Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
70737 Views
16 replies
37 likes

70737 Views
16 replies
37 likes

[Fixed] Artist's Full Album List Not Displaying on Discography Page

PlanPremiumCountryUnited StatesDevice(iPhone 7)Operating System(iOS 12.1.2) My Question or IssueUpdate: The latest update of the app (Ver. 8.4.94.812) has fixed this issueOn the iOS app, after updating to 8.4.88.280, the new layout does not allow me ...

neo24
Newbie
Plan Premium Country United States Device (iPhone 7) Operating System (iOS 12.1.2) My Question or Issue Update: The latest update of the app (Ver. 8.4.94.812) has fixed this issue O...
2019-01-15 4:14:04 PM
2020-05-06 3:59:13 AM
pounddog
Casual Listener
4461 Views
3 replies
14 likes

4461 Views
3 replies
14 likes

Similar artist recommendation doesn’t change

continually stuck on same three “similar artist” recommendations on iOS and Mac reinstalled all apps on iOS and Mac rotated through all sorts of music for weeks iPhone X latest iOS

incredible
Regular
continually stuck on same three “similar artist” recommendations on iOS and Mac reinstalled all apps on iOS and Mac rotated through all sorts of music for weeks iPhon...
2020-05-06 2:46:07 AM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Can not remove podcasts at all.

PlanPremiumCountryUSADevice(iPhone 11)Operating System(Current iOS) My Question or IssueAbout 3 months ago I started having problems removing downloaded podcasts. I could usually just reboot the app and it would then allow me to remove them but over ...

CaseFace5
Casual Listener
Plan Premium Country USA Device (iPhone 11) Operating System (Current iOS) My Question or Issue About 3 months ago I started having problems removing downloaded podcasts. I could usu...
2020-03-20 4:14:53 PM
2020-05-05 6:11:01 PM
CaseFace5
Casual Listener
1168 Views
4 replies
1 likes

1168 Views
4 replies
1 likes

Superuser Contribution Playlist bugged

last night i was looking through old wrapped playlists, everything was fine until tonight, when every time a song changes in my playlists, it comes back to playing a song from Spotify wrapped 2018 playlist; it does this on all playlists. Ive restarte...

TheFinalBlitzz
Newbie
last night i was looking through old wrapped playlists, everything was fine until tonight, when every time a song changes in my playlists, it comes back to playing a song from Spotify wrapped 2018 pl...
2020-05-05 6:07:47 AM
2020-05-05 11:22:39 AM
Ivan
Spotify Legend
730 Views
2 replies
0 likes

730 Views
2 replies
0 likes

Solved!! older iOS devices iOS 10 worked until restoring backup

my son uses an iPhone 5S for spotify. I renewd the iPohone now to give him a fresh experience. After that the spotify app wouldnt reload as apparently iOS 10xxx has been discontinued.I then restored the backup stored before this renewal - and also he...

foblion
Casual Listener
my son uses an iPhone 5S for spotify. I renewd the iPohone now to give him a fresh experience. After that the spotify app wouldnt reload as apparently iOS 10xxx has been discontinued. I then restore...
2020-05-04 4:41:34 PM
2020-05-05 8:14:05 AM
Maxim
Spotify Star
537 Views
1 replies
0 likes
IOS10
iPhone5s

537 Views
1 replies
0 likes

Solved!! i can’t change my profile at all after updating to premium

PlanPremiumCountryUSDeviceiphone xs maxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei updated to premium and i don’t see the option to change my account in any way. where it should say “edit profile” all it says is “fin...

eden8
Casual Listener
Plan Premium Country US Device iphone xs max Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i updated to premium and i don’t see the option to cha...
2020-05-04 10:03:25 PM
2020-05-05 8:13:22 AM
eden8
Casual Listener
525 Views
2 replies
0 likes

525 Views
2 replies
0 likes

Songs taking space twice for different accounts?

if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spotify save the songs on my phone locally twice?

eyteenvargas
Casual Listener
if for example, I have two accounts that follow and downloaded a certain playlist and I use two separate accounts on my phone (so as not to mess with my stats, one is for guilty pleasures) would spot...
2020-05-05 2:09:54 AM
394 Views
0 replies
0 likes
downloads
local files
space

394 Views
0 replies
0 likes

Account won’t edit

Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account today as I previously used Apple Music. I want to edit my display name and picture so I can...

Chrissychahine7
Visitor
Plan : premium Country : USA Device : IPhone XS My Question or Issue : My family has a Spotify family plan and I just began activating and creating my account tod...
2020-05-05 2:07:24 AM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Spotify Connect: connection lost within 5 seconds after pause

PlanPremiumCountryNetherlandsDeviceiPad mini 2019, Lenovo X1Operating SystemiPad OS 13.4.1, Windows 10 1909 My Question or IssueI often use Spotify Connect to control my iPad, which is connected to my amplifier, from my Windows 10 based laptop. This ...

