot be resolved after many updates.

Visitor

Even if I have reinstalled the app on my phone and Remove offline device from the spotify account page, I cannot install spotify on the Apple Watch. This problem lasts from 2019 to 2020, and the appl...

1312 Views

0 replies

0 likes

Apple Watch Spotify
  • 1312 Views
  • 0 replies
  • 0 likes