RoodEnBlauw
Casual Listener
Plan Premium Country Netherlands Device iPad mini 2019, Lenovo X1 Operating System iPad OS 13.4.1, Windows 10 1909 My Question or Issue I often use Spotify Connect to control my iPad...
2020-05-04 5:13:25 PM
499 Views
0 replies
0 likes

499 Views
0 replies
0 likes

Songs Disappeared from Liked

The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it and play it. Over time more and more songs started di...

benorozco2002
Newbie
The problem is when I go to liked songs and search I can’t find it but then I go to the search bar the song is there and I can play it. It disappears on likes songs but you can still search for it an...
2019-04-14 12:24:27 AM
2020-05-03 3:42:09 PM
ainoenollet
Visitor
3046 Views
2 replies
1 likes

3046 Views
2 replies
1 likes

Apple TV & Sonos delay

PlanPremiumCountryGermany Device(Apple AirPlay 2 devices in general)Operating System(iOS) My Question or IssueI know that the AirPlay 2 issue has been discussed already more than a year ago. I’m now using an Apple TV (4K) together with a Bose surroun...

tombeach
Visitor
Plan Premium Country Germany Device (Apple AirPlay 2 devices in general) Operating System (iOS) My Question or Issue I know that the AirPlay 2 issue has been discussed alre...
2020-05-03 3:32:17 PM
986 Views
0 replies
2 likes

986 Views
0 replies
2 likes

iOS app is not supported on BMW iDrive

Plan: PremiumCountry: USA DeviceiPhone 8Operating System(iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I updated my car and my app, and that hasn't helped. I can choose to play the next or previous s...

shndg
Visitor
Plan: Premium Country: USA Device iPhone 8 Operating System (iOS 13.3.1) I drive a 2014 BMW with iDrive and my Spotify playlists are not shown on the screen. I upda...
2020-05-03 10:58:45 AM
392 Views
0 replies
2 likes

392 Views
0 replies
2 likes

I can’t get the last update, I keep refreshing and still won’t let me update the app, what’s goin on

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Vane01
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-03 5:55:01 AM
2020-05-03 10:50:53 AM
Billy-J
Spotify Star
650 Views
1 replies
0 likes

650 Views
1 replies
0 likes

Superuser Contribution Playback stops after one song in album mode in offline mode

If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when onlinePlanPremiumCountryNLDeviceDifferent iphones Operating SystemiOS 13.4 My Question ...

Rooje
Regular
If i download an album and set it to offline mode, playback stops after 1 song, no matter if shuffle or continuous playback is selected. This is not an issue when online Plan Premium Country NL ...
2020-04-22 5:45:07 PM
2020-05-03 10:28:14 AM
Elena
Moderator
1736 Views
11 replies
4 likes

1736 Views
11 replies
4 likes

I can’t turn off shuffle in my ipad playlist

PlanPremiumCountrysingaporeDeviceiPad Pro Operating SystemLatest iOS and Spotify app My Question or IssueI can’t turn off shuffle for my ipad playlist. I have tried turning it off by going to album art work but shuffle sign still appears next to the ...

Lifttobun
Visitor
Plan Premium Country singapore Device iPad Pro Operating System Latest iOS and Spotify app My Question or Issue I can’t turn off shuffle for my ipad playlist. I have tried ...
2020-05-01 5:18:22 PM
2020-05-03 9:42:55 AM
Ridders
Visitor
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

If you have crossfade on when a song ends and plays an ad, the song gets cut off randomly

Plan - FreeCountry - CanadaDevice - iPod Touch 6th GenerationOperating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you enable crossfade (most noticeable on the 6 second or 12 second option)

UniqueUnicode
Casual Listener
Plan - Free Country - Canada Device - iPod Touch 6th Generation Operating System - iOS 12 The end of songs abruptly start playing an ad without the song completely finishing if you ...
2020-04-29 2:01:50 AM
2020-05-03 6:26:56 AM
UniqueUnicode
Casual Listener
467 Views
2 replies
1 likes

467 Views
2 replies
1 likes

Can't share songs via Spotify iMessage app

PlanPremiumCountryUSADeviceiPhone 6sOperating SystemIOS 12.4.6 My Question or IssueWhen ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Sometimes, the Spotify icon will show, but the search bar and my recent songs ne...

Dersheen
Visitor
Plan Premium Country USA Device iPhone 6s Operating System IOS 12.4.6 My Question or Issue When ever I open the app in iMessage, it doesn't open but shows a blank, white screen. Some...
2020-04-15 5:41:48 PM
2020-05-02 8:34:40 PM
tiftich
Casual Listener
4501 Views
1 replies
3 likes
iMessage
iphone

4501 Views
1 replies
3 likes

The shuffle feature is enabled but only shuffling things in the Queue! Issue on mobile

PlanPremiumDeviceiPhone 11My Question or IssueWhen shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue.I've had spotify premium for a few years and never had this issue before but...

someshannon
Visitor
Plan Premium Device iPhone 11 My Question or Issue When shuffle is enabled on a playlist (or when I click the shuffle button) my phone will automatically start shuffling my queue. I...
2020-05-02 8:03:07 AM
294 Views
0 replies
0 likes

294 Views
0 replies
0 likes

(CarPlay) Previous Track Broken

PlanPremiumCountryUSDeviceiPhone 11 ProOperating SystemiOS 13.1.3 My Question or IssueSimilar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay-previous-song/m-p/4859603#M118191), the previous button used to function as expecte...

mrsmith_
Casual Listener
Plan Premium Country US Device iPhone 11 Pro Operating System iOS 13.1.3 My Question or Issue Similar to this thread (https://community.spotify.com/t5/iOS-iPhone-iPad/CarPlay...
2020-05-01 11:15:16 AM
2020-05-01 11:00:13 PM
Kishan2
Music Fan
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

No Like or Dislike for Discover Weekly

PlanPremiumCountryUSADeviceiPhone 6s My Question or IssueThe like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as well as from the app entirely. On desktop everything is fine but recently on mobi...

taylorlives
Newbie
Plan Premium Country USA Device iPhone 6s My Question or Issue The like and dislike button seems to have disappeared from my lock screen when listening to Discover Weekly, as w...
2020-05-01 8:40:24 PM
451 Views
0 replies
10 likes

451 Views
0 replies
10 likes

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